What's the difference?
Chery would likely prefer you forget its initial foray into the Australian market, but doing so would do a disservice to the brand.
We don’t need to go into the nitty gritty of what went wrong back then, but needless to say the first Chery models of around 15 years ago were not particularly good.
Since its return in 2022 Chery is unrecognisable from that first attempt at cracking this market. The Omoda 5, the first model of its relaunch, was flawed but light years ahead of the earlier models in terms of design, presentation and build quality.
It has since expanded with the larger Tiggo 7 Pro and Tiggo 8 Pro Max SUVs and then in late 2024 it added this, the Tiggo 4 Pro. This is Chery’s answer to the likes of the Hyundai Venue, Mazda CX-30, Toyota Yaris Cross, etc in what’s known as the ‘light SUV’ segment.
Chery had a very good 2024, more than doubling its sales, so there are clear signs the brand is enjoying far greater success with its second attempt in Australia.
But is the Tiggo 4 Pro worth buying, if you’re in the market for a compact SUV? Let’s answer that question as we go through all the details.
Renault’s Arkana coupe-style compact SUV has been hit with its first makeover, which ushers in a range of styling changes, increased equipment and new model grade names.
There are few cars like it in the compact SUV segment, where vehicles usually favour the boxier, traditional SUV wagon shape over the stylish but often internal space compromised coupe SUVs.
Renault Australia is only expecting about one per cent share of the segment or around 1500 sales a year.
But if you want to stand out from the crowd of Mazda CX-30, Mitsubishi ASX and Toyota Corolla Cross small SUVs then the Arkana might be for you.
Is the Tiggo 4 Pro the best light SUV on the market? No, it falls short in some key areas, but there’s also a lot to like about it.
The driving dynamics needs more tuning to put it on par with its class rivals. I believe the Chinese brand that invests in a local ride and handling program in the same way Hyundai and Kia have done in the past decade will have a big advantage with customers. The Tiggo 4 feels too vague and unresolved at times, especially in the wet, and that could be rectified with some minor tweaks.
The safety systems also need some major work to make them smoother and less intrusive so you don’t go searching for the button to switch them off - which defeats the purpose of having them in the first place.
But if you can look past (or accept) the driving and active safety issues, there are some big plus points for Chery’s latest model. It looks great inside and out, offers up plenty of value and is as practical as a compact SUV can be.
Chery has come a long way in a short space of time and with some more improvements it’s easy to see it continuing its sales growth with models like the Tiggo 4 Pro.
The Arkana is a stylish alternative in a sea of same-same compact SUVs. It's relatively well equipped and has some hidden gems in its ownership and running costs that elevate it above some of the competition.
It’s not a bad thing to steer, either, but the lurchy dual-clutch could be a deal breaker for some.
The sweet spot is the Techno, which misses out on the Esprit Alpine’s special touches but represents the most bang for your buck.
Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.
This is the area where Chery has made immense progress in such a short period of time, which underlines the rapid rate of change the Chinese car industry has been able to manage.
Whereas the J11 I drove all those years ago was a mess, seemingly designed by a team of people not allowed to talk to each other, the Tiggo 4 Pro looks smart and stylish on the outside and in the cabin.
While there are some elements of rival models to the look, there’s also a clear family design to all the Chery Tiggo models that helps create a cohesive look across the range.
It took the South Korean brands nearly two decades to achieve this level of design evolution, so it’s impressive (and worrying for rivals) that the Chinese brands have managed to do it so much quicker.
Inside, the cabin design is not only a major step forward and looks very nice for an SUV at this price point in terms of the presentation and technology.
The dual 10.2-inch screens look more premium than the car's price suggests, as does the lower digital screen for the climate control settings as well as the soft-touch finishes and gloss black trim.
This update isn’t a massive overhaul of the Arkana, rather its “refreshing and enhancing” what was already there according to Renault Australia.
And this remains true with the car’s styling. Not much has changed on the outside except for a few minor garnishes and flourishes, especially on the Esprit Alpine variant.
The coupe styling isn’t for everyone. It’s more popular in Europe than Australia but if you want to stand out from the crowd it’s a good place to start.
The Arkana has curves in all the right places and its little grille made up of little Renault badge diamonds is a welcome addition in a world of wide mouth front ends. The C-shaped LED headlights and a large Renault badge add a bit of pop to its look.
The pinched rear end has LED lighting that runs from the tail-lights to the centre badge and Arkana is spelled out in big, bold letters.
The Esprit Alpine stands out with gunmetal highlights on the front bumper and the front and rear skid plates in the same colour. It also adds a Esprit Alpine badge below the side mirror and front door sill plates.
The Esprit Alpine has 'Tricolour' stitching in red, white and blue on the door trim and steering wheel, which is complemented by blue contrast stitching on the gear shifter, seats and centre console.
