Mercedes-Benz Sprinter vs Volkswagen Transporter

What's the difference?

It has its niggling faults like any vehicle but the Sprinter panel van is a well-designed vehicle overall. It’s fit for purpose and worthy of consideration if you’re in the market for a heavy commercial van. That is if you have about $90K to spend, which is around $40K more than its closest competitor - and that one comes from China.

The Transporter boasts a level of mechanical refinement, engine performance, ride quality, heavy load-carrying ability and general driver comfort that sets a high benchmark in this category. If not for its lack of an ANCAP rating and unacceptably high internal noise levels at highway speeds, it would be hard to fault.

This is a sizeable vehicle that’s almost 7.0 metres long (6967mm) and more than 2.0 metres wide (2020mm) and with its ‘High Roof’ design stands more than 2.6 metres (2663mm) tall. If you tick the ‘Super High Roof’ option that raises height to 2878mm.

It rides on a sprawling 4325mm wheelbase with strut-type coil-spring front suspension, a robust leaf-spring live rear axle and four-wheel disc brakes.

Our only gripe in the cabin relates to the single USB outlet, which is awkwardly located inside the dash pad’s lidded central storage bin with no cut-out in the lid to route a device cable through. Placement near the central dash controls (like its smaller Vito sibling which has two USB ports) would be much better.

Our test vehicle’s 3400mm wheelbase is 400mm longer than the standard model, resulting in a corresponding increase in overall vehicle length to 5304mm and a 300mm increase in turning circle to 13.2 metres.

Its 1904mm width is an easy fit in most loading zones and the standard roof’s 1990mm height means it can access most underground and multi-storey carparks which typically cap vehicle heights under 2.2 metres. It comes standard with a kerbside cargo bay sliding door and single-lift tailgate.

The well-developed front wheel-drive chassis is simple and robust with MacPherson strut front suspension and semi-trailing arm coil-spring rear suspension, the latter equipped with stout rubber cones inside the spring coils to provide a second stage of support under heavy loads. Optional heavy-duty and rough road suspension packages are also available. Brakes are four-wheel discs.

You can always pick a van designed for hard work by the amount of black plastic in body areas prone to high wear and/or scrapes, chips and dents and the Transporter has most of those covered, including the front and rear bumpers, lower rear pillars, hubcaps, door handles and mirrors.

The cabin has a back-to-basics look and feel as highlighted by numerous plastic caps blanking dashboard slots where switches are fitted to higher-equipped models. However, it has most of what you need and none of what you don’t for this working role. Even so, the lack of fold-down inboard armrests and a driver’s left footrest are notable omissions and both would be welcome for long stints behind the wheel.

With a 2372kg kerb weight and 4100kg GVM, this Sprinter van has a substantial 1728kg payload rating. It’s also rated to tow up to 2000kg of braked trailer and with its 6100kg GCM (or how much it can legally carry and tow at the same time) that means it can haul its maximum payload while towing its maximum trailer weight.

The huge cargo bay, with a solid timber floor that looks long enough for landing light aircraft, has a cavernous load volume of 14 cubic metres.

It’s accessed through a large kerbside sliding door with 1260mm-wide opening, or symmetrical glazed rear barn-doors with 180-degree opening for easy forklift access. There’s internal lighting front and rear and the walls and roof are not lined.

Tall people can stand without stooping given the 2009mm internal height. With a 4351mm floor length and 1350mm between the rear-wheel housings, the Sprinter can carry up to three 1165mm-square Aussie pallets or up to five 800 x 1200mm Euro pallets, secured with a choice of 12 load-anchorage points. There are also handy net-type storage pockets in each rear barn-door.

Plenty of cabin storage starts with a large-bottle holder and upper/lower bins in each front door, plus full-width overhead storage shelves with a lockable compartment on the passenger side, four small-bottle/cupholders in the lower central dash, two more small-bottle/cupholders and three ‘clamshell’ lid bins in the top of the dash-pad, an open storage shelf on the lower passenger-side dash and another sizeable enclosed compartment beneath the passenger seat.

With its 1865kg tare weight and 3000kg GVM, our test vehicle has a genuine one-tonne-plus payload rating of 1135kg and up to150kg of that can be carried on the roof. It’s also rated to tow up to 2500kg of braked trailer but that would require a sizeable 583kg reduction in payload to avoid exceeding the 4917kg GCM or Gross Combination Mass, which is how much it can legally carry and tow at the same time. Or you could keep the full payload and reduce the towing limit instead, from 2500kg to 1917kg, which may be a more useful compromise depending on work requirements.

The cargo bay, which offers 5.0 cubic metres of load volume, is 2975mm long, 1700mm wide and 1410mm high with 1244mm between the rear wheel housings. That means it can carry two 1165mm-square standard Aussie pallets, or up to three 1200 x 800mm Euro pallets, secured by a choice of eight load-anchorage points. However, the single-lift tailgate could make rear forklift access tricky, depending on forklift design and reach. The sliding door has a generous 1017mm opening for kerbside loading.

