Ask The Guide

A lot of cars have warning chimes, buzzers and bells to warn you of all sorts of things you have never even imagined going wrong. The Japanese manufacturers seem especially keen on them.

It could be an actual fault with a door-ajar or seat-belt warning chime or it could be a new habit the sat-nav has picked up. Have you checked the oil level and the level of coolant in the overflow-tank? Plenty of cars will warn you when these items need attention, and, since they’re not everyday events, this could be the first time you’ve experienced them.

You haven’t given me a lot to go on here, Matt. Is the vehicle a dual-cab, single-cab or cab-chassis? Is it two or four-wheel-drive? What trim level are we talking? Anyway, I’ll take an educated guess (based on the price) and suggest it’s a dual-cab all-wheel-drive. At which point, the price being asked seems about right for a vehicle with those kilometres. It does, however, sound like the licensed-dealer price, not a private-seller price. But again, I’m stabbing in the dark here.

Because some Volkswagen products from this era have a reliability cloud over them, the distance travelled is a big determinant of the asking price. More so than the year of manufacture, in fact.

Things to watch out for are gearbox problems and electronic glitches but, since the Amarok is an off-roader (and a pretty good one) you also need to learn how it’s been used by the previous owner. A heavily modified Amarok or one with a lift-kit, mud tyres and a dirty big winch bolted to the front of it is probably one to avoid when there are clean, never-been-off-road examples about for similar money.

You haven’t given me a lot to go on here, Matt. Is the vehicle a dual-cab, single-cab or cab-chassis? Is it two or four-wheel-drive? What trim level are we talking? Anyway, I’ll take an educated guess (based on the price) and suggest it’s a dual-cab all-wheel-drive. At which point, the price being asked seems about right for a vehicle with those kilometres. It does, however, sound like the licensed-dealer price, not a private-seller price. But again, I’m stabbing in the dark here.

Because some Volkswagen products from this era have a reliability cloud over them, the distance travelled is a big determinant of the asking price. More so than the year of manufacture, in fact.

Things to watch out for are gearbox problems and electronic glitches but, since the Amarok is an off-roader (and a pretty good one) you also need to learn how it’s been used by the previous owner. A heavily modified Amarok or one with a lift-kit, mud tyres and a dirty big winch bolted to the front of it is probably one to avoid when there are clean, never-been-off-road examples about for similar money.

It would be helpful to know the trim level of your car, Piri, as the trade-in price range from the ST 4X4 to the top-of-the-range Ti could be from around $15,000 up to $22,000. Also, without seeing the car in the flesh, it’s very difficult to make such a call on a car’s trade-in value. That said, at 140,000km, your car has pretty high kilometres for its age and that would play against it as a trade-in.

In the end, it might simply be the smart thing to do and just drive it till it falls apart, but you should know that these X-Trails are not the cheapest vehicles to maintain and keep running in perfect condition. The way Nissan laid out the driveline, in particular, sometimes means that what should be a little job is actually quite a big one. Bigger jobs mean more hours and, in a mechanical workshop, time is definitely money.

I would always approach a car’s manufacturer in a case like this, if only because 90,000km is not, in my estimation, an acceptable distance for a transmission to last before it needs total replacement. That said, I wouldn’t hold my breath in this case because the vehicle is well and truly out of warranty.

The other people I’d be talking to would be the RACV. The club will be very concerned to hear that a car it inspected has had such a major malfunction and may have some consumer advice of its own. Then again, if the inspection was a full 18 months ago, then again, I don’t like your chances. But it’s got to be worth a shot.

The other thing that bothers me is that the vehicle is an ex-fleet car, probably a rental car, so despite a full service history, that has to rate as a chequered past. The other part of the problem is that the mechanical layout of the X-Trail makes some repairs very time-consuming, and that’s a great way to jack up the price of any repair work. If it does turn out that you’re on your own, a second-hand gearbox from a wrecked X-Trail might be a better bet than a brand-new one.

Servicing is based on time as well as kilometres, Ingrid. Fluids and rubber components are affected by the passing years, not just the passing kilometres, so if a major service is due, then the best advice is to have it carried out.

If you want to reduce your servicing costs, the best advice might be to abandon the capped-price deal (presumably at a Suzuki dealership) and find a good, local, independent workshop that is qualified to do log book services. You might find even a major service at such a workshop will be no more expensive than a minor one at a dealership. Just because you have a capped-price servicing contract doesn’t mean you have to use that service outlet.

This is a classic case of the dealer quoting you the factory price for the factory part. Which means the part will be brand-new and identical to the one that’s broken. The problem with parts like these is that they don’t tend to break very often, so there are no cheaper brands of replacement parts available.

The first thing to do would be to try an independent workshop, maybe even a Mazda specialist, who is very likely to be able to carry out this job for considerably less money (and I agree; $2000-plus to replace a manual seat base in a five-year-old car is getting up there).

Your second option is to do what older-car owners having been doing for decades and hit the wrecking yards. You’re looking for a crashed CX-9 which an undamaged seat base. Which, if it’s the same model and trim level, should bolt right in with few hassles. Make sure the replacement base you’ve found hasn’t been bent, twisted or otherwise damaged in the crash that led the car to the wrecking yard in the first place. But all things being equal, it would be a simple job for a competent mechanic and could save you many hundreds of dollars.

To be honest, like you, I’m a bit surprised at the quoted price for a new seat base, given that the adjuster is a manual one and not electrically-powered, which should mean it’s a pretty simple device.

There’s a bit of detail missing from your question, Peter, but I’ll take a stab in the dark and guess that you’re talking about the Honda Jazz city car. The MY06 Jazz was, in fact, known as the GD model, while the GE you’re comparing it with was released in 2008.

The GE was an all-new model Jazz, so fundamentally they’re entirely different cars. Yes, they share a similar mechanical specification and share a place in terms of their market segments, but beyond that, the GE is a newer design with better dynamics and superior safety levels.

If you can afford the later GE model, then it would definitely be a better car.

Designed to fill the gap between the Mazda CX-3 and CX-5, the CX-30 is closer to the smaller CX-3 in terms of interior space. So make sure it’s big enough for a pair of growing kids before committing.

The big problem as far as your preferences and the Evolve model go is that it’s not available in all-wheel-drive. I agree with you that AWD is definitely preferable in a car that will be used by younger drivers. So while the G25 Touring (the cheapest AWD model with the bigger engine) costs a cool $7000 more than the FWD Evolve, you are getting that bigger engine as well as a fair bit of equipment, not to mention the AWD platform.

The other option I’d be looking at for young drivers is Mazda’s Vision Technology package which (for an extra $1300 on the AWD Touring model) adds semi-autonomous cruise-control, front cross-traffic warning, 360-degree monitoring and driver-fatigue monitoring.

This does seem to be a bit of a problem with Prados of this vintage, Steven. Sometimes the screen goes blank, other times the touch-screen won’t respond to input. Or, as in your case, the radio just doesn’t want to wake up when the ignition is turned on.

There are specialists out there who deal with these specific problems and seem to get really good results. Clearly, since the problem is a known one, some people have taken the time to conjure up a fix. There’s sure to be a specialist repairer near you in Queensland.