What's the difference?
Polestar finally has more than one offering in its Australian model range. Following the Polestar 2 sedan that arrived in late 2021, and the recently launched Polestar 3 large SUV, the Geely-owned marque has just launched the model that is expected to be its top seller.
The Polestar 4 is a medium coupe-style SUV with liftback vibes, and it is set to line up against some of the most popular EVs on the market, including the Tesla Model Y.
Although, as Polestar execs claim, and the price suggests, it’s a more premium offering than the Tesla.
It is loaded with new technology, including a digital rear-view camera that replaces a traditional rear windscreen, which will either appeal to, or alienate buyers. Probably the former given the appeal of new tech to EV buyers.
But can the Polestar 4 snatch attention away from Tesla and the other solid electric SUVs of a similar size? Read on to find out.
BYD. The three letters which keep auto executives from the world's top brands up at night.
The brand’s meteoric rise in Australia from a trickle of imports to a torrent of Chinese-built EVs, outselling even Tesla in the first month of 2024, is testament to this relative newcomer’s ability to surprise and impress its buyers and the industry as a whole.
The car we’re looking at for this review, the Seal, could be its biggest challenge yet. Not only does it have to compete head-to-head with the car which put EVs on the map for mainstream buyers - the Tesla Model 3 - but it also has to vie for a share of the increasingly shrinking sedan market.
So, what’s the deal with the Seal? Is it any good? And, why did BYD choose to name it after a marine mammal? Read on to find out.
Polestar may be a Tesla rival but the Polestar 4 looks and feels much more premium than the Model Y. The brand has taken its time to get the cabin just right and the sustainable materials don’t feel cheap in any way. In fact, this car feels special.
I may not be a fan of some of the tech - the digital rear-view mirror, for example - but many people will be drawn to the car because of these features.
On the road, the Polestar 4 is a cracking EV, with excellent driving range and a fun factor that can’t be denied. That aftersales offer is just the cherry on the cake.
This is Polestar’s best chance yet of being accepted by the masses.
Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.
Those big auto executives have good reason to be worried, because the Seal is yet another impressive offering from China’s most formidable EV player.
It’s not perfect. In some ways it’s trying too hard to be a luxury car, and I think the software in particular could use a little work, but the Seal just does so much right I think it will be hard to be disappointed with one, particularly given its keen entry price.
In fact, if we had to pick one from the range, it would probably be this mid-spec Premium. The range and power on offer are stellar, and all for less money than an entry-level Model 3 or Polestar 2.
Polestar pitches itself as a design-led brand and so far that checks out. The Polestar 2 is a striking sedan, the 3 is a bold, boxy, big SUV and now the 4 is the latest sexy addition to the range.
As mentioned, it is technically a medium SUV but it has a distinct fastback look. Polestar calls it a coupe-SUV. Whatever it is, it looks smashing in the metal.
The sleek silhouette pairs nicely with the split LED headlights and low-set front end. While there is an elevated ride height, it manages to sit low enough to the ground to look sporty.
The most interesting angle of the Polestar 4 is the rear. This car does not have a rear windscreen. The tailgate is made up of aluminium panels instead of glass, but the massive panoramic roof stretches back to the top of the tailgate.
The squared-off rear sits up high and houses gorgeous tail-lights that span the width of the car. Even though the rear is controversial given the lack of window, it’s probably the Polestar’s best angle. It’s unique and striking.
The Polestar 4’s interior design is best described as stylish minimalism. It is much more interesting than Tesla’s appliance-like cabin design, and it’s clear a lot of thought has gone into the interior. There are virtually no buttons which helps the look, but that can impact practicality.
The integrated air vents look stunning as does the flat-bottom steering wheel.
A mix of whites, and light and dark grey materials are broken up by pops of colour like gold seatbelts.
Recycled material is found throughout including the floor mats, dash toppers and seat upholstery, some of which is inspired by the fashion and sportswear industries. But being Polestar, it’s with a sustainable twist.
The Seal looks great. It’s about as modern a take on the traditional three-box sedan as you can get. It’s low-slung with curvy lines and a sporty overall feel.
The design touches, like the headlight and DRL surrounds, side skirts, and wheels are maximalist compared to the minimalist vibes of the Model 3 and the Polestar 2. But I don’t necessarily think that's a bad thing as it offers buyers a genuine alternative.
