Isuzu D-Max vs Mercedes-Benz X-Class

What's the difference?

The new engine makes the D-Max a much more likeable ute than it already was, which is high praise.

It’s smoother and quieter and makes for a more pleasant drive. The added efficiency is a bonus both for your wallet and Isuzu’s emissions credits.

The 3.0-litre engine will probably remain the favourite, but anyone who test drives a 2.2L might even be tempted to opt for the smaller unit. Isuzu sure hopes so.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.

The X was an opportunistic shot at a market segment new to Benz. With even apprentices able to afford to buy a well-specced Hilux, it's become harder to separate the foreman from the kids. I, like Mercedes, thought this would be the boss's car. Mercedes saw the gap and went for it, thinking it could grab sales from top end utes from VW, Toyota and Ford, while maybe saving a few folks from buying a RAM or an F150.

The problem is, the target market knows its utes. And in a rough-and-tumble workplace, the perception is that if you've spent up big on this Merc, you've actually just paid too much for a Nissan Navara. Still, like those flawed movies I enjoy, the X-Class is a fine thing - and I don't blame Mercedes for trying. It just costs too much, and yet isn't Mercedes enough to justify that price.

The look of the D-Max depends on the grade you end up with, but the 2.2-litre SX and X-Rider variants down the lower end of the model-run are still pretty standard-looking utes. Inside and out.

You get fairly rugged styling that fits in for both work and play, and the interior is functional, if getting a little outdated. 

The black trim (and extra features) that comes with the LSM X-Rider as opposed to the SX is worth it if you’re keen to get a 2.2-litre-powered D-Max for the family rather than one for a fleet as it just elevates things slightly.

Inside, it also means nicer cloth, and not having the vinyl flooring looks a little less ‘farm ute’.

Despite being a Japanese ute in drag, the X-Class isn't immediately rumbled as resembling a Nissan, which certainly should count in its favour. Everyone who asked about it had little idea it wasn't a Daimler from the ground up, until you pointed out various details. Up here in the higher reaches, it's a really quality-looking thing, with beautiful paint and enough differentiation to make it look like a Merc. The headlights do seem a tad small next to the rest of the Mercedes range, but the whopping great three-pointed star in the grille leaves no one in doubt. 

It's fairly tasteful in silver, too, and with a few carefully chosen options it looks pretty tough.

Once you're inside you see where it starts to get confused about itself. The hard, scratchy plastic dash pokes out from behind a huge slab of metallic trim. The centre console is clearly a brother from another mother, as is the overall dash layout. The cabin lacks the thoughtfulness and quality of a Mercedes design - you can't just slap on those signature air vents and expect to get away with it. Every piece that comes from Mercedes appears glued on, and it's jarring. 

This might have been less of an issue if the car was significantly cheaper and not likely to be purchased by people who are familiar with the brand.

The D-Max remains straight-forward inside, given nothing has changed with the update aside from the 2.2-litre engine and the addition of stop-start - there’s a button for that now.

The interior and usability of the D-Max, especially in the lower-end variants where the 2.2L engine is available, is focused on the basics.

Tech remains at a relative entry point, where the 8.0-inch screen and its software feel outdated but do everything you need. Plus of course there’s the phone mirroring workaround.

The D-Max is comfortable and spacious enough, there’s also physical buttons for everything including media and climate settings, and adjustability in terms of the seating position means not needing to reach.

In dual-cab versions, there’s enough space for an adult to sit in the second row behind another adult, so the D-Max also holds its own as a family hauler. Tick.

Importantly, Isuzu is now able to claim a 3500kg braked towing capacity across the full D-Max range thanks to the new 2.2-litre engine.

I really can't imagine how anyone signed off on the most annoying features of the X. Front-seat passengers get a solitary, shallow cupholder (the second one is unusable), and big door bins that could hold a bottle if you didn't mind it getting smashed from sliding around (they're unlined), and nowhere to put your phone. Like, nowhere, except maybe the glove box. Even the centre console bin is shallow and not much good for anything, apart from as an armrest.

The front seats are reasonably comfortable but the rears are way too high (in the name of a better view) and rammed hard against the rear bulkhead. The rear doors are also pretty narrow, so entry and egress can be a bit of a challenge if you're large or toddler small. Once you're in the seats, legroom is limited and headroom marginal. At least you get air-conditioning vents, but you don't get an armrest in the rear. On a nearly $80,000 ute. Even the dark-ages Colorado has one of those.

Anyway, that's enough said about the interior flaws.

The tray is a big boy, but it's worth knowing that the roller cover does rob a bit of space, as it does on any ute. The optional tray liner looks good and with Mercedes-Benz stamped in it, reminds you again what you've got. All told, it's 1581mm long, 1560mm wide (1215mm between the wheelarches) and you can load up nearly a tonne of people and things into the X350. You can also tow a massive 3500kg braked and still be able to carry a payload of 490kg. Gross vehicle mass is 3250kg (tare is 2190kg).

The X-Class range starts at the $45,450 X220D manual dual-cab and reaches all the way to the $87,500 X350d Edition 1. One step back from that is the $79,415 X350d Power dual-cab with all-wheel drive. That nets you 19-inch alloy wheels, an eight-speaker stereo, climate control, around view camera, reversing camera, keyless entry and start, front and rear parking sensors, electric front seats, sat nav, auto LED headlights, fake-leather interior, heated and folding rear vision mirrors, power windows and a full-size alloy spare.

An 8.0-inch screen hosts Mercedes COMAND system, complete with rotary dial and the weird scratchpad. COMAND is not as good as its German rivals and for some reason doesn't have Apple CarPlay and/or Android Auto, which is a mammoth oversight for a car of this type and cost.