Cabin quality is variable. There are some nice feeling materials used on the dash and on the door trims but below eye level there are lots of hard wearing plastics. A big slab of faux wood running along the dashboard doesn’t feel as high-quality as you would like. The quality drops a bit in the back row, which is where carmakers often try to cut costs.
Solid white is the only no cost paint colour, but it is not available on the Esprit Alpine. Metallic white, blue, black, grey and red cost $750.
Buyers can also option a black roof for a two-tone look for $600.
Starting with the question of space, the Tiggo 4 Pro actually offers up good room, for what is ultimately a compact SUV. No, it’s not ideal for a family of five, but for anyone looking for an urban-friendly runabout for singles or couples, it plays that role nicely.
The fronts seats are quite nice, comfortable and offer good support. There’s adequate space in the back to take children, or even adults, with some compromise to the front seat position, but that’s in line with expectations for any model this size externally.
The boot holds a claimed 380 litres, which is quite generous when you compare it to the likes of the CX-3 (264L) and Venue (355L), but can’t match the likes of the Yaris Cross (397L) and Nissan Juke (422L).
The technology in the car is impressive for an SUV this size, especially given the price. The dual 10.2-inch displays look slick, as does the lower screen for climate control, which gives a hint of Audi or Range Rover vibe to the cabin.
The multimedia system is straightforward to use, thanks in large part to the wireless Android Auto and Apple CarPlay, but I did find the ‘Hello Chery’ voice command system hit and miss - although, to be fair to Chery, I find all these voice command systems hit and miss.
One minor amusement is the ‘welcome theme’ that plays when you get in the car. Many brands do this trick, a short musical jingle when you open the door to welcome you inside. The team at Chery went a little overboard, though, and wrote a whopping 15-second theme (yes, I timed it with a stopwatch), which feels like major overkill. Thankfully it can be turned off in the set-up menu.
The Arkana isn’t a family SUV, but rather is pitched at younger couples and empty nesters.
Up front there is great forward vision with a higher seating position than hatchbacks and sedans. Electronically adjustable seats and a manually moveable steering wheel means there’s a good seating position for pretty much everyone.
The seats are comfy and the multimedia screen and climate controls are easy to reach. The centre console has a wireless device charger, two USB-A charging ports and a 12-volt socket to keep various devices juiced up.
Two cupholders take up most of the space with minimal storage space leftover. There are decent sized storage bins in the doors and a little net in the passenger seats footwell to stop small items rolling around.
Back seat passengers have their own air con vents and USB charging ports, which is a welcome addition.
In the rear pew is where the Arkana’s stylish coupe-like design dents its practicality. The sloping roof shrinks the windows and reduces headroom, which makes it feel a bit gloomy compared to more boxy-shaped SUVs that makes it no-no for smaller kids.
The boot is a decent size, but it’s longer and lower than other SUVs, which is the price you pay for looking good.
Chery was not backwards in coming forward with the launch of the Tiggo 4 Pro, with Chief Operating Officer Lucas Harris claiming it is “Australia’s best value SUV.” It’s a huge call to make, but there’s no doubt the Tiggo 4 Pro offers a lot for a competitive price.
There are two model grades to choose from, the Urban, which is priced from $23,990, and the Ultimate, which is $26,990 - and crucially both those prices are drive-away.
That gives Chery a clear financial advantage on its rivals. That’s because the most affordable rival is the Hyundai Venue at $22,500 (plus on-road costs), while the cheapest Mazda CX-3 is $26,950 (plus on-roads) and Toyota’s entry-level model in the hybrid-only Yaris Cross is $30,900 (plus on-roads).
Both the Urban and Ultimate feature the same powertrain, so the difference is in their specification.
The entry-level grade comes equipped with 17-inch alloy wheels, dual-zone climate control, a synthetic leather-trimmed steering wheel, dual 10.2-inch screen display (one for the instrument panel and one for the multimedia), digital radio, Android Auto and Apple CarPlay (wired & wireless), ‘Hello Chery’ voice command and all LED exterior lights.
Stepping up to the Ultimate adds 18-inch alloys, heated front seats, a six-speaker sound system, 360-degree surround camera view, a power sunroof and power-folding exterior mirrors.
All told, the Tiggo 4 Pro is a very good value SUV - even if I wouldn’t go as far as calling it the ‘best value SUV in Australia.’
Initially Renault is launching with just two variants, the mid-tier Techno and top-spec Esprit Alpine, which replace the formerly named Intens and R.S. Line variants.
Despite the update, prices remain the same with the Techno starting at $41,000, before on-road costs, and the Esprit Alpine from $45,000.
