Mercedes-Benz Sprinter vs Volkswagen Transporter

What's the difference?

Given the original Sprinter was released in 1995, it’s not surprising the current third-generation model feels like it’s benefitted greatly from decades of continuous refinement. Although the list price difference between our test vehicle and its closest Chinese rival is substantial, the 417 MWB Panel Van is hard to fault in terms of driver comfort, safety and all-round competence. It really is very good.

Although closely related to Ford’s E-Transit Custom, the e-Transporter has carved its own niche in appealing to VW Transporter loyalists and businesses wanting to project a chic Euro image. For tradies and other service providers its driving range is best suited to metro duties, which if combined with the convenience of daily back-to-base charging could make it a practical solution for many working roles.

The 417 MWB Panel Van rides on a 3665mm wheelbase (the shortest of three Sprinter wheelbases) and is almost 6.0 metres long (5932mm), more than 2.0 metres wide (2020mm) and stands almost 2.4 metres tall (2378mm). Its 12.4 metres kerb-to-kerb turning circle is impressively tight for a vehicle of this length.

It rides on simple and rugged MacPherson strut front suspension, with a robust live axle/leaf-spring arrangement under the tail. Steering is via rack and pinion and it has disc brakes all around.

Look beyond the optional silver metallic paint on our example and there’s extensive use of unpainted dark grey plastic on all the external surfaces where hard-working vans are most prone to wear and tear, including the hubcaps, front/rear bumpers, grille, door-handles/mirror shells and along the sides.

Its work-focused exterior styling is nicely integrated, combined with an equally neat and functional interior design that offers a visually-pleasing combination of patterned fabric seat-facings and hard surfaces that blend different shades of grey with splashes of satin chrome and piano black.

We also like the feel and response of mechanical switches (rather than touchscreen prompts) for adjusting settings like cabin temperature, fan speed and media volume.

Although based on the E-Transit Custom, the e-Transporter (like the Amarok) does a commendable job in establishing its own identity, with noticeable differences in styling and a spacious and functional cabin design with a distinct VW commercial vehicle look and feel.

Its dash design is free of protrusions, leaving enough floor space between it and the seats to allow drivers convenient ‘walk-through’ access from one side of the cab to the other.

Our LWB example is clearly designed with hard work in mind, armed with 16-inch steel wheels and unpainted dark grey plastic evident in areas most vulnerable to wear and tear including the bumpers, hubcaps, door handles and mirror shells.

It rides on a sprawling 3500mm wheelbase with MacPherson strut front and coil-spring rear suspension. Key body dimensions of 5450mm length and 2032mm width are combined with a practical 1978mm height, the latter allowing access to low clearance loading zones and multi-storey carparks. The long wheelbase contributes to its largish 13-metre turning circle.

With its 2215kg kerb weight and 4100kg GVM, our test vehicle has a sizeable 1885kg payload rating.

It’s also rated to tow up to 2000kg of braked trailer and with its 6100kg GCM (or how it can legally carry and tow at the same time), that means it can tow its maximum trailer weight while hauling its maximum payload to ensure optimum versatility.

The cargo bay, which offers a cave-like 9.0 cubic metres of load volume and internal lighting front and rear, has internal dimensions of 3316mm length (with bulkhead), 1732mm width and 1719mm height.

So, with 1350mm between the rear wheel-housings, it can comfortably fit two standard 1165mm-square Aussie pallets or up to four 1200 x 800mm Euro pallets, held in place by a choice of 10 floor-mounted load-anchorage points.

The cargo bay is accessed through a single kerbside sliding door with a wide 1260mm opening, or symmetrical rear barn-doors with large handles on each pillar to assist operator access.

The barn-doors also have internal storage bins and open to a full 180-degrees to assist forklift and loading dock access. Thoughtfully, their hinge design also holds the doors firmly open at 180 degrees, to minimise the chance of wind gusts slamming them shut with potential injury to the operator.

