What's the difference?
This is the first real Mercedes-Benz GLE. It's the second version of the SUV, but the last one was really just a big update of the old ML, and it never really soared to the heights it could have as a result of that.
But this new version - the 2020 GLE - is exactly that. It's new.
The exterior is new. The engines are new. The underpinnings are new. The interior - yep, you guessed it - new.
The big question is, though, is the GLE a competitor now? Can it stand up against the BMW X5, Maserati Levante, Porsche Cayenne, Range Rover Sport, Volvo XC90 and even the VW Touareg?
Let's find out.
The Audi Q7 has come in for its second facelift as it enters its ninth year of production while the younger Q8 is in for its first refresh.
But these two aren't like the Mitsubishi ASX and Eclipse Cross pair; Audi's MLB underpinnings were cutting edge at their launch 2015 and remain stand-out in the class with advanced suspension and chassis tech, connectivity and refinement.
A host of small visual and performance tweaks aim to make the range-topping SQ7 we're driving even better. But should you make the sensible seven-seat decision or go a little rogue and choose the sloping-roofed SQ8?
All told, the Mercedes-Benz GLE 2020 model is an improvement in many ways over its predecessor. It's safer, more high-tech, considerably more luxurious and practical inside, and offers better value, too.
But, in 300d guise at least, it's let down by a slightly underdone engine, and suspension that just doesn't do a good enough job on rougher roads. It's close, but not close enough to be best in class.
Maybe that'll be a different case for the higher-grade versions with the most high-tech engines and the tricky optional suspension... we'll have to wait and see.
There are newer options than the current Audi SQ7 and SQ8, including those which use the same platform, but don't write these luxury large SUVs off just yet.
It's a rare thing that a vehicle costing $200,000 has an air of pragmatism about it, but the SQ7 does. Its sensible leather upholstery, decent practicality, towing capability and near-excess of interior space make it a great family wagon.
As a counterpoint, the sharper looking SQ8 has minimal trade-off in comfort and interior room (at least for five) and is the kind of statement piece you'd expect for the price — especially in one of its loud paint colours.
Whichever way you leap, it's true that while the SQ7 and SQ8 are ageing, they are doing so gracefully and remain a superb option in this segment.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
You can make your own mind up about the styling of the new GLE. It's certainly more aggressive than the model that came before it, and Benz claims that it's the most aerodynamic SUV in its class.
The models on test were all fitted with the AMG styling pack and the bigger 21-inch multi-spoke wheels, and from some angles it's a striking car. I particularly like the way the rear-end treatment has worked for the GLE: the triangulated tail-lights, the lower bumper and the rear glass all work together well.
In profile, the GLE is quite challenging to look at. The rounded window-line is a bit awkward, and somehow the wheels just don't fit with the bulky guards (though I do like the way the AMG 21s poke out a bit at the back).
The front sees the diamond-style treatment to the grille for the AMG Line versions, but there's a lot of black plastic on the bumper, and the headlight shape gives it a bit of a droopy-eyed look. Is it just me, or is it a bit of a Bassett Hound?
It is a bigger car than before - 111mm longer (now 4930mm - and on an 80mm longer wheelbase, now 2995mm), and it's 15mm wider but 31mm lower - and it looks more substantial as a result. I'm just not sure it's pulling off its bulk as well as it could.
So the outside is pretty, er, interesting. We had comments from passersby to that effect, too, and in our comparison test it was the consensus of our team of experienced testers that the GLE had some challenging exterior design elements.
But inside is where the best bits hide, with a lot of luxury finishes, materials and technology giving the GLE some wow factor that its exterior design arguably misses out on.
If you're getting an SQ7, you'll want to tick the 'Black Pack' box because otherwise there are a lot of high-gloss silver details, especially at the rear that don't suit this tall and slightly awkward SUV.
The SQ8 is more convincing, appearing wider on the road with its new 'singleframe' grille design seemingly sucking it even closer to the tarmac like some kind of overgrown Audi RS3.