Although the load floor is bare and there’s no standard cargo protection for driver and passenger (optional rubber load floor mats and cargo barriers are available), the cargo bay walls and doors are lined to mid-height and the roof is also lined, with two roof lights providing ample illumination.

Cabin storage includes a large-bottle holder and huge storage bin in each front door, with a narrower second-tier storage shelf above which is ideal for holding smaller items like wallets, keys etc.

The dash provides another small-items cubby to the right of the steering wheel and the top dash-pad has small-bottle/cup holders at each end plus a steeply-angled open tray on the driver’s side which is ideal for storing clipboards, paperwork etc.

There’s no overhead sun-glasses holder but the passenger side of the dash offers two tiers of open storage and a large glovebox, plus another small-bottle/cup holder to the left of the gearshift console. An overhead storage shelf would be handy, given that there’s no centre console.

Our test vehicle is the long wheelbase variant with standard roof height, TDI340 turbo-diesel engine and seven-speed dual-clutch automatic transmission for RRP $47,990. This compares to higher-selling mid-sized turbo-diesel rivals like the Ford Transit Custom LWB 340L with six-speed auto ($47,590), Hyundai iLoad with six-speed auto ($42,710) and segment-leading Toyota HiAce LWB with six-speed auto ($45,240).

It's basic and work-focused as you’d expect, from its 16-inch steel wheels and 205/65R 16C tyres with full-size spare to its cloth seats and tough rubber floor covering in the cabin. However, that doesn’t mean you miss out on some useful and welcome creature comforts, like a leather-covered steering wheel with height/reach adjustment and infotainment controls, driver’s seat adjustable lumbar support, halogen daytime running lights (DRL), rain-sensing wipers, heated tailgate window with washer/wiper, multi-function driver’s display, four-speaker infotainment system with 6.5-inch touchscreen and multiple connectivity including Apple CarPlay/Android Auto plus lots of standard safety tech.

There’s also heaps of factory options available to help tailor a Transporter to suit an owner’s specific requirements including different cargo bay door and window configurations (including twin rear barn-doors), front passenger bench seat with under-seat storage, higher-spec infotainment systems and lots more.

The 'OM654' is a 2.0-litre four-cylinder turbo-diesel that meets the toughest Euro 6 emissions standards using AdBlue.

With two-stage turbocharging and auto start/stop technology, it produces 140kW at 3800rpm and 450Nm across a 1000rpm-wide torque band between 1400-2400rpm which showcases its flexibility.

The smooth-shifting nine-speed torque converter automatic offers the choice of sequential manual-shifting using the steering wheel-mounted paddle-shifters, which could be handy when hauling heavy loads particularly in hilly terrain.

This engine and transmission combination is the jewel in the Transporter crown with its energetic, flexible and efficient performance. The 2.0 litre, four-cylinder, direct-injection TDI340 turbo-diesel meets Euro 6 emissions using AdBlue and produces 110kW between 3250-3750rpm and 340Nm of torque across a 1500rpm-wide torque band between 1500-3000rpm.

The closely-spaced ratios in the seven-speed dual-clutch automatic are tailored to get the most out of this willing engine, with crisp and virtually seamless shifting. It also offers the choice of manual sequential-shifting, when hauling heavy loads in hilly terrain or simply for those wanting a more ‘sporting’ driving experience, but the seven-speeder usually does its best work when left to its own devices.

Heavy commercial vehicles are not required to provide fuel consumption data. Even so, when we stopped to refuel at the end of our 247km test of which about one third of that distance was hauling a heavy payload, the dash display was claiming a surprisingly frugal combined average of 9.9L/100km (with auto stop/start switched off).

This was close to our own figure, calculated from fuel bowser and tripmeter readings, of 10.5 which means you could expect a ‘real-world’ driving range nudging 900km from its optional 93-litre tank.

We covered 283km (with auto start/stop disabled) which included about one third of that distance with a maximum payload. The dash display was claiming an average combined consumption of 8.1L/100km when we stopped to top-up the 80-litre tank. Our own figure calculated from fuel bowser and tripmeter readings came in even lower at 7.7 and both undercut VW’s official combined figure of 8.3L/100km. Needless to say, that’s outstanding real-world economy, which based on our figures should deliver a huge driving range of 900-1000km from its sizeable 80-litre tank. Possibly even further with auto start/stop enabled.

Wide door openings and large assist-handles on the windscreen pillars make for easy cabin entry.

Finding a comfortable driving position is not hard either, given the combination of a height/reach-adjustable steering wheel and supportive bucket seat with adjustments for backrest angle, seat-base rake/length and lumbar support.  

