RAM 2500 vs Chery Tiggo 4 PRO

What's the difference?

If you're a grey nomad with a massive caravan searching for something to do the big lap in, or a big boater seeking an effortless weekend getaway machine, then this sort of ute makes sense. The HD series shows just how much more muscle is available, for those who genuinely need it.

But if towing or hauling to the max isn’t your priority, then the far-more dynamic – and class-leading – Ram 1500 series does everything else with much-greater aplomb.

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.

Is the Tiggo 4 Pro the best light SUV on the market? No, it falls short in some key areas, but there’s also a lot to like about it.

The driving dynamics needs more tuning to put it on par with its class rivals. I believe the Chinese brand that invests in a local ride and handling program in the same way Hyundai and Kia have done in the past decade will have a big advantage with customers. The Tiggo 4 feels too vague and unresolved at times, especially in the wet, and that could be rectified with some minor tweaks.

The safety systems also need some major work to make them smoother and less intrusive so you don’t go searching for the button to switch them off - which defeats the purpose of having them in the first place.

But if you can look past (or accept) the driving and active safety issues, there are some big plus points for Chery’s latest model. It looks great inside and out, offers up plenty of value and is as practical as a compact SUV can be.

Chery has come a long way in a short space of time and with some more improvements it’s easy to see it continuing its sales growth with models like the Tiggo 4 Pro.

You can spot the HD facelift by the bi-LED headlights and bulgier bonnet, while chrome’s been replaced by black trim inside and out, including in the restyled grille, alloy wheels and side steps, for a more-modern appearance.

Both models are identical bar the badging. However, while they share a tri-link solid front axle system, the 2500 HD features coil-spring rear suspension, while the super heavy-duty 3500 HD relies on leaf springs. That’s for it to achieve maximum pulling and hauling capability.

Inside, the already-contemporary dashboard, with its 12-inch Tesla-esque portrait touchscreen, remains much the same as before, except for a few detail updates to accommodate the big new centre console, twin wireless charger housings, extra USB ports and restyled electronic instrument cluster.

Otherwise, it’s as vast as ever.

This is the area where Chery has made immense progress in such a short period of time, which underlines the rapid rate of change the Chinese car industry has been able to manage.

Whereas the J11 I drove all those years ago was a mess, seemingly designed by a team of people not allowed to talk to each other, the Tiggo 4 Pro looks smart and stylish on the outside and in the cabin.

While there are some elements of rival models to the look, there’s also a clear family design to all the Chery Tiggo models that helps create a cohesive look across the range.

It took the South Korean brands nearly two decades to achieve this level of design evolution, so it’s impressive (and worrying for rivals) that the Chinese brands have managed to do it so much quicker.

Inside, the cabin design is not only a major step forward and looks very nice for an SUV at this price point in terms of the presentation and technology.

The dual 10.2-inch screens look more premium than the car's price suggests, as does the lower digital screen for the climate control settings as well as the soft-touch finishes and gloss black trim.

As with all Walkinshaw Automotive Group utes (that includes the Silverado), the Ram HD’s fit and finish seem exemplary, with an insider suggesting the quality may exceed the North American factory original.

This is no small feat. Ateco Automotive, the instigator and original importer of over 35,000 (and counting) remanufactured left-hand to right-hand-drive DS, DT and DJ full-sized utes in Australia since the first 2500 HD rolled off the Melbourne production line in 2015, says “between 400 and 500” unique engineering pieces are necessary.

Compared to the pre-facelift versions, the DJ Series II sees a switching out of the old front bench seat, which meant the earlier versions were six seaters, to shapelier individual items. Apparently, comfort and convenience are what buyers prefer, since a large centre console with armrest is now included. It’s certainly seems plush and luxurious inside.

Along with greater storage, the Ram’s electronic instrumentation is new and the multimedia system has been updated, with extra USB ports as well as twin phone chargers.

The driving position might be compromised for some by a lack of reach adjustability for the steering column (unlike in the DT 1500), and the foot-operated park brake seems like an anachronistic nowadays, but otherwise everything is easy to reach and operate – despite being scattered all about – after you’ve learned what all the buttons and switches do.

Meanwhile, the now-fixed seats can accommodate a trio of burly occupants no problems due to the sheer width of the cabin.

Included are air vents, extra USB ports, a sliding back window and storage underneath the seat cushions and within a special floor compartment.

Owners can also create a raised floor section, by tilting both cushions up and folding down two corresponding bases for a flat and even load area, with additional hidden storage within the now-covered footwells.

Overall, the Ram’s cabin balances convenience and utility quite well.

