Mercedes-Benz Vito vs Volkswagen Polo

What's the difference?

The Vito 119 Panel Van LWB offers excellent performance and driver comfort, with styling and all-round refinement that could make it an appealing business partner. However, the absence of an ANCAP star rating and a sub-one-tonne payload limit could be deal-breakers for some tradies and fleets alike, along with a list price that exceeds its Toyota HiAce LWB equivalent by almost $30K. Therefore, only a potential buyer can decide if its positives outweigh its negatives.

The Polo GTI faces tough competition in the form of Hyundai’s recently arrived, very good, and well-equipped i20 N, as well as Ford’s sleek and super-capable Fiesta ST. But as mentioned at the start, VW occupies the hot-hatch high ground with the GTI badge, and this upgraded Polo is loaded with features, dynamically outstanding and on the leading edge in terms of safety. Time will tell if the higher price, higher spec strategy is the right one, but there’s no doubting this updated Polo GTI is a compelling package.  

Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.

Our LWB test vehicle rides on a 3430mm wheelbase, with 5370mm overall length and 1928mm width. Its 1916mm height ensures comfortable access to height-restricted areas like multi-storey car parks and underground loading zones and it has a reasonably tight 11.8-metre turning circle.

The rear-wheel drive chassis includes MacPherson strut front suspension, independent semi-trailing arm/coil-spring rear suspension, four-wheel disc brakes and rack and pinion steering.

It’s arguably the best-looking mid-sized van on the market with its bold frontal styling, purposeful wedge-shaped profile and elegant contours along its flanks.

The neat and functional interior has fabric-trimmed seats with an attractive speckled pattern on their facings. It also comes standard with a chrome interior package including air-vents, air con switch panel, interior door handles/surrounds and more.

The minimalist dash design results in a clean and uncluttered appearance. Even so, it still (thankfully) includes mechanical 'piano key' buttons for numerous functions and knurled barrel-style switches for controlling audio volume, cabin temperature, airflow direction and drive modes, to avoid the potential driver distraction of touchscreen prompts.

Not exactly a massive change to the exterior of the Polo GTI with this mid-life refresh, but sharp-eyed car spotters will notice a new front bumper treatment including a revised lower grille, defined by a body-coloured border and flanked by LED driving lights.

The headlights have also been reshaped to mark the arrival of standard matrix LED beams, with the signature horizontal red keyline moves from the centre to the bottom edge of the upper grille. A continuous LED strip across the nose stands the car apart after dark.

Previously part of the GTI’s ‘Luxury Pack’, the ‘Faro’ design 18-inch alloys fill the wheel arches nicely, and overall the car’s compact, tightly wrapped body and finely chiselled lines are familiar.

At the back, the LED tail-light clusters have been extended laterally into the hatch door, but the car’s fundamental shape is unchanged. 

Inside the dash layout is the same, although the centre of the sports steering wheel has been massaged into a more organic shape with the airbag/horn now an oval rather than a circle.

The rest of the interior is relatively understated in typical VW fashion, the neatly sculpted sports seats trimmed with traditional ‘Clark’ tartan cloth on the cushion and backrest centres. And ‘Kings Red’ inlays in the dash, centre console and front door trims, are a reminder of the car’s heritage and sporty intent.

With its 2068kg kerb weight and 3000kg GVM, our test vehicle has a 933kg payload rating which falls short of the one-tonne-plus capabilities of numerous rivals.

However, it’s also rated to tow up to 2500kg of braked trailer, which is 1000kg more than Toyota’s dominant HiAce. And with its 5500kg GCM rating (or how much it can legally carry and tow at the same time) the Vito can carry its maximum payload while towing its maximum trailer weight.

Access to the cargo bay is through sliding doors on each side with 822mm openings, or the single tailgate (optional rear barn-doors are also available). With load floor dimensions of 3061mm length and 1695mm width, along with 1270mm between the rear wheel-housings, it will carry up to two standard Aussie pallets or up to three Euro pallets, secured with a choice of eight load-anchorage points.

Standard equipment includes the cargo bay’s internal walls and doors being lined from floor to roof height. The optional Cargo Pack's solid metal bulkhead serves as both a noise insulator for the cabin and a sturdy cargo barrier, with large assist handles on each side and a full-width open storage area at its base ideal for storing ropes, straps, load-padding etc.

