What's the difference?
Mercedes-Benz reckons its A B Cs are as easy as a competitor's 1 2 3s, which is why it's adding an all new nameplate to the world's ever-expanding list of premium small SUVs.
What you're looking at here is the GLB, and as the name implies – it's the latest addition to the Deutsche juggernaut's 'compact' family. Mercedes is a little late to the show, though, with its main competitors, Audi and BMW, already offering two small SUVs each.
Not to be outdone, Merc's GLB is a totally different take on the small premium SUV formula, especially since, well, it's not all that small...
Read on to find out what that's about, as well as what we made of the GLB at its international launch.
Things are going well for Subaru. In the first half of 2023, all of its models in Australia are outselling their figures for the same time last year by hundreds, some even by thousands.
Except for one model, the XV. In fact, sales have plummeted! So what happened to it? It was one of the brand’s top sellers, right?
Well, it’s still here, but now it’s called Crosstrek in Australia as it already is in the rest of the world. And maybe we lied a little - it’s selling very well. In June 2023 it outsold the Forester and Outback, both well established models in Subaru’s local history.
But the name isn’t all that’s new, because this Impreza-spinoff SUV now comes as a hybrid - available here as the Crosstrek Hybrid S.
Traditionally, Subaru has been pretty… traditional. So, will a step towards the future - electrification, that is - help or hinder the Crosstrek’s rise to mass popularity?
The GLB is set to mix up the Australian premium small SUV landscape by launching something a little different to most of its competitors. It's bold and interesting to look at, which is a good sign for a brand that's spent the last few years going to great pains to homogenise the styling of its main models.
Importantly, it manages to look interesting and drive well, while living up to an ambitious practicality promise.
Whether consumers warm to it or not will largely depend on its standard specs in Australia, so stay tuned closer to its second quarter 2020 launch to see exactly how competitive Benz can make its not-so-small small-SUV...
Note: CarsGuide attended this event as a guest of the manufacturer, with travel and meals provided.
It’s not perfect, in fact, the Crosstrek has a few factors that would probably turn off groups of buyers at a time, but Subaru knows its audience isn’t ‘everyone’.
Subaru customers aren’t trying to get their fuel efficiency below 4.5L/100km, nor find the car with the most luxurious interior. They’re looking for a practical Jack or Jill of all trades, which the Crosstrek does rather well for its segment.
Few small SUVs are as agreeable on rough and unsealed roads without sacrificing suburban comfort, while its features list is practical and provides plenty for the money.
Unfortunately, the hybrid system is a little underwhelming, and if it’s the main draw of the Crosstrek for you, it could be worth considering the less expensive ($38,590) Hybrid L or even a hybrid rival like the Toyota Corolla Cross or Mitsubishi Eclipse Cross.
If the all-round ability of the Crosstrek is the draw, however, the non-hybrid L is still an excellent offering and doesn’t use a lot more fuel than the Hybrid - plus it’s several grand cheaper at $41,490.
The Crosstrek is great for active people who need a bit of flexibility in one car but for the vast majority, the hybrid probably isn’t the sweet spot in the range. However, that won’t hinder the Crosstrek as an overall model, its popularity is already proven, and the option of a Hybrid puts Subaru a little closer to the eventual necessity of electrification.
The GLB is ugly... in a good way. I think so, anyway. It shuns the slick lines of the GLC, and Benz sedan family in favour of something unusual.
You'll notice straight away the chunky lines and upright front and rear fascias of the GLB, along with its light fittings that are wrong, but also right?
Then there's the shutline of the bonnet which rides across the top, creating a distinct off-set line, which is rudely interrupted by a jutting bit of chrome over the rear wheel arch.
It's almost so intentionally jarring that it feels like it's meant to conjure up visions of a mini G-Class. Benz says many of these design elements were internally dubbed 'squircles' due to their blending of angles and curves.
There's a lot to look at, and admittedly I wasn't initially a fan, but like many new design languages, you have to see it in the metal to appreciate it. I found it only became more endearing with time.
Just like the rest of the Benz compact vehicle family, the GLB has a new interior full of screens and round design elements. If you're a fan of the A-Class' interior you'll be a fan of this, too, although the GLB even ups the quality with some genuinely nice materials strewn about the place.
