Volkswagen ID. Buzz vs Lexus NX300H

What's the difference?

The only way to make this car cooler would be to add a split fold-out windscreen and a tube steel luggage rack on the roof.

It’s fast, super practical, comfortable and guaranteed to put a smile on the face of premium family buyers ready to go for something different. And that smile will extend to just about everyone who lays eyes on it. I love it.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.

The all-new NX is a massive step forward over its popular predecessor.

In every way, it is an improvement, with better refinement, comfort, performance, efficiency, safety and choice.

Indeed, look out, Audi, BMW, Mercedes and Volvo: the NX has finally come of age. If we were in the market for a luxury medium-sized SUV, we'd definitely have the Lexus on our shortlist, especially the incredibly efficient hybrids.

Europe, you've been warned.

The ID.Buzz GTX is characterised by a unique front bumper with new integrated daytime running lights near its outer edges and a narrower black honeycomb grille. 

GTX badging and the exterior mirror housings are finished in high-gloss black, and 21-inch alloy wheels are standard.

The rich ‘Cherry Red’ solid paint finish of the launch test car is exclusive to the GTX and it’s a fair bet many buyers will stump up the extra $4K required for a two-tone treatment, in this case with ‘Mono Silver’ as the highlight colour.

The interior is familiar ID.Buzz territory, with the long, broad dashtop pushing the windscreen and small front windows beside it into a quintessentially Kombi ‘bay window’-style design.

A 12-inch central multimedia screen sits proud of the multi-layered dash, and a slick 5.3-inch LCD instrument and car data display is fixed in front of the driver.

A black headliner dials up the sporty feel, the electric front seats are a GTX-specific design and the synthetic diamond pattern microfleece trim is highlighted by red contrast stitching and piping. 

The red cross-stitching extends to the steering wheel and smile-inducing stainless steel ‘play’ and ‘pause’ symbols on the accelerator and brake pedals are retained.

The sub-zero cool exterior design manages to merge with a more restrained and practical interior perfectly. VW has solid retro form with the ‘New Beetle’ from the 1990s and this primo ID.Buzz looks amazing. It drew an instant crowd of curious onlookers every time we stopped. 

UX, NX, RX, LX, RZ... Lexus' nonsensical naming strategy can be quite flummoxing.

Just remember that the NX sits above the smaller UX but below the larger RX in the brand's burgeoning SUV stable. It's also closely related to the wildly-popular Toyota RAV4 – though you'd never know by looking at them side-by-side.

At first it may look much like the old model, but the new NX has switched to the latest RAV4's advanced Toyota New Global Architecture, known as GA-K in Lexus' lexicon.

Basically, it allows for a vehicle that's between 20 and 30 mm larger than before, to help improve overall proportions. And with this considerably bigger canvas to work on, it also means that Lexus's stylists have had more freedom to evolve the brand's design language. Albeit at a glacial pace from an exterior point of view.

Starting from the front, the controversial 'spindle' grille has been toned down a bit and the headlights have a neat Lexus 'lightning rod' tick motif, while – looking at the side profile – a startlingly cab-backward shape gives it a surprisingly sleek silhouette.

The extra length and stretched wheelbase let the design to breathe more than before, bringing with it a more graceful and elegant aesthetic.

Finally – and this is a brand first – the new NX's rather nondescript rear has 'LEXUS' spelled out in letters, with no sign of the company logo.

The ID.Buzz GTX is offered in shorter wheelbase variants with five- and six-seat configurations for other markets, but here it’s seven seats and long-wheelbase only.

At close to five metres long and just under two metres wide, it’s road-trip ready with heaps of breathing room for all seven occupants.

Placement of the gearshift on the right-hand side of the steering column frees up extra space in the front and there’s heaps of storage including a moveable (and removable) centre console unit between the front seats with pull-out drawers at either end, two trays in each door (the lower one offering room for multiple large bottles), a decent glove box and a fold-out dual cupholder unit.

There’s also an oddments shelf in front of the passenger, a wireless device charging slot in the dash and adjustable fold-down armrests on both sides of the front seats.

Pull the handle on the power-opening sliding side doors and the second row opens up with three seating positions offering hectares of room in all directions. 

This row can be moved 200mm longitudinally if a turf war erupts with those in the third row. And storage is great with two pockets and a fold out table on each front seatback as well as huge door bins with waste baskets included. There are also adjustable vents with temperature control in the roof.

