Toyota Kluger vs Subaru Crosstrek

What's the difference?

The Toyota Kluger GXL Hybrid has been the ultimate SUV this week, as it fits my gear and family in comfort, the on-road handling is excellent and the fuel usage makes owning this long term actually feasible.

This is a great example of a mid-spec seven-seater that is both functional and comfortable. There’s lots to satisfy here and even though it hasn’t been updated, it may be a case of ‘if it aint broke, don’t fix it’.

The Crosstrek is good to drive with great ground clearance and an excellent all-wheel drive system for light off-road adventures. I’m also a fan of the styling and features for the money. But The letdowns comes in the form of limited boot space and cabin storage, a short warranty and pricey servicing. Still, it’s great to see Subaru has updated the car's safety systems, the most important part of any car.

The Kluger epitomes what a large SUV was originally meant to look like. A big body and with enough ground clearance to earn the tag, but the shape is all long lines and gently curving panelling and that makes it look sleek rather than rugged.

Make no mistake, the Kluger is large at 4966mm long, 1930mm wide and 1755mm tall. It's only only 24mm shorter in its length than its big 4WD Toyota Prado cousin. It's size and road presence assures you that it's capable, but it's not trying to convince you it's a 4WD.

Despite not seeing any design updates, the Kluger still feels relevant and more than holds its own when it comes to kerbside handsomeness.

On the inside, the black synthetic leather trims, softly padded touchpoints and interesting dashboard make the cabin both pleasant to look at and spend time in.

The 12.3-inch multimedia display looks lovely with its clear graphics, but it’s still nice to see some traditional elements - like the gear selector, analogue instrument cluster (with a 7.0-inch digital display) and lots of buttons and dials to play with.

Interestingly, there isn’t a traditional transmission tunnel, which means you get a practical flat floor in the middle row and, thus, more legroom for middle seaters. 

It's a forgiving cabin that lots of different drivers will find something to like in.

While SUVs tend to come in either a tall and boxy or coupe-like shape, the Crosstrek has a uniquely sleek and sporty wagon look that has stayed much the same over three generations.

Also while the Crosstrek competes with the Honda HR-V, Hyundai Kona, Mazda CX-30 and Toyota Corolla Cross the Subaru is the most off-road suitable thanks in part to its high 220mm ground clearance

As if to signal those adventurous aspirations the Crosstrek has a more rugged appearance with robust-looking plastic guards and chunky roof rails.

Inside the Crosstrek looks so much the same as most other new Subarus it's hard to work out which one you’re in. The materials are dark and soft, there is not much in the way of glitzy trimmings but there’s a high quality feeling throughout. 

The Kluger is both practical and comfortable for passengers as each row gets a great amount of head- and legroom – yes, even third-rowers, but the low level of amenities in that row will render it a 'sometimes seat' for adults or older kids.

The 208mm ground clearance, wide door apertures and low-sitting seats makes it a very easy SUV to get in and out of, even for kids. The access to the third row is also good as the 60/40 split middle bench seat can be slid forward.

The electric front seats offer lots of adjustments, including lumbar support on the drivers side, but both seats get heating. They’re also well-padded and quite comfortable on a longer journey.

The outboard seats on the middle row offer the most comfort as they have longer under-thigh support, but the entire row benefits from heavy padding and the seat backs can recline.

The third row offers a curious 60/40 split and is wide enough for two adults to not be squished like sardines.

Although the Kluger is a seven-seater, families will be bummed that there are no child seat anchor points in the third row. But the middle row has two ISOFIX child seat mounts and three top-tether anchor points. It is more than wide enough to accommodate three seats side by side and you’ll have enough room for the front passenger when a rearward facing child seat is installed, too.

Individual storage is above average for the class, but the front row gets the best of it. There are two handy shelves built-into the dash, a glove box, a deep middle console (that swallows my arm) and cubbies in the centre console that include a phone cradle and two cupholders. There's also a sunglasses holder and little cubby beside the driver's knee.