There’s also plenty of cabin storage starting with two tiers of bins in each door, with the highest being spacious enough to hold large bottles.

There's also a deep shelf on the passenger side lower dash, a large lidded compartment in the central dash-pad and overhead shelves with lockable storage on the passenger side. Plus, the dash offers a total of eight cup/small-bottle holders.

The base cushion of the two-passenger bench seat is also hinged at the front, which allows it to tilt forward and provide access to a large hidden storage area beneath.

A crew of three can travel in relative comfort (for a commercial van that is) thanks to a central seating position that provides a sturdy hoop-handle for support, sufficient knee clearance from the dash even for tall people, and a reasonably flat and spacious floor area.

The cabin also features the latest next-gen 'MBUX' multimedia system with 10.25-inch touchscreen, which for the first time offers wireless connectivity for Apple CarPlay and Android Auto.

There’s also digital radio and enhanced functionality including an optional navigation upgrade with seven years of map updates.

The heavy propulsion battery mounted beneath the load floor is largely responsible for the e-Transporter’s sizeable 2540kg kerb weight, which when deducted from its 3225kg GVM leaves a payload of 685kg.

However, Volkswagen’s published rating is higher at 760kg, as European payload measurement typically allows for a 75kg driver. Even so, that’s still a modest payload compared to numerous mid-size diesel rivals (including its TDI Transporter equivalent) offering up to one tonne or more.

About 150kg of the e-Transporter’s payload can be carried on the clever trio of folding roof racks courtesy of its Ford donor, which lie flush with the roof when not in use but can quickly be locked in vertical positions to carry loads as needed.

Our test vehicle is also rated to tow up to 2300kg of braked trailer but Volkswagen does not publish a GCM figure (how much it can legally carry and tow at the same time) so we don’t know if it can tow its maximum trailer weight while carrying its maximum payload.

The cargo bay, which offers up to 6.8 cubic metres of load volume, is accessed through a standard passenger-side sliding door with 1030mm opening width or the swing-up tailgate.

The load floor, which comes standard with a protective liner, is 3002mm long and 1777mm wide with 1392mm between the rear wheel housings. This means it can carry two standard Aussie pallets or three Euro pallets secured by a choice of eight load anchorage points.

A section of load floor length can also be extended to 3450mm by opening a hinged hatch on the lower left of the cabin bulkhead, which can be handy for carrying long lengths of timber, pipe, conduit, carpet rolls etc. The walls are also neatly lined to mid-height and there’s a 12V socket.

There’s also ample cabin storage with three tiers of storage (including large-bottle holders) in each front door plus cupholders on each side of the dash-pad, which also has a large open tray in the centre with a pair of USB ports.

The lower dash includes a large glove box, driver’s pop-out cupholder, wireless phone charging pad, 12V socket and more USB ports, while the centre seat backrest folds forward to serve as a mobile work desk.

Beneath the hinged base cushions on the passenger bench seat is a cavernous hidden storage area which is ideal for the five metre long charging cable.

The latest Transporter range comprises traditional TDI diesel powered 2WD models with list pricing (before on-road costs) of $58,590 for the short wheelbase (SWB) and $60,590 for the long wheelbase (LWB). 4Motion all-wheel drive variants are also available in both SWB ($62,590) and LWB ($64,590) configurations.

The e-Transporter, which comes standard with a single electric motor, single-speed automatic and rear-wheel drive, is the highest priced model in the range with list pricing of $83,590 for the SWB and $85,590 for the LWB.

This is higher than full-electric mid-size van rivals like the closely related Ford E-Transit Custom Trend LWB ($77,590 plus on-roads) and sharper priced LDV eDeliver 7 ($74,200 driveaway) but considerably lower than the Mercedes-Benz eVito 112 LWB which lists at $98,951.

