What's the difference?
The Renault Master range has been refreshed, and this was our first chance to see what changes have been made.
You should be able to tell just by the look of the 2020 Master that there’s a new design with a more modern looking front-end. And the inside has been thoroughly modernised, too.
But with contemporary rivals such as the VW Crafter and Mercedes-Benz Sprinter - both of which launched in all-new generation guises in 2018 - the question is whether the ageing, yet facelifted Master is worthy of consideration.
We spent a week with it - and covered plenty of kays in it - to find out.
First launched in 2008, the BMW X6 created history (and a new car category) with its coupe styling on an SUV framework.
It was a polarising effort but one that opened up the SUV market for those wanting the size and presence of an SUV without compromising on the sporty styling of a smaller car.
The 2024 X6 has had a facelift and that brings a more athletic and robust kerb-side appeal that might swing a few fence sitters onto the side of liking it.
The already pleasant interior has been polished with extra customisations available on trims and accents. The technology has seen the biggest upgrade and it now features a more streamlined mild-hybrid component to the engine. It all positions the X6 well and truly within the rank of luxury.
For the last week I’ve been driving the mid-spec xDrive40i M Sport variant to see how the facelifted model holds its own against rivals, the Audi Q8 55 TFSI Dynamic Black and Mercedes-Benz GLE450 4Matic Coupe.
If you’re after a budget-conscious offering in the large van segment, the Renault Master could be a really solid proposition. It falls short of the safety expectations set by its newer rival, though, and that’s something you might not be able to put a price on.
I was not expecting to like the BMW X6 xDrive 40i M Sport as much as I do. The styling is still polarising but the facelift will throw more people towards the liking rather than disliking side of the fence. The cabin and boot are super practical and the X6 nails all the premium elements you expect at this level. It’s driving and handling are what win me over, though.
My son loves this one and doesn’t want to hand it back. My husband also noted how nice he thought the X6 was… and that’s saying something for a born and raised 'country boy'!
The front-end styling of the Master has been modernised with a “robust” new look which sees it adopt a more upright nose with a bulkier grille, squared-off headlights (with LED daytime running lights as standard, along with halogen headlights).
There were no other changes made to the exterior, so if you see it side on or from the rear, you’d be hard pressed to tell if it's the new model.
This is the second facelift for this generation (X62) Master, which originated back in 2010. It is also offered in some markets as a Nissan, Opel, and Vauxhall. And this version certainly freshens up the appearance, though the practicality of the Master line-up remains unchanged.
That’s a good thing: you can still get the van as a short-wheelbase with low roof (L1H1), a mid-wheelbase with mid roof (L2H2), a long-wheelbase with mid roof (L3H2), or an extra-long-wheelbase with high roof (L4H3). There’s also the choice of a single cab-chassis Platform ute model, too.
Our test model is the L2H2, meaning dimensions of 5575mm long on a lengthy 3682mm wheelbase (giving it a 13.6-metre turning circle), while the width is 2070mm and the height is 2499mm. Too tall for car parks (and drive-thru windows, in this age of social distancing).
The good news about the height, though, is that it allows you excellent interior dimensions. The cargo hold of this version is 3083mm long, 1765mm wide (and 1380mm between the wheel-arches, enough for Aussie pallets to slide in easily), and the height is 1894mm inside. I’m six-foot tall (1820mm) and that meant I could safely step in and out of the cargo zone without fear of hitting my head. The load space is 10.8 cubic metres in this spec.
As you’ll see in the interior section, the cabin has been given a bit of attention too - you can see it in the images below.
SUV coupe styling with its raised platform and pinched bum just doesn’t do it for me usually but I like it on the new X6 model. The facelift helps the X6 appear more athletic and just plain meaner than the previous version.
The front end sees the most change with new adaptive LED headlights and a bigger 'kidney' grille. The kidneys are illuminated, which adds to its night-time presence and the extended blacked-out intake vents at the front and around the car make it look sharp as hell.