I also like the way the brand has executed the LED lights and particularly the tail-light fittings. There’s also an admirable restraint when it comes to badging compared to a lot of this car’s Chinese rivals. It doesn’t give off the vibe of a cut-price product at all.
Inside there are elements which are appealing, and some things which fall short. First up, I do think the Seal wears its influences throughout the industry on its sleeve a bit.
The digital dash cluster theme, for example, seems to (poorly) emulate the Mercedes-Benz software, the little plastic crystal shifter piece on the inside seems to have been overtly influenced by a similar (actual crystal) piece available in Volvos, while the centre screen and dual wireless phone chargers are pretty obviously BYD’s take on the similar bits available in the Model 3.
Maybe in this sense, it’s trying a little too hard to be a luxury car and a tech-heavy electric vehicle, with items which aren’t quite up to the same quality (particularly the software). But then, it all works well enough, and can you complain at the price?
One thing I think BYD gets right though is the level of comfort on offer in the cabin and the clever little styling bits which remind you of its namesake.
The door handle pieces and integrated speaker bits are shaped like a Seal flipper. As are the dash-mounted air vents, and if you look closely even the plastic garnish on the steering wheel looks a bit like a top-down cross section of the animal.
I like it because its subtle rather than in-your-face as some of the Atto 3's design elements are.
The quality is also up to muster, big time. There wasn’t a creak, groan, or rattle from this car’s interior in my entire time with it, including on some of Sydney's worst roads. And the seats, which are designed like absolute thrones, are clad in lovely soft leather. You sink into them. Even the two-tone Alcantara finish through the doors and centre console is thoughtfully placed.
Sliding into the driver’s seat, the first thing I notice is how high the centre console sits. This is clearly a Polestar thing because it’s similar to the 2. This adds to the sporty feel of the cabin, but I don’t know if it needs to be that high.
It does however liberate a massive amount of storage space under the console. You could fit a handbag, shoes or other items there, and Polestar offers accessories like bicycle-esque bottle holders.
There’s more storage in the smallish central bin which also houses two USB-C ports, a half-hidden phone charging pad, and door bins that will fit a larger bottle, but only lying down.
The seats are comfortable and the cloth-like sustainable material in the Singe Motor grade looks great, but it can grip on to clothes a little. The perforated Zinc-coloured ‘animal welfare’ Nappa leather in the Dual Motor is stunning and probably what I would opt for. Which is rare given I am no leather fan. But whatever the material, there’s a decent amount of support on offer.
If you opt for the Nappa upgrade ($7000) you get Harman Kardon speakers embedded in the front headrests. It’s an interesting addition but it sounds quite cool when you realise where the sound is coming from.
Aside from the ‘play’ dial on the console, there are very few visible buttons. Meaning every function is housed in the central 15.4-inch landscape digital display.
I recently spent some time in another new Geely Group product - the Volvo EX30 - which has a similar set-up.
Thankfully, the menu is easy to navigate and the main screen is split between nav (running Google Maps of course) and up to four other functions, including apps like Spotify, a quick link to often-used controls and whatever else you want to customise.
Aside from the visually appealing graphics and colours, the display is crisp and easy to get your head around. The air con is easy to access and you use the screen to change the direction of the vents, which oscillate on the passenger side.
The ambient lighting which is solar system themed is pretty cool, too. You pick the colour by planet. And the ‘Hey Google’ command appears to work well.
However, functions like opening the glove box should still be a physical button. There is no reason it needs to be housed in the screen. Also, adjusting the exterior mirrors and steering wheel required a lesson from the Polestar team. You can do it via the screen, or by using the smart controls on the steering wheel that change depending on what function you need.
Again, this is very clever tech, but is it that necessary? Just because Tesla does something, doesn’t mean every other EV brand on the planet needs to follow suit.
Then we get to the digital interior rearview mirror. While the lack of a rear windscreen does not impact the look of the car negatively, it’s another element that feels like tech for tech’s sake. Is there really enough of a benefit to interior space to justify this radical change to the car?
The display is clear but when you look at it then the exterior mirrors, the object in the display seems closer than the mirrors. There’s also no washer for the camera, with Polestar suggesting the angle means it doesn’t need one. The question remains, what happens if it malfunctions?