Our test vehicle is the LWB version which comes standard with 16-inch steel wheels and 215/65 R16C tyres but no spare (tyre sealant/12v inflator kit only), LED headlights/DRLs/tail-lights/internal lighting, three folding roof racks, heated exterior mirrors a heated tailgate window with wiper and more.

The cabin and cargo bay are separated by a metal bulkhead plus there’s keyless start, single-zone climate control, heated seating for three, 12-inch digital instrument display, 13-inch multimedia touchscreen with Apple CarPlay Android Auto connectivity and digital radio, wireless phone charging, seven USB ports, two 12V sockets and more.

Buyers can personalise e-Transporters with no-cost options like deletion of the cabin bulkhead plus cargo bay options you must pay extra for including a right-hand side sliding door, dual powered sliding doors, rear barn-doors, side windows, a wooden floor liner, aircraft-style load-securing rails and shelving/cabinet preparation.

Volkswagen Commercial Vehicles also works closely with aftermarket vehicle converters to facilitate commercial and camper installations including no-cost options like a swivel front passenger seat and a second (12V) battery.

The (OM654) 2.0-litre, four-cylinder, turbo-diesel, which meets Euro 6 emissions standards using AdBlue, produces 125kW of power at 3800rpm with peak torque of 400Nm served between 1700-2400rpm. The nine-speed torque converter automatic offers the choice of sequential manual-shifting using the steering wheel-mounted paddles.

The e-Transporter’s single electric motor, which produces 210kW of power and 415Nm of torque, drives the rear wheels through a single-speed automatic transmission. It offers numerous drive modes including 'Normal', 'Eco', 'Sport', 'Slippery' and 'Tow/Haul' plus there's a 'B' button on the gear selector which optimises regenerative braking for largely one-pedal driving and maximum energy harvesting.

The motor and transmission are neatly combined in a compact unit mounted beneath the load floor driving the rear wheels. This design has an inherent traction advantage over front-wheel drive rivals, particularly when towing and hauling heavy loads on low-grip surfaces.

The dash display was claiming average combined consumption of 9.5L/100km when we stopped to refuel at the completion of our 281km test, of which about one third of that distance was hauling a heavy payload (see Driving).

Our own figure of 11.7 (based on actual fuel bowser and tripmeter figures) was higher but still reasonable economy for a vehicle in this GVM class in mostly urban use.

So, based on our own figures, you could expect a ‘real world’ driving range of around 800km from its 93-litre tank, which has been enlarged from 71 litres as part of the latest upgrades.

Volkswagen claims a combined (urban/extra-urban) cycle electric WLTP driving range of up to 330km from a single charge of its 64kWh lithium-ion propulsion battery, which can be charged from zero to 100 per cent in around seven hours and 30 minutes using a three-phase 11kW AC charger and 10-80 per cent in just 38 minutes using 125kW DC fast charging.

The dash display confirmed a 100 per cent charge and estimated driving range of up to 298km when we collected the test vehicle. After completing 103km of metropolitan driving there was 65 per cent charge and 186km range remaining, which was consistent with the original onboard estimate.

We plugged into a public AC station (the charging port is located behind a flap in the front bumper) and after three hours the battery charge had increased from 65 to 93 per cent, with the estimated driving range rising from 186km to 290km. The total test distance was 233km with average consumption of 20kWh/100km, so based on those figures a real-world driving range of around 300km from a full charge is credible.

Large handles on the doors and overhead shelves assist climbing aboard and there’s enough adjustment in the well-bolstered seat and leather-rimmed steering wheel to find a comfortable position.

Driver views from all angles are excellent thanks to well-designed mirrors along with cameras supported by active aids like blind-spot monitoring etc.

The cabin, with its high roof relative to seat height, has a spacious and airy feel and all controls are reasonably intuitive and easy to reach.

Unladen ride quality is surprisingly supple for a vehicle with a 6.0-tonne-plus GCM rating, combined with excellent steering feel that strikes a fine balance between minimal turning effort at low speeds (for loading etc) and firm handling response at higher speeds.