The weird prong on the side mirrors has been dropped in favour of a more seamless design (hurrah) and the 22-inch alloy wheels give total va-va-vroom sport-vibes.
On the interior, the dashboard has been revamped with a more pronounced shape and a curved display panel that houses the 12.3-inch digital instrument cluster and 14.8-inch multimedia system.
The air-vents now blend more into the dash but the little knobs for them might not be everyone’s cup of tea.
The ambient lighting is customisable and the quilted seats look beautiful but purists will wince on learning it’s synthetic leather, especially at this price point, but it feels and looks very nice.
Like all vans in this segment there are some cabin smarts that will make your life a lot easier if you spend a lot of time in the cockpit.
There are storage options aplenty, including overhead folder holders, a trio of dash-top storage caddies, dash-top cup holders, huge door pockets with bottle holders, some smaller storage cubbies near the shifter, and a glovebox that is, in the French tradition, good to hold a pair of gloves and not much else. This model had the dual passenger bench seat, with a hidden storage section underneath, and you can fold the middle seat down to form a desk platform with cup holders if that’s what you need.
Along with the storage smarts, the updated Master has seen some major changes in terms of infotainment intelligence, too. The new 7.0-inch MediaNav touchscreen system with Apple CarPlay and Android Auto is a welcome advancement for the brand, and during my time in the vehicle it proved simple to use and quick to react. The sound isn’t terrific, with just two speakers fitted, and I had to turn it up pretty loud to overcome the wind noise from this mid-roof model.
The driver’s seat is comfortable and offers decent adjustment, with height and lumbar adjustment. It’s easy to step up into the cab, too, despite there not being side grab handles. The driver also gets a new digital instrument display section on the redesigned dashboard, which includes a gear-shift indicator (but not a gear position indicator), and a digital speedometer and trip computer.
The steering wheel is new, too, and it’s much nicer than the old grainy plastic number in the pre-facelift version. Gone are the round vents across the dash and round plastic sections of the old model - now there are squared-off, more modern looking finishes that clearly aim to mimic the exterior’s now boxy-edged body.
In the cargo zone there are multiple tie-down hooks (eight on the floor, four on the side wall pillars), making for plenty of options to secure a load - though as can often be found with these eye-hook points, they can be a little too far inboard to make good use of, and in the Master’s case, there are no tie-down points rear of the wheel-arches. There is a 12-volt outlet in the back pillar, however.
You know you’re in a large SUV when you slide into the X6 because the cabin has a lot of space in both rows.
But also because of the higher centre console design, you feel tucked into the car despite the higher seating position. It makes it feel far sportier than your typical SUV.
Even back rowers enjoy decent legroom and headroom, despite the panoramic sunroof and sloping roof design. Six-footers should be relatively comfortable in both rows but it's best to reserve the middle seat as a sometimes position for adults. The raised floor won’t allow true comfort for a longer trip.
Let’s chat luxury because there’s plenty to be had with the electric front seats and their cloud-like comfort.
The electrically-adjustable side bolsters and adjustable lumbar support makes it feel like you’re being cuddled by the seat and also hold you in place in a turn. The extendable under-thigh supports minimise leg fatigue on a longer trip.
However, the back seat is almost as comfortable as the fronts in terms of cushioning. You also sit in, rather than on top of the seats which is a nice change for an SUV.
Individual storage is great in both rows and up front you get a dual-opening middle console, glove box and a handy utility area that houses the cupholders and two phone pockets.
There is also a storage nook on the driver’s side that will comfortably hold a wallet.
In the rear you enjoy two map pockets on the front seat backs and retractable cupholders in the fold-down armrest.
The armrest houses a shallow device holder and sits at a good height. Both rows enjoy deep storage bins in each door and a large drink bottle holder.
Happily, the holder is tilted towards the user, rather than away which is what you usually see.
The boot is a great size at 580L with all seats in use. There’s a little lip that has practical metal scuff plates but otherwise the loading space is level.
