Toyota RAV4 Problems

1500 kg where the trailer has brakes; 750 kg if it doesn’t.

You need to continue to hound the dealership and Toyota's customer service people, and ask for a meeting with the dealer to discuss the problem and to request a plan of action to resolve the problem. Because replacing the pistons and rings didn't solve the problem, the engine may need to be replaced, and I would suggest that you pursue that option with Toyota. While you are seeking a resolution with Toyota also consult the Victorian Consumer Affairs department and ask for their support.

You haven’t specified which model it is, which makes it hard, but even though it is new in your mind it will be regarded as a second hand car. See if you can do a deal with the dealer to buy it back, but anticipate a price of about 10 percent lower than the new price.

All of the models you list would do the job you want well, so it comes down to personal choice. Add in the Kia Sorento and you have the field pretty much covered. The Sorento generally gets the most ticks from CarsGuide reviewers.

That’s the problem with VWs, you can get six good ones in a row, but the next one could be a lemon. Rather than a wagon you’re probably looking at an SUV. I would suggest a Kia Sorento, Subaru Outback, or Toyota RAV4.

It is hard for a dealer to replicate a problem if it doesn't happen with any regularity, so persist with the dealer, and if that doesn't result in your satisfaction report the problem directly to Toyota (ph 1800 869 682).

I'm guessing you are talking about the sharp cut-off in the headlight beams. Talk to your Toyota dealer about having them adjusted to raise the cut-off.

As you say, the choice is bewildering. All the models you have been looking would be suitable; you could also look at the Nissan X-Trail. I would go for either the Mazda CX-5 or the Kia Sportage, but that's not to say the others aren't worth considering. Why don't you go shopping and check each of them out to see how they fit your needs.

As a guide you could expect to get $1500 to $3000 for your Laser. The RAV4 is a sound choice. You could get into a 5-star safety rated 2014 RAV4 for $20,000-$23,000, a similar 2012 model for $17,000-$20,000. You could also consider a Kia Sportage, Honda CR-V, or Subaru Forester.

I am reluctant to recommend any European car, particularly those from VW, because of the problems that have soured the ownership experience for so many people. Rather than those you name I would be looking at the Toyota RAV4, Honda CR-V or Suzuki Vitara.