Both get an attractive new 2D design for the Audi rings and L-shaped grille details. These aid the SQ7's front end which is more muscular and purposeful than before.
The attractive lights have moved higher up the front end for enhanced presence, too. You get Matrix LEDs as standard but these candles are the hardcore HD Matrix items that feature laser light for further even longer light throw at night. They are simply awesome.
Fresh 22-inch alloy wheels and minor changes to badges finish off the exterior treatment for both cars.
The SQ8's bold specification — finished here in 'Sakhir Gold' — sets it apart from other SUVs as the metallic gold paint shimmers in the sunlight. The SQ8 is also available with whopping great 23-inch alloy wheels that you see here.
Inside, both cars share a similar architecture with 10.1-inch touchscreen for the multimedia and an 8.6-inch item below for heating and ventilation settings.
The SQ7 is a great example of a design ageing without dating, its confident horizontal lines and well-proportioned cabin features are as attractive as they were at launch, if less impressive than the related VW Touareg's whopping 15-inch screen or the minimalist Range Rover Sport.
Adding to the feeling of quality is that signature Audi smell — a combination of leather and the Sensory Package's perfume, no doubt. The SQ7 keeps a round-bottom steering wheel which remains one of the best in the business, it's just the right size and diameter trimmed with dimpled leather.
Final flourishes include the optional contrast red stitching and seatbelts as well as eye-catching turned aluminium trims.
The cabin presentation and pragmatism is excellent in the new-generation GLE. There was an existing version on site for us to compare, and to say it's like night-and-day would be generous to the old model.
A lot of that comes down to the MBUX twin 12.3-inch screens on top of the dash - one for all the driver instrumentation and controls, and the other for sat nav, media, car controls and other settings. They look great, and there are multiple ways to control them: the steering wheel controls, the touch pad between the front seats, the screen in the middle is touch-capacitive, and there's the much-bragged-about “Hey Mercedes” voice control system.
But it's more than just the screens: the finishes and materials used in the GLE are exceptional. The plastics are excellent, the brushed aluminium treatment that runs the width of the dash with ambient lighting, the surrounds on the vents (oh, so many vents!) - it all works so well together. But the open-pore wood finish is my favourite element, adding a touch of ruggedness that's also plush and luxurious.
The test cars all had the high-end leather treatment and optional bolster-heavy seats, and they're okay, but a little fiddly to adjust. I guess that's the beauty of driver profiles - the car will remember your favourite settings and make the adjustments as you get in or out by detecting the key.
There's also excellent storage throughout - the door pockets in all four doors are huge, there are cupholders front and rear, and loose item storage is decent, too. Plus there are heaps of USB-C (fast charging) ports up front and in the back.
Speaking of the back, the cars at launch all had the seven-seat package, which might appeal to you, or not. It's more than just a couple of seats in the back row, because it includes electric seat adjustment for the second row, with slide and recline functions allowing you to prioritise second- or third-row space.
The space in the second-row with the seats set as far back as they can go is excellent. There's heaps of room for someone my height (182cm) to sit behind a similar sized driver with ample knee room, headroom and shoulder room. You'll be able to fit three adults across the back, or if you have kids, there are three top-tether points and outboard ISOFIX child-seat anchors, too. No child seat restraints in the third row, though.
Whether you choose the five-seat or seven-seat option, the boot space remains the same at 825 litres with five seats in play. All models have an electric tailgate, too.
And if you're curious about the third row, it should be fine for anyone shorter than 175cm for shorter drives. It's not super spacious back there, and should be considered a 5+2 option. Really need a seven-seat Merc? You could get a GLS if you can afford it, or go for a V-Class luxury van. Go on. Do it!
The difference between aged and dated is best summed up, though, by the excellent usability of the SQ7's cabin controls.
The separate screen for ventilation, for example, makes it simple to adjust seat or vent temperatures without interrupting the main screen's navigation instruction or other media systems.
When using wireless Apple CarPlay and Android Auto the top screen is entirely devoted to the other software with no remnants of Audi's system. It runs smoothly at all times.