There’s enough head and legroom for adults in the third row although the backrest is relatively upright. Even access is straightforward and there are numerous storage trays, cupholders, air vents and storage slots back there.

Power across the cabin runs to two USB-C ports in the dash, another in the front passenger area and four USB-C charging sockets in the rear.

Boot space increases from a handy 306 litres with all seats up to 1340 litres with the 50/50 split-folding third row down, and 2469L with it and the 60/40 split second row lowered. That’s plenty.

And that 1.6-tonne braked trailer towing capacity means a jet ski, even a mid-size camper trailer, is within hauling range.

The power tailgate is welcome and the rear of the boot’s load platform sits above two storage boxes. But you won’t find a spare of any description back there; a repair-inflator kit is your only option. So beware, a flat could really suck the air out of this mobile family room.

For the really big design step-change, you'll need to step inside...

Hallelujah! Lexus has finally forsaken its weird, futuristic dash design elements for a simpler and far-more intuitive look that finally banishes unnecessary complication while still appearing progressive.

Somehow, there are now 33 fewer switches than before, aided by permanent virtual short-cut buttons on both of the touchscreens on offer.

Lexus has clearly been listening!

So, now, what we have here is an attractive, functional and superbly built interior (save for a couple of very-atypical Lexus rattles in these early production cars we drove), boasting quality materials that rate highly on all the important sensory metrics: lush to the touch, easy on the eyes and lovely to breathe in... and breathe out again!

Other plus points include a gorgeous steering wheel, attractive instrument dials, endless storage and climate control that's so effective it pretty much creates a microclimate within your personal space.

Brilliant seats, with ample adjustability, provide comfort and support even after hours ensconced within them, while the driving position is enhanced by thoughtful placement of most major controls - including the natty little gear lever and big old paddle shifters.

It's also worth pointing out a couple of surprise-and-delight features – starting with the 'e-latch' electric door handles, with sensors that delay opening if there are cyclists or pedestrians on approach to prevent striking them, as well as a manual override should the battery go flat.

There's more, like the wireless phone charger tray that also slides to reveal a hidden cubby area; centre-console lid that opens sideways FROM BOTH DIRECTIONS – what sort of sorcery is this?? – and optional digital rear-view mirror that works like X-ray vision in seeing through obstructions... handy for when back-seat passengers' beehives block the back view out.

However, after lavishing such intricate attention to detail, why does the instrument cluster's digital trip computer use the same cheap style and font as found in a lowly Yaris? It takes you completely out of the Lexus state-of-mind.

And, like me, you might lose your mind with the infuriatingly fiddly capacitive touch controls on models with the HUD. While it does provide a broad range of functionality that's displayed on the windscreen view, it's difficult to modulate accurately, and doesn't operate intuitively. Remnants of the fiddly old touchpad from the previous NX. Why can't Lexus just abandon such needless complexity? After a while I worked it out – but it's deeply distracting to use.

Oh well. At least the rear seat area is an improvement over the old NX, with more space, comfort and convenience features. Entry/egress is easy, with wide apertures that ought to make fitting in child seats less of a chore than before.

Most adults should find sufficient leg, knee, shoulder and head room back there, though a trio of adults might result in a very tight fit.

Rear facing air vents (with climate control functionality on higher grades), 12V power outlets, twin USB ports and a wide centre armrest with cupholders are included.

Further back, there's a handy (though not class-leading) 520 litres of luggage space regardless of powertrain, expanding to 1411L when the rear backrests are folded. Access is easy thanks to the wide door and flat floor, where a bit of extra storage and even space for the cargo blind are provided. Thanks, Lexus.

Note, though, that runflat tyres take the place of any spare wheel – a bummer if you're out on deserted country road late at night with no help in sight.

Like most Lexuses, this second-generation NX is spoiling us for choice, with four quite different models to choose from, ranging from just over $60,000 for the base four-cylinder NX 250 2WD (which means front-wheel drive in this instance), to $90,000 for the debuting NX 450h+ plug-in hybrid all-wheel drive (AWD)... and all before on-road costs, of course.

Within these are three grades: Luxury, Sports Luxury and F Sport, as well as a pair of equipment bundles. And, as always, the price you pay depends on how high-tech you want your NX to be.

