Toyota Kluger vs Chery Tiggo 7

What's the difference?

The Toyota Kluger GXL Hybrid has been the ultimate SUV this week, as it fits my gear and family in comfort, the on-road handling is excellent and the fuel usage makes owning this long term actually feasible.

This is a great example of a mid-spec seven-seater that is both functional and comfortable. There’s lots to satisfy here and even though it hasn’t been updated, it may be a case of ‘if it aint broke, don’t fix it’.

Is the Chery Tiggo 7 just cheap, or is it cheerful too?

Well, not only does this plug-in hybrid break new ground for pricing, but it’s more than a one-trick-pony with a cleverly-tuned hybrid drivetrain that saves fuel, even when the battery is depleted.

The Tiggo 7 still needs work in some areas, from the average software, to the spongy driving dynamics, but there’s no denying this SUV will put the pressure on its rivals.

Which variant would I pick? Actually I’d probably splash the extra cash for the Tiggo 8 plug-in, which seems slightly better at everything and is physically more car for not a lot of extra outlay.

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.

The Kluger epitomes what a large SUV was originally meant to look like. A big body and with enough ground clearance to earn the tag, but the shape is all long lines and gently curving panelling and that makes it look sleek rather than rugged.

Make no mistake, the Kluger is large at 4966mm long, 1930mm wide and 1755mm tall. It's only only 24mm shorter in its length than its big 4WD Toyota Prado cousin. It's size and road presence assures you that it's capable, but it's not trying to convince you it's a 4WD.

Despite not seeing any design updates, the Kluger still feels relevant and more than holds its own when it comes to kerbside handsomeness.

On the inside, the black synthetic leather trims, softly padded touchpoints and interesting dashboard make the cabin both pleasant to look at and spend time in.

The 12.3-inch multimedia display looks lovely with its clear graphics, but it’s still nice to see some traditional elements - like the gear selector, analogue instrument cluster (with a 7.0-inch digital display) and lots of buttons and dials to play with.

Interestingly, there isn’t a traditional transmission tunnel, which means you get a practical flat floor in the middle row and, thus, more legroom for middle seaters. 

It's a forgiving cabin that lots of different drivers will find something to like in.

The Tiggo 7 hybrid sticks to the combustion car’s relatively tame styling. Chery hasn’t followed rivals like BYD, MG, and Kia down the track of having more extreme designs, instead choosing something that will appeal to many people. It still has a glitzy grille, big wheels, and a contemporary light bar across the tailgate, but maintains a pretty standard boxy visage.

It’s even difficult to tell the plug-in hybrid apart from the combustion car, with the main differences being the more aerodynamic wheel designs, and a different and more sleek light-bar piece across the rear.

The inside is much the same story, looking nearly identical to the combustion version. 

If you look closely, you’ll see the lack of an ignition button, because you just put your foot on the brake to start the car, but other than that it’s a familiar and contemporary synthetic-leather-clad space.

If anything there’s an element of Mercedes worship, with the door trims, switchgear, and even dual-panel screen layout looking like an homage to something like an A-Class.

Again, it shoots for mass appeal rather than choosing to make a statement on design direction, and for many will be nice enough.

The Kluger is both practical and comfortable for passengers as each row gets a great amount of head- and legroom – yes, even third-rowers, but the low level of amenities in that row will render it a 'sometimes seat' for adults or older kids.

The 208mm ground clearance, wide door apertures and low-sitting seats makes it a very easy SUV to get in and out of, even for kids. The access to the third row is also good as the 60/40 split middle bench seat can be slid forward.

The electric front seats offer lots of adjustments, including lumbar support on the drivers side, but both seats get heating. They’re also well-padded and quite comfortable on a longer journey.

The outboard seats on the middle row offer the most comfort as they have longer under-thigh support, but the entire row benefits from heavy padding and the seat backs can recline.

The third row offers a curious 60/40 split and is wide enough for two adults to not be squished like sardines.

Although the Kluger is a seven-seater, families will be bummed that there are no child seat anchor points in the third row. But the middle row has two ISOFIX child seat mounts and three top-tether anchor points. It is more than wide enough to accommodate three seats side by side and you’ll have enough room for the front passenger when a rearward facing child seat is installed, too.

Individual storage is above average for the class, but the front row gets the best of it. There are two handy shelves built-into the dash, a glove box, a deep middle console (that swallows my arm) and cubbies in the centre console that include a phone cradle and two cupholders. There's also a sunglasses holder and little cubby beside the driver's knee.

In the middle row, you get two map pockets, two cupholders in a fold down armrest, and a drink holder in each door. While the third row gets a couple of cupholders.