The hands-free powered tailgate is welcome and the handy 40/20/40 split on the back row opens up your storage options.
You get a temporary spare tyre underneath the floor and it’s cool how the floor has a gas strut, which makes the area much easier to access.
The concertina-style cargo cover is a bit dicky to use but I like how solid it is. It could easily double as a shelf by itself.
Charging options are abundant with a total of two 12-volt ports, a USB-A port, three USB-C ports and a wireless charging pad to choose from throughout the car. But it is annoying to use the pad when the front cupholders are in use.
I like having hardened kickplates on the backs of the front seats because my seven-year old loves putting his feet on everything.
The higher ground clearance makes this an easy car to get in and out of but it also makes for a great view for my son. He finds the doors a little heavy to close but the massive door grab handles help!
Amenities in the rear row make it a pleasant space to be in for kids and adults alike. You have reading lights, map pockets, two storage shelves and directional air vents.
There is manual climate control in this row, too, but it feels at odds with the rest of the high tech in the car.
On that note, the updated technology looks gorgeous.
The head-up display is clear and the digital instrument panel offers plenty of customisation. It's a super handy feature to access your recent call log via the steering wheel controls and see it pop up on the instrument cluster.
The touchscreen multimedia system is responsive but you can also use the rotary dial to get around it. There is a stack of information in it, though, which will take a bit to get your head around. Can’t fault its graphics, it looks hot, but some users may feel flustered at first.
The system has built-in satellite navigation that features an augmented reality feature, which overlays dynamic instructions on the video feed. What makes it practical is how it can be viewed on your instrument cluster, which means more on-road focus for the driver.
There is wired Android Auto and wireless Apple CarPlay, with the latter being simple to connect to. You don’t have the important climate control buttons/dials up front and I find it annoying to access the multimedia screen to change climate and fan speed settings.
What you lack in controls there is more than made up for in the centre console. There are a lot of buttons, from the push-button starter, rotary control wheel and everything in between.
Even after a week, my mind still has a mini freeze looking at them while on the go.
The 2020 update for the Renault Master saw prices adjusted to compensate for additional standard equipment now offered range wide.
You can read the full pricing and specs breakdown story here, but the standard goodies for the Master include: a new 7.0-inch touchscreen media system with USB input, Bluetooth, Apple CarPlay, Android Auto, sat nav and reversing camera display, a two-speaker sound system, rear parking sensors, 16-inch steel wheels with a full size spare fitted under the rear body, body-protective cladding, twin-view side mirrors with electric adjustment, electric windows, cruise control, air conditioning, remote central locking, halogen headlights, LED daytime running lights, and rear fog lights.
The list price for the L2H2 mid-wheelbase manual model used in this review is $47,490 plus on-road costs (RRP or MSRP), but Renault is advertising this exact spec for $47,990 drive-away, which is pretty compelling - you don’t even need to be an ABN holder for that discount.
The Master MWB van comes as standard with barn doors at the rear (270-degree opening), and a sliding side door on kerb side (left), while SWB models get 180-degree barn doors. It also features a steel bulkhead as standard, as well as a three-seat layout up front. There’s a handy lift-up base on the bench part of the seat, which allows you about 100 litres of hidden storage if you need it.
There are numerous options for buyers to customise their van to suit what they need. There are several packs to choose from, such as: the Trade Pack - wooden floor, full height timber wall lining, rear step, LED ceiling lights ($1600); the Business Pack - front fog lights, hands-free key card and push-button start, chrome exterior and interior trim finishes ($1000); and the Convenience Pack - auto high/low beam lights, lane departure warning, blind spot monitoring and front parking sensors ($1000).
You can option individual elements such as a driver’s side sliding door ($800), a driver’s suspension seat ($800 - removes the side airbag for the driver), a single passenger seat ($200 - N/A with driver suspension seat, adds passenger-side airbag protection), and if you choose RWD model there’s an available differential lock ($1000). Last but not least, you can have glazed dual sliding doors for $800, but only if you also option the Trade Pack.