Access to the driver’s cabin is through doors with a relatively narrow opening angle. The seat padding is firm and well-bolstered, with the Cargo Pack’s two-seater bench offering sufficient knee clearance from the dash for central passengers.

However, central seat foot-room is limited for those with large boots and the bench seat also has no adjustment, so we’d recommend only short trips for a crew of three.

Cabin storage includes a large-bottle holder and bin in the base of each door, with a smaller bin above. The dash offers storage slots below the air-vents, plus small-bottle/cupholders and three handy open storage areas across the dash-pad.

There’s also a single glove box, overhead glasses-holder and a useful-sized compartment hidden beneath the passenger seat which is accessed through a side hatch.

At just under 4.1 metres long the Polo GTI is a decidedly compact hot hatch, but thanks in no small part to a relatively lengthy (2.6m) wheelbase, interior space is impressive.

The driver and front passenger have plenty of breathing room, and the rear is remarkable. At 183cm, sitting behind the driver’s seat set to my position, I enjoyed ample legroom, and more than enough headroom.

Width is another story, because while two adults will be fine in the back, there isn’t enough space for three to sit in comfort for any length of time. 

Storage options in the front include a small lidded box between the seats (which doubles as an adjustable armrest), two cupholders and various oddments spaces in the centre console, as well as the wireless charging bay in front of the gearshift. 

There are also pockets in the doors with room for (medium) bottles, a decent glove box, a shallow drawer under the passenger seat, and an overhead drop-down tray for glasses.

Map pockets on the front seat backrests, and small bins in the doors add extra practicality, but there’s no fold-down centre armrest or individual ventilation control for rear seaters. 

For connectivity and power, there are two USB-C ports in the front, plus another two in the rear, as well as a 12-volt socket in the front centre console.

Boot space is a healthy 305 litres (VDA) with the 60/40 split-folding rear seats upright, that number growing to 1079L with them folded down. 

Tie down anchors are handy for strapping loose loads, while shopping bag hooks help keep smaller bundles under control. And be aware, the spare is a space-saver.

Headline news is the Polo GTI’s before on-road costs price has gone up by close to 18 per cent, from $32,890 to $38,750. 

Why? More standard equipment; some new things and other previously optional features now included in the base price.

The aim is to bring the car into line with the specification the majority of customers are ordering, because Volkswagen believes the days of a ‘price leader’ Polo GTI are behind it. That is, pique a buyer’s interest with a keenly priced but relatively sparse base model, and they invariably add options once engaged in the process.

So, the Polo GTI has put a price gap on its two key competitors, the Ford Fiesta ST ($32,290) and Hyundai i20N ($32,990), but it’s now loaded with a whole lot of fruit for the money.

The new bits are ‘Matrix’ LED headlights, a centre airbag, and 18-inch alloy rims (up from 17s), while the elements moved from the options list to the standard equipment column are assistance features bundled under the ‘IQ.Drive’ umbrella including, blind-spot monitoring, rear cross-traffic alert, front parking sensors (joining those in the rear), ‘Park Assist’, adaptive cruise control, and auto-folding exterior mirrors.

Also included in the GTI’s base price are the ‘IQ.Light’ matrix LED headlights, ‘Dynamic Light Assist’ (auto low to main beam switch with light profile adjusted to avoid dazzling cars ahead or oncoming), ‘Premium’ LED tail-lights (with dynamic indicators), metallic paint ($600 on the Polo Life and Style), LED driving lights, dual-zone climate-control, front and rear carpet mats, ‘Digital Cockpit Pro’ (incorporating nav and phone functions), ambient interior lighting, wireless device charging, and sports front seats.

Then you can add ‘Discover’ nav in the 8.0-inch media touchscreen set-up, auto headlights, rain-sensing wipers, ‘Manoeuvre Braking’ (low-speed rear AEB), an auto-dimming rearview mirror, leather trim on the sports steering wheel, gearshift and handbrake lever, and six-speaker audio.

A ‘Sound & Tech Package’ is available for the GTI ($1500) incorporating a 9.2-inch multimedia screen, and a Beats branded premium audio system (digital eight-channel amp, 300 watts).

A Panoramic glass sunroof ($1500) is also offered, and premium metallic paint adds $300.

The 2.0-litre four-cylinder intercooled turbo-diesel meets Euro 6 emissions standards using AdBlue.