Amenities are well-rounded for the most part, with the three-zone climate control and well-positioned directional air vents in the roof for the back two rows. Middle-rowers also get reading lights and two USB-C ports.

Technology is easy to use and looks great as the 12.3-inch display uses the same multimedia system as Lexus. The built-in satellite navigation is simple to set up and shows clear directions with lots of route customisations available.

There is wired Android Auto and wireless Apple CarPlay, but you do have to initially connect the CarPlay via a cable.

Rounding out the cabin is the great-size boot that offers 241L with all seats in use, but that can jump up to 552L when the third row is stored.

The level loading space makes it easy to slide larger items in and out of, and there’s a handy underfloor storage compartments for smaller items. You get a full-size spare tyre underneath the car and a powered tailgate in this model.

There are a few quirks that mean the Tiggo 7 isn't the most practical option in the space, but it hits on some key things regardless.

For a start, the seating position is a little odd. It’s a bit too high which is good for visibility, but not so great if you don’t want to feel like you’re being tossed side-to-side in corners.

And while the seat and wheel have a reasonable range of motion for adjustability, the fixed nature of the dual screens and how close the wheel sits to them will make taller drivers feel like they're peering down on the screens, or that they’re blocked by part of the steering wheel.

At least visibility is excellent out of the cabin and the plush seat trim makes for a comfortable drive.

Also a little strange is the shifter. You need to properly depress the brake pedal to get it to shift into drive or reverse. Simply holding the brake pedal enough for the car to be stopped isn’t good enough, which can be frustrating when you’re trying to do a quick three point turn.

Weird ergonomics aside, there’s enough cabin storage. This consists of a large bottle holder in each door, a further two with spring-loaded edges in the centre console, and there’s a bay for your phone which is also the wireless charger on higher grades. Covering the bottle holder and phone area is a somewhat old-school rolling shutter. Good for cable management, I suppose.

Underneath the bridge-style console is another textured storage area, which is good for loose objects or small bags, and the armrest box is nice and deep too.

This brings us to the screens and lack of dials. On the plus side, there is a dedicated touch panel with shortcuts for most of the core climate functions. This is never as good as having actual tactile buttons and dials, but it’s better than full touchscreen controls.

The screens, meanwhile, are fast and sharp, but the software is downright ordinary, and not good enough if you’re going to make screens such a focal point of the car.

The sheer number of different menus and confusingly labelled tabs within them makes adjusting things on the fly pretty frustrating and there’s something of a learning curve to try and figure all the bits out. The worst part is it’s not even consistent in terms of menu layouts and locations between the Tiggo 7 and Tiggo 8.

The Tiggo 7's digital dash is fine. It’s a dual-dial layout with a few screens on the right side to toggle through. Weirdly the trip computer seems to only record the last 50km in this panel. I wish it was more customisable and presented data in a more attractive way.

At least the wireless Apple CarPlay was seamless and worked well in my time with the cars.

The back seat is a highlight of the Tiggo 7. The abundance of synthetic leather trims continue into the rear doors, as do the soft seat bases. Behind my own driving position (I’m 182cm tall) I had leagues of legroom and headroom was great too. Amenities are okay, with a pocket on the back of each seat, a single USB port, adjustable air vents, and two storage trays. There’s a large bottle holder in each door and in the drop-down armrest, too.

At the time of writing, Chery was yet to provide official figures for the boot space, which is thought to be slightly different from the combustion car. For reference, the combustion car’s boot measures in at 356 litres to the top of the seat backs, which is far from the largest in the category. and frustratingly there’s only a tyre repair kit under the floor as well as the 12-volt battery and high-voltage inverter for the charging system.

It’s important to also call out that the Tiggo 7 Super Hybrid doesn’t get a household power outlet anywhere in the cabin or boot, which feels like a missed opportunity to make the most of its battery.

Yep, you’ll pay $39,990 drive-away for an entry-level Tiggo 7 Urban in plug-in hybrid guise, and while some brands might offer you a pretty barren spec for this sort of price, it’s absolutely not the case here.

Even this entry-level version is stacked with kit, including LED headlights, 18-inch alloys with aerodynamic design, synthetic leather interior trim with power adjust for the driver, dual 12.3-inch screens for the multimedia suite and digital instruments, wireless Apple CarPlay and Android Auto connectivity, dual-zone climate control, acoustic glass for the windscreen, tyre pressure monitoring, keyless entry and auto-start, a six-speaker sound system and a decent reversing camera.