Our car also had the lockable roll cover for $3295, the $1551 styling bar, a tow bar ($836) and, presumably, tow-bar wiring ($462).

The new 2.2-litre turbo-diesel four-cylinder comes with 120kW and 400Nm, that’s 10kW and 50Nm more than before. Isuzu also says there’s 60 per cent more torque ready from near-idle at 1000rpm.

An eight-speed auto replaces the six-speed, but the brand has also culled the manual options that remained in the line-up.

As ever, that sends power and torque to a part-time 4WD system capable of 2H, 4H and 4L with a rear diff-lock.

The X350d has something very Mercedes about it - the engine and transmission package. With 3.5-litres of turbo-diesel V6, you get 190kW at 3400rpm and a thumping 550Nm between 1400 and 3200rpm. These kind of figures at least put it up there with the brawnier VW Amarok.

Feeding the power to all four wheels is Mercedes' own seven-speed automatic. A centre diff apportions power front to rear and you have a choice of three modes - automatic, high range and low-range.

The biggest advantage for the new drivetrain from Isuzu’s perspective is that it’s more fuel efficient.

The old engine’s 6.9 litres per 100km become 6.6L/100km in the new engine, in part thanks to a new stop-start system. That system is also now on the 3.0-litre engine, where 8.0L per 100km drops to 7.1L.

With its 76L diesel tank capacity, the D-Max should theoretically be able to travel more than 1000km on a single fill, although that comes down to a lot of variables - that 6.6L figure was achieved in almost lab-like conditions.

The X350d did pretty well in the week I had it - the official figure of 8.8L/100km was never going to happen but with a long motorway run to the Blue Mountains and the rest bashing about town, the 10.5L/100km I did achieve without trying was not bad at all. The 80-litre tank should give you a decent range of 750km, or thereabouts.

Let’s start with the most important part of the updated D-Max. The new 2.2L is smooth. 

It feels so much more refined physically, but it's also quieter. Paired with the new eight speed, it makes the D-Max a much more likeable ute than it was with the rattly 1.9L.

At the launch, Isuzu had a bunch of MU-Xs to drive (keep an eye on a review coming soon), and the new drivetrain actually suits that big family SUV down to a tee.

The power and efficiency changes are second to how much it changes the characteristics of the thing.

If anything, the D-Max sits in a slightly higher gear than necessary, probably to try and eke as much out of the diesel dual-cab as possible in terms of fuel efficiency, but put your foot down and a more appropriate gear is close-by, and without much fuss.

There's also a relatively good stop-start system. It's not seamless but it's better than some. You take your foot off the brake and the engine rattles back to life, rather than waiting for you to put your foot back down.

The rest of the D-Max’s behaviour is pretty standard ute stuff, as it was before.

The steering is on the light side, but accurate enough even though it has a slightly doughy spot dead-straight. It’s not anything you wouldn’t expect from a ute.

Similarly, the brakes are a bit spongy but predictable, and once you’re used to where the ‘bite’ point is it’s easy to live with.

The suspension is a bit busy, but easy to keep on top of and doesn’t jostle you around. 

One of the weirder things to make it into the X-Class is the world's second most irritating column stalk, which is asked to pack in indicators, headlights and wipers. Thankfully, the world's most irritating column stalk, the Mercedes automatic shifter, wasn't inflicted on the X-Class. But the obvious problem is the key, which clearly isn't a Mercedes unit - even the star is ill-fitting and will probably fall off after a while. This is not a premium experience.

Thankfully, the big turbo-diesel wipes away a lot of the complaints about this car not being Mercedes enough. Brawny and super quiet (twin balance shafts will do that), the X is a very easy car to live with. While not especially lively, it's easygoing in the city and very refined.

On the open road it cruises almost silently and the ride is way above what you might expect from an unloaded tradie-mobile. It doesn't feel as high as some utes, which makes it feel a bit more car-like, and will no doubt appeal to some who might have to swap in and out of a traditional SUV and into the X, for whatever reason.

It is by far the most civilised ute I've ever driven and was worlds away from the Colorado I drove last week, to the point where I could almost - almost - see a justification for the unbelievably hefty price tag.

Credit for the refined ride and handling goes to the coil-spring rear end, much maligned in some quarters. While that style of suspension is not the ultimate in load-lugging, it's way more comfortable for passengers and, given the likely buyer profile, probably more agreeable than a cart-sprung rear-end.

I would cheerfully drive long distances in the X and it feels like it could go anywhere.

The Mercedes-Benz finally starts to puts its nose ahead of its competitors on the safety front.

The X350d has seven airbags, ABS, stability and traction controls, forward collision warning, low speed forward AEB, pedestrian detection, lane-keep assist and around-view cameras, trailer-sway control and hill-descent control.

It also has three top-tether and two ISOFIX points.

Its five-star ANCAP safety rating was awarded in 2017.

Isuzu’s six-year/150,000km warranty covers the D-Max, which could do without the limited distance, especially for a workhorse.

There’s also five years of flat-rate servicing every 12 months or 15,000km, costing $469 each time.

That’s gone up about $20 per visit since the update, with total cost over the five years at $2345.

There are 164 Isuzu dealers across the country, so finding somewhere to service shouldn’t be a challenge.

Mercedes offers a three year/200,000km warranty for the X, which isn't too bad. It also throws in roadside assist for the duration. Also worthy are the 12 month/20,000km service intervals. 

A basic capped-price service scheme will hit you for $1950 (pre-paid) or $2,555 if you pay when you front up for each of the three services covered. The servicing isn't super-cheap, as you can see, but at least you know what you're up for.