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Mercedes-Benz GLE-Class


Mercedes-Benz GLC-Class

Summary

Mercedes-Benz GLE-Class

Not so long ago, even the idea of 'coupe SUV' would have been considered just a little bit silly.

But not anymore. This almost contradictory bodystyle is well and truly here to stay, as evidenced by the expanding catalog of available models pouring out of premium automakers.

Benz tells us, for example, that coupe versions make up some 25 per cent of its GLE sales in Australia.

Which brings us to this car – the second-generation GLE coupe. We were sent to its international launch to find out what’s new, what’s changed, and what Benz has in store for the Australian market, come its arrival in Q3 of 2020. Read on to find out what we discovered.

Safety rating
Engine Type2.0L turbo
Fuel TypeDiesel
Fuel Efficiency6.9L/100km
Seating5 seats

Mercedes-Benz GLC-Class

I’m the eldest child in my family, and the best. That’s despite not having a degree in international law and working for the United Nations saving lives like my younger sister, or being a high-flying accountant like my other sister, or running a design agency in Germany like my other sister.

But being first and best like me is the exception to the rule because normally first versions of anything aren’t as good as they can be – like the Mercedes-Benz GLC when it made its debut in 2015. Now the updated version has arrived and it’s better, much better... in some ways.

Yes, the GLC is the most popular Mercedes-Benz model in this country. It is literally the C-Class of the brand’s SUV line-up (which has changed, too).

There’s no longer a diesel, but there’s a hybrid instead, although that won’t arrive until 2020 along with the hardcore AMG versions.

Which is why at the Australian launch in October, 2019, I was only given the GLC 200 and 300 to climb all over and drive. So, while neither I nor anybody else piloted all of the types of GLCs you can buy, here’s everything you need to know about them.

Safety rating
Engine Type2.0L turbo
Fuel TypePremium Unleaded Petrol
Fuel Efficiency7.8L/100km
Seating5 seats

Verdict

Mercedes-Benz GLE-Class7.6/10

Whether you like Coupe SUVs or not is an entirely subjective matter, but there’s no denying the GLE 53 is a tech and spec showcase – some of the best Mercedes has to offer. If you can get past its relatively enormous dimensions and naturally compromised visibility – it’s even a hoot to drive.

The significant proportion of GLE consumers who are picking one of these over the regular version will be pleased with its many improvements. We’ll know more about how its price and specification lines up against primary rivals closer to its Australian launch date, so stay tuned.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel and meals provided.


Mercedes-Benz GLC-Class7.6/10

The updated Mercedes-Benz GLC has improved in many ways. It’s better looking, more powerful, and smarter with the addition of Hey Mercedes and new technology. The loss of the diesel won’t upset many. Benz says its customers are moving away from that fuel and the arrival of the plug-in hybrid is a step in the right, and more environmentally friendly, direction.

The GLC 300 is the sweet spot in the range. It's a bit over $10K more expensive than the 200 but comes with all-wheel drive, proximity unlocking, privacy glass and the awesome safety tech.

Design

Mercedes-Benz GLE-Class8/10

The GLE Coupe has improved so much in its looks it’s easy to see when it came to the second-generation GLE underpinnings, Benz had it planned from the beginning.

It looks mean, especially the 53 with its giant toothy grille. The stance is low and wide for an SUV, and I’m especially a fan of the much more resolved rear end.

It’s less bulbous and frumpy, more slick and menacing, rounded out nicely by the flick of a lip spoiler jutting out the rear.

You might think proportionally, the very idea of a coupe SUV is silly, and there’s no denying that, but then, you and I might not be the target audience.

That audience is someone looking for an avant-garde take on what a sports car actually looks like. They will be pleased – I’d say its even more resolved than BMW’s X Coupes and a little less science-fiction than Audi’s Q8. The incoming Coupe version of the Porsche Cayenne will be a real challenger.

The presence the GLE Coupe exudes extends to the inside, where there’s plenty of Mercedes wow factor. Level what you might at the brand’s use of silver fittings and flat dual-screen set-up, there’s no denying Benz offers an interior entirely unlike its competition.

