What's the difference?
This is the first real Mercedes-Benz GLE. It's the second version of the SUV, but the last one was really just a big update of the old ML, and it never really soared to the heights it could have as a result of that.
But this new version - the 2020 GLE - is exactly that. It's new.
The exterior is new. The engines are new. The underpinnings are new. The interior - yep, you guessed it - new.
The big question is, though, is the GLE a competitor now? Can it stand up against the BMW X5, Maserati Levante, Porsche Cayenne, Range Rover Sport, Volvo XC90 and even the VW Touareg?
Let's find out.
This is a Lotus - but it’s not like any Lotus you’ve ever known.
In fact, forget everything you know about Lotus, the British brand previously famous for small, lightweight sports cars is now evolving into something very different. Very, very different.
Under the control of Chinese automotive giant Geely since 2017, Lotus will shed its past and focus its future on all-electric, luxury vehicles like the Eletre we’re testing here.
The Eletre is a full-size luxury electric SUV designed to take on the likes of the Audi SQ8 e-tron, BMW iX and Mercedes-AMG EQE on the electric side, while also trying to lure buyers away from the likes of the Bentley Bentayga and Lamborghini Urus.
So, how does this radically different Lotus measure up to the brand’s reputation and stack up against its would-be competitors? Read on to find out…
All told, the Mercedes-Benz GLE 2020 model is an improvement in many ways over its predecessor. It's safer, more high-tech, considerably more luxurious and practical inside, and offers better value, too.
But, in 300d guise at least, it's let down by a slightly underdone engine, and suspension that just doesn't do a good enough job on rougher roads. It's close, but not close enough to be best in class.
Maybe that'll be a different case for the higher-grade versions with the most high-tech engines and the tricky optional suspension... we'll have to wait and see.
So, how does this radically different Lotus measure up to the brand’s reputation and stack up against its would-be competitors in the final summation? It doesn’t reset the benchmark in any area or stand out head and shoulders above its competition, but crucially for Lotus (and its overlords at Geely) it doesn’t feel behind its rivals.
For the Lotus diehards this is an unrecognisable addition to the brand’s legacy of great sports cars. But this new version of the brand is looking to reach fresh customers and the Eletre will likely grab their eye with its dramatic looks.
It’s a highly competitive luxury, performance SUV that should have anyone considering a similar sized Bentley, BMW, Mercedes, or even the Lamborghini taking it for a test drive. It has both elements - luxury and performance - that will appeal to those looking for something special.
You can make your own mind up about the styling of the new GLE. It's certainly more aggressive than the model that came before it, and Benz claims that it's the most aerodynamic SUV in its class.
The models on test were all fitted with the AMG styling pack and the bigger 21-inch multi-spoke wheels, and from some angles it's a striking car. I particularly like the way the rear-end treatment has worked for the GLE: the triangulated tail-lights, the lower bumper and the rear glass all work together well.
In profile, the GLE is quite challenging to look at. The rounded window-line is a bit awkward, and somehow the wheels just don't fit with the bulky guards (though I do like the way the AMG 21s poke out a bit at the back).
The front sees the diamond-style treatment to the grille for the AMG Line versions, but there's a lot of black plastic on the bumper, and the headlight shape gives it a bit of a droopy-eyed look. Is it just me, or is it a bit of a Bassett Hound?
It is a bigger car than before - 111mm longer (now 4930mm - and on an 80mm longer wheelbase, now 2995mm), and it's 15mm wider but 31mm lower - and it looks more substantial as a result. I'm just not sure it's pulling off its bulk as well as it could.
So the outside is pretty, er, interesting. We had comments from passersby to that effect, too, and in our comparison test it was the consensus of our team of experienced testers that the GLE had some challenging exterior design elements.
But inside is where the best bits hide, with a lot of luxury finishes, materials and technology giving the GLE some wow factor that its exterior design arguably misses out on.
The design of an electric SUV is, by its very existence, interesting as it’s something a Lotus has never been before. This is the brand’s new flagship SUV, designed to take on the likes of everything from the Bentley Bentayga to the BMW iX and even the Lamborghini Urus, so it needs to make a statement.