I realise you can’t see out the back of plenty of vehicles, like trucks and, often, delivery vans. It’s also something you have to navigate when you pack your car full of gear for holiday and can’t see past all the luggage. And I appreciate many more people will be drawn in by the tech of it all. But for me it remains the answer to a question no one asked.
Moving to the rear, the slightly bucketed seats are plush and supportive and there is acres of legroom thanks to the Polestar 4’s 4.8-metre wheelbase. It is a spacious cabin no doubt, but the placement of the battery pack under the floor means your knees sit up higher than they would in an ICE car. It’s a similar phenomenon in Tesla models. There’s also no toe room under the front seats.
You can, however, recline the rear seats slightly, making for a more relaxed vibe back there. There are amenities like rear digital climate controls, more USB-C ports, chest and knee-level air vents, and a fold-down arm-rest with cupholders, but big bottles won’t fit in the doors.
The boot appears shallow but there is under-floor storage where you can house the charging cable as well as flatter items. All up you get up to 526 litres of cargo space (that includes 31L under-floor), increasing to 1536L with the 60/40 split rear seats folded, while a front cargo space swallows 15L.
Polestar only offers a tyre repair kit for the 4, so no temporary spare.
The Seal has a huge cabin, and in a lot of ways it feels like the large sedans of old. You can sit nice and low in the cabin, and there’s heaps of knee and headroom thanks to its width.
Soft-clad materials for resting your knees and elbows on go a long way towards keeping this car comfortable on longer journeys, and the presence of a digital dash and a holographic head-up display is nice to have compared to the bare-bones dash of the Tesla Model 3.
The wacky rotating central touchscreen feature makes an appearance from other BYDs, but again, it’s a bit silly and I’m not sure how much use you’ll get out of it. Even Apple CarPlay only works in landscape mode, so I didn’t find it useful.
Practicality features are abundant, with a large bottle holder in the doors, and two more in the centre console. One even has a floating floor, so you can push it down to accommodate large bottles if need be.
Dual wireless chargers are always a nice touch, and the bridge-style console has a large pass-through storage area underneath, which also hides the USB-C, USB-A, and 12V outlets. The armrest console box is nice and deep, too.
The back seat is enormous. Possibly one of the largest spaces in this segment. It comes at a cost to boot capacity, but your rear passengers won’t want for space no matter how tall they are.
At 182cm tall I had leagues of airspace behind my own driving position, and the wide cabin, accommodating seats, and flat floor mean the centre position is even useful for a full-sized adult.
Storage comes in the form of three pockets on the back of each front seat, a large bottle holder in the doors, two cupholders in the drop-down armrests, a small tray on the back of the centre console, and a small flip-out cover which reveals a USB-C and USB-A charging port for rear passengers. The rear seat even gets dual adjustable air vents, but no third climate zone.
The massive fixed glass roof looks the business and keeps the cabin airy, just like in the Model 3 and Polestar 2, but I find these big glass fittings tend to cook interiors in the Australian sun.
BYD tells us the tint is so heavy it has a ‘solar transmittance’ of just 16 per cent, but 16 per cent is still a lot in Australian summer. Thankfully, unlike its two rivals, BYD ships the Seal with a fold-out cover screen as standard.
Remember how I said the massive rear seat comes at a cost to boot space? At 400 litres the Seal’s boot is a bit compact, made worse by the fact it’s a sedan and not a liftback, so the access area is a bit narrow.
It could only fit the largest CarsGuide luggage case alongside the smallest one, but not all three including the medium case. This could be a blow to family buyers who need to fit a pram alongside other things.
Under the floor there’s an extra space great for the storage of your V2L adapter and AC charging cable, but there’s also only a tyre repair kit and no spare.
Polestar announced prices at the start of the year but the company lowered pricing by between $3000 and $4700 per grade ahead of the vehicle's arrival on Australian shores. That was enough of a drop to ensure it slides in under the Luxury Car Tax threshold.
Two grades are on offer initially, including the Long Range Single Motor real-wheel drive at $78,500, before on-road costs, and the Long Range Dual Motor all-wheel drive from $88,350.
Tesla’s Model Y starts at around $56,000 and tops out at about $83,000 for the Performance, so pricing for the Polestar 4 is aligned with something more premium.
Other similarly positioned EVs include the Hyundai Ioniq 5 ($69,800-$91,300), Kia EV6 ($72,590-$99,590), Skoda Enyaq ($69,990-$83,990) and the Subaru Solterra ($69,990-$76,990).