An entry-level Evolution grade will arrive later to take the place of the old Zen variant. Expect it to be priced from $37,500.
The Arkana isn’t the cheapest compact SUV on sale with lower starting points for the Hyundai Kona, Kia Seltos and Mazda CX-30 ranges. It is cheaper than the hybrid-only Toyota C-HR and its French rival, the Peugeot 2008.
The two model grades are fairly well stacked with gear to justify the price, though.
Techno shoppers can expect 18-inch alloy wheels, which swell to 19-inche on the Esprit Alpine and all variants have LED head and tail-lights.
Step inside and the Techno grade has black leather and synthetic suede accented seats, which upgrade to more premium synthetic leather and suede upholstery with contrast blue stitching and Alpine badging in the top-spec grade.
The front seats are heated in both grades and the Esprit Alpine has a heated steering wheel, too.
On the tech front both variants have a 9.3-inch portrait-shaped multimedia display paired with a 10.25-inch digital driver display.
Apple CarPlay and Android Auto wireless smartphone mirroring is standard.
The Esprit Alpine version ditches the six-speaker stereo in the Techno for a booming eight-speaker Bose system and it adds a sunroof.
As mentioned earlier, both Tiggo 4 variants are motivated by the same powertrain. Specifically, it’s a 1.5-litre, four-cylinder, turbo-petrol engine paired with a continuously variable transmission (CVT) driving the front wheels.
It makes 108kW/210Nm, which is quite competitive against its rivals, which adds another layer of appeal. The CVT does a decent job and the engine pulls strongly and smoothly in most situations. It’s one of the more impressive elements of the dynamic package.
The Arkana keeps the 1.3-litre four-cylinder turbocharged petrol engine from before. It makes 115kW and 262Nm and is paired with a seven-speed dual-clutch auto that drives the front wheels.
That’s plenty of grunt for a car this size, but it’s let down by a glitchy transmission that hesitates a lot at lower speeds and doesn’t do its best work when asked to hustle, either.
The official fuel economy figure for the combined cycle is 7.3L/100km, which is well off class-leading for a compact SUV.
The Kia Stonic has claimed ratings between 5.4-6.7L/100km (depending on the model) and the Mazda CX-3 has a 6.3L/100km claim, but Hyundai’s Venue manages 7.0-7.2L/100km to make Chery’s figure stand out less.
We saw a 9.2L/100km on the trip computer on test, but that was almost exclusively urban driving. The claimed urban cycle figure is 8.9L/100km, so the real-world economy isn’t too far off Chery's claim.
However, it’s clear that the punchy engine performance comes at a cost of efficiency, so that should be factored into your consideration of the Tiggo 4.
It does have a fairly large 51-litre fuel tank, which means it has a theoretical driving range of nearly 700km.
Efficiency is the name of the game with the Arkana’s little turbo engine. The French brand claims it drinks 5.9L/100km on the combined (urban/extra-urban) cycle but we averaged 7.5L/100km on our circa two-hour country road drive according to the trip computer.
The higher speed twisting and turning country roads we drove on aren’t conducive to low fuel use, though.
It has a 50-litre fuel tank and only requires cheaper 91 RON petrol, which is rare for little turbo engines that usually have premium tastes.
The Tiggo 4 Pro Ultimate made a strong first impression… until the moment I started driving it. As impressive as the brand’s design evolution has been, there is still work to be done on the dynamic side.
While the engine performance is good, the ride needs some fine-tuning as it’s quite soft, which is good for soaking up bumps but also means less chassis control.
The bigger issues are the steering and the brakes, both of which are below the level of Chery’s rivals in this segment.
The steering is too light, which normally wouldn’t be a deal-breaker as it makes parking and navigating traffic easy, but combined with it being unevenly weighted it becomes problematic.
It leads to a disconnected feeling between the driver and the road, and while I understand that a compact SUV doesn’t have to have sports car-like ‘steering feel’, it feels disconnected and that leads to it feeling vague to drive at times.
It doesn’t help that the Giti tyres fitted to our test car don’t provide very good grip, especially in the wet. During a summer rain shower the front end of the Tiggo 4 felt like it was going to understeer at times, with very little grip when turning, even at low speeds.
This problem is compounded by a long brake pedal, with very little initial bite when you press it. Instead, you need to bury your foot in order to get the Chery to slow with any sense of urgency and that led to some uneasy moments during our test drive.
Then there’s the adaptive cruise control, which I’ll dive into later in ‘Safety’, but has a major impact on the driving experience. Put simply, it has very poorly calibrated lane keeping assistance when the cruise control is activated, which seemingly cannot be turned off, despite turning off lane keeping assistance separately.
