What's the difference?
Far from just another mid-size SUV offering, the Lexus RZ bares the burden of much of the Japanese premium brand’s future.
While Lexus has been a trailblazer in the past, offering a wide range of hybrid luxury vehicles before every other brand, it’s a little late to the party with this car; it’s first ground-up electric vehicle.
The question is, has all this extra time given Lexus the luxury of perspective, or is it too little too late for the RZ to make a meaningful impact on the mid-size luxury SUV space? Stick with us as we find out.
The Mercedes-Benz EQC has been on sale in Australia for a little while now, and aside from the local launch event we haven’t had a chance to spend any quality time with the brand’s first fully electric SUV. Until now.
The EQC 400, as it’s officially known, is the German luxury maker’s first foray into the full-EV landscape, and could arguably be seen as the first true luxury electric SUV on sale in Australia. I mean, yeah, there’s the Jaguar i-Pace, but it has a more premium-sporting intent than the EQC, and the Tesla Model X isn’t aimed at a luxury customer, more so a technologically-minded buyer.
So what’s the Merc EQC like to actually live with? We drove it for a week to find out.
There are sportier EVs out there, there are more tech-savvy EVs out there, but few adhere to the luxury promise quite like the Lexus RZ, particularly at its price point.
It’s this primary characteristic which sets the RZ apart from the pack for me, and while it might not be for every first-time EV adopter, it nails the brief for the existing Lexus buyer while providing a ‘luxurious’ alternative to many of its firmer, sportier and less approachable rivals.
When I was telling my colleagues about the Mercedes-Benz EQC my summary was, basically, it’s the best electric luxury car I’ve driven.
It’s plusher than a Jaguar i-Pace, more polished than a Tesla Model X - indeed, it feels like a different kind of electric car to both of those models. It’s an impressive foray into the segment, and we can’t wait for the chance to put it against some like-minded electric European luxury SUVs at some point in the future.
I don’t think the RZ will be for everyone, but it has some very cool details and interesting angles, regardless.
It maintains the signature Lexus face, but this time has sunk the ‘spindle’ pattern deep into its plastic grille, making for a clean nose, but perhaps one which is a little too blank for some. No doubt it needs this smooth look to maintain as low a drag coefficient as possible.
Closer inspection reveals clever detailing, like the way the spindle pattern fades into the corners, and the whole look is lifted by how wide the car is.
Sports Luxury versions are lifted further with contrast panels accentuating the width and shape.
My favourite angle of the RZ is the rear three-quarter. The coupe window line, split spoiler design, and cool strip tail-light, complete with three-dimensional Lexus branding, looks as contemporary as it gets, not to mention sportier and more intriguing than even some of its rivals.
Savvy EV buyers might know the RZ shares its platform and overall shape with the upcoming Toyota bZ4X and its Subaru Solterra spin-off, and while those two cars look near-identical from the outside, Lexus has clearly had a lot more creative licence with the design of its take on the formula.
Inside is perhaps where this car feels the most Lexus, however. The interior design is almost entirely unrecognisable when compared to the bZ4X, with Lexus going to town with its curvy, intricate design language, and plush detailing throughout.
Padded synthetic leather trims, which match the seats, adorn the doors, which are swapped out for ultrasuede in the case of the higher-grade Sports Luxury.
And Lexus has opted for a deep-set digital dash and massive touchscreen in place of the small column-mounted screen and tablet multimedia of its Toyota and Subaru relations.
Everywhere you look, though, there’s attention to detail, with interesting material choices from the wacky carpet to the detailing on the centre console and in the door cards. It’s unmistakably Lexus, and feels premium.
The Mercedes-Benz EQC is entirely different to what we expect from the brand, but it’s really what we expected all along when it came to an electric SUV from the Daimler stable.
It is sleek, streamlined and smooth, with panels that almost look like they’re formed from liquid. And it has the eco-edgy graphics you’d expect, with a specific grille treatment (yes, a real grille), headlights that are unlike any other Benz (they even have an LED that runs the width of the grille), and a rear-end style that looks almost like it was penned with another Stuttgart-based brand in mind… Porsche. I’m talking about Porsche.
But one thing that I really love about the EQC is its moustache. It's more prominent when the car is finished in white paint, but there’s a moustache that former Daimler chief Dieter Zetsche himself could be envious of. And he had one helluva soup strainer.