In a smart move, both grades come with an identical standard features list. The key difference is the powertrain.
The healthy standard equipment list includes the Android Automotive operating system, 'Google Built-in', wireless Apple CarPlay, eight-speaker audio, a 15.4-inch multimedia display, solar system-inspired ambient lighting, eight-way power driver’s seat and six-way powered passenger seat, 20-inch aero wheels and the camera-based interior mirror that replaces the rear windscreen - more on that later.
They also come with rain-sensing wipers, a digital key, keyless entry and drive, wireless device charging, heated front seats, digital radio and a panoramic glass roof.
There are a number of option packs available for both grades that bundle in features. The $8000 'Plus Pack' has the most features including increased AC charging from 11kW to 22kW, heated steering wheel and rear seats and a lot more.
There’s also a 'Pro Pack' ($2500), a Nappa leather upgrade ($7000) and the 'Performance Pack' ($7200) but that’s only available for the Dual Motor. There are also a number of individual options.
While the 4 comes with a decent level of kit, features like a head-up display are only available in the option packs. This and a few other items should be standard at this price.
Just like its Model 3 rival, the Seal arrives in Australia in three variants - the base Dynamic, top-spec Performance, and the one we’re looking at for this review, the mid-spec Premium.
Price is, of course, BYD’s forte, with this mid-spec Premium (equipped with a long-range battery) even managing to undercut the entry-level Model 3 RWD.
Before on-road costs and state-based incentives you can have one of these from $58,798, while (at the time of writing at least) the enormously popular Model 3 RWD weighed in at $61,900. Its next closes rival, the Polestar 2 Standard Range, costs from $67,400, so value here is obvious.
The Premium’s long-range battery allows a WLTP-certified driving range of 570km between charges which is even one of the longest cruising ranges available on any electric vehicle in Australia right now.
The list of standard features is exhaustive, including 19-inch alloy wheels, LED headlights, a massive 15.6-inch multimedia touchscreen with wired Apple CarPlay and wireless Android Auto, a 10.25-inch digital instrument cluster, a holographic head-up display, dual wireless phone charging bays, built-in navigation and connected services, ‘genuine’ leather seat and wheel trim (a blend of synthetic and real leather), an eight-way power-adjustable seat for the driver, ventilated and heated front seats, dual-zone climate control, a fixed panoramic glass roof and keyless entry with push-start ignition.
The Seal also gets an impressive array of standard safety kit. More on this later.
The only options are premium paints and an alternate light blue theme for the interior which cost $1500 each.
This list of kit would even be impressive on a combustion car at this price, so the fact it’s also electric and offers one of the longest driving ranges on the market is a bonus.
The one area where I think it lacks a little is the stock software. It looks okay and, to be fair, functions a lot better than its Chinese contemporaries and even some other brands, but once you dig into it a little there are some clumsy menus, and it becomes painfully obvious it’s a simple Android reskin. A swing and almost a miss for something so integral to a car like this.
Why is it called the Seal? Well, in BYD’s home market of China, its range is so expansive it has split it up into two model lines, the Dynasty series (named after historical Chinese kingdoms) of which the Atto 3 is a member (it is called the Yuan Plus in China), and the Ocean series which the Seal and Dolphin belong to. The next BYD to arrive in Australia, a mid-size SUV likely to be called the Seal U, also belongs to the Ocean series.
The battery electric Polestar 4 comes with two powertrain options.
As its name suggests, the Long Range Single Motor has one motor driving the rear wheels only, and it pumps out 200kW of power and 343Nm of torque. That’s enough to help propel the SUV from zero to 100km/h in 7.1 seconds, on the way to a 200km/h top speed.
The Long Range Dual Motor has a second motor on the front axle for all-wheel-drive grip, and the power and torque is bumped to 400kW and 686Nm, respectively. You’ll get to 100km/h a lot quicker at 3.8 seconds, too.
Each Seal variant gets its own drivetrain outputs, and the mid-spec Premium drives the rear wheels with a 230kW/360Nm electric motor via a reduction gear.
On paper, it’s slightly more powerful than the Model 3 RWD, with more power and less torque than the Polestar 2 Standard Range.
The Polestar 4 uses a 400-volt, 100kWh lithium-ion battery.