Colour options include no-cost solid paint finishes in white, grey, dark blue, light blue, yellow, orange and red (the interesting colours will need to be pre-ordered). There are also three metallic paint options in grey, black or a silver/blue look, and the cost there is $1000.
There are three variants for the X6 before you jump up to the performance M grade. Our test vehicle is the mid-spec xDrive40i M Sport model and will cost you $144,900 before on road costs.
That places it in the middle of its rivals and you get a well-specified model for the price tag but our test vehicle has also been fitted with a few extras, like the 'M Sport Package Pro' which adds a darkened grille and accents throughout the car, an M Sport exhaust system, red M Sport brake calipers and the M Sport signature colour stitching in the seat belts. All of that adds $2308.
Our test model also has the 'Enhancement Package' which tacks on $4616 but you get some great items like the crystal glass accents on the rotary dial and push-start button and a premium Harman Kardon surround sound system.
It also adds big 22-inch alloy wheels, a tyre pressure monitoring system and a temporary spare tyre which replaces the standard run-flat tyres on the base model.
Oh, and the 'M Brooklyn Grey Metallic' paintwork adds $1539. Just sayin’ it will cost you a pretty penny but it’s not outrageous for a luxury SUV.
Other standard equipment includes synthetic leather trims, electric front seats with heat function, electrically adjustable steering wheel, sports paddle shifters, M Sport styled scuff plates and badging, exterior puddle lamps and a full suite of LED lights including adaptive headlights.
You also enjoy a panoramic sunroof, adjustable lumbar support on both front seats, as well as extendable under-thigh support.
The drivers seat features two memory positions and comfort entry/exit functions (the seat and steering wheel slide back for you to get in and out of car).
For practicality, there is a hands-free powered tailgate, pre-entry climate control with programable entry time and a boot floor that features a gas strut for easy access.
We’ll touch on the tech later but the highlight is a new curved display panel that houses the 12.3-inch digital instrument screen and 14.8-inch touchscreen multimedia system.
The power outputs and torque figures depend on the transmission you choose.
Despite the fact that both manual and automatic versions of the Master run a 2.3-litre four-cylinder diesel engine, there’s a difference between the engines: the version with the six-speed manual transmission is a twin-turbo unit, while the six-speed automated manual transmission makes use of a single-turbo diesel.
There’s not much in it when it comes to the difference in outputs, however.
The manual version has a slight horsepower advantage, with 120kW of power (at 3500rpm) and 360Nm of torque (at 1500rpm).
The automated manual has a maximum power of 110kW (at 3500rpm) and 350Nm of torque (at 1500rpm).
Both transmissions are geared the same across all six ratios, though from experience, the automated manual is best left at the showroom. While rivals offer conventional torque converter automatic gearboxes to appeal to a broader customer base globally, the French brand persists with its pernickety somewhat-auto option instead.
The majority of models in the Master range are front-wheel drive (FWD), but there are a couple of long-wheelbase rear-wheel drive (RWD) models available. None are all-wheel drive (AWD) or four-wheel drive (4WD).
You might be interested to note the weight specs for the Master range. There are too many variables to bore you with here, but the details on the L2H2 mid-wheelbase manual I tested, according to Renault Australia, are as follows: kerb weight - 1887kg; gross vehicle mass/GVM - 3510kg; payload - 1623kg; towing capacity - 750kg un-braked, 2500kg braked. The gross combination mass (GCM) is 6000kg.
The xDrive40i M Sport has a 3.0-litre, inline six-cylinder turbo-petrol engine with maximum outputs of 280kW and 540Nm. That’s 30kW and 90Nm up from the previous model.
It has a smooth eight-speed auto transmission and is all-wheel-drive.
The facelift sees the addition of a new mild-hybrid system which makes for almost imperceptible stop/start functionality when idling and a smidge better on-road fuel economy.
With a 0-100kmh sprint time of 5.4-seconds, it’s obvious that it has plenty of power to have fun with.
