What's the difference?
In 15 years as a car reviewer there have been plenty of super luxurious cars and there has been plenty of people moving. But not many super luxurious people movers. Until now. Until the Lexus LM 500h.
This people mover costs a quarter of a million dollars. And if that caught your attention you probably also want to know what that buys you. My family and I found out when we lived with the LM 500h Ultra Luxury for a week.
If it wasn’t for this review appearing on your screen right now, would you have even remembered the Lexus RC was a thing?
At the time of writing, the RC is actually the fifth most popular model in its sports car segment. Yep, only the two-door versions of the Mercedes-Benz C-Class and E-Class, and BMW 4 Series and Z4 sell better.
So, why is the RC seemingly invisible? But more importantly, does it deserve to be? Let’s test the RC 350 F Sport to find out.
The Lexus LM 500h is luxurious, comfortable, practical, easy to drive and expensive. While it may appear to be the ultimate family car, with only four seats it's limited in terms of how many kids and their friends you can carry. On top of that, the privacy screen introduces accessibility issues to the kids you wouldn't encounter on other vehicles. If you are thinking of a Lexus people mover as your next family car I'd suggest looking at the LM 350h which has seven seats and no privacy screen. If you’re looking at a business class executive van the LM 500h would be perfect.
If you’re a buyer that thinks with their head, the RC 350 F Sport is the obvious choice when compared to its direct rivals.
After all, it looks great (at least to these eyes), feels luxurious in more ways than one, and is unrivalled when considering value-for-money.
But, if you think with your heart instead, it’s clear it is isn’t on the same level dynamically and therefore doesn’t feel as sporty to drive as its name suggests.
So, don’t let its sports car classification fool you, the RC 350 F Sport is more of a grand tourer, or a comfortable cruiser, to be precise, and an underrated one at that.
The LM 500h doesn't look real. More like a concept vehicle with its vertical face wearing that enormous grille. Feels like if you watched it for long enough you’d catch it transforming into some kind of robot. Yet, at the same time its styling is elegant and prestigious.
I have a confession to make. I used this Lexus as my office. Its interior is that comfortable and spacious. I'm also a parent and there were times where it was the quietest place to get some work done.
It also let me observe people's reactions as they walked past with their dogs not knowing what was going on inside behind those tinted windows. The people that noticed were clearly car enthusiasts as they knew what they were looking at and couldn't pass without gaping it awe.
The LM 500h’s interior is superbly plush with thick carpets, beautiful copper metallic trim and nappa leather seats.
As I’ve said, the cockpit up front is less luxurious than the extravagant first class section in the back behind that dividing wall.
And yes, I’ve seen large screens before but nothing that stretches the width of the vehicle.
Looking at the RC 350 F Sport, it’s hard to imagine how it became so anonymous on the road, whether you love it or hate it.
Up front, its striking design simply cannot be ignored, with its unique mesh 'Spindle' grille insert demanding attention.
Either side of it are the LED headlights and boomerang-style daytime running lights, which, again, cannot be missed.
Around the side, the RC 350 F Sport has all the hallmarks of a classic coupe, including a swoopy roofline, and looks all the better for it.
The 19-inch alloy wheels wrapped in a mixed set of Bridgestone Potenza tyres are particularly arresting thanks to their sporty 10-spoke design.
That said, the rear end is arguably the RC 350 F Sport’s best angle, at least universally, thanks to its crisp LED tail-lights and chunky bootlid.
The bumper below is also a looker, even with its fake side air intakes, while its diffuser insert is flanked by a pair of chrome exhaust tailpipes.
Inside, the RC 350 F Sport isn’t quite as good, with most of our criticism directed at the 10.3-inch central display, which is powered by an average multimedia system made worse by an incredibly fiddly touchpad controller. The physical shortcut buttons on hand are but small mercies.
Thankfully, Apple CarPlay and Android Auto support is now standard, so a better user interface is literally in your pocket… but you still don’t have a touchscreen to work with.
The RC 350 F Sport’s button-controlled 8.0-inch digital instrument cluster is much better, even if it’s more like a multi-function display due to its limited functionality.
While the centre stack and console designs are undoubtedly showing their age, there’s no doubting this is a premium model thanks to the selection of high-quality materials used throughout the cabin.
In our test vehicle, black leather-accented upholstery with (very cool) 'Tuscan Sun' yellow accents, piping and stitching covers the sports steering wheel, gear selector, sports seats, armrests, door inserts, knee rests and the instrument cluster. So, almost every touch-point.
Pleasingly, soft-touch plastics are used for the upper and middle dashboard as well as the door shoulders, with hard plastics only found on the lower dashboard, door bins and rear seat divider.