The optional 'Campervan Package' seats, with fold-down inboard armrests, can also rotate towards the centre of the cabin. We assume this pivoting function is to aid rear-of-vehicle access, but was of no use in our test vehicle given the mesh cargo barrier.

Our only criticism of the driving position is that the slim pillar between the fixed and sliding glass in the driver’s door partly obscures the driver’s eyeline to the door mirror. However, sliding the seat base forward solves the problem, so it’s only an issue for tall drivers like me that need to sit more rearward.

The ride quality without a load is good, given the robust rear suspension. It also has nicely-weighted and responsive steering plus good braking, along with acceptable internal noise levels at sub-80km/h city and suburban speeds given the absence of a solid bulkhead and minimal cargo bay linings.

However, tyre roar emanating through the rear-wheel housings and amplified by the cargo bay can be uncomfortably intrusive at highways speeds, depending on the coarseness of bitumen surfaces.

So, we’d recommend either installing a solid bulkhead (or use ear-plugs) to reduce noise levels if you’re planning to do regular highway driving in this configuration.

The 2.0-litre turbo-diesel and nine-speed automatic display great efficiency, with throttle response at its most immediate and energetic when operating within the 450Nm peak torque band between 1400-2400rpm.

The refined auto’s snappy but smooth shifting gets the best out of this engine in most situations, without the need to paddle-shift in manual mode.

To test its load-carrying ability, we used up all of our weights to forklift 1300kg into the cargo bay, which was still more than 400kg less than the GVM rating.

As a result, the Sprinter made light work of hauling this 1.3-tonne payload around town, with the only differences being a slightly firmer ride and more accelerator pedal required to maintain engine performance.

It easily hauled this load to the summit of our 13 per cent gradient, 2.0km set climb at 60km/h, although engine-braking on the way down was (as expected) not as strong given its small displacement.

In a manually-selected second gear, road speed quickly increased as the engine climbed towards the tacho’s redline on overrun, before the auto dismissed our manual gear selection and shifted up to third.

This automatic engine-protection protocol is common in Euro vans. However, if you’re not ready for it, it can spring a surprise when you’re leaning on the drivetrain to assist with engine-braking during a steep descent and it suddenly shifts up and starts running away from you. The quartet of disc brakes, though, easily compensated for this shortfall.

Four-coil suspension provides a noticeably supple unladen ride quality, which is impressive for a commercial vehicle with a one-tonne payload rating. It also feels sure-footed and well planted on the road, particular on the many wet roads we encountered during a rain-affected week of testing.

With its upright steering wheel angle and nicely-weighted steering feel, it offers a comfortable almost car-like driving experience. The driver’s seat has height, backrest rake and lumbar adjustment; there’s no rake adjustment for the base cushion but it doesn’t really need it. There are also clear eyelines to all mirrors, a nicely-positioned gearshift and an uncluttered dashboard/instrument layout that’s easy to read and operate.

The 2.0 litre turbo-diesel has energetic response in its peak torque band between 1500-3000rpm, where most city and suburban driving occurs. Snappy, seamless up-shifting occurs between 1500-2000rpm, providing brisk acceleration with excellent fuel economy. At highway speeds, good gearing ensures the engine needs only 1800rpm to maintain 100km/h and 1900rpm at 110km/h.

We only have two criticisms. One is the size and limited wide-angle effect of the left-side mirror, given the huge blind-spot that a solid-walled long wheelbase van like this creates over the driver’s left shoulder. Although the Transporter is (thankfully) equipped with blind-spot monitoring, a larger kerbside mirror with a more convex shape to increase its angle of view would be welcome.

The other is high internal noise levels at highway speeds emanating from the rear wheel housings. On some grades of coarse bitumen it can sound like the roar of a jet engine, which is too loud for sustained periods and could be a deal-breaker if you do a lot of highway work. We have recently tested rival vans without cabin bulkheads which have appreciably lower cargo bay noise levels at similar speeds (most notably a Chinese brand), so it can be done.

There's no ANCAP rating but the Transporter 6.1 adds to an already extensive list of active and passive safety with the following features now standard: front assist with city emergency braking (aka low-speed AEB), crosswind assist, side-assist including blind-spot monitoring/rear cross-traffic alert and multi-collision brake. There’s also driver and passenger front and side curtain airbags plus lots more.

The Sprinter is covered by a five year/250,000km warranty including five years roadside assist.

Scheduled servicing is every 12 months/40,000km whichever occurs first.

Capped-price servicing for the first five scheduled services during warranty period totals $7130, or a pricey average of $1426 per service.

Five years/unlimited km warranty with 12 months complimentary roadside assist. Scheduled servicing every 12 months/15,000km whichever occurs first. Capped-price servicing for first five scheduled services up to five years/75,000km of $3082.