Switching back to Audi's system, and there's a lack of contrast to the dark main screen and navigation. The touch targets are huge, though, and the satisfying click of the haptic feedback is welcome when driving. It seems expensive and natural in a world of feel-free touch operation.
Audi's 12.3-inch digital driver's display remains one of the best in the business. Legible and customisable with bespoke sport modes and the ability to show a full-size map, if you wish.
You can keeping devices charged with a wireless pad or there are two USB-C ports under the cushy centre armrest. A 12-volt socket is also available, and two more charge points are found in the back.
If there's one criticism in the front, it's the fairly limited storage. The door bins are big enough for a 600mL bottle but not much more and beneath the armrest the tray is shallow. The only other storage spots are the two cupholders which are the perfect size for a small take-away coffee.
While on the critiques, the drive mode selector is awkwardly hidden near the passenger below the touchscreen.
The seats are amazingly comfortable with ample support and power adjust for everything, including under-thigh length and bolsters. Several massage programs can be accessed through the menus, too.
Continuing the comfortable seating, the SQ7's second row is capacious with plenty of head, leg and toe room even for those over 180cm.
The bench slides forwards and backwards manually and the backrest is adjustable. A fold-down armrest contains two more small cupholders, and there are two separate climate zones, two vents and heated outboard seats.
However, folding and unfolding the second row is a bit complex and quite heavy work with a strange mix between electric and manual movement to access the third row — a Nissan Pathfinder does this better.
Once back there, the third row is passable for adults providing the second row is slid forward.
There are ISOFIX ports and top tether anchors for both power-deployed third row seats, so you can fit up to five children's seats in an SQ7.
The SQ8's second row is still generous but you do lose a small amount of headroom owing to the sloping roof design.
You also sacrifice some boot space, at 608L with five seats and 1755L with the second row folded. That's still a lot but the spacious SQ7's 793L/1921L figures are even better and 295L with all seven seats up is respectable. Both have sturdy 40/20/40 split-fold rear seats.
As the vehicles are equipped with air suspension, owners can raise or lower the boot floor to make it easier to load bulky objects if needed. A power tailgate is standard on both models.
A retractable luggage cover, netted pocket, boot lights and some underfloor storage complete the boot, however both cars lack a spare tyre of any sort. A tyre inflation kit is included.
One thing that's really neat about the new Mercedes GLE range is that the brand has decided to specify each of the models exactly the same - that makes it simple for consumers, because essentially you're just paying more for a better engine.
That means the extensive standard equipment list is the same whether you choose the 300d entry-level diesel model at $99,900 (plus on-road costs), the mid-range petrol 450 model at $111,341, or the current range-topping six-cylinder diesel 400d at $118,142.
That may seem like a pretty slim range, but you can expect Mercedes-AMG to offer two additional performance-oriented models - the GLE 53 and the GLE 63 S - in 2020. And, for context, the current BMW X5 ranges from $112,990 to $149,900, while the Porsche Cayenne lineup spans from $117,000 to $242,000.
Standard equipment includes the company's MBUX multimedia system with dual 12.3-inch screens, LED lighting with adaptive high beam headlights, 20-inch alloy wheels, a power tailgate, 360-degree parking camera, colour head-up display, the company's 'Artico' leatherette upholstery with heated front seats, DAB+ digital radio and Apple CarPlay and Android Auto.
There are multiple ways to personalise and customise your GLE, but one that's expected to attract a lot of custom is the “7 Seat Package” which adds third-row seats for people up to 180cm tall, and also incorporates electric second row seat adjustment (tilt and slide) and electric seat folding. The pack is $3900.
Other option boxes include the AMG Sport Package ($9900, comprising an AMG bodykit, panoramic roof, wireless phone charging and leather upholstery), the Night Package ($4800, adds black exterior accents), the Vision Package ($4200, including panoramic roof, wireless charging, 13-speaker Burmester sound system) and the Energising Package Plus ($6200, adding multi-contour front seats with massaging, heated armrests, air fragrances).