Special attention was paid to things like the little tubular metal fittings in the dash and doors, meant to represent grab handles and the LED lighting on higher spec cars reflected inside the air vents is always one of those wow factor items.
The dual 10.25-inch screen set-up is controversial. Some will love it, some will be begging for a set of analog dials.
Once you've adjusted to it though, it's relatively easy to use – with a couple of caveats we'll explore in the practicality section.
Perhaps unsurprisingly, the new Crosstrek looks an awful lot like its a development of the Subaru XV.
Which, given the latter’s popularity, is a very good thing.
While there are a lot of similarities, especially when it comes to some of the more rugged elements, the Crosstrek still manages to look quite new.
It’s rugged without having too many ‘busy’ design elements and it even looks at home in inner-city suburbs.
Of course, its raised body and cladding are mostly for practical reasons, but it gives the small SUV an adventurous aesthetic that separates it from city-focused rivals.
As essentially a high-riding development of the Impreza hatch, its size and proportions also make it look more like a ‘big car’ than a small SUV.
The GLB's thematic purpose in the Benz family is to be the practical option to the upcoming GLA's 'sportiness' and larger GLC's luxury. Although it's not that much smaller than the GLC, the GLB is packaged in a radically different way.
For one, it can be had as a seven-seater, and at this size there's not much that can compete in the luxury space. Again, that makes its closest rival the Land Rover Discovery Sport which is dimensionally similar and also offered with seven seats.
The next closest seven-seat competitors come in the form of the VW Tiguan Allspace and perhaps Skoda Kodiaq.
Audi and BMW don't quite have anything like it (despite fielding a Q2 and Q3 or X1 and X2 respectively... ), and that could well be the GLB's master stroke. It almost fills its own niche. Mercedes is heavy on the idea that this will be the perfect SUV in its line-up for growing families.
Like those VW group rivals, the GLB is a bit of a practicality wizard, too, able to make use of a huge 500-litre boot with the rear seats stowed, or 570 litres as a five-seater.
The second row is on rails, so you can either max legroom or max boot space respectively. I was genuinely surprised with how spacious the third row is.
The packaging is brilliant, I can fit in there, not only with my head completely upright (just touching the roof), but also with actual knee room! The second row seats are also designed as such that your feet can tuck under them, so you don't feel squashed.
Even with another adult in the rear row it's wide enough to not cause problems.
Keep in mind though, with all three rows deployed you'll almost be sacrificing 100 per cent of that massive boot. I couldn't even fit a basic duffel bag in the shelf of space left over.
The second row offers simply heaps of legroom for passengers, even with adults in the third row, and it's surprisingly wide and deep. I found the panoramic sunroof, fitted to some launch cars, ate into the headroom, although it was still more than enough.
Up front is upright, but comfortable in all grades, with the GLA 35 having the most comfortable seats, by far. There are a few trenches strewn about the place, decent cupholders and a centre console box which hosts USB ports.
Trim quality was a notch above the A- and B-Class across the dash, mainly thanks the the choice of materials in the GLB's design.
I do have a few minor issues with visibility though. The A-pillar is upright and, at times, takes up too much of your line-of-sight, especially when approaching corners.
In my seating position, the top of the steering wheel obscures bits of the digital dash, and vision out the back was okay but not stellar thanks to the GLB's almost flat rear window.
Benz' digital dash suite is capable of almost everything that Audi's benchmark 'Virtual Cockpit' does, although using it is a bit awkward, with many sub menus and odd touchpads for flicking through them on the steering wheel.
Practicality is pretty much a staple of Subaru as a brand, so it should be a huge surprise that it feels that way from the driver’s seat.
The interior doesn’t look futuristic, but it does look functional.
For example, even though the centre of the dash is all screen - and we love buttons for climate controls around here - the controls for air conditioning and temperature are at least always present on the screen, no sub-menus needed.
The phone charger is large enough for even very tall phones (looking at you, Samsung Galaxy S20 Ultra, pictured), and it’s out of the way to minimise extra digital distraction.
The steering wheel’s buttons, while many, are all clear and simple, as is the iPad-like icon layout on the multimedia screen.
Storage in the front is miles ahead of the rear seats, a large central bin with two cupholders, a big glove box, and decent space for water bottles in the door cards. In the rear, two central cupholders in the armrest and a small space in the door.