The GLE has one of the best of the recent Benz interiors, too. I love the way the big dual-screen set-up is framed in a 'leather'-clad bay of vents.

I also like the real wood trim on our test car which runs across the dash and flows into the doors, and of course the wholly unnecessary vent-overload (becoming a Benz signature) pride of place in the centre of the dash.

It’s complemented by the tape-deck style silver switches for the climate controls which protrudes underneath.

The materials are great, with Artico trim running down the centre console, and across each doorcard. Almost every surface you’ll reasonably come into contact with is soft, and the commitment to real metals and wood is admirable.

Other highlights include the comfortable seats (with heating which extends into the armrests!) and AMG wheel which is flashy and aggressive, well suited to such a gratuitous vehicle.


Mercedes-Benz GLC-Class8/10

I’ve worked it out: Mercedes-Benz’s designers have just flipped the grille of the previous model upside down. No, they haven’t, but the new face of the GLC looks more resolved, broader and determined than the 2015 car.

Along with the grille and bumper, the headlights have been restyled and now appear more elegant, while the inlays in the tail-lights now have a floating square-shaped design.  

Changes to the interior may seem minimal, but only from a material and trim perspective, the upgrade in technology is big. There’s the new display screen, the digital instrument cluster, the steering wheel and touch pad controller, and new upholstery colours.

There are 17 upholstery colours and combinations. Black is standard across the line-up in Artico and leather, while 'Silk Beige' and 'Magma Grey' are no-cost options on GLC 200 and 300 SUVs.

There are 10 paint hues to choose from with 'Polar White' (non-metallic) being a no-cost colour across the range and 'Iridium Silver Metallic' standard on the GLC 63 S SUV and Coupe.

Optional colours include: 'Hyacinth Red', 'Brilliant Blue' and what seems like 50 shades of grey with names like 'Selenite Grey', 'Mojave Silver' and 'Obsidian Black.'

Do the grades differ in their look? Yep, you can tell you’re looking at a GLC 300 and not a 200 by the 20-inch alloy wheels, running boards and rear privacy glass.

The GLC 300 Coupe could be mistaken for a full-blown AMG model thanks to its AMG Line body kit including 20-inch wheels, while the cabin is also outfitted with the AMG Line interior package adding aluminum sports pedals, flat-bottomed steering wheel and AMG floor mats.

As for the AMG grades the GLC 63 S looks more hardcore than its 43 ‘lite’ sibling thanks to the 21-inch rims, ‘jet-wing’ design front apron, flared guards, finned diffuser, spoiler lip and AMG performance exhaust system.

All interiors, regardless of the grade, are stunning. Even the entry-level GLC 200 with its black ash open pore wood trim and chrome air vents feels modern and uber stylish (I’m reclaiming the word uber).

There’s definitely more wow factor here than in the cabins of Audi and BMW rivals, particularly now with the large media screen and virtual instrument cluster.

What are the GLC’s dimensions? Well, it’s not a huge SUV at just 4669mm long, 1890mm wide and 1639mm tall.

Practicality

Mercedes-Benz GLE-Class7/10

Naturally, the entire idea of shaving a solid bit of roof off of an SUV is going to compromise the amount of ‘practicality’ you get from such a large footprint.

Those compromises are not only there, but they are quite obvious. The sheer height of the GLE makes peering over the edge of the bonnet difficult for parking, and the sloped roofline causes the A-pillar to eat quite a bit of your field of vision.

As you might imagine, it’s genuinely difficult to see much out of the back of the GLE Coupe. I caught myself continually adjusting the rear vision mirror – as though somehow it would grant me more vision out of the letterbox rear window.

While front passengers get away with plenty of room, rear passengers are a little harder done by. This is again, largely due to the roof pillar, which eats into headroom and gives the cabin a claustrophobic feel.

Thankfully, legroom is fantastic (largely due to that massive GLE platform), the trim is all just as good as it is in the front seats, and the back of the centre console gets its own set of climate controls, adjustable air vents and USB-C power outlets.

I’d hardly say there’s an abundance of bottle holders for occupants, but there are a few. They aren’t big or packaged in ideal locations, but you’ll be able to get away with four 300ml containers in the front and four in the rear.