Audi's range of Q7 and Q8 large SUVs starts at $117,284 for the 45TDI and there's a plug-in hybrid version from $152,284, both before on-road costs. The flagship SQ7 and SQ8 are $174,815 and $178,815, respectively.
The pair is a rare example of a discounted new car, albeit by a slim $585, so you'd expect these behemoths to offer comprehensive standard specification.
Features such as 22-inch alloy wheels, ambient interior lighting, soft close doors, power-adjust heated and ventilated seats, quad-zone climate control, 'Valcona' leather upholstery, a 17-speaker Bang & Olufsen sound system, full-length sunroof, navigation and a head-up display are included.
Naturally, options are available in packs and standalone choices with all vehicles we drove featuring at least one of the expensive box-ticks.
The 'Sensory Pack' seems a logical choice, bundling a 23-speaker, 1920-watt sound system with raising tweeters, 'Dinamica' headlining, massage seats, heated rear seats, Audi's air ioniser and interior perfume, extended leather upholstery and rear sun shades for $14,400.
Another major option is the $10,900 'Dynamic Package' with active roll stabilisation and Quattro Sport rear differential.
Stand-out stand-alone options include HD Matrix LED and Laser headlights combined with customisable OLED rear signatures ($3950) and the black exterior styling packages ($1850, or $2550 for the Plus version).
The as-tested price for the tow pack-equipped ($1500) 'Daytona Grey' car we spent most time in was rather high at $209,215 before on-road costs — that's over $30K worth of extras.
Powering the Mercedes-Benz GLE is a selection of engines, with petrol and diesel offered.
The entry-level power plant is the 300d, which uses a 2.0-litre four-cylinder turbo-diesel engine with 180kW of power (at 4200rpm) and 500Nm of torque (from 1600-2400rpm). It has a nine-speed automatic transmission and all-wheel drive as standard.
The range-topping diesel is a thumper. It's the 400d, which runs a 2.9-litre turbo-diesel six-cylinder with 243kW of power (at 4000rpm) and 700Nm of torque (from 1200-3000rpm). It also has a nine-speed auto and AWD standard.
The sole petrol model at launch is the 450, which employs a twin-turbocharged 3.0-litre in-line six-cylinder engine with 270kW of power (at 5500rpm) and 500Nm (at 1600-4500rpm). It uses a nine-speed automatic transmission with AWD, but this version is the only one with mild-hybrid tech, using 48-volt EQ Boost tech to help add 16kW and 250Nm for short stints of added performance (0-100km/h in just 5.7 seconds, apparently), and allowing the engine to shut off under light throttle or lift-off situations.
If you plan to tow, there's a factory-fit tow pack available that allows 750kg unbraked and 3500kg braked towing across all grades. This pack is the one from the factory - remember that - and it costs $1900. If you instead fit one as an aftermarket fit, the figures are 750kg/2700kg respectively.
The SQ7 and SQ8 both use a 4.0-litre twin-turbo 'hot vee' V8 petrol after the diesel SQ7 was abandoned in mid-2022.
It is the same engine you'll find in just about every application of this MLB platform, including the Porsche Cayenne, Bentley Bentayga and Lamborghini Urus — though it makes more power elsewhere.
In Audi's two medium-sporty SUVs it produces 373kW at 5500rpm and 770Nm between 2000-4000rpm.
In practice, it's a swelling, punchy engine without much top-end sparkle — though 4.1 seconds to 100km/h is nothing to scoff at.
The V8 also produces a rather splendid soundtrack, striking the right balance between Detroit burble and motorsport bark for this application.
An eight-speed torque converter auto transmission has been retuned for improved shift logic and it remains buttery smooth. It's pleasing enough just manoeuvring slowly around a car park, where you can feel just well calibrated the long travel throttle and transmission logic are.
Fuel consumption varies between the models, as you'd expect.
The 300d is the most frugal of the mix, with an official combined cycle fuel use claim of 6.9 litres per 100 kilometres. The 400d, with its bigger six-cylinder diesel, is said to use 7.7L/100km. The 450 petrol model has the highest claimed fuel use, at 9.1L/100km, and that's despite the fact it's the only version of this trio to bring electrification into the mix with the EQ Boost 48-volt mild hybrid system.