But there is a decent amount of space for an adult to sit in the rear, even if the sides of the roof are a little close to the head. It’s a little like the front, where the seats are supportive and easy to adjust to a comfortable position.
Further back, the boot space is a relatively small 315 litres, though its slightly larger than the 291L the petrol versions come with - that extra space likely swallowed by a spare tyre in the petrol versions, as opposed to the smaller batteries taking up some space in the hybrids.
We don't know how much the GLB will cost when it comes to Australia, but Mercedes says to expect it to fall in a sensible void between its GLA (currently $44,700 - $94,382) and the GLC ($66,100 - $168,100).
Its traditional competitors will mainly be in the form of the BMW X1, and Audi Q3, although size and spec wise it's much closer to the Land Rover Discovery Sport (from $60,500) which can also be had with seven seats.
While standard inclusions on the Euro cars as tested here were decent, we expect they will increase for base Australian cars, along with a price hike.
Prices will largely depend on the choice of engine grade and out of the six options available globally, Australians will only be offered three petrol powertrains (Mercedes has decided against bringing the three diesel options to our market, citing a relative lack of demand).
Of course, option packs will transform each car, and there are many of them, but there are some revealing downfalls in the internationally specified cars. LED headlights, lane keep assist, and blind spot monitoring are part of an option pack in Europe. We hope these items, or at very least blind spot monitoring, is added to the standard features list for Australia.
When you’re wearing a hybrid badge and you’re up against veterans in the field like Toyota with the Corolla Cross, you want to make sure you’re offering up something substantial.
At $45,090, before on-road costs, the Hybrid S tops the range and comes with a features list that screams it from the rooftops. Or the mountaintops. Or at least as far as the gravel tracks will take you towards the mountaintop.
From the outside, 18-inch wheels are the first indicator for the ‘S’ grade - note that hybrids don’t come with spare wheels, just repair kits - as well as body coloured door handles and black plastic trim and cladding, aside from the gloss mirror caps.
The door mirrors are heated and fold away when parked, while up top there’s a sunroof flanked by roof rails, with a styled spoiler at the rear.
Interestingly, there’s no power tailgate.
LED DRLs and headlights are automatic and are aided by steering responsive active cornering lamps, while the wipers are auto rain-sensing.
Inside, dual-zone climate control and heated front seats (the driver’s is eight-way power adjustable) for the cold - all seats are leather accented - while the steering wheel and shifter are also leather-wrapped.
Tech is covered off by the usual 11.6-inch portrait touchscreen centrepiece, with sat-nav, AM/FM and digital radio, wireless Android Auto and Apple CarPlay, USB-A and USB-C plugs (in the rear, too), a wireless phone charger, and a 10-speaker Harman Kardon sound system over the usual six-speaker set-up. There’s even an auxiliary audio input.
The driver display is a small 4.2-inch unit flanked by physical dials.
The GLB has an almost confusingly extensive list of engine options. In Europe it's offered with three petrols and three diesels in either front- or all-wheel drive.
We'll only address the petrols as they are the only units destined for our market. The entry-level car is the GLB 200 which has Mercedes' familiar 1.3-litre four-cylinder turbo engine (120kW/250Nm) shared across the A- and B-Class, as well as various Renault models. In this case it's mated to a seven-speed dual-clutch automatic.
Next up is the GLB 250. The 250 is a 2.0-litre engine with significantly higher outputs (165kW/350Nm). It is offered only with Benz' '4Matic' all-wheel drive. It is offered with an eight-speed dual-clutch auto only.
Then there's the star of the petrol-powered show, the GLB 35 AMG. Powered again by a 2.0-litre engine, the AMG-tuned GLB ups the ante to 225kW/400Nm. It is offered with an AMG tuned eight-speed auto, and adds the 'Sport +' drive mode.
This is perhaps the part of the review you’re most interested in - as well as the following sections on efficiency and maybe driving - if the ‘Hybrid’ part of the Crosstrek Hybrid S’ name brought you here.
Like its design and interior, the engine will be familiar to anyone who has owned or driven a relatively recent Subaru - a 2.0-litre flat-four petrol engine good for 110kW/196Nm - which means it makes a little less than the standard petrol variant’s 115kW.