The Long Range Single Motor has a healthy EV driving range of up to 620km on the WLTP standard, and energy consumption ranges from 17.8 to 18.1 kilowatt hours per 100 kilometres.
Range in the Dual Motor drops to a still very useful 590km and efficiency sits between 18.7 and 21.7kWh/100km.
We were in and out of different grades at the launch so didn’t capture real-world efficiency but we will when we do a full review soon.
AC charging is at a rate of 11kW, but if you opt for the $8000 Plus Pack that increases to an impressive 22kW which ensures a zero to 100 per cent home charge (32-amp) in just five and a half hours.
DC charging capacity is up to 200kW and Polestar says you should be able to get from 10 to 80 per cent full in about 30 minutes.
These add up to solid figures for the price and segment.
It comes with a type 2 and CCS2 charge port and a home charging cable.
Providing power is a sizable 82.56kWh lithium-ion battery pack, using BYD’s signature weight and space-saving ‘Blade’ form-factor, and the more affordable LFP (lithium iron ferrophosphate) chemistry.
On the charging front, the Seal Premium can top up at 150kW on a DC unit (using a Type 2 CCS connector) for a 10-80 per cent charge in roughly 40 minutes, while on AC its a disappointing 7.0kW.
The 7.0kW inverter means it’s hardly worth plugging the Seal in at a slow public charger when you visit the shops, as you’ll only get about 50km of range an hour. It’s for this reason most cars with batteries this size have 11kW inverters.
Unlike the Model 3 or Polestar 2, though, the Seal features a V2L system, allowing you to power household appliances from its Type 2 charging port.
Claimed energy consumption for the Seal is 14.6kWh/100km which is low, and about what we were seeing on test. It’s a little hard to tell because the trip computer only offers total consumption over the entire life of the vehicle, or for the last 50km, but not for a set trip interval. Weird.
Some EVs tend to blend into one another when it comes to the drive experience. Thankfully, that’s not the case with the Polestar 4, which is the fastest Polestar model to date.
I drove the Single Motor and Dual Motor with the Performance Pack back to back, and both hold appeal for different reasons.
The Single Motor is the everyday Polestar 4 and it is the one I would choose. There is ample power and torque on offer and that 7.1-second 0-100km/h sprint time is nothing to be sniffed at.
Riding on the standard 20-inch aero wheels with a high sidewall, the Single Motor is composed with a comfortable ride quality. The drive from Adelaide via various winding and pockmarked roads to the Barossa Valley highlighted how well the Single Motor can handle these sorts of surfaces. It’s not as comfy as a Camry, but Polestar has ironed out most of the firmness.
Steering feels light but super sharp in the Single Motor and while there is a hint of body roll, it is still exceptionally capable on the twisty stuff. It also doesn’t feel anywhere near its 2230kg kerb weight.
The Dual Motor is a different beast, especially when paired with the Performance Pack. That pack adds, among other items, Brembo brake callipers and a ‘Polestar Engineered’ chassis tune.
It is brutally quick from a standing start. Like ‘pull your face back’ quick. Zero to 100km/h in 3.8sec to be precise. It’s a hoot, but it is much more than just a straight-line speed machine.
The Dual Motor carves up corners, again with slight roll, but it has no business being this sharp given its dimensions and weight. We sprinted (safely) through bends better suited to a tiny performance hatch with ease.
You can adjust the chassis to your preference. Suspension runs from 'Standard' to 'Nimble' and 'Firm', and steering is either Standard or Firm, the latter adding quite a bit of weight to the steering. Power delivery is either 'Range' or 'Performance'. Obviously, the latter is the most fun.
Even in Standard suspension mode, the ride is much firmer than the Single Motor, which isn’t helped by the massive 22-inch wheels. It is, however, never unbearable. In fact, it’s more than fine on some of the average roads we encountered.
The Polestar 4 is well insulated, ensuring a hushed cabin.
I wasn’t expecting the Seal to impress me particularly. After all, it’s in this segment against tough competition, amongst recently updated versions of the Model 3 and Polestar 2, and while the previous BYDs I’ve driven have been a cut above their Chinese contemporaries, they also haven’t done a lot to stand out from the crowd.
Clearly, though, BYD has something to prove with its sporting sedan and the Seal is immediately impressive. The cabin is quiet and refined, the seating position is great it's smooth from take-off.