The design is influenced by the Evija electric hypercar, which Lotus built to kick-start its Geely era, but goes a step further with its angular design. It certainly looks more closely related to the Lamborghini SUV than any Lotus you’ve seen before.
It’s different, it looks special and will likely turn heads, but to be blunt, if you’re a Lotus lover who has an affection for the Elise, Exige and the like then this really isn’t for you.
This is a modern evolution for Lotus, created to appeal to new customers with its edgy exterior design, utterly modern interior look and premium finish.
One disappointment is the way the plethora of safety sensors and cameras can disturb the lines of the car, making it look like an unfinished prototype from some angles.
The cabin presentation and pragmatism is excellent in the new-generation GLE. There was an existing version on site for us to compare, and to say it's like night-and-day would be generous to the old model.
A lot of that comes down to the MBUX twin 12.3-inch screens on top of the dash - one for all the driver instrumentation and controls, and the other for sat nav, media, car controls and other settings. They look great, and there are multiple ways to control them: the steering wheel controls, the touch pad between the front seats, the screen in the middle is touch-capacitive, and there's the much-bragged-about “Hey Mercedes” voice control system.
But it's more than just the screens: the finishes and materials used in the GLE are exceptional. The plastics are excellent, the brushed aluminium treatment that runs the width of the dash with ambient lighting, the surrounds on the vents (oh, so many vents!) - it all works so well together. But the open-pore wood finish is my favourite element, adding a touch of ruggedness that's also plush and luxurious.
The test cars all had the high-end leather treatment and optional bolster-heavy seats, and they're okay, but a little fiddly to adjust. I guess that's the beauty of driver profiles - the car will remember your favourite settings and make the adjustments as you get in or out by detecting the key.
There's also excellent storage throughout - the door pockets in all four doors are huge, there are cupholders front and rear, and loose item storage is decent, too. Plus there are heaps of USB-C (fast charging) ports up front and in the back.
Speaking of the back, the cars at launch all had the seven-seat package, which might appeal to you, or not. It's more than just a couple of seats in the back row, because it includes electric seat adjustment for the second row, with slide and recline functions allowing you to prioritise second- or third-row space.
The space in the second-row with the seats set as far back as they can go is excellent. There's heaps of room for someone my height (182cm) to sit behind a similar sized driver with ample knee room, headroom and shoulder room. You'll be able to fit three adults across the back, or if you have kids, there are three top-tether points and outboard ISOFIX child-seat anchors, too. No child seat restraints in the third row, though.
Whether you choose the five-seat or seven-seat option, the boot space remains the same at 825 litres with five seats in play. All models have an electric tailgate, too.
And if you're curious about the third row, it should be fine for anyone shorter than 175cm for shorter drives. It's not super spacious back there, and should be considered a 5+2 option. Really need a seven-seat Merc? You could get a GLS if you can afford it, or go for a V-Class luxury van. Go on. Do it!
The modern and premium design carries over into the cabin, with the model we were testing finished in grey leather and Alcantra with gold highlights. Which, along with the fact there’s leather and carpet inside, makes this feel more polished and luxurious than any previous Lotus.
But once you look beyond that you notice it’s not quite as practical as such a large SUV could be. Yes, there are a couple of cupholders in the centre console, but one is quite small and not practical for most cups/bottles.
There’s a small shelf for the wireless smartphone charging pad and the centre console box, but aside from that, there’s no other significant storage space in the front.
On the plus side the seats are comfortable and supportive, which is also true of those in the rear. The space in the rear is excellent, with plenty of head and knee room that will allow four adults to travel in comfort (adding a fifth to the middle seat would be a squeeze).
Those in the back also get access to the small screen that allows them to adjust not only the climate control but also the front seats. The rear seats also recline and there’s a pair of cupholders and USB-C ports.
The Lotus Eletre has a generous 688-litre boot, which is wide and deep. However, it comes at the expense of a spare tyre, with only a puncture repair kit provided.