Not shabby at all. The top spec in the hybrid’s two-variant range is the Ultimate, wearing a price tag of $43,990 drive-away. It adds some arguably unnecessary touches like a panoramic sunroof, colour-selectable ambient interior lighting, heated and ventilated front seats, memory functions for the driver’s seat, an eight-speaker Sony-branded sound system, a wireless phone charger, puddle lamps, privacy glass, and a 360-degree parking camera.

The best value in the range? It’s hard to go past the base car, but if I were to choose, I’d pick the larger and more luxurious Tiggo 8 plug-in hybrid seven-seater instead, which starts from $49,990, still excellent value.

All Kluger grades are all-wheel-drives with a smooth continuously variable transmission. They share the same 2.5-litre four-cylinder hybrid powertrain that produces up to 184kW of power. Toyota does not quote a combined torque output.

At first look, these outputs may look underwhelming, but the on-road experience has shown that it’s more than enough to move the Klugers big body around without it feeling underpowered.

The Kluger has a braked towing capacity of up to 2000kg, which means you can hook up most of your weekend adventure toys!

Underneath a plastic cover there’s a mass of nearly unrecognisable stuff, but under the bright orange cablework and an enormous black plastic air box, there’s a 1.5-litre turbocharged four-cylinder engine (105kW/215Nm) mated up to what Chery calls a one-speed ‘dedicated hybrid transmission’.

I think Chery is underselling it by calling a quite clever hybrid transaxle a ‘one-speed’ transmission, because it’s far more complicated than that and makes this car more than a one-trick pony.

You see, with clutch packs and software and an electric motor that can put out even more power than the engine (150kW/310Nm), this hybrid system makes this version of the Tiggo 7 the best one to drive, and makes it remarkably efficient, even when the battery is drained, and not all plug-ins can claim the same.

The Kluger may be massive but it has an excellent combined fuel cycle usage of just 5.6L/100km because of its hybrid powertrain.

Combined with its large 65L fuel tank, you should see a theoretical driving range of up to 1160km, which is really good for a family SUV and rivals diesel models of the same size.

I’ve been super pleased with the fuel usage of our test model because despite doing quite a few long distance trips, which is where hybrids are usually the most inefficient, I’ve managed a real world usage of only 5.8L/100km! That is a great result.

The Kluger only accepts a minimum 95RON unleaded premium petrol.

Officially, the Tiggo 7 Super Hybrid can travel up to 93km in purely electric mode thanks to its big 18.3kWh battery, although this is on the more lenient NEDC standard. 

We’ll need to get the car back for a longer test to see how far it can travel in EV mode in real-world conditions as results tend to vary greatly between PHEVs, especially on a launch drive.

Regardless, the clever hybrid system I was talking about before is important because unlike some of its rivals, this Chery is still pretty efficient even if you forget to charge up.

The battery maintains a reasonably high level of reserve charge, which allows the car to draw from a deeper reservoir for electric acceleration, which it can then replenish with regenerative braking or when using the engine idle time as a generator.

Chery says it will consume less than 6.0L/100km even with a depleted battery and that’s about what we saw on all of our test cars, which hovered between 4.1 and 5.8L/100km, despite being driven hard on country roads.

The pitch is it’s as efficient as any plugless hybrid anyway, regardless of whether you charge it. An interesting shift in mindset.

Officially, the Chery Tiggo 7 consumes just 1.4L/100km (although this accounts for the battery being charged), and it can drink entry-level 91 RON fuel, too.

Charging is also a good story, with the Tiggo 7 able to top up on both a slow AC charger, and a fast DC charger, slashing charging times when you’re on the go. On a fast charger, it can charge at a maximum speed of 40kW, allowing a quoted 30 to 80 per cent charge time of just 20 minutes.

The engine can sound like it’s under pressure, but that doesn’t translate to underwhelming power delivery. The GXL has enough grunt to make it a comfortable open-roader that’s confident on hills and overtaking.

The steering is light for such a big SUV, but with its 11.4m turning circle, it’s every parents dream when doing the school run or navigating small lanes or parks for after-school activities. It’s almost stupidly easy to drive and feels much smaller than what it is, even in the city.

Visibility is mostly good because of the large windows, but the B-pillar is larger than I’d like and I found myself checking my blind spots carefully. 

The ride comfort is really good and suspension is forgiving on the worst of the bumps without feeling like it floats on the road. Road noise is low, even at higher speeds, but occasionally you get a weird wind whistle through the air vents. 

Even those usually put off by a large SUV, should find this comfortable to get around in. Parking it is the only time you really notice its bulk. While the reversing camera is great quality, a 360-degree view system would have been much better.