The boot has been re-worked from the GLE Coupe’s predecessor, there’s five extra litres on tap, for a total of 655 litres (VDA) – so it’s far from useless, but still down significantly from the full size GLE which has a massive 825L of space.

Benz has made the boot more useful, too, lowering the sill by 60mm for easier access.


Mercedes-Benz GLC-Class7/10

It depends. The SUV is absolutely (and obviously) the more practical of the two body styles, and at 191cm tall I can sit with plenty of head and legroom behind my driving position, while the boot’s cargo capacity is 550 litres.

The Coupe will need you to make a couple of practicality compromises. There weren’t any Coupes at the Australian launch in October, but Matt Campbell tested it in Europe and at 182cm tall he found the raked roofline better suited to smaller adults and children. The boot in the Coupe is smaller, too, at 500 litres capacity.

Cabin storage on board both the SUV and Coupe is good with four gigantic cupholders (two up front and two in the back), big door pockets, a large centre console bin and a decent-sized hidey hole under the trapdoor in front of the media touch pad.

Talking of that touch pad, it’s just one of the ways to access the media system, you can also use the touchscreen and the small black ‘swipe’ button on the left of the steering wheel.

The MBUX media system with its Hey Mercedes personal assistant function works to open the sunblind for example, or adjust the climate control, or locate destinations in the sat nav.

While the tech is still a bit clunky it represents the primitive stages of cars that’ll probably be more like companions in years to come. That’s possibly a bit creepy, but damned convenient and practical, nonetheless.

The digital instrument cluster is configurable to align with each driver’s personal preferences.

All GLCs come equipped with two USB ports and a 12-volt outlet, while grades from the 300 up also have smartphone wireless charging.

Three-zone climate control is only standard on the Mercedes-AMG GLC 63 S, but all grades come with directional air vents for the rear seats.

Price and features

Mercedes-Benz GLE-Class7/10

There’s no dancing around the fact that the GLE Coupe is a niche, gratuitous product, targeted at a well-off consumer.

We don’t know what the pricing will be for the Australian range yet – and we won’t for a few months. But what we do know is Mercedes-Benz will only bring two highly specified variants to our market for the launch.

Those two will be the AMG-tuned GLE 53 which we were able to test at the launch, and a slightly lesser specified GLE 450.

Expect tall pricing, north of the wagon bodied GLE 450 ($111,341) for the 450 Coupe and outgoing GLE 43 Coupe ($145,829) for the GLE 53 Coupe.

The GLE Coupe will go into battle against the new BMW X6 (from $121,900) and Porsche Cayenne (from $116,600) and Audi Q8 ($128,900)

Standard features, as with the rest of the second-generation GLE range will be pretty good. We don’t know exactly what Australian-specified vehicles will get, but the GLE 53 as tested in Europe came with an extensive list of items.

You can expect all variants to get 20- to 22-inch alloys, electric tailgates, LED headlights, and Benz’ signature ‘Artico’ faux leather interior trim. The 53 also had a swish fully RGB adjustable interior ambient lighting suite and real wood in the dash. Very nice.

All GLE Coupes will have the impressive MBUX (I’m told it’s said “em bee you ex”, not “em bucks”) digital dash and multimedia suite, consisting of two 12.3-inch screens, one a digital dash, the other a multimedia screen.

The flashy setup also supports Apple CarPlay and Android auto as well as the usual connectivity via Bluetooth and packs several USB C outlets alongside Aux and USB 2.0. Our test 53 had a head-up display, too.

Mercedes’ built-in assistant (summoned by uttering 'Hey Mercedes') has perhaps the best native voice recognition on the market in terms of its accuracy and what it can do.

You can do things like adjust air conditioning, open the sunroof shade (oh yes, the GLE comes with a panoramic sunroof, too), and even find your specific music tracks via internet radio.

Then there’s the built in nav suite which is also one of the better ones on the market, featuring some very cool innovations.

The system will switch to the forward-facing camera when approaching an intersection and show you where to exit using augmented reality. Neat.

The 53’s system is also uniquely adjustable with AMG-specific themes and modes for the dash cluster, setting it apart from the lesser GLE 450 when it arrives.