However, the electric motor is capable of its own 12kW/66Nm outputs, though Subaru doesn’t supply a claimed total maximum for the whole powertrain.
Drive is transferred to all four wheels - it is a Subaru after all - via a seven-step continuously variable transmission (CVT).
Fuel consumption figures are as varied as the engine choices, the base GLB 200 will consume 6.2L/100km on the combined cycle, while the GLB 250 adds more than a litre to that number at 7.4L/100km, and despite its performance focus, the GLB 35 will supposedly do 7.6L/100km on the combined cycle.
Real-world figures will have to wait until we get our hands on Aussie-spec GLBs to do a fair week-long test. Stay tuned for that.
It is yet to be confirmed, but we'd be surprised if the GLB required anything less than 95RON mid-grade unleaded petrol.
Subaru claims the Crosstrek Hybrid will sip 6.5L/100km on the combined cycle, which isn’t enough to blow anyone away, even when you take into account the extra fuel needed for permanent all-wheel drive. The AWD Corolla Cross Hybrid comes with a claimed 4.4L/100km.
Compare this to the 8.5L/100km reading the Crosstrek returned after our time with the car, mostly with a (somewhat unkind) mix of inner-city and semi-rural backroad driving, and it’s clear the Crosstrek isn’t one of the most frugal cars in its class.
More highway driving would certainly have lowered the figure - we’ve achieved 8.0-litres on previous testing with a non-hybrid Crosstrek - but perhaps being top of the charts for efficiency isn’t necessarily what Subaru buyers are looking for.
Of course, the Crosstrek Hybrid S employs a couple of features to avoid using fuel where it can be avoided, such as auto stop-start and its (relatively mild) electric system taking over when mostly coasting or the engine isn’t required.
Driving the GLB was surprising. It's comfortable! It doesn't seem to matter which grade you pick, either. In fact, the GLB 35 rides the best, with its ridiculous wheels overcompensated for by impressive active dampers.
Families will love the plush seats and ultra-compliant ride. Some Benz magic must have gone into the suspension calibration, but we think the ride is also helped along by the long wheelbase.
The position of the wheels also helps prevent the GLB from feeling too nose happy. You don't feel at risk of understeer at all, and this is probably due to the fact that the front wheels are actually quite far ahead of the A-pillar.
In terms of handling, the GLB is great. The steering is light, but direct in Comfort mode. Sport mode is more of a mixed bag, with the wheel feeling a bit too artificially heavy. In 'Individual' mode you can set it up to have the suspension and transmission set to Sport, with the Comfort steering.
Obviously the GLB 35 is a hoot in terms of power available. It's fun, if a little silly. I was surprised how sedate the exhaust is, even in Sport +, a show-pony the GLB 35 is not.
That goes for all grades, too. The cabin is generally well refined.
The 250 is the right car for most drivers, with plenty of power on tap, and a reasonably smart eight-speed dual-clutch. This transmission's major drawback was how annoying it was in Sport mode, sticking in gear and revving the engine out unnecessarily.
Surprisingly, we also had the chance to sample the base model 200. This car rode just as well as its higher-spec counterparts, and it was just as quiet, too, but the 1.3-engine took a long time to get to its sweet spot.
The extra weight of the GLB over the A-Class and B-Class was evident, and the seven-speed auto seems a little less intelligent and slick-shifting than the eight-speed on the other two grades.
There was a long waiting time for peak torque, meaning foot to the floor for several seconds before anything really happened.
That having been said, the 200 is still an attractive option to cut the cost of a GLB for someone who will mainly use it for city or urban driving.
Which leads to one of the GLBs drawbacks – it doesn't feel like a 'small' SUV behind the wheel. You feel every last bit of its dimensions when negotiating a three-point turn with its almost 12-metre turning radius or trying to navigate tight city streets.
Overall though, the GLB offered a surprisingly comfortable, quiet and even entertaining drive experience for an SUV.
Two things stand out after a short stint behind the wheel of the Crosstrek Hybrid, and both become more cemented over time.
The first is that the ‘Hybrid’ part of the ‘Crosstrek Hybrid S’ isn’t quite as prominent in its real-world impact as it is in its name.
The 110kW engine doesn’t feel like it’s being massively helped along by any electric assistance, and the electric motor is very rarely doing the work by itself, as you’d find in any hybrid from Toyota or Honda.