Keep in mind that all feature a lofty level of standard safety equipment, including eight airbags (with a front centre item fitted as well), autonomous emergency braking (AEB) with intersection assist and pedestrian and daytime cyclist detection, lane-keep and steering assist, blind-spot monitoring, adaptive cruise control, road sign recognition, front/rear cross-traffic alert and Safe Exit Assist – which won't allow doors to open if passing cyclists or pedestrians are in danger of being struck.

Kicking things off is the Luxury grade in the entry-level NX 250 from $60,800 and NX 350h from $65,600.

It includes LED lights with auto high beams, keyless entry and start, a 9.8-inch touchscreen, 'Hey, Lexus!' always-on voice command, satellite navigation, Apple CarPlay/Android Auto support, digital radio, a power-adjustable steering column, electrically-actuated front seats with heating, dual-zone climate control, a powered tailgate and 18-inch alloy wheels running on runflat tyres.

Given that key competitors like the base BMW X3 sDrive2.0i and GLC 200 cost nearly $15,000 and $20,000 more respectively, you can see how serious Lexus is about dominating this segment.

Stepping up to the NX 350h Sports Luxury grade from $73,100 brings tri-beam LED adaptive headlights, leather upholstery, ritzier cabin materials, a 14.0-inch touchscreen, 20-inch alloys, head-up display, wireless smartphone charging, ventilated front seats, ambient lighting, surround-view cameras and a 17-speaker audio system upgrade.

For a racier look and feel, there's the F Sport grade, which scores most of the Sport Luxury fittings (minus the audio/speakers upgrade and digital rear-view mirror) and then adds adaptive dampers, sports suspension, extra configurable driving modes, a unique body kit and alloy wheel design, sports seats and blacked-out cabin trim.

The F Sport, too, begins from $73,100 in the NX 350h, and this also happens to be the price of the non-hybrid, performance-focused NX 350 F Sport with a turbo and AWD.

Speaking of which, the NX 350h hybrid is available with AWD as well, adding $4800 on all grades, brandishing two electric motors (one per axle) rather than having a mechanical drive shaft, as per the NX 350 F Sport turbo AWD. With this level of choice, little wonder, then, that Lexus expects around half of all buyers to go hybrid.

Finally, there's the NX 450h+ F Sport AWD plug-in hybrid electric vehicle (PHEV – the first Lexus or Toyota with this tech in Australia), starting from $89,900. This undercuts all of its European rivals, including the $95,700 Mercedes-Benz GLC 300e, $102,001 Range Rover Evoque R-Dynamic HSE PHEV and $104,900 BMW X3 30e PHEV.

Buyers seeking popular goodies like a panoramic sunroof, kick-motion powered tailgate, power-folding rear seats, heated rear seats, heated steering wheel, 17-speaker audio upgrade, digital rear-view mirror and parking assist can find some or all of these bundled up into varying 'Enhancement Packs' according to grade, offered across the range from between $3000 and $6000.

Since early 2021, Lexus has also matched Mercedes-Benz in lifting its warranty to five years/unlimited kilometres, and also offers capped-price servicing at $495. There's also the brand's 'Encore' aftersales subscription program offering myriad offers and services.

No NX is lacking in equipment or features compared to its direct, corresponding luxury medium SUV rival, and matches most for technology.

The GTX is a twin-motor AWD, the front unit generating 80kW/134Nm and the rear 210kW/560Nm. Total output is 250kW/590Nm which boosts towing capacity from 1.0-tonne in the single-motor ID.Buzz to 1600kg.

A single-speed transmission sends drive primarily to the rear wheels to maximise efficiency, the dual-motor set-up able to direct power to the front axle as required during acceleration or to manage available traction.

Here is where the NX shines, with clear options that provide very obvious benefits according to wants, needs and budgets. And there are even fundamental differences compared to the RAV4 powertrain, further justifying that premium 'L' badge experience.

Let's divide these into petrol and petrol-electric hybrid models, with petrols first.

The NX 250 is powered by a 2487cc 2.5-litre naturally aspirated direct-injection twin-cam four-cylinder engine, producing a healthy 152kW of power at a heady 6600rpm, and 243Nm of torque from 4000rpm to 5000rpm.

Drive is sent to the front wheels only, via an eight-speed torque-converter automatic. Tipping the scales at 1705kg, it's the lightest NX on offer, and thus delivers 89.1kW per tonne.