Further back, the tub length is 1938mm, width is 1687mm and 1295mm between the wheel arches and height is 511mm. This compares to the Silverado 2500’s superior corresponding figures of 2089mm/1814mm/1317mm/533mm, respectively.

A swing-away step is provided to help tub access, as well as a spray-in bedliner, strut-assisted tailgate-close and 12-pin towbar fitted as standard.

Maximum towing capacities vary from 3.5 tonnes to an unmatched eight tonnes with the correct accessories. The 2500’s payload is 785kg while the 3500 more than doubles that. And standard exhaust brakes help with braking on long descents when fully laden.

Which brings us to the heart of the matter. Muscle.

Starting with the question of space, the Tiggo 4 Pro actually offers up good room, for what is ultimately a compact SUV. No, it’s not ideal for a family of five, but for anyone looking for an urban-friendly runabout for singles or couples, it plays that role nicely.

The fronts seats are quite nice, comfortable and offer good support. There’s adequate space in the back to take children, or even adults, with some compromise to the front seat position, but that’s in line with expectations for any model this size externally.

The boot holds a claimed 380 litres, which is quite generous when you compare it to the likes of the CX-3 (264L) and Venue (355L), but can’t match the likes of the Yaris Cross (397L) and Nissan Juke (422L).

The technology in the car is impressive for an SUV this size, especially given the price. The dual 10.2-inch displays look slick, as does the lower screen for climate control, which gives a hint of Audi or Range Rover vibe to the cabin.

The multimedia system is straightforward to use, thanks in large part to the wireless Android Auto and Apple CarPlay, but I did find the ‘Hello Chery’ voice command system hit and miss - although, to be fair to Chery, I find all these voice command systems hit and miss.

One minor amusement is the ‘welcome theme’ that plays when you get in the car. Many brands do this trick, a short musical jingle when you open the door to welcome you inside. The team at Chery went a little overboard, though, and wrote a whopping 15-second theme (yes, I timed it with a stopwatch), which feels like major overkill. Thankfully it can be turned off in the set-up menu.

Chery was not backwards in coming forward with the launch of the Tiggo 4 Pro, with Chief Operating Officer Lucas Harris claiming it is “Australia’s best value SUV.” It’s a huge call to make, but there’s no doubt the Tiggo 4 Pro offers a lot for a competitive price.

There are two model grades to choose from, the Urban, which is priced from $23,990, and the Ultimate, which is $26,990 - and crucially both those prices are drive-away.

That gives Chery a clear financial advantage on its rivals. That’s because the most affordable rival is the Hyundai Venue at $22,500 (plus on-road costs), while the cheapest Mazda CX-3 is $26,950 (plus on-roads) and Toyota’s entry-level model in the hybrid-only Yaris Cross is $30,900 (plus on-roads).

Both the Urban and Ultimate feature the same powertrain, so the difference is in their specification.

The entry-level grade comes equipped with 17-inch alloy wheels, dual-zone climate control, a synthetic leather-trimmed steering wheel, dual 10.2-inch screen display (one for the instrument panel and one for the multimedia), digital radio, Android Auto and Apple CarPlay (wired & wireless), ‘Hello Chery’ voice command and all LED exterior lights.

Stepping up to the Ultimate adds 18-inch alloys, heated front seats, a six-speaker sound system, 360-degree surround camera view, a power sunroof and power-folding exterior mirrors.

All told, the Tiggo 4 Pro is a very good value SUV - even if I wouldn’t go as far as calling it the ‘best value SUV in Australia.’

Under the now-bulgier bonnet may be the torquiest engine money can buy, at least in something that does not require a special driving license. Or pilot's licence.

Completely overhauled with a redesigned engine head, larger intake and exhaust valves, a new turbo, heavier-duty pistons, a higher-pressure fuel system and upgraded intake manifold amongst other changes, the Cummins-sourced 6.7-litre in-line six-cylinder turbo-diesel unit now delivers 313kW of power at 2800rpm and 1458Nm at 1800rpm.

Formerly making 276kW and 1152Nm, the new figures are 13 per cent and 26 per cent better than before (respectively), reducing the power gap with the Silverado’s 350kW/1322Nm 6.6L V8 turbo-diesel, while easily leap-frogging it for torque.

At 3710kg (kerb), the HD’s power-to-weight ratio improves significantly despite putting on about 100kg, from 76.5 kW/tonne to 84.4kW/tonne.

Meanwhile, a ZF-supplied eight-speed auto replaces the old six-speed unit. It’s now a second faster to 100 at under 7.3 seconds and the spread of extra gears should improve highway fuel consumption, albeit slightly.

