Mercedes-Benz Vito vs Chery Tiggo 7

What's the difference?

The Vito 119 Panel Van LWB offers excellent performance and driver comfort, with styling and all-round refinement that could make it an appealing business partner. However, the absence of an ANCAP star rating and a sub-one-tonne payload limit could be deal-breakers for some tradies and fleets alike, along with a list price that exceeds its Toyota HiAce LWB equivalent by almost $30K. Therefore, only a potential buyer can decide if its positives outweigh its negatives.

Is the Chery Tiggo 7 just cheap, or is it cheerful too?

Well, not only does this plug-in hybrid break new ground for pricing, but it’s more than a one-trick-pony with a cleverly-tuned hybrid drivetrain that saves fuel, even when the battery is depleted.

The Tiggo 7 still needs work in some areas, from the average software, to the spongy driving dynamics, but there’s no denying this SUV will put the pressure on its rivals.

Which variant would I pick? Actually I’d probably splash the extra cash for the Tiggo 8 plug-in, which seems slightly better at everything and is physically more car for not a lot of extra outlay.

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.

Our LWB test vehicle rides on a 3430mm wheelbase, with 5370mm overall length and 1928mm width. Its 1916mm height ensures comfortable access to height-restricted areas like multi-storey car parks and underground loading zones and it has a reasonably tight 11.8-metre turning circle.

The rear-wheel drive chassis includes MacPherson strut front suspension, independent semi-trailing arm/coil-spring rear suspension, four-wheel disc brakes and rack and pinion steering.

It’s arguably the best-looking mid-sized van on the market with its bold frontal styling, purposeful wedge-shaped profile and elegant contours along its flanks.

The neat and functional interior has fabric-trimmed seats with an attractive speckled pattern on their facings. It also comes standard with a chrome interior package including air-vents, air con switch panel, interior door handles/surrounds and more.

The minimalist dash design results in a clean and uncluttered appearance. Even so, it still (thankfully) includes mechanical 'piano key' buttons for numerous functions and knurled barrel-style switches for controlling audio volume, cabin temperature, airflow direction and drive modes, to avoid the potential driver distraction of touchscreen prompts.

The Tiggo 7 hybrid sticks to the combustion car’s relatively tame styling. Chery hasn’t followed rivals like BYD, MG, and Kia down the track of having more extreme designs, instead choosing something that will appeal to many people. It still has a glitzy grille, big wheels, and a contemporary light bar across the tailgate, but maintains a pretty standard boxy visage.

It’s even difficult to tell the plug-in hybrid apart from the combustion car, with the main differences being the more aerodynamic wheel designs, and a different and more sleek light-bar piece across the rear.

The inside is much the same story, looking nearly identical to the combustion version. 

If you look closely, you’ll see the lack of an ignition button, because you just put your foot on the brake to start the car, but other than that it’s a familiar and contemporary synthetic-leather-clad space.

If anything there’s an element of Mercedes worship, with the door trims, switchgear, and even dual-panel screen layout looking like an homage to something like an A-Class.

Again, it shoots for mass appeal rather than choosing to make a statement on design direction, and for many will be nice enough.

With its 2068kg kerb weight and 3000kg GVM, our test vehicle has a 933kg payload rating which falls short of the one-tonne-plus capabilities of numerous rivals.

However, it’s also rated to tow up to 2500kg of braked trailer, which is 1000kg more than Toyota’s dominant HiAce. And with its 5500kg GCM rating (or how much it can legally carry and tow at the same time) the Vito can carry its maximum payload while towing its maximum trailer weight.

Access to the cargo bay is through sliding doors on each side with 822mm openings, or the single tailgate (optional rear barn-doors are also available). With load floor dimensions of 3061mm length and 1695mm width, along with 1270mm between the rear wheel-housings, it will carry up to two standard Aussie pallets or up to three Euro pallets, secured with a choice of eight load-anchorage points.

Standard equipment includes the cargo bay’s internal walls and doors being lined from floor to roof height. The optional Cargo Pack's solid metal bulkhead serves as both a noise insulator for the cabin and a sturdy cargo barrier, with large assist handles on each side and a full-width open storage area at its base ideal for storing ropes, straps, load-padding etc.

Access to the driver’s cabin is through doors with a relatively narrow opening angle. The seat padding is firm and well-bolstered, with the Cargo Pack’s two-seater bench offering sufficient knee clearance from the dash for central passengers.

However, central seat foot-room is limited for those with large boots and the bench seat also has no adjustment, so we’d recommend only short trips for a crew of three.

Cabin storage includes a large-bottle holder and bin in the base of each door, with a smaller bin above. The dash offers storage slots below the air-vents, plus small-bottle/cupholders and three handy open storage areas across the dash-pad.