The NX 350 turbo version, meanwhile, uses a somewhat different four-cylinder engine as well as a variation of the eight-speed auto. A 2393cc 2.4-litre turbo unit, it pumps out 205kW at 6000rpm and 430Nm from a low 1700-3600rpm. It's also AWD only, which adds kilos. That said, coming in at 1860kg, its power-to-weight ratio is a stirring 110.2kW/tonne.

Moving to the series/parallel hybrids, both the expected-bestselling NX 350h and the intriguing new NX 450h+ PHEV are based on that 2487cc 2.5-litre four-cylinder atmo unit, tuned this time to offer 140kW and 136kW (at 6000rpm) and 239Nm/227Nm (from 4300-4500rpm and 3200-3700rpm) in the NX 350h and NX 450h+ respectively.

The NX 350h uses either a single synchronous permanent magnet 134kW/270Nm electric motor in the front-drive version, or two electric motors (adding a 40kW/121Nm generator on the rear, double wishbone axle) to create the AWD alternative. Their combined total power rating is 179kW. The NX 450h+ ups that to 227kW.

None are light, however. While the NX 350h 2WD weighs a reasonable 1810kg, the twin-motor AWD system bumps that up to 1870kg, while the NX 450h+ is a portly 2050kg. Result? The power-to-weight ratio for all three are 98.9kW/tonne, 95.7kW/tonne and 110.7kW/tonne – almost identical to that of the NX 350 turbo.

The hybrids' gearbox in question is an 'e-CVT' electronic continuously variable transmission, working with a lithium-ion high-voltage battery, while the NX 450h+'s EV drive's battery is an 18.1kWh unit.

So, no prizes for guessing which one is the most frugal...

The ID.Buzz GTX’s 86kWh lithium-ion battery delivers a claimed (WLTP) range of 473km and the car uses a CCS Type 3 socket. VW includes a Mode 2 and Mode 3 cable as standard.

The claimed 10-80 per cent 200kW DC fast charge time is 26 minutes, while the same top-up takes nine hours at a maximum 11.0kW AC capacity.

Claimed energy consumption on the combined (urban/extra-urban) cycle is 20.2kWh/100km (WLTP) and over several hundred kilometres of mainly B-road and freeway running on the launch we saw an average of 24.5kWh/100km, which isn’t out of order given the type of driving involved.

All NXs require 95 RON premium unleaded petrol, and are emissions rated at Euro6b.

Not surprisingly, on the official combined run, thirstiest of the lot is the NX 350 turbo at 8.1L/100km (for a carbon dioxide emissions rating of 185 grams per kilometre), followed by the NX 250 at 6.9L/100km (158g/km).

The NX 350h cut that down to 5.0L/100km (113g/km for the FWD and 114g/km for AWD), while the NX 450h+, naturally, is the most economical by far, slashing that down to just 1.3L/100km, or 29g/km.

While we can't tell you what the NX 450h+ managed on test, the others didn't quite match their official numbers. Over several hundred kilometres, the NX 350 ranged from 9.3-11.3L/100km, the NX 250 7.5-9.3L/100km and the NX 350h from 5.7-6.8L/100km.

Note that the NX 450h+'s 18.1kW battery can only be charged using an AC outlet, meaning it'll need about 2.5hr to get the job done. Its EV-only range is about 70km on the WLTP score, or 87km using the less-realistic NEDC method.

At 55 litres, the fuel tank will allow the following combined average range between refills: 679km (NX 350 turbo), 797km (NX 250), 1100km (NX 350h) and a barely believable 4231km (NX 450h+, naturally).

Despite the fact that it weighs in at around 2.8 tonnes (2780kg), Volkswagen Australia says this dual-motor ID.Buzz accelerates from 0-100km/h in 6.4 seconds and on to a 160km/h maximum velocity, if you dare. 

And there is always some serious oomph lurking under your right foot. Trundle along at 65km/h, pin the accelerator, and in roughly two blinks of an eye you’re doing 95km/h. 

Proportionally, this car is like a loaf of bread on wheels - about as high as it is wide. And on the windy launch drive we were buffeted a bit, the car moving sideways slightly when hit with a gust. But overall, it remains stable despite its proportions. That said, some wind noise comes over the bluff nose on the freeway, but never to an alarming degree. 

The ID. Buzz rides on VW’s Modular Electric Drive (MEB) platform and there’s been past criticism of the short-wheelbase versions' ride quality, but there are no such issues here.