On test at the launch of the GLE we saw a displayed return of 9.4L/100km for the 300d model, but there was a fair bit of country road and highway driving in the mix.
All versions of the GLE are fitted with an 85-litre fuel tank.
With 2340kg to heave around, not even the 48-volt mild hybrid system can save the SQ7's fuel consumption — it's a thirsty beast.
The rated ADR combined cycle (urban, extra-urban) figure is 11.8L/100km and indulging in the ample performance resulted in 16.5L/100km on the trip computer. The SQ8 was much the same.
The SQ7 is certified to tow up to 3500kg (braked), equal to a Toyota LandCruiser or Nissan Patrol.
A fairly large 85L tank gives the SQ7 a theoretical driving range of around 720km from a fill-up. Naturally, 98 octane unleaded is required.
The launch drive was limited to the 300d variant, though I did get a chance to sample the version with air suspension, as well as the model with the standard steel suspension.
Now, before we get too nerdy, this is an important element for a luxury SUV. Ride comfort is arguably as vital as effortless power. And, sadly for the GLE, neither model sets any benchmarks for suspension control and comfort.
The steel-sprung model doesn't have adaptive suspension at all, meaning that it can be bouncy, wobbly, unsettled and stiff all at the same time. The country road I sampled it on showed that the standard suspension offered up a quite nervous experience, never feeling as settled as a luxury SUV really ought to.
The air suspension version is definitely better, but still not as good as a BMW X5, Audi Q7 or VW Touareg. It lacks the body control and comfort that a true luxury SUV ought to offer.
Now, that might matter to you, or it might not. You might think the look of the car - with 20s, 21s or 22s filling the guards - is more important than how it deals with lumps and bumps. But it's our job to tell you how the land lies, and the GLE simply can't match the better SUVs in this segment as a driver's tool.
There is another level of suspension which the CarsGuide team (myself included) hasn't yet had the chance to sample - the E-Active Body Control system, which includes curve-tilting so it can make the car feel level through corners, and a system that'll scan the road ahead to predict bumps and lumps and prime the suspension to deal with it. That system is $13,000... and, while I haven't sampled it yet, it's my hope that it makes all the difference to the GLE.
So, what about the other driving elements? Well the steering is light and accurate, and decently responsive at low speeds or highway pace, and you're never left guessing as to what'll happen.
The engine, too, is decent - a 2.0-litre with 180kW and 500Nm is nothing to be sneezed at - but in a vehicle this large, with a kerb weight of 2165kg, and with a nine-speed automatic taking care of forward progress, it can be a busy engine.
That's because the transmission will shuffle between ratios when you encounter a hill as it doesn't quite have the grunt to simply stick in a gear and tug you along. It's not that big of a deal, and the transmission is smooth enough and pretty hard to catch out, but it is a little less effortless than a six-cylinder would no doubt be.
All in all, I was left wanting more from the drive experience. Maybe the higher-grade models with the highest-grade suspension will prove a better flag waver for the new-generation GLE.
Our drive loop started in South-East Sydney where the SQ7's burbly V8 and air suspension fitted right in, easily soaking up the worst of the concrete expansion joints and sharp-edged potholes.
It is a joy to waft around in the refined SQ7 with its remarkably good vision out the front and back (with 360-degree cameras to help elsewhere). Standard rear-wheel steer allows the back tyres to rotate up to 5.0 degrees, giving the 5072mm long SQ7 a better turning circle (12.5m) than a Q3 small SUV.
Its driven home further by the excellent drive mode customisation. Along with the standard programs, you can set an 'Individual' mode up with various selections for the suspension, steering, powertrain response and exhaust noise.
Following the SQ7, our time in the SQ8 took in some more twisting roads and the combination of 23-inch alloys with firmer suspension settings meant that, even in 'Comfort', 'Auto' or 'Balanced' drive modes, the coupe-styled model had a busier ride.
