Volkswagen Transporter vs Polestar 4

What's the difference?

So has Volkswagen done enough with this new Transporter to win back buyers in what has become a highly-competitive van market?

Based on our initial test drive of the Transporter, it’s safe to say Volkswagen has a good chance of regaining some lost ground. But it won’t be easy because there isn’t any particular area where the Transporter really sets itself apart from the competition.

It’s a pleasant van to drive, with a roomy, modern cabin and a competitive cargo area, at least with the diesel engine. The electric Transporter provides an alternative choice for a small audience, but the huge price premium and limited range will mean it won’t suit the vast majority of buyers.

The real opportunity for VW will come when the PHEV arrives in 2026. That has the potential to help create some difference between itself and the likes of Toyota and Hyundai.

It’s noticeable that the brands dominating the commercial van market are the big name ones, rather than the cheaper Chinese competition, which suggests buyers are looking for a trusted name rather than the lowest price.

So from that perspective, Volkswagen has a decent chance of regaining lost ground given its heritage in the van segment.

Note: CarsGuide attended this event as a guest of the manufacturer with meals provided.

Polestar may be a Tesla rival but the Polestar 4 looks and feels much more premium than the Model Y. The brand has taken its time to get the cabin just right and the sustainable materials don’t feel cheap in any way. In fact, this car feels special.

I may not be a fan of some of the tech - the digital rear-view mirror, for example - but many people will be drawn to the car because of these features.

On the road, the Polestar 4 is a cracking EV, with excellent driving range and a fun factor that can’t be denied. That aftersales offer is just the cherry on the cake.

This is Polestar’s best chance yet of being accepted by the masses.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.

Commercial vans are typically not instruments of design, but rather a study in functionality. But credit to the Volkswagen designers because it clearly looks like a Volkswagen from the outside, despite its Ford lineage. While there are obviously some similarities between the Transporter and Transit Custom inside, the front-end design definitely has a visual connection to the previous generation models.

But, of course, functionality is important and by using the Transit Custom underpinnings, Volkswagen has been able to grow the Transporter. It is 150mm longer and the standard wheelbase has been stretched by 100mm, compared to the six-generation, which allows for even more cargo space.

The cabin is well laid out, with a new 12-inch digital instrument display and a 13-inch multimedia touchscreen taking prominence on the dashboard. The multimedia system includes built-in navigation plus wireless Apple CarPlay and Android Auto, as well as digital radio.

Polestar pitches itself as a design-led brand and so far that checks out. The Polestar 2 is a striking sedan, the 3 is a bold, boxy, big SUV and now the 4 is the latest sexy addition to the range.

As mentioned, it is technically a medium SUV but it has a distinct fastback look. Polestar calls it a coupe-SUV. Whatever it is, it looks smashing in the metal.

The sleek silhouette pairs nicely with the split LED headlights and low-set front end. While there is an elevated ride height, it manages to sit low enough to the ground to look sporty.

The most interesting angle of the Polestar 4 is the rear. This car does not have a rear windscreen. The tailgate is made up of aluminium panels instead of glass, but the massive panoramic roof stretches back to the top of the tailgate.

The squared-off rear sits up high and houses gorgeous tail-lights that span the width of the car. Even though the rear is controversial given the lack of window, it’s probably the Polestar’s best angle. It’s unique and striking.

The Polestar 4’s interior design is best described as stylish minimalism. It is much more interesting than Tesla’s appliance-like cabin design, and it’s clear a lot of thought has gone into the interior. There are virtually no buttons which helps the look, but that can impact practicality. 

The integrated air vents look stunning as does the flat-bottom steering wheel.

A mix of whites, and light and dark grey materials are broken up by pops of colour like gold seatbelts. 

Recycled material is found throughout including the floor mats, dash toppers and seat upholstery, some of which is inspired by the fashion and sportswear industries. But being Polestar, it’s with a sustainable twist.

This is the really important element for any good commercial van, both the practicality of the cabin (as drivers spend long hours behind the wheel) and the cargo capacity in the back (for the obvious reasons).

Up front there’s a wireless charging pad and seven USB ports spread around the cabin. There are plenty of small item storage spots, and some not so small items, with a large shelf on top of the dashboard and multiple in-door shelves.

Of course, it’s out the back that’s really important and, as mentioned earlier, there is more space thanks to the larger overall dimensions.

Both SWB and LWB vans come with a plastic floor cover as standard, plus there are load rated tied tie down points, a 12V charging port in the D-pillar and LED lights in the roof. 

Thanks to the extra length, the SWB has a 2.6m load length and 5.8 cubic metres of cargo space, while the LWB has 3.0m in length and 6.8 cubic metres. There’s also a steel fixed partition with window, window grille and load through hatch to stretch the usable space even more.