It’s safe to assume there will be an extensive options list, including the 'E-Active Body Control' system (a $13,000 option on the wagon version) which uses cameras to detect road quality and optimize the air suspension system to suit. It also leans into corners. We’re keen to test it when it becomes available on the GLE 450.


Mercedes-Benz GLC-Class7/10

There are eight members in the GLC family. Most affordable is the GLC 200 with its list price of $66,100, then the 300 at $77,700 and a 300e plug-in petrol-electric hybrid for $80,400. 

Then there are the Mercedes-AMGs – the GLC 43 at $109,900 and the 63 S for $161,000. These can be had in Coupe form, too: $117,400 for the 43 and $168,100 for the 63 S.

Want the Coupe body style and AMG-look without the price tag? Well, there’s a GLC 300 coupe, too, for $87,700.

Standard features on the GLC 200 include 'Artico' upholstery (think leather but not leather), black ash open pore wood trim, leather-clad steering wheel and dual-zone climate control.

There’s also a 12.3-inch digital instrument cluster, 10.25-inch media display with Apple CarPlay and Android Auto, 'Hey Mercedes' MBUX assistant function, sat nav and a five-speaker sound system.

Then there are the 19-inch alloy wheels, roof racks, agility control suspension (see driving section), power tailgate and LED headlights.

The GLC 300 adds wireless charging for your smartphone, 20-inch alloys, privacy rear glass, proximity unlocking, multi-beam LED headlights with adaptive high beams and the 'Driver Assistance' package (see the safety section).

The GLC 300e has the same features as its petrol-only twin but adds air suspension, and pre-entry climate control, while the 300 Coupe come standard with the 'AMG Line' interior and exterior packages.

The Mercedes-AMG 43 SUV and Coupe are seriously loaded up with equipment. Standard is leather upholstery, Burmester sound system, a head-up display, heated front seats, Artico dashboard, panoramic sunroof (in the SUV and a glass sunroof in the Coupe), AMG 'Night Package', AMG 20-inch alloys, sports brakes, AMG grille and black roof rails.

The full-fat Mercedes-AMG 63 S SUV and Coupe step up another level with 21-inch AMG alloy wheels and an AMG body kit complete with front apron, spoiler lip and rear apron. 

There’s an AMG performance exhaust system, plus heat and noise insulating glass. Coming standard inside is the AMG performance steering wheel, nappa leather upholstery and three-zone climate control.

Is it good value? Better value than the previous model, that’s for sure, what with the increase in cabin tech, but the sweet spot of the range is the GLC 300.

The GLC’s rivals include Audi’s Q5 which lists from $65,900, the BMW X3 starting at $63,900, and Volvo’s XC60 from $62,990.

If you’re contemplating a Porsche Macan then $81,800 is the start-price there.

Engine & trans

Mercedes-Benz GLE-Class8/10

Australia will only get one engine in the GLE Coupe – a 3.0-litre 48-volt mild-hybrid in-line six-cylinder twin-turbo petrol.

There will be two states of tune. The 450 will be able to make use of 270kW/500Nm, while the AMG-spec GLE 53 we were able to drive at the launch has more power still (thanks to extra hybrid augmentation on the turbo) for a total of 320kW/520Nm.

For a quick comparison, the single-variant Q8 produces 250kW/500Nm from a twin-turbo V6, while the equivalent X6 – the M40i packs a 3.0-litre twin-turbo in-line six to make 250kW/450Nm.

The GLE 53 has a nine-speed auto transmission which is specially tuned by AMG to go with the expanded list of available drive modes. All Australian GLE Coupes will be all-wheel drive via a permanently active '4Matic+' system.


Mercedes-Benz GLC-Class8/10

There are four petrol engines and a plug-in hybrid on offer in the Australian GLC line-up.

The GLC 200 is rear-wheel drive (RWD) only and has been given a new four-cylinder 2.0-litre turbo-petrol engine making 145kW of power and 320Nm of torque (up 10kW/20Nm), while the GLC 300 is all-wheel drive (AWD) using the same engine tuned to produce 190kW/370Nm (up 35kW/20Nm).