It is clearly made to be slippery, despite essentially sharing its underpinnings with the more conventionally angular - yet still rounded-edged - GLC SUV.
While it is a nicely styled gizmo, I found there are some things that could be annoying.
For instance, I was trying to plug in at night in a dark area, and while there is a small light above the charge port, other EVs have a light that actually illuminates the area where you’re plugging in.
And also, the plug port is on the driver’s side. If, like me, you had to charge up with the car on the street, it just adds a little bit more anxiety to the whole situation. I shudder to think what could happen if the charger was hit by a passing car - folding the mirrors in is one thing, but you can’t fold the power cable! The lead for the charger is long, thankfully.
I know, most people (maybe even all people!) who buy and EQC are going to have undercover parking in a garage or carport, but it’s still worth remembering that the filler isn’t on the kerb side like a number of other EVs.
It has almost identical dimensions to that car: 4774mm long on a 2873mm wheelbase, with a width of 1884mm and a height of 1622mm. For context, GLC is 4669mm long, same wheelbase, a bit wider (1890mm) and just a little more height (1639mm).
What about interior design? Well it’s also familiarly different, with a number of changes to the materials used but still the same tech and comfort you’d expect. Check out the interior images in the section below.
The RZ benefits from its electric-from-the-ground-up 'e-TNGA' platform, which offers an almost flat floor, wide, spacious cabin (despite its coupe-look rear) and there are plenty of clever touches throughout to enhance practicality.
The doors each offer a pocket with integrated bottle holder up front, there’s a wide centre console with a set of large bottle holders, and the clever dual-hinged armrest console which appears in other Lexus products, and a large bay under the multimedia unit which houses additional storage alongside the wireless charger.
Interestingly, the RZ doesn’t have a glove box on the passenger side, as this area is reserved for the infra-red projector in the Sports Luxury grade.
Instead, the car has a cutaway underneath the bridge-design centre console for additional storage. It’s a welcome and surprisingly large area which also houses a 12V power outlet. However it’s a little tricky to reach when seated up front.
Adjustability feels good for the driver with decent leg and headroom, alongside a tilt and telescopic steering column.
There are dials for the climate controls and a centre dial for the volume adjustment, although there are still many functions - from drive mode to essential safety toggles - that are buried more than one menu deep in the touchscreen, and therefore a little clumsy to jab at while you’re driving.
The back seat offers excellent space for someone my size. At 182cm tall I had leagues of knee room and decent headroom, and of course all the soft trims continue.
Bottle holders appear in the doors and drop-down centre armrest, and rear passengers score dual adjustable air vents and two USB-C power outlets.
There are map pockets on the back of the front seats, and the higher-end Sports Luxury grade offers dual heated seats and a separate fixed sunroof panel for the enjoyment of rear passengers.
One interesting piece, however, is the high floor. Designed to facilitate the batteries, the high floor means you feel tilted back in the rear seats, like your knees are far off the ground.
The boot, meanwhile, is also surprisingly spacious given the raked rear window. At 522 litres it outranks most mid-size SUVs, and while it seems deeper than it is tall, it should be more than sufficient for the airport run or trips to the local Golf course.
An underfloor storage area is convenient for the stowage of your charging cables.
If you’re thinking the EQC looks like a seven-seat SUV, you’re wrong. It’s a five-seater, with a decent sized boot, too.
The luggage capacity is 500 litres, which is decent for a car of this size, but bear in mind there is no spare wheel under the boot floor.
Rear seat space is reasonably spacious for someone my size (182cm) sitting behind their own driving position, with decent knee and toe space. Headroom is not terrific, though, and anyone taller will need to watch their head as they get in and out of the car as the top sill eats into space quite a bit.
Any middle-seat passengers might find the room a little less likeable, as the transmission tunnel intrudes quite a bit. Those with big feet might find shoehorning themselves in and out a bit of a challenge as the sills are quite large, and our car even had optional ($1200) “aluminium-look running boards with rubber studs” - side steps, essentially. They get in the way, too.