As per other Lexus models, the RC 350 F Sport has nice rose-gold accents on its steering wheel, gear selector, front air vents and centre console, while specific Naguri aluminium trim adorns its dashboard and door inserts. And there are also steel pedals.
You might be able to take Lexus out of Toyota but it's very hard to take Toyota out of Lexus and this particularly applies to the practicality of the LM 500h.
Every day I discovered new compartments, tray tables and storage areas. There are so many cabinets, lockers and hidey holes that we almost left my belongings (an entire family of plushie toy capybaras) behind because there are so many places to check.
Of course, I'm talking about the rear compartment here because up front there's not much storage. In fact, it proved to be quite a problem in that I had nowhere to put my bag with somebody sitting next to me and no area behind the front seats to stow it, either.
Talking of seats, the LM 500h only has four of them, with two up front and two in the rear. Up front, the seats are supportive and large, but the rear seats - those are, well... have a look at the images.
We’re talking two large captain's chairs that look as though they’ve been removed from the first class section of a plane.
And while this might be suitable for businesses shuttling a couple of executives to and from meetings, for a family, even with two children, the extra couple of seats a third row offers would come in handy.
The LM 350h has seven seats over three rows and no privacy screen. A far better choice for families.
For device charging there are USB ports up front and in the rear. There are wireless phone chargers for those in the back seats but not up front.
The LM 500h has a cargo capacity of 752 litres with all seats in place.
Hope you’re not expecting the RC350 F Sport to be the first word in practicality, because it’s not.
Measuring 4700mm long (with a 2730mm wheelbase), 1840mm wide and 1395mm tall, the RC350 F Sport is a decently sized coupe, but that doesn’t mean it’s spacious. Hell, it’s hard to get into it the first place, let alone out.
We are of course referencing the token second row, which is cramped at best. In fact, behind my 184cm (6.0ft) driving position, there is no toe-room nor headroom. Yep, if you’re around my height or taller, get used to burying your chin into your chest.
Thankfully, legroom is better but still limited to less than two centimetres, while foot space is compromised by the unusually tall transmission tunnel. And in case you were wondering, even the first row is on the tighter side.
Beyond the central air vents, you’d think rear occupants would be cheered up with cupholders, a fold-down armrest and USB ports at the very least. Well, they don’t get any of that, with a couple of coat hooks the only amenities on offer.
And don’t forget that being a four-seater, there are only two seats in the second row, so this is definitely not a ‘family car.' That said, there are two ISOFIX and two top-tether anchorage points for child seats, so you can theoretically take a couple of younglings with you on a trip.
In-cabin storage options are very limited, with the glove box small in size and mostly taken up by the manual, while the central bin is useable but somewhat occupied by two USB-A ports, a 12V power outlet, and an auxiliary input.
And whatever you do, only bring up to two drinks with you, as beside the pair of cupholders next to the gear selector, there is no other place to officially store extras. Yep, the front door bins are only good for storing very short and narrow items.
The boot is a different story, with a decent 374L of cargo capacity, and it can be expanded by stowing the 60/40 split-fold rear bench, an action that can annoyingly only be performed in-cabin via the manual release latches.
That said, the boot’s tall load lip makes unloading bulkier items a little trickier, while getting them onboard in the first place is complicated by its wide but short aperture. At least there are four tie-down points on hand to secure loose loads?
The Lexus LM 500h sits at the top of its range and is without a doubt one of the most expensive people movers on Earth with its list price of $220,888.
As you would imagine the standard features list is as extensive as it is extravagant.
For starters, while the regular LM 350h has two rows of seating in the rear (seven seats all up, including the front two), the 500h has the third row removed and just two super luxurious and enormous fully reclining seats fill the entire space. It’s like a theatre back there.
That theatre theme keeps going with a media screen in the back so large it stretches the width of the vehicle. Seriously, it's a 48-inch screen to watch movies or connect to your device.
The sound system is probably the best I’ve experienced - a spine tinglingly incredible 23-speaker Mark Levinson set-up.
What else can I tell you? Those rear seats are upholstered in beautifully soft semi-aniline leather. They’re heated and ventilated with a massaging function and... ridiculously comfortable.
There’s four-zone climate control, windows which have an electronic shade that turns the glass opaque, there are wireless phone chargers in the doors and carpet throughout so thick you sink down into it as you step inside.
Our LM 500h was upholstered in the 'Solis White' leather which also brings contrasting and mesmerising copper metallic trim.
Oh, and there’s a wall with an electric glass screen that can be raised or lowered to separate the rear passengers from the driver.
I should have mentioned this earlier. The kids loved it, but these parents spent a lot of time telling the 10- and three-year old not to put the screen up again.