There’s also a single glove box, overhead glasses-holder and a useful-sized compartment hidden beneath the passenger seat which is accessed through a side hatch.

There are a few quirks that mean the Tiggo 7 isn't the most practical option in the space, but it hits on some key things regardless.

For a start, the seating position is a little odd. It’s a bit too high which is good for visibility, but not so great if you don’t want to feel like you’re being tossed side-to-side in corners.

And while the seat and wheel have a reasonable range of motion for adjustability, the fixed nature of the dual screens and how close the wheel sits to them will make taller drivers feel like they're peering down on the screens, or that they’re blocked by part of the steering wheel.

At least visibility is excellent out of the cabin and the plush seat trim makes for a comfortable drive.

Also a little strange is the shifter. You need to properly depress the brake pedal to get it to shift into drive or reverse. Simply holding the brake pedal enough for the car to be stopped isn’t good enough, which can be frustrating when you’re trying to do a quick three point turn.

Weird ergonomics aside, there’s enough cabin storage. This consists of a large bottle holder in each door, a further two with spring-loaded edges in the centre console, and there’s a bay for your phone which is also the wireless charger on higher grades. Covering the bottle holder and phone area is a somewhat old-school rolling shutter. Good for cable management, I suppose.

Underneath the bridge-style console is another textured storage area, which is good for loose objects or small bags, and the armrest box is nice and deep too.

This brings us to the screens and lack of dials. On the plus side, there is a dedicated touch panel with shortcuts for most of the core climate functions. This is never as good as having actual tactile buttons and dials, but it’s better than full touchscreen controls.

The screens, meanwhile, are fast and sharp, but the software is downright ordinary, and not good enough if you’re going to make screens such a focal point of the car.

The sheer number of different menus and confusingly labelled tabs within them makes adjusting things on the fly pretty frustrating and there’s something of a learning curve to try and figure all the bits out. The worst part is it’s not even consistent in terms of menu layouts and locations between the Tiggo 7 and Tiggo 8.

The Tiggo 7's digital dash is fine. It’s a dual-dial layout with a few screens on the right side to toggle through. Weirdly the trip computer seems to only record the last 50km in this panel. I wish it was more customisable and presented data in a more attractive way.

At least the wireless Apple CarPlay was seamless and worked well in my time with the cars.

The back seat is a highlight of the Tiggo 7. The abundance of synthetic leather trims continue into the rear doors, as do the soft seat bases. Behind my own driving position (I’m 182cm tall) I had leagues of legroom and headroom was great too. Amenities are okay, with a pocket on the back of each seat, a single USB port, adjustable air vents, and two storage trays. There’s a large bottle holder in each door and in the drop-down armrest, too.

At the time of writing, Chery was yet to provide official figures for the boot space, which is thought to be slightly different from the combustion car. For reference, the combustion car’s boot measures in at 356 litres to the top of the seat backs, which is far from the largest in the category. and frustratingly there’s only a tyre repair kit under the floor as well as the 12-volt battery and high-voltage inverter for the charging system.

It’s important to also call out that the Tiggo 7 Super Hybrid doesn’t get a household power outlet anywhere in the cabin or boot, which feels like a missed opportunity to make the most of its battery.

Yep, you’ll pay $39,990 drive-away for an entry-level Tiggo 7 Urban in plug-in hybrid guise, and while some brands might offer you a pretty barren spec for this sort of price, it’s absolutely not the case here.

Even this entry-level version is stacked with kit, including LED headlights, 18-inch alloys with aerodynamic design, synthetic leather interior trim with power adjust for the driver, dual 12.3-inch screens for the multimedia suite and digital instruments, wireless Apple CarPlay and Android Auto connectivity, dual-zone climate control, acoustic glass for the windscreen, tyre pressure monitoring, keyless entry and auto-start, a six-speaker sound system and a decent reversing camera.

Not shabby at all. The top spec in the hybrid’s two-variant range is the Ultimate, wearing a price tag of $43,990 drive-away. It adds some arguably unnecessary touches like a panoramic sunroof, colour-selectable ambient interior lighting, heated and ventilated front seats, memory functions for the driver’s seat, an eight-speaker Sony-branded sound system, a wireless phone charger, puddle lamps, privacy glass, and a 360-degree parking camera.

The best value in the range? It’s hard to go past the base car, but if I were to choose, I’d pick the larger and more luxurious Tiggo 8 plug-in hybrid seven-seater instead, which starts from $49,990, still excellent value.

The 2.0-litre four-cylinder intercooled turbo-diesel meets Euro 6 emissions standards using AdBlue.