But if you’re just sitting two abreast in the back the seat comfort is really good, the trim quality is excellent, and there is a flip down armrest with the storage bin and pop out cupholders. There are rear air vents (no climate control adjustment in the back, though, and no USB charging either), and there are two map pockets, plus bottle holders in the doors. Up front you will find a mix of familiar elements if you’ve sat in any recent Benz model, but a few unique finishes and trim elements that might be new to you.
There’s a beautiful horizontal fin theme that runs around the cabin, as well as the now-traditionally audacious looking Burmester sound system speaker covers. They don’t quite gel with the aesthetic, to my eye.
The dash-top material - “fine surface texture”, as Benz calls it - is unlike anything else we’ve seen from the brand, it’s kind of like a soft silky slippery fabric trim. While there are lovely copper trim elements that just add something visually entertaining and appealing to the space.
There is a large covered centre console bin with 2x USB-C charge points and there is an additional USB-C upfront next to the wireless phone charger. The Mercedes touchpad system that aligns with the MBUX media screen is reasonably easy to get used to, but being a Benz there are plenty of options for usability - the centre screen is a touch-capacitive unit, or you can use the steering wheel-mounted controller on the left side of the wheel to control the middle screen. The right thumb controller manages the driver info screen.
It was mostly very easily managed, although the menus did get stuck at times for me - mainly in the section around the energy consumption. Plus I tried the whole “Hey, Mercedes” command thing, and it failed on numerous occasions.
The RZ arrives in Australia in just one 450e all-wheel drive variant, with two trim levels to pick from. Either the entry-point Luxury grade ($123,000, before on-road costs), or the top-spec Sports Luxury ($135,000, before on-roads).
It’s entering a hot market, which every luxury brand wants a slice of. Rivals include the outgoing Audi e-tron, ($138,323) which is set to be replaced by the presumably more expensive Q8 e-tron imminently, base BMW iX ($135,900), Genesis GV70 Electrified ($127,800) or the smaller GV60 ($107,700).
Soon it will also have to duke it out with the Polestar 3 which is higher performance, starting from $132,900, and there’s always the spectre of the Tesla Model Y, which is a comparative bargain at $98,415 for the go-fast Performance version.
In terms of premium-badged rivals, though, it’s at the lower end of the price-scale, following the Lexus model of providing relative value in its space.
The entry-level Luxury grade comes standard with 18-inch alloy wheels, LED headlights and tail-lights, a massive 14.0-inch multimedia touchscreen with Apple CarPlay and Android Auto connectivity, built-in sat-nav, connected services, wireless charging, a digital instrument cluster, synthetic leather interior trim, dual-zone climate control, push-start ignition with keyless entry, a 360-degree parking camera, a 10-speaker premium audio system, and the full safety suite. More on that later.
For the extra spend to get into the Sports Luxury grade, the wheels are upgraded to massive 20-inch units, then you can count on adaptive headlights, acoustic glass, contrast styling panels on the exterior (with a two-tone paint option), ‘ultrasuede’ interior trim with ‘Tsuyasumi’ ornamentation, interior LED ambient lighting, an electrochromatic sunroof, ventilated and heated front seats with infra-red ambient heating for front passengers, rear outboard heated seats, memory driver’s seat, a head-up display, touch-sensitive wheel controls, and a 13-speaker Mark Levinson audio system.
Some of these features are very cool. The sunroof and ultrasuede interior trim options with the detailed ornamentation, and even wacky carpet trim in the Sports Luxury grade, are enough to take you aback, helping this Lexus make its mark on the luxury mid-size EV market.
Will it be enough to offset some notable omissions like the lack of vehicle-to-load systems or household power outlets on the interior?
This will depend on the buyer, but I think objectively this Lexus is playing into its existing loyal customer base more than it is the new-age tech savvy buyer.
The EQC is available in two separate lines at the moment. The first is the standard EQC 400, which has a list price of $137,900 plus on-road costs, and then there’s the Art Line edition for $143,800.
There’s no haggling, either. The EQC is part of Benz’s standardised pricing model, and there are nine dealerships/retailers Australia-wide that handle orders for the EQC. Or you can buy it online, if that’s more convenient! However, as we reported at the Australian launch of the EQC, the wait time can be long - up to seven months from clicking ‘order’ to the car arriving in Australia.
What will you get if you do order an EQC? It’s hardly an affordable midsize SUV, but you’re paying for new technology - and you’re getting a pretty well kitted-out car, too.