The steering has an artificial tinge to it removing a bit of feedback from the road, but proves at least quick and accurate at speed, and the handling is superb.
I kept pushing the Seal in my test drive, expecting gnarly characteristics to surface but they didn’t. This sedan grabs onto the road with excellent control and traction at the rear, spurred along by its long wheelbase, and improved tyre choice (Continental rather than the sub-par Chinese rubber worn by the Atto 3 and Dolphin).
While on paper it appears to have at least comparable motor output figures to the Polestar 2 and Model 3 - the Seal Premium doesn’t quite feel as rapid, its electric motor having a more relaxed vibe and responsiveness when you stomp on the go pedal.
This can be tweaked a little by dialling it up to Sport mode, and while it still doesn’t feel quite as breakneck fast as the Model 3, in particular, it’s plenty to be going on with.
The most impressive part of the Seal drive experience, though, is its ride. Ride is a constant problem for EVs as manufacturers go to lengths to tame the additional weight of batteries, but the Seal is the most impressive in its cohort, and by quite a margin.
It’s firm enough to be controlled, but has a lovely soft edge to it, so larger bumps, frequent corrugations, or sharper road imperfections don’t ruin your day.
The Model 3 and Polestar 2, even in their improved forms, are not this good. In a lot of ways the Seal’s suspension tune reminds me of the Mustang Mach-e. It has a soft edge, offset by a bit of secondary jiggle as the car settles, which is its only real blemish.
The Seal has no right being this good. It’s now not just matching its far more established rivals but doing some things significantly better.
The Polestar 4 is yet to be assessed by ANCAP or Euro NCAP so it’s unrated for now.
But it comes with an extensive list of standard safety gear, including the latest advanced driver assist systems. That’s one of the benefits of sitting under the Geely umbrella next to Volvo.
This includes adaptive cruise control, ‘Collision Avoidance and Mitigation’, ‘Run-off Road Mitigation’, forward collision warning, lane keeping aid, ‘Post Impact Braking’, road sign recognition and ‘Driver Alert Control’.
Other gear includes ‘Blind Spot Information System (BLIS) with steer assist’, a cross-traffic alert with brake support and a rear collision warning and mitigation.
The Polestar 4 is fitted with 11 exterior cameras, 12 ultrasonic sensors and one front radar to help keep you safe.
It also comes standard with the 'Pilot Pack' that includes lane change assist and pilot assist, which is semi autonomous driving.
The Seal has an extensive list of today’s active safety equipment, including auto emergency braking (front and rear), lane keeping aids, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control, traffic sign recognition and driver attention alert.
For the most part, these systems aren’t invasively annoying, which can’t be said for many products from rival automakers.
However, the traffic sign recognition and overspeed warning system conspire to intrude with constant beeping.
Mercifully, and unlike the equivalent system in Hyundai products, it’s a distant beep, but a consistent one nonetheless, as the traffic sign system frequently picks the wrong speed for whatever reason, and then chastises you for going over it.
Also, the adaptive cruise control system can’t hold a candle to the Model 3's. The system in the Seal amounts to the usual sort of adaptive cruise in most other cars, whereas the one in the Model 3 (regardless of how you feel about the brand’s outrageous claims) is properly next-level in its lane keeping and distance controls.
The Seal is equipped with seven airbags and was rated a maximum five ANCAP stars to the 2023 standards.
Covering the Polestar 4 is a five-year, unlimited kilometre new-vehicle warranty, and an eight year, or 160,000km battery warranty.
Complimentary roadside assist covers you for five years too.
The service schedule is every two years or 30,000km.
But the big news is that Polestar won’t charge you a cent for servicing for the first five years, or 100,000km of ownership, whichever comes first - it’s complementary.
This is an outstanding aftersales offer.
The long-term ownership aspect for a BYD product is still a bit of a mystery as the current crop of cars have only just landed in Australia in the last year or two, but if it offers you any peace of mind, the Seal is covered by a six-year/150,000km warranty with a separate eight-year/160,000km warranty for the battery pack.
In order to avoid having to have a traditional dealer network, BYD has partnered with MyCar to fulfil servicing. Visits to one of these locations is required once every 12 months or 20,000km whichever comes first, and pricing is fixed for the first eight years, working out to an annual average of $299.