Both have a nine-speed automatic transmission and use a new 48-volt mild-hybrid system which can cut the engine during coasting and add up to 150Nm of torque.

The GLC 300e is a plug-in petrol-electric hybrid and is also AWD with a 2.0-litre four-cylinder engine making 155kW/350Nm, plus a 90kW/440Nm electric motor.

The Mercedes-AMG GLCs are both AWD and use a nine-speed sports automatic transmission but have different engines. The Mercedes-AMG 43 has a twin-turbo 3.0-litre V6 making 287kW/520Nm, while the 63 S has a twin-turbo 4.0-litre V8 producing 375kW/700Nm.

This update marks the disappearance of the GLC 300 d diesel from the line-up. Mercedes-Benz told us why in our news story here.

Fuel consumption

Mercedes-Benz GLE-Class8/10

The claimed combined cycle fuel consumption figure for the GLE 53 Coupe is 9.3L/100km, and while that’s not bad for something this heavy – keep in mind it’s an NEDC figure and not the widely-used WLTP figure so it could be a bit different by the time the GLE Coupe launches here.

Regardless, the fuel consumption is helped along by the abundance of ratios in the transmission and 48-volt mild-hybrid additions which help to remove inefficiencies from the drivetrain.

Our sweet but brief drive route in the Austrian Alps was not a fair reflection of fuel consumption, so we don’t have a real-world figure for you yet.

Expect the GLE 53 to require premium 98 RON unleaded petrol to fill its 65-litre fuel tank.


Mercedes-Benz GLC-Class7/10

Mercedes-Benz says the GLC 200’s 2.0-litre four-cylinder turbo engine should use premium unleaded at a rate of 7.8L/100km over a combination of open and urban roads. The combined fuel consumption of the GLC 300 according to Mercedes is 8.1L/100km. 

More fun but less economical are the AMGs with the GLC 43’s V6 using 10.4L/100km over a combination of open and urban driving, while the GLC 63 S is even thirstier with the official fuel economy being 12.2L/100km.

Mileage figures have yet to be given for the 300e plug-in petrol-electric hybrid.

Driving

Mercedes-Benz GLE-Class8/10

The resurgence of the in-line six engine is a glorious thing, and it makes the GLE 53 quite a fun, if chunky, unit to drive.

Acceleration is urgent thanks to the pre-spooled first-stage turbo, and the transmission flicks through the gears like there’s nothing to it.

It’s perhaps not as 'smart' on the downshifts as competitor transmissions from Audi or Porsche, although Mercedes was keen to point out this will get better over time as the car’s computer 'learns' your driving characteristics.

Thankfully though, unless you’re in 'Eco' mode, the GLE 53 does a great job of letting you ride each gear out, giving you that signature in-line six sensation of an entire revolution range of relatively even torque distribution – a characteristic which Mercedes has gone to pains to perfect on a turbocharged engine.

This has the result of letting you bask in the sound for precious extra seconds.

While not as furious as preceding V8s – it is distinct. It’s refined and rich, although more subdued than you might have come to expect from vehicles wearing the Affalterbach badge.

I’m a fan. It’s an engine befitting a more refined sports machine than a garish statement.

The AMG suspension tune was great, too, keeping the massive Coupe truly under control in the corners, while soaking up bumps (which we’ll admit, there were few of on Austria’s immaculate roads).

It was interesting to read colleague Matt Campbell found the standard suspension less than impressive on the regular SUV-shaped variants, so we’ll see what the more basic set-up on the 450 is like at the Coupe’s launch.

I have no complaints about the steering, which proved to be responsive, smooth and accurate, while not erring too far on the heavy side, even in 'Sport' or 'Sport+' mode.

My main complaints lie with outward visibility and the sheer size of the GLE’s body. There were some nerve-wracking moments piloting it at speed around narrow streets with tall snow embankments encroaching.

And no matter how much I adjusted my seat and mirrors, the view out the back was particularly compromised.


Mercedes-Benz GLC-Class8/10

The GLC 300e and AMG versions hadn’t arrived in Australia at the time of launch in October 2019, but I did have the opportunity to put hundreds of kilometres on the GLC 200 and 300, on our less than perfect local roads.