The standard equipment list includes the AMG Line exterior package, 20-inch alloy wheels, LED headlights and daytime running lights, and a sunroof.
The interior gets the AMG Line treatment with leather upholstery, as well as a 13-speaker Burmester sound system, keyless entry, push-button start, electric tailgate, a head-up display, Mercedes-Benz’s MB-UX media system with twin 10.25-inch screens including Apple CarPlay and Android Auto smartphone mirroring tech, DAB digital radio, sat nav and the option of augmented reality navigation instructions. That system also incorporates Mercedes-Me Connect online capability, including web search.
There’s also an ambient lighting system with 64 colour choices, dual zone climate control, and heated front seats with electric seat adjustment and memory settings.
Thrown in for nix is a five-year Chargefox subscription. Chargefox is Australia’s largest car charging network, with fast charger stations stretching from Cairns to Adelaide (and there’s a cluster in WA as well).
There’s also a comprehensive safety technology suite included. All the details are covered off in the safety section below.
How about rivals? Well, its most natural competitors include the Jaguar i-Pace (from $124,100) and Tesla Model X (from $133,900), and there'll be an Audi e-tron electric SUV on sale in Australia by the end of 2020.
You might also think about the not-quite-fully-electric likes of the Volvo XC60 T8 plug-in hybrid (from $98,990), or even the plug-in hybrid Mercedes GLC 300e (from $83,500).
The RZ is only available with one powertrain choice, a dual-motor all-wheel drive set-up dubbed the 450e.
Unlike some systems, this dual-motor arrangement is far from symmetrical, with by far the majority of power sent to the front wheels.
Total system output is rated at 230kW/435Nm, consisting of 150kW/266Nm from the front, and just 80kW/169Nm from the rear.
Interestingly, this is significantly more punch than the Toyota bZ4X, further setting this Lexus apart.
The RZ uses a clever torque-vectoring system to make the most of this set-up when cornering, and debuts some interesting new tech like computer-balanced brakes to keep the car level under heavy deceleration as well as new adaptive pistons in the suspension to help the car adjust to different surfaces.
The EQC has a power output of 300kW and it has 760Nm of torque, which is enough to see its claimed 0-100km/h acceleration pegged at just 5.1 seconds.
The EQC’s top speed is 180km/h (limited for the sake of the batteries), and it has an 80kWh lithium-ion battery pack.
It uses a pair of asynchronous motors - one front, one rear - and they can alternate to do what’s best in the situation - be it working in 2WD (RWD or FWD), or in AWD.
If you’re thinking about an EQC as a towing option, the towing capacity is 750kg for an un-braked trailer and 1800kg for a braked trailer.
Quoted range for the RZ is 470km, however this is to the more lenient NEDC testing cycle, as accepted by the Australian Design Rules.
However, its real-world range is more like 400km, which is as it is more accurately measured to the WLTP standard.
The 71.4kWh battery pack is supported by a 150kW max DC charging speed, allowing a 10-80 per cent top-up in 30 minutes.
On a slower public AC charger, the RZ can pull a maximum speed of 11kW for charging in around six and a half hours, while single-phase charging, as you might get from a home wallbox system, at a rate of 7.0kW allows a charge time in around 10 hours.
Lexus throws in a public Type 2 charging cable, home wallbox installation, and a three-year Chargefox subscription (covering free fast charging) as part of an RZ purchase. Clever.
Officially the RZ consumes 18.7kWh/100km on the combined cycle according to the WLTP standard and I was surprised to find our car consumed 18.6kWh/100km during the test drive loop.
For context, anything under 20kWh/100km is reasonably impressive in the premium EV space.
With an 80kWh battery pack and a Type 2 CCS plug (up to AC 7.4kW / DC 110kW) the charge times vary pretty greatly depending on what output you’re powering up from.
Mercedes-Benz says a DC fast charging station should be able to replenish the battery bank in 1 hour 22 minutes (at a maximum of 110kW, though some Chargefox stations offer charge rates up to 350kW) while an AC charging station (like you’d find in car parks) or Mercedes-Benz’s own Wallbox system should take about 12 hours 13 minutes.