There is no official combined fuel consumption claim figure stated by Renault, as the vehicle falls into the heavy commercial vehicle space.
But I can tell you it’s pretty impressive for fuel economy. I saw an average of just 8.5 litres per 100 kilometres over more than 1000km of testing - more than half of which was with the van loaded up with hundreds of kilograms of load.
With a 100-litre diesel tank, you could theoretically get about 1150km to a fill, and that’s with a mix of loaded and unloaded driving.
One thing, though: most vehicles have a graphic on their dashboard to show which side the filler neck is - you know, you see a fuel bowser and the filler is on the right, that means your vehicle’s filler is on the right. Not in the Master. It has a graphic with the filler on the right, but the actual fuel cap is on the left. And like most vans, you have to open the passenger door to fuel up.
Worried about AdBlue? No need - the engine used in the Master range is a Euro 5 unit, so there is a diesel particulate filter, but no urea after treatment setup to mention.
Expectations for a thirsty engine were high, considering the hefty power available, but this version of the X6 has proved to be quite economical.
The xDrive40i M Sport variant has an official combined cycle fuel economy figure of 9.3L/100km but my real-world usage averaged 8.8L/100km.
That’s after mostly open-road driving with only a little ‘city’ thrown in but I didn't hesitate to use the power, so I'm happy with the result.
The X6 has a big 83-litre fuel tank and based on my usage, you’d see a driving range of around 943km, which is great.
BMW only recommends a minimum 95 RON petrol to be used.
I did a mix of driving in the Master over the week I had it, including more than 600km of unladen driving.
Why so many kays? I used it to move house, which meant I completed two “full” trips between Sydney’s inner-west and Cowra in the Central West of NSW, and two “empty” trips back to Sydney, as well.
I’ll get to how it drove with a load on board in the section below, but the unladen experience was pretty positive.
The engine and transmission are well teamed, and there’s a good amount of usable torque and very little lag to speak of.
As with this entire generation of engines - a derivative engine in a different state of tune is used in the Nissan Navara - the refinement is mostly good until you reach higher in the rev range, where it can get a bit noisy and clattery. But the best work is done down low in the rev zone anyway.
The manual shift action isn’t what I’d call “slinky”, more “clicky”. But it’s easy to row between gears as the action is light and the clutch isn’t too heavy, either. The gearing is generous, meaning you can saunter in sixth gear around 70km/h without the engine labouring too hard, and it’ll accelerate from there to freeway pace - provided you’re not going uphill.
There is a bit of ratio management required if you encounter a steep incline, but generally it’s a decently strong powertrain for its intended use - more on that below.
I’m always astounded about the steering and ride characteristics of vans of this size. Yes, it’s large, and yes, it can get blown around a little by crosswinds, and yes, you need to factor in the longish-wheelbase and larger turning circle that results from that… but it drives a lot smaller than it is.
The steering is direct and accurate, easy to judge at high or low speeds - which is great news when you’re parking (and there’s a good quality reversing camera and rear parking sensors, but you’ve just gotta remember the roof height, too).
The ride is adequate without a load on board, too. The independent McPherson strut front suspension copes well with changes in surface and bump control, though it can be a little bouncy at times. The rear suspension is a leaf-spring torsion beam setup, and it can be a little clumsy over road joins when unladen.
It also brakes well, with solid and trustworthy response from the four-wheel disc brakes at all speeds.
The X6 is a thoroughbred on the road. It’s wide stance and massive wheels provide a well-balanced and grippy on-road ride experience.
Seriously, the tyres feel glued to the road even in the wet. Confidence is high with this one.
There is plenty of power to enjoy and you don’t feel like you’re digging deep for it, either, when you have to get up to speed or overtake.
It has the handling and power of a much smaller and sportier car but at no point does it feel wild or reckless to drive. It’s got a certain elegance and maturity to its handling.