The total payload for the Transporter varies depending on the powertrain. The TDI 2WD can take up to 1062kg (SWB) and 1016kg (LWB), while TDI AWD can manage 963kg (SWB) and 917kg (LWB). The electric Transporter has a significantly lower payload, rated at 806kg (SWB) and 760kg (LWB).

Towing capacity also changes depending on the powertrain, the TDI 2WD can manage 2000kg, TDI AWD up to 2800kg and the electric 2300kg.

Sliding into the driver’s seat, the first thing I notice is how high the centre console sits. This is clearly a Polestar thing because it’s similar to the 2. This adds to the sporty feel of the cabin, but I don’t know if it needs to be that high.

It does however liberate a massive amount of storage space under the console. You could fit a handbag, shoes or other items there, and Polestar offers accessories like bicycle-esque bottle holders. 

There’s more storage in the smallish central bin which also houses two USB-C ports, a half-hidden phone charging pad, and door bins that will fit a larger bottle, but only lying down.

The seats are comfortable and the cloth-like sustainable material in the Singe Motor grade looks great, but it can grip on to clothes a little. The perforated Zinc-coloured ‘animal welfare’ Nappa leather in the Dual Motor is stunning and probably what I would opt for. Which is rare given I am no leather fan. But whatever the material, there’s a decent amount of support on offer. 

If you opt for the Nappa upgrade ($7000) you get Harman Kardon speakers embedded in the front headrests. It’s an interesting addition but it sounds quite cool when you realise where the sound is coming from.

Aside from the ‘play’ dial on the console, there are very few visible buttons. Meaning every function is housed in the central 15.4-inch landscape digital display.

I recently spent some time in another new Geely Group product - the Volvo EX30 - which has a similar set-up.

Thankfully, the menu is easy to navigate and the main screen is split between nav (running Google Maps of course) and up to four other functions, including apps like Spotify, a quick link to often-used controls and whatever else you want to customise.

Aside from the visually appealing graphics and colours, the display is crisp and easy to get your head around. The air con is easy to access and you use the screen to change the direction of the vents, which oscillate on the passenger side. 

The ambient lighting which is solar system themed is pretty cool, too. You pick the colour by planet. And the ‘Hey Google’ command appears to work well.

However, functions like opening the glove box should still be a physical button. There is no reason it needs to be housed in the screen. Also, adjusting the exterior mirrors and steering wheel required a lesson from the Polestar team. You can do it via the screen, or by using the smart controls on the steering wheel that change depending on what function you need. 

Again, this is very clever tech, but is it that necessary? Just because Tesla does something, doesn’t mean every other EV brand on the planet needs to follow suit. 

Then we get to the digital interior rearview mirror. While the lack of a rear windscreen does not impact the look of the car negatively, it’s another element that feels like tech for tech’s sake. Is there really enough of a benefit to interior space to justify this radical change to the car?

The display is clear but when you look at it then the exterior mirrors, the object in the display seems closer than the mirrors. There’s also no washer for the camera, with Polestar suggesting the angle means it doesn’t need one. The question remains, what happens if it malfunctions? 

I realise you can’t see out the back of plenty of vehicles, like trucks and, often, delivery vans. It’s also something you have to navigate when you pack your car full of gear for holiday and can’t see past all the luggage. And I appreciate many more people will be drawn in by the tech of it all. But for me it remains the answer to a question no one asked.

Moving to the rear, the slightly bucketed seats are plush and supportive and there is acres of legroom thanks to the Polestar 4’s 4.8-metre wheelbase. It is a spacious cabin no doubt, but the placement of the battery pack under the floor means your knees sit up higher than they would in an ICE car. It’s a similar phenomenon in Tesla models. There’s also no toe room under the front seats. 

You can, however, recline the rear seats slightly, making for a more relaxed vibe back there. There are amenities like rear digital climate controls, more USB-C ports, chest and knee-level air vents, and a fold-down arm-rest with cupholders, but big bottles won’t fit in the doors.

The boot appears shallow but there is under-floor storage where you can house the charging cable as well as flatter items. All up you get up to 526 litres of cargo space (that includes 31L under-floor), increasing to 1536L with the 60/40 split rear seats folded, while a front cargo space swallows 15L.

Polestar only offers a tyre repair kit for the 4, so no temporary spare. 

Polestar announced prices at the start of the year but the company lowered pricing by between $3000 and $4700 per grade ahead of the vehicle's arrival on Australian shores. That was enough of a drop to ensure it slides in under the Luxury Car Tax threshold.

Two grades are on offer initially, including the Long Range Single Motor real-wheel drive at $78,500, before on-road costs, and the Long Range Dual Motor all-wheel drive from $88,350.