One thing that's really neat about the new Mercedes GLE range is that the brand has decided to specify each of the models exactly the same - that makes it simple for consumers, because essentially you're just paying more for a better engine.
That means the extensive standard equipment list is the same whether you choose the 300d entry-level diesel model at $99,900 (plus on-road costs), the mid-range petrol 450 model at $111,341, or the current range-topping six-cylinder diesel 400d at $118,142.
That may seem like a pretty slim range, but you can expect Mercedes-AMG to offer two additional performance-oriented models - the GLE 53 and the GLE 63 S - in 2020. And, for context, the current BMW X5 ranges from $112,990 to $149,900, while the Porsche Cayenne lineup spans from $117,000 to $242,000.
Standard equipment includes the company's MBUX multimedia system with dual 12.3-inch screens, LED lighting with adaptive high beam headlights, 20-inch alloy wheels, a power tailgate, 360-degree parking camera, colour head-up display, the company's 'Artico' leatherette upholstery with heated front seats, DAB+ digital radio and Apple CarPlay and Android Auto.
There are multiple ways to personalise and customise your GLE, but one that's expected to attract a lot of custom is the “7 Seat Package” which adds third-row seats for people up to 180cm tall, and also incorporates electric second row seat adjustment (tilt and slide) and electric seat folding. The pack is $3900.
Other option boxes include the AMG Sport Package ($9900, comprising an AMG bodykit, panoramic roof, wireless phone charging and leather upholstery), the Night Package ($4800, adds black exterior accents), the Vision Package ($4200, including panoramic roof, wireless charging, 13-speaker Burmester sound system) and the Energising Package Plus ($6200, adding multi-contour front seats with massaging, heated armrests, air fragrances).
The Eletre is one of many electric vehicles to fall victim to the fluctuating market, receiving an enormous price cut before it officially went on sale in Australia.
The range was meant to start at $239,000, but the decision makers changed their minds and slashed it by a whopping $49,100 so the ‘entry-level’ Eletre is priced from $189,900, plus on-road costs.
The Eletre S, which is the subject of this review, also received a major price cut, dropping to $229,990 from its original $269,000, while the range-topping Eletre R is now priced from $279,990 rather than $315,000 as first announced by the brand.
As for what you get for that money, the Eletre comes standard with a range of premium equipment, befitting Geely’s aspirations for the Lotus brand. This includes matrix LED headlights, two-tone paint with a black contrasting roof, 20-inch alloy wheels, air suspension, keyless entry and start, a key card with NFC (Near-Field Communication) function, four-zone climate control, eight-way power adjustable front seats and heated front seats.
There’s also a KEF premium sound system, in-built eSIM card with 5G capability, a wireless charging pad as well as a 12.6-inch digital instrument panel and a 15.10-inch OLED central multimedia screen.
Stepping up to the Eletre S adds more goodies including 22-inch 10-spoke alloy wheels, an 'Active Aero Pack', 64-colour ambient lighting, automatic parking assist and a 23-speaker KEF 3D surround sound system.
At the top of the range, the Eletre R gets a more potent dual-motor powertrain, two-speed transmission, unique 22-inch alloys and a 'Quartz' interior theme.
Powering the Mercedes-Benz GLE is a selection of engines, with petrol and diesel offered.
The entry-level power plant is the 300d, which uses a 2.0-litre four-cylinder turbo-diesel engine with 180kW of power (at 4200rpm) and 500Nm of torque (from 1600-2400rpm). It has a nine-speed automatic transmission and all-wheel drive as standard.
The range-topping diesel is a thumper. It's the 400d, which runs a 2.9-litre turbo-diesel six-cylinder with 243kW of power (at 4000rpm) and 700Nm of torque (from 1200-3000rpm). It also has a nine-speed auto and AWD standard.
The sole petrol model at launch is the 450, which employs a twin-turbocharged 3.0-litre in-line six-cylinder engine with 270kW of power (at 5500rpm) and 500Nm (at 1600-4500rpm). It uses a nine-speed automatic transmission with AWD, but this version is the only one with mild-hybrid tech, using 48-volt EQ Boost tech to help add 16kW and 250Nm for short stints of added performance (0-100km/h in just 5.7 seconds, apparently), and allowing the engine to shut off under light throttle or lift-off situations.