In the middle row, you get two map pockets, two cupholders in a fold down armrest, and a drink holder in each door. While the third row gets a couple of cupholders.

Amenities are well-rounded for the most part, with the three-zone climate control and well-positioned directional air vents in the roof for the back two rows. Middle-rowers also get reading lights and two USB-C ports.

Technology is easy to use and looks great as the 12.3-inch display uses the same multimedia system as Lexus. The built-in satellite navigation is simple to set up and shows clear directions with lots of route customisations available.

There is wired Android Auto and wireless Apple CarPlay, but you do have to initially connect the CarPlay via a cable.

Rounding out the cabin is the great-size boot that offers 241L with all seats in use, but that can jump up to 552L when the third row is stored.

The level loading space makes it easy to slide larger items in and out of, and there’s a handy underfloor storage compartments for smaller items. You get a full-size spare tyre underneath the car and a powered tailgate in this model.

The Crosstrek is a small SUV but its low and sleek shape doesn’t do it any practicality favours in terms of exiting and entering or storage in the boot.

Boot capacity is 291 litres which is very small compared to its rivals which have capacities closer to 350 or 400 litres.

People space inside, however, is good, and even for a tall (189cm) person like me there’s plenty of space up front and behind my driving position.

Storage space is passable with three cupholders and thin door pockets and a decent-size console bin.

Given the Crosstrek’s adventurous intent, the cabin should be more reflective of that rugged aspiration.

The Crosstrek range is divided into three petrol variants and two hybrids. With a list price of $43,990, our test Crosstrek 2.0S sits at the top of the petrols and second from the top of the line-up under the Crosstrek AWD Hybrid S flagship.

Standard features on our 2.0S include 18-in alloy wheels, roof rails, LED headlights and tail-lights, dual-zone climate control, push-button start, proximity unlocking , 10-speaker audio, wireless phone charging, Apple CarPlay and Android Auto, an 11.6-inch media touchscreen and leather-trimmed seats.

If you’re looking to save a few thousand dollars the 2.0R is almost as well equipped. 

Is it worth stepping up to the hybrid? Not in my opinion. The hybrid is the 'mild' kind and doesn't offer a great deal in terms of real-world fuel savings. You can read more on fuel efficiency below.

All Kluger grades are all-wheel-drives with a smooth continuously variable transmission. They share the same 2.5-litre four-cylinder hybrid powertrain that produces up to 184kW of power. Toyota does not quote a combined torque output.

At first look, these outputs may look underwhelming, but the on-road experience has shown that it’s more than enough to move the Klugers big body around without it feeling underpowered.

The Kluger has a braked towing capacity of up to 2000kg, which means you can hook up most of your weekend adventure toys!

The Crosstrek 2.0S uses a 2.0-litre, four-cylinder, horizontally-opposed 'boxer' petrol engine which makes 115kW and 196Nm. A continuously variable transmission (CVT) with eight 'speeds’ isn’t the most exhilarating automatic but all Subaru now use CVTs.

The boxer engine has advantageous in terms of a lower centre of mass and helps deliver better driving feel thanks to more adept handling. Boxer engines also sound better to my ears with their throaty burble.

The Kluger may be massive but it has an excellent combined fuel cycle usage of just 5.6L/100km because of its hybrid powertrain.

Combined with its large 65L fuel tank, you should see a theoretical driving range of up to 1160km, which is really good for a family SUV and rivals diesel models of the same size.

I’ve been super pleased with the fuel usage of our test model because despite doing quite a few long distance trips, which is where hybrids are usually the most inefficient, I’ve managed a real world usage of only 5.8L/100km! That is a great result.

The Kluger only accepts a minimum 95RON unleaded premium petrol.

The Crosstrek 2.0S's combined cycle (urban/extra-urban) fuel consumption is 7.2L/100km which aligns closely with our real-world test average of 8.7L/100km returned over mainly urban and city driving. That’s not bad, but given the price of fuel as well as the availability of EVs and excellent hybrids from other brands the Crosstrek is seriously behind the times.