It produces 140kW of power at 4200rpm and 440Nm of torque between 1350-2400rpm. This is paired with a smooth and intuitive nine-speed torque converter automatic, which offers three drive modes comprising 'Comfort' (the standard default setting), 'Sport' and 'Manual'. The latter’s sequential manual-shifting is via steering wheel-mounted paddles.

Underneath a plastic cover there’s a mass of nearly unrecognisable stuff, but under the bright orange cablework and an enormous black plastic air box, there’s a 1.5-litre turbocharged four-cylinder engine (105kW/215Nm) mated up to what Chery calls a one-speed ‘dedicated hybrid transmission’.

I think Chery is underselling it by calling a quite clever hybrid transaxle a ‘one-speed’ transmission, because it’s far more complicated than that and makes this car more than a one-trick pony.

You see, with clutch packs and software and an electric motor that can put out even more power than the engine (150kW/310Nm), this hybrid system makes this version of the Tiggo 7 the best one to drive, and makes it remarkably efficient, even when the battery is drained, and not all plug-ins can claim the same.

Mercedes-Benz claims official combined average consumption of only 6.7L/100km but the dash readout was showing 8.3 at the completion of our 342km test, of which about one third was hauling a heavy payload.

This was lineball with our own figure, calculated from fuel bowser and tripmeter readings, of 8.5L/100km. Any mid-sized van that can produce genuine sub-10L economy in 'real world' urban use gets a big tick from us and, based on our figures, should produce an excellent driving range of around 800km from its 70-litre diesel tank.

Officially, the Tiggo 7 Super Hybrid can travel up to 93km in purely electric mode thanks to its big 18.3kWh battery, although this is on the more lenient NEDC standard. 

We’ll need to get the car back for a longer test to see how far it can travel in EV mode in real-world conditions as results tend to vary greatly between PHEVs, especially on a launch drive.

Regardless, the clever hybrid system I was talking about before is important because unlike some of its rivals, this Chery is still pretty efficient even if you forget to charge up.

The battery maintains a reasonably high level of reserve charge, which allows the car to draw from a deeper reservoir for electric acceleration, which it can then replenish with regenerative braking or when using the engine idle time as a generator.

Chery says it will consume less than 6.0L/100km even with a depleted battery and that’s about what we saw on all of our test cars, which hovered between 4.1 and 5.8L/100km, despite being driven hard on country roads.

The pitch is it’s as efficient as any plugless hybrid anyway, regardless of whether you charge it. An interesting shift in mindset.

Officially, the Chery Tiggo 7 consumes just 1.4L/100km (although this accounts for the battery being charged), and it can drink entry-level 91 RON fuel, too.

Charging is also a good story, with the Tiggo 7 able to top up on both a slow AC charger, and a fast DC charger, slashing charging times when you’re on the go. On a fast charger, it can charge at a maximum speed of 40kW, allowing a quoted 30 to 80 per cent charge time of just 20 minutes.

The Vito offers exceptional comfort for the driver, with the prestige look and feel of its leather-wrapped and height/reach adjustable steering wheel combined with a driver’s seat offering a fold-down inboard armrest, height/reach-adjustable lumbar support plus adjustable base-cushion rake and length.

A left footrest would be icing on this comfort cake, but in its absence there’s plenty of clear floor space in which to rest your left foot.

Eyelines to all mirrors are good and although the centre-seat headrest for the Cargo Pack bench partly blocks the central mirror’s rear view, most of the tailgate’s window remains clear.

Given the huge blind-spot over the driver’s left shoulder created by the cargo bay’s solid walls, the Vito’s blind-spot monitoring, rear cross-traffic alert, 360-degree camera etc are effective in creating a safety zone in such a vulnerable area.

The steering feel is superb, as we’ve come to expect from Mercedes-Benz commercial vehicles. Cabin noise remains commendably low even at highway speeds, during which the engine needs only 1700rpm to maintain 110km/h. However, tyre noise can become intrusive on coarse bitumen surfaces.

Engine response in city and suburban use is excellent, as the nine-speed auto efficiently keeps the turbo-diesel operating within its 1350-2400rpm peak torque zone. And 440Nm of torque is competitive for a van this size, ensuring strong acceleration with or without a load.

The driver-selectable Sport and Manual drive modes provide greater driver engagement and direct control respectively, but for most driving the default Comfort setting provides a commendable balance of comfort and engine response which allows the Vito to shine in a working role.

We proved this after loading 770kg into the cargo bay, which with driver equalled a total payload of 870kg which was only about 60kg under its legal limit. The coil-spring rear suspension compressed 50mm under this weight, which still left more than enough suspension travel to ensure there was no bottoming-out during our test drive.

This included our usual 13 per cent gradient, 2.0km set climb at 60km/h, in which it downshifted to fourth gear and 2000rpm (bang in the middle of its peak torque band) to easily reach the summit.