I should point out here that the SUVs we drove had the standard 'Agility Control' suspension, which is Benz-speak for regular shock absorbers and coil springs.

That was good news to me when I arrived ready to drive, given the GLCs we tested in Europe earlier in 2019 were fitted with air suspension and driven on incredibly smooth roads.

Both the GLCs I tested were also fitted with the AMG Line pack and while this doesn’t affect the output or change the suspension it did increase the 200’s wheel size from 19- to 20-inch rims.

Starting in the GLC 200 I was impressed by how easy the SUV was to drive with accurate and light steering, great visibility and while acceleration from 0-100km/h in 7.8sec is nothing to brag about I was won over by the balanced feel of the RWD SUV.

I didn’t get that same balanced feel in the AWD GLC 300 but there was the superb traction and much swifter acceleration (0-100km/h in 6.2s).

The GLC 300 and 200 struggled, however, to remain composed and maintain a comfortable ride on the extremely shoddy, but typically Aussie roads I tested them on.

There also seemed to be a lack of travel in the suspension causing both cars I tested to ‘bottom-out’ at regular speeds in fairly small dips. If you’re planning to spend money on optioning yours up, I’d seriously consider ticking the 'Air Body Control' air suspension box.

That said, the driving experience was a tranquil, easy and enjoyable one – the way a C-Class SUV should be.  

I know there are readers out there keen to know about the off-road capability of the GLC but there was no chance to test this out on the Australian launch.

Matt Campbell did have the opportunity to get the GLC muddy in Europe and found that with the 'Off Road Pack' it’s capable of handling tougher terrain than many would think. Unfortunately, that off-road pack won’t be available in Australia.

And while we’re yet to sample the updated version of the Mercedes-AMG 43 and 63 S the previous models were outstanding, and going by our impression of the vehicles in Europe, will slap a smile on your face. We’ll know for sure when those SUVs arrive later in 2020.

Safety

Mercedes-Benz GLE-Class8/10

We don’t know exactly how Australian cars will be specified yet, but expect the two GLE Coupes to come with flagship active features like high-speed auto emergency braking (AEB), lane departure warning with lane keep assist, blind spot monitoring, rear and front cross traffic alert, adaptive cruise control, 360 degree parking sensors and cameras, fully auto LED headlights, semi-autonomous parking, and driver attention alert.

The GLE has nine airbags and dual ISOFIX child seat mounting points in the outer rear seats.

Regular wagon bodied GLE class vehicles have maximum five-star ANCAP safety ratings as of 2019, and we’ll update you when we hear more about the Coupe variants.


Mercedes-Benz GLC-Class9/10

The Mercedes-Benz GLC was given the maximum five-star ANCAP rating when it was tested in 2015.

Coming standard from the entry-grade GLC 200 are nine airbags, a 360-degree camera, auto parking, plus advanced safety technology such as adaptive cruise control, AEB, blind spot warning, rear cross traffic alert and traffic sign recognition.

Grades from the GLC 300 upwards pick up the 'Driver Assistance Package' which adds active steering, cross traffic function, active blind spot and lane keeping assistance, evasive steering and lane changing assistant.

For child seats you’ll find three top tether points and two ISOFIX mounts across the second row. 

Ownership

Mercedes-Benz GLE-Class7/10

Mercedes continues with its three-year/unlimited kilometre warranty which is frustratingly standard across European premium car manufacturers in Australia– particularly its primary competitors, Audi and BMW. We doubt this will change any time soon.

Like VW Group competitors, though, Mercedes is now bundling in service costs in packages which can be tacked on to finance. The GLE requires servicing once a year or every 15,000km – we’ll update you on the cost of the packages closer to the Coupe’s local launch.


Mercedes-Benz GLC-Class7/10

The GLC is covered by Mercedes-Benz’s three-year/unlimited kilometre warranty. While the duration of that coverage is short it does align with the other German 'big three' competitors, Audi and BMW.

That said, we’d encourage the luxury brands to follow the lead of mainstream manufacturers and move to five-year warranties.

Servicing is recommended annually or every 25,000km, whichever comes first. Owners are able to prepay for the servicing which amounts to $2150 for three years or $2700 if you pay as you go.