Drive is sent to the rear wheels in two-wheel drive (2WD) mode in most cases. However, 4WD High (4H) is also available via a part-time dual-range transfer case and is selectable on-the-fly, though it is not recommended for operation above 80km/h, while 4WD Low (4L) is for rougher terrain at very low speeds.

As mentioned earlier, both Tiggo 4 variants are motivated by the same powertrain. Specifically, it’s a 1.5-litre, four-cylinder, turbo-petrol engine paired with a continuously variable transmission (CVT) driving the front wheels.

It makes 108kW/210Nm, which is quite competitive against its rivals, which adds another layer of appeal. The CVT does a decent job and the engine pulls strongly and smoothly in most situations. It’s one of the more impressive elements of the dynamic package.

Ram says the Australian Government doesn't mandate an official combined fuel consumption figure for full-sized utes like these, so there is no average economy number for us to share.

But the trip meter in two of our test vehicles said it consumed between 15 litres per 100km and 15.6L/100km of diesel fuel, and both had not been towing a trailer or load since being reset.

Despite the new ZF eight-speed auto’s revised final drive ratio (now 3.42:1 instead of 3.73:1) to help improve efficiency, clearly this is no Toyota Prius.

Based on those trip computer numbers, expect the 117-litre fuel tank to provide about 760km between refills. Handily, the 28.4L AdBlue reservoir comes with its own tank display on the dash.

The official fuel economy figure for the combined cycle is 7.3L/100km, which is well off class-leading for a compact SUV.

The Kia Stonic has claimed ratings between 5.4-6.7L/100km (depending on the model) and the Mazda CX-3 has a 6.3L/100km claim, but Hyundai’s Venue manages 7.0-7.2L/100km to make Chery’s figure stand out less.

We saw a 9.2L/100km on the trip computer on test, but that was almost exclusively urban driving. The claimed urban cycle figure is 8.9L/100km, so the real-world economy isn’t too far off Chery's claim.

However, it’s clear that the punchy engine performance comes at a cost of efficiency, so that should be factored into your consideration of the Tiggo 4.

It does have a fairly large 51-litre fuel tank, which means it has a theoretical driving range of nearly 700km.

The Ram HD’s column shifter and foot-operated park brake say it all. This is a big, floaty and, at times, old-fashioned American truck, and that is certainly how it feels from behind the wheel.

2500 HD first.

From the initial burble of the forced-induction in-line six diesel, you can feel the torque simmering restlessly within. Slot the awkward selector into Drive, and – depending on how much heft you’re hauling – the Ram will lurch off the line like a startled bull, and before you know it, you’re bounding along.

If lightly laden, you’ll even momentarily spin the rear wheels in the lower ratios – second (the start-off gear; first’s for lugging only), third and maybe even fourth if the surface is slippery enough, though the traction controls will quell anything more than a bit of a bum wiggle.

From there on in, on a straight piece of highway anyway, the 3.7-tonne ute just strides along effortlessly, picking up the pace with ridiculous ease as required. You’re soon aware that the cruise control is vital if you’re going to keep your licence.

If you’re wondering how different the HD feels compared to the related regular Ram 1500, the first corner will serve up some answers soon enough.

The steering is light and reassuringly measured in response, but also numb and less precise than expected, if not quite vague, meaning you need to feed in inputs carefully. Especially at speed. Rushing it in, or blundering through a tighter turn carelessly, will have the laws of physics reminding you of this truck’s length and girth, and not to mention maybe the long arm of the law on your tail as well before long. Anyway, other road users will soon let you know as well. Take it easy.

Over the varied and at-times tight rural roads of Victoria’s Gippsland region, the endless pitter-patter of the unladen suspension, combined with the constant pitching from the body and trigger-happy brakes, resulted in motion queasiness, if not sickness. We’ve been assured that with a load as intended, everything including our internal sense of balance should settle down. Which makes sense. A boat or caravan out back should provide the anchoring effect required.

Back on straighter and smoother ground, where the 2500 smothers and smooshes most things before it, you’ll be glad for the commanding vision aided by the massive mirrors and surround-view cameras, helping to boost driver confidence, particularly when weaving through traffic or in parking scenarios.

But the compromises demanded for the ability to haul up to eight tonnes means this is a very niche proposition.

Which is why Ram insisted on us testing the sole 3500 HD with a 3.5-tonne caravan hitched out back, on the ex-Holden speed loop at Lang Lang.

This was a test of acceleration and control, and – again – we managed to spin the rear wheels in the lower gears.

Likewise, all that torque was delivered without struggle or strain, and almost immediately the 3500 was sitting steadily at 110km/h. The planted chassis and various electronics seamlessly kept everything in line.