Suspension is by struts at the front and semi-trailing arms at the rear and this GTX has had a suspension retune with particular attention paid to key components, including the dampers.

On rural roads that have seen better days, dotted with potholes, bumps and thumps, a combination of that suspension retune and the longer wheelbase helped the GTX handle it well. 

There are five drive modes with Comfort the default. Eco smooths out acceleration, tapers the climate control and reduces overall power, while Sport dials up the powertrain, suspension and steering. Traction optimises the AWD system for loose or slippery surfaces and Individual allows you to cherry pick various attributes for a custom set-up.

Steering is progressive rate and you can feel it loading up nicely as you head into a corner. Not the last word in terms of road feel, but the car points accurately and turn-in is nice and progressive.

At the same time you’ve got the electric motors constantly shuffling drive between the front and rear axles, helping you out if you decide to explore the car’s sporty nature and have a crack in the corners.

Tyres are Hankook Ventus S1 Evo3 EV specials (235/45 fr - 265/40 rr) and in long, sweeping bends, taken at pretty decent speed, they grip hard. Even on coarse-chip B-road surfaces there’s a bit of rumble but it’s far from a roar.

Braking is by large (358mm) ventilated discs in the front and, believe it or not, drums at the back. A well-designed, modern drum brake can work effectively and the regenerative braking in an EV like this is a big factor in terms of washing off speed.

In terms of lower speed manoeuvres, you’ve got a 360-degree camera view as well as a reversing camera and front and rear parking sensors. If you really need some help, Park Assist Plus will get the job done for you.

In terms of ergonomics, we spent hours behind the wheel and the front seats remained comfortable and supportive in terms of lateral grip.

Speaking of grip, the steering wheel is nice to hold. And the cool little 5.3-inch instrument and car data display is clear as a bell, and the large 12-inch media screen is easy to use and working through the different screens is largely intuitive.

The previous NX looked better than it drove.

Based on the previous-gen RAV4, it failed to rise above such humble underpinnings, despite all the extra design, comfort and equipment features Lexus created to help it do just that.

Sure, there were some very appealing things going on, including attractive styling, an intriguing interior, sumptuous seats and lots of kit to play with, but the Toyota's noisy, fidgety and tiring DNA soon became apparent, especially compared to rival luxury midsizers. And some of the dashboard multimedia controls were just down-right madness.

Building on the latest RAV4's set of modern, competent components, however, has fundamentally changed the NX.

For starters, it's much quieter inside. Whether at idle, travelling at speed, or traversing some pretty rough patches of road, the NX at last rides like something you'd expect a Lexus should. And given how noisy and droney most of its European rivals also are on Aussie bitumen, it gives the Japanese contender a handy head-start.

The same applies to how enveloping the soft yet supportive seats are, how settled the suspension feels and how calm the experience is. No previous Lexus SUV has seemed so... refined. Even the really big, expensive ones.

From the driver's point of view, the steering is beautifully balanced, for precise yet reassuring control at speed. This varies according to which grade you're driving, but as a whole, while not sporty like a BMW's nor as fluid as, say, a Mazda CX-5's helm, the Lexus walks that line between easy and involving quite well.

Ditto the handling and roadholding. The lightest of the bunch – the petrol-powered NX 250 and NX 350 turbo – feel ripe and ready for a hustle along a curvy ribbon of road, coming across as taut enough for tight turns yet supple enough to soak up the many bumps and thumps thrown up at them.

Switching to the NX 350h hybrid, there's a greater sense of mass, whether driving the front-drive 2WD or even heavier AWD version. As such, it's still quite dynamic, but not as athletic as the petrol-only models.

In terms of performance, there are no duds – and that's no surprise, as the previous NX's powertrains were pretty sound as well.

Though simply a front-drive version of the RAV4 Edge's 2.5-litre unit, the NX 250 seems more muted than the Toyota's application, and yet is willing to rev hard to hit the power band necessary for it to feel alive. At higher speeds, sometimes the raspy engine can sound a tad noisy when extended, but it's never harsh or rough.

Moving on to the NX 350h, it feels like, well, a heavier and quieter RAV4, not unexpectedly. Silent at take-off speeds, the engine chimes in fairly unobtrusively, providing plenty of oomph along the way, while the CVT seamlessly slices through each (artificial) ratios. After the petrol versions, the steering does seem a little more remote, and you can feel the extra heft through turns, but – again – the basics underneath seem right.