Engine-braking on the way down, in a manually-selected second gear, was impressive for an engine with relatively small displacement restraining almost 900kg in payload, requiring only one firm application of the brake pedal. Overall, it proved to be a competent load-hauler.

This plug-in version of the Tiggo 7 is the best to drive, although it’s not free from quirks and is still far from the front of the pack when it comes to driving dynamics.

As previously mentioned, the high and upright driving position hardly sets the scene for a sporty drive, with even rivals like the Mitsubishi Outlander nailing this key ergonomic factor.

On the flipside, visibility out of the cabin is excellent, as you can peer down on things and easily manoeuvre in tight spaces.

The steering is also too artificial, communicating very little feel from the front wheels to the driver, and this conspires with an overly-soft suspension tune for a floaty, disconcerting feeling in corners.

A driver’s car this is not, but the trade-off for the lack of dynamism is a car that's pretty comfortable over adverse road conditions. The Tiggo 7’s spongy ride has it simply floating over rough bits of road, and compressing relatively nicely on larger bumps and undulations.

Certainly a choice has been made to make this car better for urban commuters than trying to strike a balance for country roads and cornering and risk making the ride unpleasant on daily bumps. Still, there are rivals that strike a better balance out in the market.

Perhaps the most interesting element of driving this car though is its electrified engine and transmission. Effectively this system behaves like a continuously variable transmission (CVT), but it feels as though it uses its big electric motor far more than it uses the engine.

Chery says they’ve used software to tune the car in such a way that it makes better use of the electric components. The car can draw more deeply from a bigger battery reserve compared to a plugless hybrid for stronger acceleration, and it can also store far more energy from regenerative braking or engine idle time.

The other side effect is a high level of cabin refinement. The Tiggo 7 is a surprisingly quiet place to be, to the point that it’s hard to tell when the engine is even running, it’s so quiet.

It’s also quick in a straight line, primarily using electric drive for the take off, with the engine coming to life only when it really has to for support. Even under extremely heavy acceleration the engine doesn't scream to life in an unpleasant way, instead whirring along in the background.

It’s not insanely fast, nor would you want it to be with its slightly unsettling suspension and steering, but it has enough power in Sport mode to easily overwhelm the halfway decent Maxxis tyre it scores from the factory.

Road noise is more of a problem than the engine, noticeably picking up at speeds above 80km/h.

In conclusion, this car is comfortable but dynamically uninspiring, with a clever and quiet hybrid system. It will suit family buyers looking for a comfortable, quiet, and efficient car, but keen drivers might want to look elsewhere if budget allows.

The Tiggo 7 CSH is equipped with the usual laundry list of active safety gear, including auto emergency braking, lane keep aids, blind spot monitoring with rear cross-traffic alert (with auto braking), and many of the more recent systems like door open warning, traffic jam assist, driver monitoring, and speed limit information.

It also scores adaptive cruise control and a reversing camera on the base Urban, with a 360-degree suite appearing on the top-spec Ultimate.

Of course, what you really want to know is whether these systems are well calibrated. Chery, after all, made headlines when it launched in Australia with some wily safety kit on its Omoda 5.

But the brand has clearly listened, because the usual offenders, like lane keep assist and driver monitoring were relatively tame in our time with the car. The interrupted occasionally, but in much more reasonable intervals. It’s vastly improved, if a little inconsistent at times. 

One thing I don't like is how much the system tries to centre the car in the lane when in adaptive cruise mode. The steering would fight you with some strength if you disagreed with its interpretation of the lane. It’s not as deal breaking as some systems I’ve used, but could definitely use a bit of leeway regardless.

The Tiggo 7 Super Hybrid comes equipped with eight airbags (the standard front, side, and curtain, plus a knee and centre airbag).

This new plug-in hybrid Tiggo 7 is yet to be rated by ANCAP at the time we put this review together, but the combustion Tiggo 7 Pro holds a current maximum five-star rating to the now-outdated 2023 standards.

The Vito comes with a five years/250,000km warranty which includes 24-hour roadside assistance.

Scheduled servicing is 12 months/25,000km whichever occurs first. Capped-price servicing for first five scheduled services totals $5555, or a pricey average of $1111 annually.

Chery continues to use favourable ownership terms to help establish itself in the market. The Tiggo 7 Super Hybrid is covered by seven years and unlimited kilometres of warranty, seven years of roadside assist, and seven years of capped-price servicing.

The servicing program varies year-on-year, with a surprisingly expensive service of nearly $1300 due at the 90,000km mark. All said and done it works out to be $453.45 per year to service over the seven year duration, which isn’t super affordable, but it’s also not overly expensive.