This plug-in version of the Tiggo 7 is the best to drive, although it’s not free from quirks and is still far from the front of the pack when it comes to driving dynamics.

As previously mentioned, the high and upright driving position hardly sets the scene for a sporty drive, with even rivals like the Mitsubishi Outlander nailing this key ergonomic factor.

On the flipside, visibility out of the cabin is excellent, as you can peer down on things and easily manoeuvre in tight spaces.

The steering is also too artificial, communicating very little feel from the front wheels to the driver, and this conspires with an overly-soft suspension tune for a floaty, disconcerting feeling in corners.

A driver’s car this is not, but the trade-off for the lack of dynamism is a car that's pretty comfortable over adverse road conditions. The Tiggo 7’s spongy ride has it simply floating over rough bits of road, and compressing relatively nicely on larger bumps and undulations.

Certainly a choice has been made to make this car better for urban commuters than trying to strike a balance for country roads and cornering and risk making the ride unpleasant on daily bumps. Still, there are rivals that strike a better balance out in the market.

Perhaps the most interesting element of driving this car though is its electrified engine and transmission. Effectively this system behaves like a continuously variable transmission (CVT), but it feels as though it uses its big electric motor far more than it uses the engine.

Chery says they’ve used software to tune the car in such a way that it makes better use of the electric components. The car can draw more deeply from a bigger battery reserve compared to a plugless hybrid for stronger acceleration, and it can also store far more energy from regenerative braking or engine idle time.

The other side effect is a high level of cabin refinement. The Tiggo 7 is a surprisingly quiet place to be, to the point that it’s hard to tell when the engine is even running, it’s so quiet.

It’s also quick in a straight line, primarily using electric drive for the take off, with the engine coming to life only when it really has to for support. Even under extremely heavy acceleration the engine doesn't scream to life in an unpleasant way, instead whirring along in the background.

It’s not insanely fast, nor would you want it to be with its slightly unsettling suspension and steering, but it has enough power in Sport mode to easily overwhelm the halfway decent Maxxis tyre it scores from the factory.

Road noise is more of a problem than the engine, noticeably picking up at speeds above 80km/h.

In conclusion, this car is comfortable but dynamically uninspiring, with a clever and quiet hybrid system. It will suit family buyers looking for a comfortable, quiet, and efficient car, but keen drivers might want to look elsewhere if budget allows.

The Tiggo 7 CSH is equipped with the usual laundry list of active safety gear, including auto emergency braking, lane keep aids, blind spot monitoring with rear cross-traffic alert (with auto braking), and many of the more recent systems like door open warning, traffic jam assist, driver monitoring, and speed limit information.

It also scores adaptive cruise control and a reversing camera on the base Urban, with a 360-degree suite appearing on the top-spec Ultimate.

Of course, what you really want to know is whether these systems are well calibrated. Chery, after all, made headlines when it launched in Australia with some wily safety kit on its Omoda 5.

But the brand has clearly listened, because the usual offenders, like lane keep assist and driver monitoring were relatively tame in our time with the car. The interrupted occasionally, but in much more reasonable intervals. It’s vastly improved, if a little inconsistent at times. 

One thing I don't like is how much the system tries to centre the car in the lane when in adaptive cruise mode. The steering would fight you with some strength if you disagreed with its interpretation of the lane. It’s not as deal breaking as some systems I’ve used, but could definitely use a bit of leeway regardless.

The Tiggo 7 Super Hybrid comes equipped with eight airbags (the standard front, side, and curtain, plus a knee and centre airbag).

This new plug-in hybrid Tiggo 7 is yet to be rated by ANCAP at the time we put this review together, but the combustion Tiggo 7 Pro holds a current maximum five-star rating to the now-outdated 2023 standards.

The Kluger is offered with Toyota’s five-year/unlimited-kilometre warranty, but that can be extended to seven years if you service on time and with a Toyota service centre, which makes it competitive against some rivals.

There’s a five-year capped-price servicing program available, with services costing just $285, which is cheap for the class. Servicing intervals are reasonable at every 12 months or 15,000km, whichever occurs first.

Chery continues to use favourable ownership terms to help establish itself in the market. The Tiggo 7 Super Hybrid is covered by seven years and unlimited kilometres of warranty, seven years of roadside assist, and seven years of capped-price servicing.

The servicing program varies year-on-year, with a surprisingly expensive service of nearly $1300 due at the 90,000km mark. All said and done it works out to be $453.45 per year to service over the seven year duration, which isn’t super affordable, but it’s also not overly expensive.