Charging from a regular household powerpoint is a last resort option. It is claimed to take 46 hours 40 minutes from empty to full (230-volt outlet, 10-amp/2.3kW). I plugged in to a powerpoint in my house and the car’s info display was stating it would take 9.5 hours to achieve the remaining 16 per cent of charge. It didn’t get to 100 per cent before I had to unplug, however.
My not-so-urban test drive loop commenced with 97 per cent of battery charge and an indicated range of 363km available. The idea was to get a feel for the “range vs reality” of the situation, so I did it in Comfort drive mode with the climate control active and no intent to either thrash the vehicle or baby it to save battery.
My drive ended with 36 per cent indicated charge remaining, after I’d covered 231.6km. That means, based on the car’s own algorithm, that it would have covered 315km before the battery was depleted, which is a long way short of the claimed 434km range.
The indicated energy consumption was 20.8kWh/100km, which is ‘thirsty’ for an EV. On our recent electric car comparison test, the most efficient of our EVs - the Hyundai Ioniq Electric - used just 13.0kWh/100km. Yes, I know the EQC is a lot heavier (2425kg kerb weight), but even the Tesla Model 3 was notably more efficient (18.5kWh/100km) than the EQC over very similar terrain and driving.
However, our testing saw us return an even better consumption rate than Mercedes-Benz’s claimed figure, which is 21.4kWh/100km.
Usually EVs, even premium ones, have a particular formula to the way they drive.
Hefty, firm, and usually break-neck fast is the default position, with seemingly every manufacturer trying to remind buyers they too can be as fast as a Tesla.
However, the RZ breaks with the premium pack, offering a car which leans more into the luxury promise than maybe any other right now.
It’s a relatively serene space in the cabin, with notably limited wind or tyre noise, and a gentle steering tune which makes the car effortless to pivot into corners.
This combines with the clever torque vectoring system, and lenient suspension to have the RZ simply wafting through corners.
The ride is interesting in that it is so far from the norm for the EV space. It is the opposite of firm and aggressive, with the car gently leaning into bends and barely feeling the texture of the road.
Small, rough bumps and high-frequency corrugations are dispatched with ease, the car simply floating over them, even when loaded up in corners, although, on the flip-side, longer undulations have it bouncing up and down a bit after-the-fact, perhaps a consequence of the doughy ride having to deal with the well-hidden weight of its batteries.
Despite efforts to deal with body-roll, there’s a notable amount, a consequence of the forgiving ride.
While these characteristics make the RZ a far more luxurious proposition on the road than many of its rivals, it is notable in how much it lacks a feel for the road.
The steering is so electrically augmented it feels almost simulated, no matter which drive mode you select, and little of the road surface is communicated well to the driver.
Even the brake pedal feels lifeless and distant, as it combines regenerative braking with the actual discs in a purely digitised progression.
The steering, acceleration and regenerative braking are all heavily altered by drive mode, with the car lacking a single-pedal drive setting, instead being fairly hands-off with the system.
Some, looking for a particular EV drive experience, may be happy with this, others will appreciate how ‘normal’ the RZ feels in this department.
While the car feels disconnected in a sense, there’s no doubt the brakes work, the steering is effective, and it is deceptively quick.
Its soft character might have you assuming it's slow, but a hot-hatch baiting 5.3 second 0-100km/h sprint time seems alarmingly achievable in the Sport mode.
One thing is for sure - everything described here is deliberate. Lexus has made a choice to go against the grain and do something different when it comes to the way this mid-size EV feels.
To many existing Lexus loyalists, there will be a lot which is familiar, while providing a slice of the future, yet it might be far from the most engaging EV to drive. It certainly provides a gentler and more luxurious - if a little lifeless - alternative to the sporty status quo.
If you have a garage and a Wallbox connector, there’s no reason the Mercedes EQC couldn’t be a terrific option as a commuter, a second car, or even your primary vehicle.
The thing with all electric cars is that it’s about settling into a rhythm. If you use the car to commute to work, maybe you can charge it there. Or you might have a solar array and charge at home.
No matter the situation, you’ll be getting a rather nice vehicle to live with, based on my week with the EQC.
It’s a plush car, that’s for sure. The silence it offers is truly relaxing, and there’s effortless torque to pull you away from a standstill. The way you can build pace to overtake, the rush of noise-free acceleration, is pretty astounding. Perhaps not as visceral as in a GLC 63 AMG, but it’s still an experience.