That’s a shame, because the Crosstrek could do with a little extra oomph, if not for getting up to speed then for avoiding thrashy engine sounds under acceleration.
The CVT, while not necessarily detrimental to its performance, doesn’t help with that.
But balancing that out is a chassis and platform that’s engaging and predictable - and that’s predictable as a good thing - making the Crosstrek pleasant to pilot.
Its controls like steering and braking are nicely weighted for low speeds, commuting, and for more spirited driving, while the suspension and chassis handles surfaces from smooth suburban roads, to city tram tracks, to unsealed roads with ease, soaking up bumps and shakes nicely.
If you’re noticing a theme in this review, it’s that Subaru doesn’t seem to be chasing any ‘best at’ metrics in favour of giving the Crosstrek the ability to do a range of different driving and being at least satisfactory in any given area.
Thanks to those kooky Germans and their love for high-speed freeways, every GLB will ship with high-speed auto emergency braking with standard pedestrian and cyclist detection.
It also gets lane departure warning (delivered by vibration through the steering) and a limited version of lane keep assist that works on solid lines and helps swerve away from oncoming vehicles.
Additionally via an option pack on the Euro cars we tested is 'Pre-Safe Plus' which adds blind spot monitoring, improved lane keep assist with lane change assist, and a system which uses a rear radar to detect incoming collisions and lessens the risk of whiplash.
We don't know what will be on Australian-specified cars yet, so stay tuned for an update.
The GLB has a total of six airbags, and in case you're wondering, the GLB's side curtain airbags are capable of protecting even the third row.
ISOFIX and top-tether chid seat mounting points are available on both the outboard seats in the second row, and in the third row in seven-seat variants – for a total of four child seat ready positions.
We'll have to wait and see what ANCAP rating the GLB scores (with standard safety equipment for this market to be confirmed), although it already wears a maximum five star Euro NCAP rating.
As the range-topper, the Subaru Hybrid S comes with the lot in terms of safety.
And even though it hasn’t been tested by ANCAP yet, it’d be a shock if its score was anything less than the maximum five stars.
It’s what the XV scored in 2017, and the brand hasn’t missed out on full marks since the Impreza and Foresters of the early 2000s.
Nine airbags include dual front, dual front side, dual curtain, driver's knee, far side, and front passenger seat cushion airbags, plus Subaru’s 'EyeSight' safety suite does the work in crash prevention.
On top of the standard safety features you’d expect from any new car like electronic stability control and ABS, there’s a ‘Pedestrian alert system’, emergency lane keep assist with departure warning and prevention, a ‘Driver Monitoring System’ that includes drowsiness and distraction warnings, sensors and monitors for blind spots and rear cross-traffic, and of course parking sensors.
Some less common features of EyeSight include ‘Lead Vehicle Start Alert’, ‘Pre-Collision Braking System’, ‘Pre-Collision Throttle Management’, ‘Intelligent Speed Limiter’ as well as ‘Speed Sign Recognition’ and ‘Brake Light Recognition’.
Specific to the S, is a surround-view parking camera, high beam assist, plus front- and side-view monitors to help avoid kerbing wheels or bumping towbars.
It’s all fairly well implemented in the Crosstrek, though some of its chimes can be a bit much - the driver distraction alert can mistake a quick climate control change at the lights for a proper lapse of focus, while an alert for approaching speed and red light cameras comes without any indication of what the noise is for.
Like Audi and BMW, Mercedes persists with a three-year/unlimited km warranty. If you believe BMW, they say consumers in this price bracket don't expect longer warranties, but it would be nice, no?
The first German to do it will win a distinct advantage, but for now the GLB's warranty promise is par for the course.
Service pricing has not been plotted out for the GLB in our market yet but expect to be able to package in several years at a fixed price on finance, as you can on other Benz vehicles.
The Crosstrek is covered by Subaru’s five-year/unlimited kilometre warranty, with servicing intervals coming up every 12 months or 15,000km under Subaru’s five-year capped-price servicing.
Subaru also adds 12 months of free roadside assistance.
This is all fairly standard in the industry, though some brands like Kia and MG offer seven-year warranties, or there’s Mitsubishi with a 10-year warranty (even if it requires certain conditions to be met during the decade).