If you plan to tow, there's a factory-fit tow pack available that allows 750kg unbraked and 3500kg braked towing across all grades. This pack is the one from the factory - remember that - and it costs $1900. If you instead fit one as an aftermarket fit, the figures are 750kg/2700kg respectively.
As mentioned earlier, there are three Eletre models, with the base model and S sharing the same powertrain, while the R gets a unique set-up.
The Eletre and Eletre S punch out a very healthy 450kW/710Nm from the dual motors that provide all-wheel drive traction. Despite being a full-size SUV, the two 450kW models are able to run 0-100km/h in only 4.5 seconds.
The Eletre R gets more powerful motors that make a staggering 675kW/985Nm, and crucially also get a two-speed transmission, which helps with acceleration. Lotus claims it has enough performance for the Eletre R to launch from 0-100km/h in just 2.9 seconds, a hugely impressive time for such a big and luxurious vehicle.
Fuel consumption varies between the models, as you'd expect.
The 300d is the most frugal of the mix, with an official combined cycle fuel use claim of 6.9 litres per 100 kilometres. The 400d, with its bigger six-cylinder diesel, is said to use 7.7L/100km. The 450 petrol model has the highest claimed fuel use, at 9.1L/100km, and that's despite the fact it's the only version of this trio to bring electrification into the mix with the EQ Boost 48-volt mild hybrid system.
On test at the launch of the GLE we saw a displayed return of 9.4L/100km for the 300d model, but there was a fair bit of country road and highway driving in the mix.
All versions of the GLE are fitted with an 85-litre fuel tank.
Despite the different powertrains, all three Eletre models have the same 111kWh battery but the driving range varies across each one.
The entry-grade model has a claimed WLTP range of between 535-600km, the Eletre S drops to 490-535km and the Eletre R can travel between 410-450km on a single charge.
On test we found those claims to be optimistic, certainly on the higher end, and especially if you head out of the urban environment and don’t maximise the regenerative braking to keep the battery topping up.
The launch drive was limited to the 300d variant, though I did get a chance to sample the version with air suspension, as well as the model with the standard steel suspension.
Now, before we get too nerdy, this is an important element for a luxury SUV. Ride comfort is arguably as vital as effortless power. And, sadly for the GLE, neither model sets any benchmarks for suspension control and comfort.
The steel-sprung model doesn't have adaptive suspension at all, meaning that it can be bouncy, wobbly, unsettled and stiff all at the same time. The country road I sampled it on showed that the standard suspension offered up a quite nervous experience, never feeling as settled as a luxury SUV really ought to.
The air suspension version is definitely better, but still not as good as a BMW X5, Audi Q7 or VW Touareg. It lacks the body control and comfort that a true luxury SUV ought to offer.
Now, that might matter to you, or it might not. You might think the look of the car - with 20s, 21s or 22s filling the guards - is more important than how it deals with lumps and bumps. But it's our job to tell you how the land lies, and the GLE simply can't match the better SUVs in this segment as a driver's tool.
There is another level of suspension which the CarsGuide team (myself included) hasn't yet had the chance to sample - the E-Active Body Control system, which includes curve-tilting so it can make the car feel level through corners, and a system that'll scan the road ahead to predict bumps and lumps and prime the suspension to deal with it. That system is $13,000... and, while I haven't sampled it yet, it's my hope that it makes all the difference to the GLE.
So, what about the other driving elements? Well the steering is light and accurate, and decently responsive at low speeds or highway pace, and you're never left guessing as to what'll happen.
The engine, too, is decent - a 2.0-litre with 180kW and 500Nm is nothing to be sneezed at - but in a vehicle this large, with a kerb weight of 2165kg, and with a nine-speed automatic taking care of forward progress, it can be a busy engine.
That's because the transmission will shuffle between ratios when you encounter a hill as it doesn't quite have the grunt to simply stick in a gear and tug you along. It's not that big of a deal, and the transmission is smooth enough and pretty hard to catch out, but it is a little less effortless than a six-cylinder would no doubt be.