Tesla’s Model Y starts at around $56,000 and tops out at about $83,000 for the Performance, so pricing for the Polestar 4 is aligned with something more premium. 

Other similarly positioned EVs include the Hyundai Ioniq 5 ($69,800-$91,300), Kia EV6 ($72,590-$99,590), Skoda Enyaq ($69,990-$83,990) and the Subaru Solterra ($69,990-$76,990).

In a smart move, both grades come with an identical standard features list. The key difference is the powertrain.

The healthy standard equipment list includes the Android Automotive operating system, 'Google Built-in', wireless Apple CarPlay, eight-speaker audio, a 15.4-inch multimedia display, solar system-inspired ambient lighting, eight-way power driver’s seat and six-way powered passenger seat, 20-inch aero wheels and the camera-based interior mirror that replaces the rear windscreen - more on that later. 

They also come with rain-sensing wipers, a digital key, keyless entry and drive, wireless device charging, heated front seats, digital radio and a panoramic glass roof.

There are a number of option packs available for both grades that bundle in features. The $8000 'Plus Pack' has the most features including increased AC charging from 11kW to 22kW, heated steering wheel and rear seats and a lot more.

There’s also a 'Pro Pack' ($2500), a Nappa leather upgrade ($7000) and the 'Performance Pack' ($7200) but that’s only available for the Dual Motor. There are also a number of individual options. 

While the 4 comes with a decent level of kit, features like a head-up display are only available in the option packs. This and a few other items should be standard at this price.

As mentioned earlier, Volkswagen has been able to diversify the Transporter for now and into the future, which means the choice of diesel, electric and plug-in hybrid.

Despite the electrified additions, the most popular choice for buyers is overwhelmingly going to be the turbo diesel. The 2.0-litre four-cylinder unit makes 125kW of power and 390Nm of torque and is paired to an eight-speed automatic. It’s available either with front-wheel drive or Volkswagen’s '4Motion' all-wheel drive set-up.

The eTransporter is rear-wheel drive only, and has a single-speed gearbox attached to its 210kW/415Nm electric motor.

The PHEV isn’t here yet, but when it does arrive, Volkswagen has confirmed it will be producing 171kW/205Nm.

The battery electric Polestar 4 comes with two powertrain options. 

As its name suggests, the Long Range Single Motor has one motor driving the rear wheels only, and it pumps out 200kW of power and 343Nm of torque. That’s enough to help propel the SUV from zero to 100km/h in 7.1 seconds, on the way to a 200km/h top speed. 

The Long Range Dual Motor has a second motor on the front axle for all-wheel-drive grip, and the power and torque is bumped to 400kW and 686Nm, respectively. You’ll get to 100km/h a lot quicker at 3.8 seconds, too.

Fuel economy for the diesel is rated at 7.9L/100km for the two-wheel drive variant and rises to 8.4L/100km for the 4Motion AWD. 

Our test drive was limited, so we couldn’t get a fair real-world fuel figure, but if you can hit those claims, with its 70-litre fuel tank it has a theoretical driving range of 886km for the 2WD and 833km for the 4Motion - which should be enough to get even the more active delivery drivers through a few days.

As for the eTransporter, VW claims a driving range of 330km, with 125kW DC charging able to replenish the battery from 10-80 per cent in just 38 minutes. Volkswagen is confident that this should be enough to appeal to back-to-base-style operators looking to cut fuel costs and emissions.

The Polestar 4 uses a 400-volt, 100kWh lithium-ion battery.

The Long Range Single Motor has a healthy EV driving range of up to 620km on the WLTP standard, and energy consumption ranges from 17.8 to 18.1 kilowatt hours per 100 kilometres.

Range in the Dual Motor drops to a still very useful 590km and efficiency sits between 18.7 and 21.7kWh/100km.

We were in and out of different grades at the launch so didn’t capture real-world efficiency but we will when we do a full review soon.

AC charging is at a rate of 11kW, but if you opt for the $8000 Plus Pack that increases to an impressive 22kW which ensures a zero to 100 per cent home charge (32-amp) in just five and a half hours.

DC charging capacity is up to 200kW and Polestar says you should be able to get from 10 to 80 per cent full in about 30 minutes. 

These add up to solid figures for the price and segment. 

It comes with a type 2 and CCS2 charge port and a home charging cable.

Volkswagen is a company that prides itself on its driving dynamics, even when it comes to vans. Even with the Ford influence, the new Transporter unmistakably feels like a Volkswagen in the way it drives.

It's worth noting we drove the Transporter unladen, so it may respond differently when filled with cargo, but the fundamental behaviour should remain the same.