It produces 140kW of power at 4200rpm and 440Nm of torque between 1350-2400rpm. This is paired with a smooth and intuitive nine-speed torque converter automatic, which offers three drive modes comprising 'Comfort' (the standard default setting), 'Sport' and 'Manual'. The latter’s sequential manual-shifting is via steering wheel-mounted paddles.

The Polo GTI is powered by a version of Volkswagen’s 2.0-litre (EA888) four-cylinder turbo-petrol engine, driving the front wheels through a six-speed dual-clutch auto transmission.

The iron block/alloy head unit uses direct- and port-injection, variable valve lift on the intake side, and variable valve timing on the intake and exhaust sides to produce maximum torque of 320Nm from 1450 to 4390rpm, at which point peak power of 147kW takes over from 4390-6000rpm.

Mercedes-Benz claims official combined average consumption of only 6.7L/100km but the dash readout was showing 8.3 at the completion of our 342km test, of which about one third was hauling a heavy payload.

This was lineball with our own figure, calculated from fuel bowser and tripmeter readings, of 8.5L/100km. Any mid-sized van that can produce genuine sub-10L economy in 'real world' urban use gets a big tick from us and, based on our figures, should produce an excellent driving range of around 800km from its 70-litre diesel tank.

VW’s official fuel economy figure for the Polo GTI on the combined (ADR 81/02 - urban, extra-urban) cycle is 6.5L/100km, the 2.0-litre turbo four emitting 150g/km of CO2 in the process. Not bad for hot-hatch with this kind of performance. 

Minimum fuel requirement is 95 RON premium unleaded and you’ll need 40 litres of it to fill the tank. Using the official consumption figure that translates to a range of 615km.

The Vito offers exceptional comfort for the driver, with the prestige look and feel of its leather-wrapped and height/reach adjustable steering wheel combined with a driver’s seat offering a fold-down inboard armrest, height/reach-adjustable lumbar support plus adjustable base-cushion rake and length.

A left footrest would be icing on this comfort cake, but in its absence there’s plenty of clear floor space in which to rest your left foot.

Eyelines to all mirrors are good and although the centre-seat headrest for the Cargo Pack bench partly blocks the central mirror’s rear view, most of the tailgate’s window remains clear.

Given the huge blind-spot over the driver’s left shoulder created by the cargo bay’s solid walls, the Vito’s blind-spot monitoring, rear cross-traffic alert, 360-degree camera etc are effective in creating a safety zone in such a vulnerable area.

The steering feel is superb, as we’ve come to expect from Mercedes-Benz commercial vehicles. Cabin noise remains commendably low even at highway speeds, during which the engine needs only 1700rpm to maintain 110km/h. However, tyre noise can become intrusive on coarse bitumen surfaces.

Engine response in city and suburban use is excellent, as the nine-speed auto efficiently keeps the turbo-diesel operating within its 1350-2400rpm peak torque zone. And 440Nm of torque is competitive for a van this size, ensuring strong acceleration with or without a load.

The driver-selectable Sport and Manual drive modes provide greater driver engagement and direct control respectively, but for most driving the default Comfort setting provides a commendable balance of comfort and engine response which allows the Vito to shine in a working role.

We proved this after loading 770kg into the cargo bay, which with driver equalled a total payload of 870kg which was only about 60kg under its legal limit. The coil-spring rear suspension compressed 50mm under this weight, which still left more than enough suspension travel to ensure there was no bottoming-out during our test drive.

This included our usual 13 per cent gradient, 2.0km set climb at 60km/h, in which it downshifted to fourth gear and 2000rpm (bang in the middle of its peak torque band) to easily reach the summit.

Engine-braking on the way down, in a manually-selected second gear, was impressive for an engine with relatively small displacement restraining almost 900kg in payload, requiring only one firm application of the brake pedal. Overall, it proved to be a competent load-hauler.

The Polo launch drive program covered around 150km of city, suburban and freeway running from inner Sydney, through twisting B-roads to the city’s south, and sprawling semi-rural areas further west, topped off with a closed track session at the Luddenham Raceway.

Weighing in at a fraction over 1.3 tonnes, with 147kW/320Nm sent to the front wheels, the Polo GTI is capable of sprinting from 0-100km/h in 6.8 seconds, which is satisfyingly quick.