Accelerating hard on the open road does reveal that typical Toyota hybrid engine roar and CVT flair, but only when the throttle is prodded hard. Driven normally, the NX 350h is as smooth, swift and sweet as you'd expect. And definitely in keeping with brand performance expectations.

Finally, there's the NX 450h+ F Sport. At over two tonnes, Toyota and Lexus' plug-in hybrid debutante is not a flyweight by any means, yet having all that extra low-down mass does result in a slightly different driving experience.

Take acceleration: having access to 227kW of power and torque together at very low revs equals lots of thrust right from the get-go. And while it's not sports-SUV rapid, there's certainly enough punch to justify the F Sport badge. Similarly, the low centre of gravity that the 18.1kWh battery pack provides seems to promote hunkered-down road-holding attitude through tight turns, with minimal body roll.

Regardless of which NX you're looking at, quibbles are few. Occasional road and tyre roar are still a little evident over some surfaces; the adaptive cruise control and lane-keep technologies could benefit from some local fine-tuning so they behave a little more nuanced in Australian conditions (and that applies to most luxury SUVs nowadays); and the optional head-up display's capacitive controls located on the steering wheel spokes are distracting, difficult to modulate and needlessly complicated. They're so annoying we'd even untick the Sport Luxury option box to avoid it.

If we had to choose a favourite among the new NXs, it would probably be the NX 350h F Sport, since its adaptive sports chassis provides the best compromise between agility and suppleness; the NX 350 turbo is probably the most fun to drive hard and fast, while the base NX 250 is thoroughly competent and sufficiently luxurious to scare most rivals.

Could this really be a medium-sized Lexus SUV we're talking about?

We're not saying that the latest NX is perfect, but it now provides a very compelling argument not to buy European.

Being so new, there's no ANCAP rating for the latest NX range right now, but it is expected to score a five-star result just like its predecessor.

This is because there is plenty of safety for Lexus to crow about, including eight airbags  (providing coverage to all outboard occupants, also taking in dual-front occupant knees and centre item to stop lateral head strikes), autonomous emergency braking (AEB) with intersection assist and pedestrian and daytime cyclist detection, lane-keep and steering assist, blind-spot monitoring, adaptive cruise control with stop/go functionality, auto high beams, road sign recognition, front/rear cross-traffic alert, reverse parking cameras, all-round parking sensors, tyre pressure monitors and Safe Exit Assist – which won't allow doors to open if passing cyclists or pedestrians are in danger of being struck.

There's also Intersection Turn Assist (ITA – providing early brake activation if required), Emergency Steering Assist (ESA – extra steering assistance to help keep the vehicle in its lane) and Emergency Driving Stop System as standard across the range – along with a digital rear-view mirror on some grades.

Anti-lock brakes with brake-assist and electronic brake-force distribution is also standard, along with stability and traction control systems. Lexus provides three rear-seat child-seat tether anchorages and two ISOFIX latches.

At the time of publication, there is no data on the NX's AEB operating range.

The ID.Buzz GTX is covered by Volkswagen Australia’s five-year/unlimited-km warranty with two years’ roadside assistance included. On top of that, there’s an eight-year/160,000km warranty on the drive battery.

That general warranty is in line with the mainstream market, although it’s worth noting an increasing number are stepping up to longer terms, including 10 years.  

There’s a 12-year corrosion perforation warranty and keep servicing with an authorised VW dealer and that roadside assistance support will be rolled over for another two years each time.

The recommended maintenance interval is two years/30,000km. Standard scheduled service pricing is $687 for each of the first five workshop visits, while pre-paid plans covering six, eight or 10 years represent savings of between 30 and 35 per cent on that figure, which is pretty handy.

Lexus now offers a five-year, unlimited kilometre warranty with roadside assistance.

Furthermore, NX 350h hybrid and NX 450h+ plug-in hybrid models also feature a 10-year, unlimited kilometre battery warranty.

Service intervals are at 12 months or 15,000km, whichever comes first.

The NX also includes three years and 45,000km of capped-price servicing, with each one costing owners just $495 – and that's highly competitive pricing for a luxury brand.

Plus, there's also Lexus' 'Encore' aftersales subscription program offering myriad offers and services.