There’s no mistaking you’re behind the wheel of a big van, but the Transporter reacts well to your inputs, so it feels responsive and surprisingly agile for such a sizable vehicle.

The same is true for the turbo-diesel engine, which feels strong enough to pull the big van along with a minimum of fuss (although, again, that was without a full cargo load in the back). What the engine does well is perform quietly. The cabin is well-insulated from the outside world, so it makes for a more relaxed environment, which will be a welcome factor for anyone looking to spend their working day inside the Transporter.

We sampled the electric Transporter and it also performed well. Dynamically it felt very similar, despite being rear-wheel drive, but obviously the bigger difference is under the bonnet. The electric motor does a fine job, but it feels solid rather than being particularly punchy. The TDI feels like it does the work easier, even under acceleration which should be the electric motor’s strength.

Some EVs tend to blend into one another when it comes to the drive experience. Thankfully, that’s not the case with the Polestar 4, which is the fastest Polestar model to date.

I drove the Single Motor and Dual Motor with the Performance Pack back to back, and both hold appeal for different reasons. 

The Single Motor is the everyday Polestar 4 and it is the one I would choose. There is ample power and torque on offer and that 7.1-second 0-100km/h sprint time is nothing to be sniffed at.

Riding on the standard 20-inch aero wheels with a high sidewall, the Single Motor is composed with a comfortable ride quality. The drive from Adelaide via various winding and pockmarked roads to the Barossa Valley highlighted how well the Single Motor can handle these sorts of surfaces. It’s not as comfy as a Camry, but Polestar has ironed out most of the firmness.

Steering feels light but super sharp in the Single Motor and while there is a hint of body roll, it is still exceptionally capable on the twisty stuff. It also doesn’t feel anywhere near its 2230kg kerb weight.

The Dual Motor is a different beast, especially when paired with the Performance Pack. That pack adds, among other items, Brembo brake callipers and a ‘Polestar Engineered’ chassis tune.

It is brutally quick from a standing start. Like ‘pull your face back’ quick. Zero to 100km/h in 3.8sec to be precise. It’s a hoot, but it is much more than just a straight-line speed machine. 

The Dual Motor carves up corners, again with slight roll, but it has no business being this sharp given its dimensions and weight. We sprinted (safely) through bends better suited to a tiny performance hatch with ease. 

You can adjust the chassis to your preference. Suspension runs from 'Standard' to 'Nimble' and 'Firm', and steering is either Standard or Firm, the latter adding quite a bit of weight to the steering. Power delivery is either 'Range' or 'Performance'. Obviously, the latter is the most fun. 

Even in Standard suspension mode, the ride is much firmer than the Single Motor, which isn’t helped by the massive 22-inch wheels. It is, however, never unbearable. In fact, it’s more than fine on some of the average roads we encountered. 

The Polestar 4 is well insulated, ensuring a hushed cabin. 

The Polestar 4 is yet to be assessed by ANCAP or Euro NCAP so it’s unrated for now.

But it comes with an extensive list of standard safety gear, including the latest advanced driver assist systems. That’s one of the benefits of sitting under the Geely umbrella next to Volvo.

This includes adaptive cruise control, ‘Collision Avoidance and Mitigation’, ‘Run-off Road Mitigation’, forward collision warning, lane keeping aid, ‘Post Impact Braking’, road sign recognition and ‘Driver Alert Control’.

Other gear includes ‘Blind Spot Information System (BLIS) with steer assist’, a cross-traffic alert with brake support and a rear collision warning and mitigation.

The Polestar 4 is fitted with 11 exterior cameras, 12 ultrasonic sensors and one front radar to help keep you safe.

It also comes standard with the 'Pilot Pack' that includes lane change assist and pilot assist, which is semi autonomous driving.

Volkswagen says the Transporter and eTransporter require servicing annually or every 30,000km - whichever comes first.

The diesel is significantly more expensive to service, with even the cheapest visit costing $670 and the most expensive $892. Over the first five years the Transporter will cost $3880 to maintain.

By contrast, the eTransporter costs $410 for every visit, except the 90,000km major check-up which is $496. So over five years it will cost $2136 to service.

While VW has an expansive national network of dealers for servicing, and a history with commercial vehicles, that’s not a big advantage over its key rivals in this market - Toyota, Ford and Hyundai - which all boast the same.

Covering the Polestar 4 is a five-year, unlimited kilometre new-vehicle warranty, and an eight year, or 160,000km battery warranty. 

Complimentary roadside assist covers you for five years too.

The service schedule is every two years or 30,000km.

But the big news is that Polestar won’t charge you a cent for servicing for the first five years, or 100,000km of ownership, whichever comes first - it’s complementary.

This is an outstanding aftersales offer.