Despite those massive wheels, the ride comfort is fantastic with the adaptive suspension. You still feel the road but you’re not knocked about by it. It’s very much a driver’s car in that sense but passengers still feel well-cushioned.
The cabin is insulated and you get basically no road noise or wind noise but occasionally you get some feedback from the tyres depending on the road surface. Longer journeys are comfortable and quiet.
The steering is light enough that you don’t feel like you’re hauling a massive SUV around but is still responsive. Meaning you can tackle a winding road or urban traffic easily.
When it comes time to park it, you’ll love having the 360-degree view camera system. It’s the best and clearest system I’ve sampled.
Add the front and rear parking sensors and no car space is an issue. But if you’re unsure, you can use the Park Assist feature to help out.
While there has been a safety revolution in the van segment in recent years led by Mercedes and VW, Renault has been left behind to a degree.
The Renault Master has never been put through NCAP or ANCAP crash testing. So there’s no safety star rating to speak of.
And it falls short of its chief rivals, as it doesn’t have any sort of auto emergency braking (AEB) or forward collision warning system at all.
It has a reversing camera and rear parking sensors, plus dual front airbags and driver’s side airbag protection (not passenger though?), and there are no curtain airbags either. But it has electronic stability control (ESC), electronic brake force distribution, and hill start assist with Renault’s Grip X-tend system that is designed to allow better traction in slippery situations.
You can option some safety technology into the manual versions of the Master, by way of the Convenience Pack. For $1000 it adds auto high/low beam lights, lane departure warning (not active lane keeping assist), blind spot warning (not rear cross-traffic alert), and front parking sensors.
I understand the argument that buyers shouldn’t have to pay for anything they don’t need, especially when it comes to business vehicles. But I hope that behind closed doors Renault is working furiously to improve the safety equipment offering as a matter of priority.
The X6 has an extensive safety list and I like the SOS emergency call button and front cross-traffic alert. Both are great to have but the latter is particularly useful on a large SUV like this, especially in the city or driveways.
Other standard safety equipment includes blind-spot monitoring, autonomous emergency braking, LED daytime running lights, forward collision warning, side collision warning, rear cross-traffic alert, lane keeping aids, lane departure warning, intelligent seat belt reminders, front and rear parking sensors, 360-degree view reversing camera, traffic sign recognition, driver fatigue monitor, and adaptive cruise control with stop and go functionality. As well as an SOS emergency call button and stolen vehicle tracking.
The X6 hasn’t been tested by ANCAP, so it’s unrated but it is based on the X5, which achieved a five-star rating in 2018. However, it only features six airbags which is low for a family car.
There are ISOFIX child seat mounts on the outboard seats and three top tethers in this row. Two seats will fit best but I reckon you could squeeze a third in if you had to.
There’s plenty of room for front passengers when you install a 0-4 rearward facing child seat, too, which is good.
The Renault van range is covered by a warranty plan that isn’t as good as you’ll get from VW or Ford. That is, the Master (and Trafic and Kangoo below it) have a three-year/unlimited kilometre warranty cover, which is two years shorter than the best in the class.
Service intervals are business-friendly at 12 months/30,000km, with a capped-price service plan spanning the first three years/90,000km. The service price is $599 per visit, but keep in mind you will need to replace the coolant ($132) and brake fluid ($79) every 60,000km. There’s also an accessory belt replacement at 90,000km ($506).
If you service your van at Renault, you’ll also be eligible for up to four years of roadside assistance cover. From the showroom floor there is 12 months cover.
Concerned about issues, problems, recalls, questions, queries, complaints, or reliability issues? Check out our Renault Master problems page.
The ongoing costs are surprisingly reasonable for a large luxury SUV! Like its rivals the X6 enjoys a five-year/unlimited km warranty.
However, you can pre-purchase a servicing plan for up to five years or 80,000km, whichever occurs first, for a flat $2400. Or an average of $480 per service which is inexpensive for this class.
Service intervals are also good at every 12 months or 15,000km, whichever occurs first.