The steering is direct and doesn’t require much thought, though it does lack a little bit of feel. But it’s easy to predict and quick to respond, making for pleasant progress around town. It’s easy to park, as well, with a great surround view camera system, as well as front and rear parking sensors. And if you’re not confident, the car has semi-autonomous parking, too.
The brake pedal feel takes some acclimation, because it responds pretty well, but the action is hard to modulate at times. That is partly due to the brake regeneration system, which actively captures energy that would have otherwise been lost during braking. You can adjust the level of aggression of the regen brakes, too, by tapping either the up or down shift paddles. The most aggressive setting will almost pull you up to a halt from urban speed without any brake pressure required.
The suspension of the EQC feels more settled than the last GLC I drove, and that could be in part due to the extra weight and stiffness of the battery cell under the body. The centre of gravity feels low, and it feels stuck down to the road in most situations.
The ride is mostly fine, but with big 20-inch wheels and low profile tyres, it can jar on hard edges. I also noticed that it can feel a bit unsettled at higher speed, as the body moves around - from side to side - more than I would have expected. It deals well with undulation changes and big dips, and if the surface is good, so are the comfort levels in the cabin.
Safety comes standard on the Lexus RZ, with even the base Luxury trim-level scoring high-speed radar-based auto emergency braking (which detects vulnerable road users at night), lane keep assist (with lane departure warning), blind-spot monitoring (with rear cross-traffic alert), as well as driver attention alert, adaptive cruise control, and a tyre-pressure monitoring system as standard.
The only item reserved for the higher-grade Sports Luxury is the advanced adaptive high-beam suite.
The RZ also scores an impressive complement of 10 airbags, as well as the most recent crash structures in its fresh e-TNGA frame, however the EV mid-sizer is yet to be rated by either ANCAP or Euro NCAP.
It’s a Mercedes-Benz, so as you’d expect the safety offering is comprehensive and extensive.
The EQC received a five-star ANCAP crash test rating in 2019, scoring highly for child occupant protection in particular. But it also has all the safety assist nannies you’d expect, too.
There is autonomous emergency braking (AEB) with forward collision warning that works from 7-200km/h, plus active lane keeping assistance from 60-200km/h and lane departure alert, along with active cruise control, blind spot monitoring, rear cross traffic alert, rear AEB, driver fatigue monitoring, auto high beam lights and tyre pressure monitoring.
There are nine airbags (dual front, front side, rear side, curtain and driver’s knee), and the EQC has a pair of ISOFIX anchor points for baby seats and three top-tether points to affix child seats.
One of the key Lexus selling points is its ‘Encore’ ownership promise, which is at its best on its EV models.
For the RZ this includes a complementary 7.0kW home wallbox charger installation for those with garages, the inclusion of a wall socket and public Type 2 charging cables, a three-year Chargefox subscription keeping even your high-speed charging free for the duration.
The warranty is five years, unlimited kilometres, with roadside assist included.
Capped price servicing is available over five years, weighing in at $395 per 12 month or 15,000km interval, whichever comes first.
Lexus will also organise to pick up and drop off a loan vehicle at service time, while the high-voltage battery is covered by up to 10 years of warranty if the logbook is adhered to at an authorised Lexus workshop.
The brand also offers extra benefits through its ownership program, like deals at hotels and restaurants, as well as invites to events like track or golf days.
This is an impressive above-and-beyond suite of offerings befitting a premium brand, although it should be pointed out some premium EV rivals offer service intervals which are twice as long, and even free servicing for the entire warranty period.
It mightn’t have the same method of propulsion as a petrol or diesel Merc, but it has similar service requirements. You still need to take it to the workshop for maintenance every 12 months - or every 25,000km! - whichever comes first.
Owners can either pay as they go for servicing, or pay up front and bundle it into their finance. The upfront rate is $1350 for three years/75,000km. Pay as you go will peg you along at $450 (year one), $750 (year two), $450 (year three).
When the EQC launched it came with a three-year/unlimited kilometre warranty plan, but that was recently updated to a five-year/unlimited km plan, bringing Benz inline with the likes of Korean luxury maker Genesis, not to mention the majority of mainstream car brands.