Yes, yes, there is a hybrid Crosstrek, but it’s a mild-hybrid and the electric motor doesn't drive the wheels and doesn’t save much fuel. The hybrid Crosstrek has a claimed combined cycle consumption figure of 6.5L/100km, so there’s not much difference between the efficiency of the two. When you consider the price premium you need to pay it’s not worth stepping up into the hybrid.

The engine can sound like it’s under pressure, but that doesn’t translate to underwhelming power delivery. The GXL has enough grunt to make it a comfortable open-roader that’s confident on hills and overtaking.

The steering is light for such a big SUV, but with its 11.4m turning circle, it’s every parents dream when doing the school run or navigating small lanes or parks for after-school activities. It’s almost stupidly easy to drive and feels much smaller than what it is, even in the city.

Visibility is mostly good because of the large windows, but the B-pillar is larger than I’d like and I found myself checking my blind spots carefully. 

The ride comfort is really good and suspension is forgiving on the worst of the bumps without feeling like it floats on the road. Road noise is low, even at higher speeds, but occasionally you get a weird wind whistle through the air vents. 

Even those usually put off by a large SUV, should find this comfortable to get around in. Parking it is the only time you really notice its bulk. While the reversing camera is great quality, a 360-degree view system would have been much better.

I’ve never met a new Subaru that wasn’t good to drive, apart from that time a friend sent me his 30-year old Brumby minus brakes. But even that was fun, until it was time to stop… Anyway, in my view the Crosstrek is better than its rivals in multiple areas except one, which I’ll get to in a moment.

The Crosstrek 2.0S is comfortable to sit in and its ride and handling balance is exceptional for a vehicle in this class. Honestly, the ride quality, body control and steering outshines the HR-V, Kona, CX-30 and Corolla Cross in my view.

A big call out has to go to the Crosstrek's all-wheel drive system, which is exceptional. I have tested this vehicle in some pretty adventurous settings and the kind of terrain it can devour would frighten its rivals.  

But the one area that lets the experience down is the CVT auto. I feel this way about this type of transmission in any car and I’m not alone. CVTs provide smooth acceleration and deceleration but if you’re hoping for an engaging, sporty experience you’ll be left wanting.

That said, my wife also drove the car and thought it was perfect for city traffic. And I agree, it’s just on the motorway where you might notice the lack of oomph when overtaking.

Visibility is good and you sit quite high for a little SUV. That small size makes it easy to park and manage in the city’s tighter spaces.

Part of the reason we're testing the Crosstrek is because it was updated with more safety tech and equipment towards the end of last year. This safety boost means the Crosstrek continues to boast a maximum five-star ANCAP rating.

The big change was to the 'Eyesight' sensor system with better traffic sign recognition and enhanced AEB systems. An emergency vehicle stop system has also been added to bring the car to a halt if the driver becomes unresponsive.

The rest of the Crosstrek’s features carry over including AEB, lane-keeping assistance, front and rear cross-traffic alert (with braking) and blind-spot warning.

For child seats there are two ISOFIX points and three top tether anchor mounts across the second row.

There is a spare where but it's a temporary type which will get you to a repair place.  

The Kluger is offered with Toyota’s five-year/unlimited-kilometre warranty, but that can be extended to seven years if you service on time and with a Toyota service centre, which makes it competitive against some rivals.

There’s a five-year capped-price servicing program available, with services costing just $285, which is cheap for the class. Servicing intervals are reasonable at every 12 months or 15,000km, whichever occurs first.

Subaru’s five year united kilometre warranty is becoming less appealing as other brands offer seven or even 10 years of coverage. 

Servicing is recommended every 12 months/15,000km and a capped schedule is pricey relative to its competitors at more than $2400 over five years or about $400 on average per service.

The brand is represented by a long-established and stable network of close to 130 dealers covering metro, rural and regional locations across every state and territory.