The drivetrain is also energetic, pulling strongly and cleanly from 1000rpm even though its maximum torque is tapped higher in the 1700-2400rpm zone. The automatic transmission has admirable refinement, with near-seamless shifting between its nine ratios.

The Sprinter is also impressively quiet at speeds up to 80km/h. Tyre and wind noise (the latter mainly around the large door mirrors) naturally increase at highway speeds, but remain far from intrusive. And with the engine requiring less than 2000rpm to maintain 110km/h, it’s well-suited to highway work.

To test its load-carrying ability, we forklifted 1.3 tonnes into the cargo bay which with driver equalled a payload of 1.4 tonnes. That's still almost half a tonne less than its limit.

Not surprisingly, it handled this load with ease, as handling and braking were largely unaffected and the ride quality became smoother thanks to such a big increase in sprung weight. Even so, the rear springs only compressed about 30mm.

It easily conquered our 13 per cent gradient, 2.0km-long set climb at 60km/h with this load onboard, as the auto downshifted to fourth gear to tap maximum torque when hauling this load to the summit.

Engine-braking on the way down, in a manually-selected second gear, wasn’t as robust but not unexpected given a 2.0-litre engine trying to restrain 1.4 tonnes of payload on a steep descent. Even so, the quartet of disc brakes efficiently kept speeds in check.

Overall, it was an impressive performance. However, we did note that the speed sign recognition function was not working for the duration of our test. And some welcome enhancements would be a driver’s left footrest and a fold-down inboard armrest for the driver’s seat, as fitted to its smaller Vito sibling.

It has a big left footrest and ample steering wheel and seat adjustment, with the latter including a fold-down inboard armrest, power lumbar support and even manual extension of the base cushion to provide extra thigh support.

The large truck-style door mirrors feature a wide-angle view in their lower third which combined with blind-spot monitoring and other active features ensures commanding side and rear surveillance for the driver.

More than 400Nm of torque is ample for a mid-size van and with most of that delivered instantly from standing starts thanks to the electric motor, it has zippy acceleration that’s ideal for metro driving.

It’s also like riding in a tram at suburban speeds with its near-silent drivetrain although tyre noise increases and can become intrusive at highway speeds, even with a sealed bulkhead to largely insulate the cabin from most of the tyre noise emanating from the rear wheel housings.

To sample its load carrying ability we forklifted 325kg into the cargo bay which combined with our crew of two equalled a total payload of more than half a tonne. It coped comfortably with this task across a mix of city roads and highway hauling. Overall, we found it difficult to fault as a urban-based workhorse.

The e-Transporter does not have an ANCAP rating as yet but comes standard with multiple airbags and a suite of active features including AEB with pedestrian and cyclist detection, front cross-traffic assist with swerve support, lane keeping assist, blind-spot monitoring, traffic sign recognition including ‘wrong way’ warning, front and rear parking sensors, tyre pressure monitoring, a reversing camera, adaptive cruise control and more.

Warranty is five years/250,000km whichever occurs first and includes a roadside assist support package.

Scheduled servicing is every 12 months/40,000km. Pay-as-you-go capped-pricing for the first five scheduled services totals $5905, or a pricey average of $1181 per year. Service plans are also available.

This van comes standard with a five-year/unlimited km warranty with roadside assist plus a separate eight-year/160,000km propulsion battery warranty.

Scheduled servicing is every 12 months/30,000km whichever occurs first. Volkswagen offers three-year and five-year prepaid service plans with average costs of around $400-$450 per service.

These terms are competitive with rivals like the LDV eDeliver 7 and Ford E-Transit Custom, with the LDV offering lower servicing costs and a longer battery warranty. The e-Transporter’s servicing is also considerably cheaper than its eVito German rival.

Volkswagen Group Australia is backed by a large national network of around 170-180 dealerships represented in all states and territories including many regional areas.