Both SQ7 and SQ8 featured 'Sport' adaptive air suspension, sitting 15mm lower than normal with the ability to drop the ride height up to 40mm in 'Dynamic' mode or raise it 50mm in lift mode to get out of sticky situations.
Audi chose not to specify the Dynamic pack on the SQ8, though, and the difference is noticeable compared to the SQ7. The coupe SUV rolls a little more in hard cornering and doesn't engage the rear end in quite the same way.
Back in the SQ7, turn in may feel a little less sharp owing to the taller height but the active roll stabilisation and Quattro electronically-controlled limited-slip differential splitting power between the two rear wheels makes for a more confident vehicle with better punch out of corners.
Grip is prodigious and the SQ7 is always in control with 285/35R22 Bridgestone Turanza T005 tyres.
A 2.4-turn lock-to-lock steering system is well-judged, remaining light in Comfort but adding enough weight and precision in Dynamic.
The brakes — 400mm front rotors clamped by six-piston calipers with optional ceramics — are reassuring and feel Autobahn ready.
The Audi SQ7 with Dynamic Pack is like an Olympic swimmer that's put on some kilos and had a few kids but can still gap his teenage son in a 50-metre freestyle race.
This is perhaps the perfect expression of Audi's 'S' models USPs, being totally normal when pottering despite huge reserves of talent.
As you'd expect, the Mercedes-Benz GLE has achieved the highest possible five-star ANCAP safety rating under the stricter 2019 criteria. Indeed, the GLE was given the best ever score for child occupant safety.
The GLE is loaded with the safety technology and equipment you would expect. There's auto emergency braking, lane departure warning, lane keeping assist (with active lane assist - it will merge into the next lane when you indicate), blind-spot monitoring, rear cross-traffic alert, front cross-traffic alert, adaptive cruise control, a 360-degree camera with reversing camera, front and rear parking sensors, semi-autonomous parking, and driver fatigue detection.
The GLE has nine airbags (dual front, front side, driver's knee, rear side, full-length curtain).
All GLE models have three top-tether restraints for child seats, and dual ISOFIX anchors in the second row. The seven-seat model has no third-row child restraints.
The Audi SQ7 is currently unrated by local ANCAP safety authority but Euro NCAP awarded a Q7 50TDI a maximum five stars in 2019.
It features eight airbags, adaptive cruise control, lane-keep assist, blind-spot monitoring, rear cross-traffic alert, surround-view monitor and exit-warning system to stop occupants dooring cyclists.
The adaptive cruise control is smooth and natural, although we found the lane-keep and lane-trace programs to be a little overbearing. Both can be easily disabled by holding the button at the end of the indicator stalk for about five seconds.
Mercedes-Benz stands by its three-year/unlimited kilometre warranty plan, stating at the launch it has no plans to extend it to match what most of the mainstream brands now offer (five years). But it's not alone in the luxury segment in that regard.
The big point the company's local reps made was that they're trying to lower the cost of ownership for customers through servicing packages. You can pre-pay them, or you can pay as you go (PAYG).
The GLE requires maintenance every 12 months or 25,000km. The pre-pay option is $2700 for the first three years/75,000km of maintenance or, if you decide to PAYG, the costs are $850, $1200 and $1250 (totalling $3300 over the same period). It makes sense to pre-pay then, and you can bundle the cost into your finance, too, so you'll notice it less.
There is three years roadside assist included at no cost if you buy the car brand new, as it coincides with the warranty period.
Audi recommends SQ7 and SQ8 owners bring their car in for a service every 12 months or 15,000km.
Service pricing is not cheap, with a five-year package costing $4600 for either model. For reference a basic service plan for a BMW X5 costs $3450 for five years.
Audi has moved to a five-year, unlimited kilometre warranty with owners able to extend that (for a fee) up to nine years with Audi Advantage. An extra two years of warranty and scheduled servicing costs $4360 for the SQ7 and $4160 for SQ8.
Additionally, customers get access to Audi's loyalty programs with event invitations, ambassador experiences and discounts offers from select partner companies.