All in all, I was left wanting more from the drive experience. Maybe the higher-grade models with the highest-grade suspension will prove a better flag waver for the new-generation GLE.
The challenge for Lotus, and its competitors, is to make its cars stand out from the pack despite the increasing similarities in performance brought on by electric powertrains.
Whereas in the past we could have assessed the difference between a Lotus-built V8 compared to a BMW manufactured V8 or even a Mercedes-Benz V12, these days all the electric models produce the same quiet, effortless punch.
So, it creates a generic driving experience in some regards, when what you’re hoping for at this end of the market is something special and different. And it’s important to note I don’t use the term ‘generic’ in a negative sense, but simply the Eletre has similar driving characteristics to the electric models from BMW, Mercedes-AMG and others.
Where it does give a hint to Lotus’ heritage is in its handling, where the combination of the air suspension with adaptive dampers, torque vectoring (by braking) and the British brand’s decades of experience combine to create a surprisingly direct and responsive SUV.
You won’t mistake it for an Emira, Exige or Elise, but the Eletre does have dynamic ability a cut above your average luxury SUV.
As you'd expect, the Mercedes-Benz GLE has achieved the highest possible five-star ANCAP safety rating under the stricter 2019 criteria. Indeed, the GLE was given the best ever score for child occupant safety.
The GLE is loaded with the safety technology and equipment you would expect. There's auto emergency braking, lane departure warning, lane keeping assist (with active lane assist - it will merge into the next lane when you indicate), blind-spot monitoring, rear cross-traffic alert, front cross-traffic alert, adaptive cruise control, a 360-degree camera with reversing camera, front and rear parking sensors, semi-autonomous parking, and driver fatigue detection.
The GLE has nine airbags (dual front, front side, driver's knee, rear side, full-length curtain).
All GLE models have three top-tether restraints for child seats, and dual ISOFIX anchors in the second row. The seven-seat model has no third-row child restraints.
Another major change for this new era is massive upgrades in terms of safety technology. The Eletre is packed with an array of cameras and sensors to help you avoid an accident.
There are 34 in total - four Lidar, six radar, seven HD cameras and 12 ultrasonic sensors. This all feeds a raft of features, including 'Highway Assist', which makes the Eletre the first Lotus to drive itself.
However, as part of the price cut, the Lidar hardware is removed from the entry-level model from the MY25 built examples onwards. However, if you option the Highway Assist package, they are fitted again in order for the system to work.
Standard on all Australian models is the 'Lotus Pilot Pack' which includes all the safety items that have become so common in recent years, including adaptive cruise control, autonomous emergency braking, rear cross-traffic alert, blind-spot monitoring, driver monitoring and traffic sign information.
Neither ANCAP nor Euro NCAP have tested the Eletre, as the safety authority rarely tests such expensive vehicles.
The airbag count is seven - front, front side, side curtain and far side (front centre) - and there are three top tether point and two ISOFIX positions for child seats across the second row.
Mercedes-Benz stands by its three-year/unlimited kilometre warranty plan, stating at the launch it has no plans to extend it to match what most of the mainstream brands now offer (five years). But it's not alone in the luxury segment in that regard.
The big point the company's local reps made was that they're trying to lower the cost of ownership for customers through servicing packages. You can pre-pay them, or you can pay as you go (PAYG).
The GLE requires maintenance every 12 months or 25,000km. The pre-pay option is $2700 for the first three years/75,000km of maintenance or, if you decide to PAYG, the costs are $850, $1200 and $1250 (totalling $3300 over the same period). It makes sense to pre-pay then, and you can bundle the cost into your finance, too, so you'll notice it less.
There is three years roadside assist included at no cost if you buy the car brand new, as it coincides with the warranty period.
As for its ownership credentials, Lotus doesn’t offer capped price servicing, so you’ll need to discuss the on-going maintenance costs for your Eletre.
On the plus side, the new model is covered by a five-year/150,000km warranty for the car, with an eight-year/200,000km warranty for the battery.