And the 2.0-litre, four-cylinder turbo-petrol engine’s dyno sheet must be a thing of beauty with maximum torque available from from 1450 to 4390rpm, and peak power picking things up at precisely the end of that plateau, remaining on tap all the way to 6000rpm.

So, mid-range punch is always there, and the six-speed ‘DSG’ dual-clutch auto delivers rapid, precise shifts, with wheel-mounted paddles dialling up the fun factor when you want to shift ratios yourself.

Combined engine and exhaust noise is agreeably rorty without tipping over the annoyance threshold, although the high-performance 215/40 Continental ContiSportContact rubber transfers a fair amount of rumble on coarser surfaces.  

The base suspension set-up is strut front/torsion beam rear, with the standard ‘Sport Select’ system built around switchable dampers, offering the choice of ‘Normal’ and ‘Sport’ modes. 

Normal is nicely composed with comfy compliance over longer undulations as well as higher frequency bumps and dips. But if the red mist descends and you’re ready for some fun the (noticeably firmer) Sport setting buttons everything down that bit more. 

As well as the damping, throttle response is faster, the DSG picks up the pace as does the steering. Even the exhaust is enhanced, although it’s via the synthetic ‘Sound Actuator.’ Boo!

Balanced and predictable in quick cornering, the Polo GTI’s electro-mechanically assisted steering is precise and beautifully weighted, with great road feel. And the car’s ‘Extended Differential Lock’ uses the traction control and braking systems to minimise wheel spin, maximise traction, and help limit understeer.

On top of all that, the carefully sculpted sports seats deliver secure location without compromising comfort, and the grippy sports wheel feels great.

Braking is by ventilated discs at the front with solid rotors at the rear, and even under the pressure of a flat-out track session (moderated with the help of some admirably patient tame racing drivers) they remained progressive and firm.

In more civilised surroundings the Polo’s size and excellent all-around vision (not to mention a clear reversing camera) make it a cinch to park. The combination of on-screen touch controls, and physical dials for the multimedia system is welcome. And the connection for Apple CarPlay and Android Auto is wired or wireless which is handy for those who prefer the surety of a wired connection or the flexibility of one less cable in their life.

The current Polo scored a maximum five-star ANCAP rating when it launched in 2018, and it must have been tempting for VW to save more than a few euros by side-stepping active and passive safety upgrades in this refresh.

But, bravo, it didn’t, the German giant re-submitting this updated version for assessment against more challenging 2022 criteria.

The GTI is loaded with a raft of crash-avoidance tech under the umbrella of ‘IQ.Drive’, including AEB (with cyclist and pedestrian detection), lane-keeping assist (with lane departure warning), ‘Multi-Collision Brake’ (automatically slows the car after a collision, reducing the chance of a secondary impact), driver fatigue detection, ‘Park Assist’ (perpendicular and parallel), front and rear parking distance sensors, rear AEB (low-speed), a reversing camera (with static and dynamic guidelines), adaptive cruise control (with speed limiter and distance warning display), and tyre pressure monitoring.

If, despite all that, a crash is unavoidable there are seven airbags on-board - driver and front passenger (front and side), front centre, and full-length side curtain.

A front centre airbag is the solution many manufacturers are using to meet ANCAP’s recently introduced, tougher criteria around head clash injuries. 

There are three top tether points across the rear seat for child seats and/or baby capsules, with ISOFIX anchors on the two outer positions.

The Vito comes with a five years/250,000km warranty which includes 24-hour roadside assistance.

Scheduled servicing is 12 months/25,000km whichever occurs first. Capped-price servicing for first five scheduled services totals $5555, or a pricey average of $1111 annually.

Volkswagen Australia covers the Polo GTI with a five-year/unlimited kilometre warranty, which is now the volume market standard.

The paint is warranted for three years/unlimited kilometres, “Through Corrosion” is covered for 12 years/unlimited kilometres, and 12 months roadside assistance is included.

Servicing is required every 12 months or 15,000km, with prices over the first five years ranging from a low of $455 to a high of $1498, the average per service coming out at $701, which is a pretty solid number.

Capped price servicing is available, however, over five- and three-year plans. Paying up-front for five years results in a $765 saving over pay-as-you-go.

A nice side benefit is the ability to fold servicing costs into the vehicle’s financing at the time of purchase, and the plan is transferable if you decide to sell the car before the five or three years is up.