But the track surface was too calm to assess the ride comfort from the leaf-sprung suspension, and we weren’t allowed to venture on to public roads.

Returning back to base, we even forgot all about the caravan quietly shadowing our every move out back, which is a sign of the 3500’s towering towing confidence.

Which is exactly what it says on the tin.

The Tiggo 4 Pro Ultimate made a strong first impression… until the moment I started driving it. As impressive as the brand’s design evolution has been, there is still work to be done on the dynamic side. 

While the engine performance is good, the ride needs some fine-tuning as it’s quite soft, which is good for soaking up bumps but also means less chassis control.

The bigger issues are the steering and the brakes, both of which are below the level of Chery’s rivals in this segment.

The steering is too light, which normally wouldn’t be a deal-breaker as it makes parking and navigating traffic easy, but combined with it being unevenly weighted it becomes problematic.

It leads to a disconnected feeling between the driver and the road, and while I understand that a compact SUV doesn’t have to have sports car-like ‘steering feel’, it feels disconnected and that leads to it feeling vague to drive at times.

It doesn’t help that the Giti tyres fitted to our test car don’t provide very good grip, especially in the wet. During a summer rain shower the front end of the Tiggo 4 felt like it was going to understeer at times, with very little grip when turning, even at low speeds.

This problem is compounded by a long brake pedal, with very little initial bite when you press it. Instead, you need to bury your foot in order to get the Chery to slow with any sense of urgency and that led to some uneasy moments during our test drive.

Then there’s the adaptive cruise control, which I’ll dive into later in ‘Safety’, but has a major impact on the driving experience. Put simply, it has very poorly calibrated lane keeping assistance when the cruise control is activated, which seemingly cannot be turned off, despite turning off lane keeping assistance separately.

This leads to the car drifting in the lane until it finds the lane marking and then rather aggressively tugging the steering wheel to push you into the centre - and then begin the process again. This leads to near-constant tugging of the wheel in your hand which is as unnerving as it is annoying.

The Tiggo 4 Pro hasn’t been crash tested by ANCAP or Euro NCAP yet, so there is no third-party safety rating. However, it does come with a comprehensive list of active driver assist systems (ADAS), notably across both the Urban and Ultimate variants.

The list of fitted equipment includes autonomous emergency braking (AEB), emergency lane keeping, lane departure warning, lane departure prevention, adaptive cruise control, integrated cruise assist, lane change assist, rear collision warning, rear cross-traffic alert, door opening warning and a driver monitoring system.

That’s a lengthy array of features, which should score the Tiggo 4 well, however, as we mentioned above, it’s hard to give a good review when some of these systems are so poorly calibrated for real-world conditions that we turned them off (or attempted to).

While some, such as the driver attention system and door opening warning do their job well, others are too intrusive or aggressive when activated and spoil the driving experience.

The key villain is the lane keeping when the adaptive cruise control is activated, with the previously mentioned tugging at the wheel.

This repeated wandering in the lane followed by a firm tug at the wheel is simply not good enough and needs to be recalibrated by Chery as soon as possible.

What makes it so maddening is that other systems seem well-calibrated. For example, the driver attention warning is very good for a modern car, not overly sensitive and emitting a subtle chime when it notices your eyes wandering off the road. So Chery needs to take the same care and precision with its other systems.

So, here's where the news may not be so good for potential HD buyers, because the Ram’s warranty is well below its main competitor.

Now it is the sole US full-sized ute with a three-year, 100,000km warranty, instead of the five-year/unlimited-kilometre coverage offered by the others.

And don’t forget, this is the era where (albeit smaller) utes from Kia have seven years while Mitsubishi, Nissan and MG are up to 10 years (conditionally).

Service intervals are at just six months or 12,000km and there are no capped-price servicing options either.

As a result of trailing the competition so badly in these key areas, the Ram HD’s overall rating has been dragged down significantly.

Along with the 75 Ram dealers throughout every state and territory in Australia, there are an additional three garages that will service the vehicles.

As a still new-to-Australia brand, Chery has made the smart move and is offering a seven-year/unlimited kilometre warranty plus capped-price servicing and roadside assistance for the same period on all models. This gives buyers taking a chance on an unfamiliar brand some peace-of-mind should anything go wrong.

Service intervals are every 12 months or 15,000km (whichever comes first) and servicing is only $280 for the first five workshop visits, rising to $375.64 for the sixth service and $295.54 for the final one covered by the initial plan.

That means a total of just over $2071 to maintain your Tiggo 4 Pro for the first seven years of ownership.

There are still long-term questions about reliability and residual values Chery needs to answer, but only time can tell what those answers will be. Given that, the seven years of ownership coverage is a strong offer.