This leads to the car drifting in the lane until it finds the lane marking and then rather aggressively tugging the steering wheel to push you into the centre - and then begin the process again. This leads to near-constant tugging of the wheel in your hand which is as unnerving as it is annoying.
The Arkana is a bit of a mixed bag on the road. Its engine is a nice little unit but the dual-clutch auto deflates the drive experience.
At lower speeds it hesitates and then gives too much oomph all at once, which can result in some wheel spin. It means you need to be mindful at T-intersections and when turning across traffic and feather the pedals.
This is a symptom of most dual-clutch autos but the Arkana’s is less sophisticated than say ones fitted to Volkswagens, and the Arkana doesn’t have the meaty power and torque bands of performance cars. A conventional torque converter auto would suit it better.
The Arkana does some of its best work at higher speeds, where the dual-clutch is more decisive and it's an admirable highway cruiser.
It isn’t a bad operator through the bends where it exerts excellent body control to minimise rolling. This is complemented by nice steering that is well weighted and accurate. Pedal feel is excellent with no woody or doughy feel to them.
The suspension is on the firmer side and you’ll feel some harsh bumps, especially over consistent smaller ones that it will crash over.
Its rear torsion beam suspension set-up is less sophisticated than the multilink arrangements found in an increasing number of competitors in the segment.
Road noise is noticeable at higher speeds. There's a fair bit of wind noise, too, but it was an especially windy day on our test drive.
The Arkana isn’t a sports car but is a stylish SUV for punting around town and facilitating weekend getaways, but there are other compact players that answer this brief better.
The Tiggo 4 Pro hasn’t been crash tested by ANCAP or Euro NCAP yet, so there is no third-party safety rating. However, it does come with a comprehensive list of active driver assist systems (ADAS), notably across both the Urban and Ultimate variants.
The list of fitted equipment includes autonomous emergency braking (AEB), emergency lane keeping, lane departure warning, lane departure prevention, adaptive cruise control, integrated cruise assist, lane change assist, rear collision warning, rear cross-traffic alert, door opening warning and a driver monitoring system.
That’s a lengthy array of features, which should score the Tiggo 4 well, however, as we mentioned above, it’s hard to give a good review when some of these systems are so poorly calibrated for real-world conditions that we turned them off (or attempted to).
While some, such as the driver attention system and door opening warning do their job well, others are too intrusive or aggressive when activated and spoil the driving experience.
The key villain is the lane keeping when the adaptive cruise control is activated, with the previously mentioned tugging at the wheel.
This repeated wandering in the lane followed by a firm tug at the wheel is simply not good enough and needs to be recalibrated by Chery as soon as possible.
What makes it so maddening is that other systems seem well-calibrated. For example, the driver attention warning is very good for a modern car, not overly sensitive and emitting a subtle chime when it notices your eyes wandering off the road. So Chery needs to take the same care and precision with its other systems.
The Arkana holds a maximum five-star ANCAP rating, but it is based on the 2019 crash test of the Renault Captur, with which it shares much of its underpinnings. This rating is due to expire in late 2025.
There are six airbags and a range of active driver aids included as standard and the update adds a 360-degree camera view to all grades.
This joins auto emergency braking with pedestrian and cyclist detection, lane keep assist, blind-spot monitoring, rear cross-traffic alert, radar cruise control and speed sign recognition.
A lot of carmakers just tick the box for active driver aids but don’t think of the calibration. Not Renault. The driver aids barely interjected during the launch drive and only chirped up when needed, which is a welcome reprieve from the overly touchy and nannying sensors found in other cars.
As a still new-to-Australia brand, Chery has made the smart move and is offering a seven-year/unlimited kilometre warranty plus capped-price servicing and roadside assistance for the same period on all models. This gives buyers taking a chance on an unfamiliar brand some peace-of-mind should anything go wrong.
Service intervals are every 12 months or 15,000km (whichever comes first) and servicing is only $280 for the first five workshop visits, rising to $375.64 for the sixth service and $295.54 for the final one covered by the initial plan.
That means a total of just over $2071 to maintain your Tiggo 4 Pro for the first seven years of ownership.
There are still long-term questions about reliability and residual values Chery needs to answer, but only time can tell what those answers will be. Given that, the seven years of ownership coverage is a strong offer.
There is one part of Renault’s ownership credentials that others can’t match.
Its service intervals are every 12 months and a whopping 30,000km, which is double the industry norm of 15,000km.
If you need to do big kays such as a sales rep or rideshare driver might this will be extremely important.
Five years or 150,000km of capped price servicing visits costs $2385, which is one the expensive side compared to Honda, Hyundai and Toyota but is in the ballpark of similar-sized Kias and Volkswagens.
Renault covers the Arkana with a five year/unlimited km warranty - par for the course in the mainstream market - and five years of roadside assistance.