The rear occupants, aka the kids, can also lock the screen in place. Which they did, and so sound proof is the dividing wall that we can only just hear their uproarious laughter.
Up front, the cockpit is comfortable but it’s clear all the space and luxury is for those being driven around.
Still, the front seats are leather with heating and ventilation, there’s a 14-inch media screen and 12.4-inch digital instrument cluster, plus a head-up display. Sat nav, Apple CarPlay and Android Auto are also standard.
Priced from $78,636 plus on-road costs, the RC 350 F Sport commands $3000 and $8000 premiums over its lower-output RC300 and lower-spec Luxury siblings.
In terms of rivals, the RC 350 F Sport significantly undercuts the best-selling Mercedes-Benz C 300 Coupe ($89,000) but is about on par with the Audi A5 40 TFSI Sport Coupe ($78,900).
Standard equipment not already mentioned in the RC 350 F Sport includes rain-sensing wipers, power-folding side mirrors, satellite navigation with live traffic, digital radio, an 835W Mark Levinson sound system (with 17 speakers), keyless entry and start, dual-zone climate control, power-adjustable front seats with heating and cooling, a power-adjustable steering column and an auto-dimming rearview mirror.
Yep, it’s loaded, which is very good news. What isn’t, though, is its foot-operated park brake. Sure, the RC is six years old, but electric park brakes were well and truly a thing in 2014, so it’s quite an annoying quirk.
The RC 350 F Sport only has two options: a $2500 power-operated sunroof and $1500 premium paintwork, both of which were fitted to our test vehicle, with the latter taking the form of 'Graphite Black.'
The LM 500h is a petrol-electric hybrid with a 2.4-litre four-cylinder turbo-petrol engine which makes 202kW/460Nm and works in concert with two electric motors.
The front motor makes 64kW/292Nm and the rear makes 76kW/169Nm. The combined maximum power output of the two motors and the petrol engine is 273kW.
The LM 500h is all wheel-drive and has a six-speed automatic transmission.
The RC 350 is motivated by a lusty 3.5-litre naturally aspirated V6 petrol engine that produces 232kW of power at 6600rpm and 380Nm of torque from 4800-4900rpm.
For reference, the RC 300 uses a 2.0-litre turbo-petrol four-cylinder unit that develops 180kW at 5800rpm and 350Nm from 1650-4400rpm.
Either way, these outputs are exclusively sent to the rear wheels via a well-sorted eight-speed torque converter automatic transmission with paddle-shifters.
This combination helps the RC350 sprint from a standstill to 100km/h in about 6.1 seconds while on the way to its electronically limited top speed of 230km/h.
Lexus says after a combination of urban and open roads the LM 500h should use 6.6L/100km. In our own testing we found consumption was higher at 9.4L/100km.
Worth noting my driving environment was mainly a hilly suburban one filled with school drop offs. Achieved some personal bests this week, with one long run to Sydney’s outskirts, only to return in nightmarish peak hour traffic.
Premium (95 RON) fuel is required and the tank size is 60 litres. In theory the driving range is a smidge more than 900km, which drops to around 640km using our real-world average.
The RC350’s fuel consumption on the combined-cycle test (ADR 81/02) is 9.1 litres per 100 kilometres, while its carbon-dioxide emissions are 212 grams per kilometre, but both claims are a little keen.
In our real-world testing, we averaged 12.2L/100km, which is far cry from the above, given our result came from 180km of driving that was heavily skewed towards highway stints over city traffic.
For reference, the RC 350’s 66L fuel tank takes 95 RON premium petrol at minimum.
Quite simply, driving the LM 500h is like piloting a limousine on stilts. Superbly comfortable, but with an elevated driving position that offers outstanding forward and side visibility, the LM 500h is an easy vehicle to drive for long periods of time.
A digital rear vision mirror means visibility behind is good and unobstructed by the privacy screen or the seats.
The drawbacks are down to the lack of space up front, with the driver’s chair limited in its ability to recline or slide back due to the bulkhead behind it.
And that's compounded by the lack of cabin storage for bags if the front passenger seat is taken.
As for the rear passengers there aren't many people movers offering this level of comfort, except perhaps the Zeekr 009.
Variable suspension that adjusts continuously keeps the vehicle composed and provides a high level of comfort for those in the rear. At the same time, the LM stays nice and flat through roundabouts while remaining civilised over speed bumps.
And then there's the acceleration, which, while not supercar-like is incredibly brisk for a van. The all-wheel drive system provides outstanding traction in wet and slippery conditions, too.
Our family used the LM daily for everything from school runs to shopping trips and weekends away and not only was it fun to drive, our lucky rear passengers enjoyed sitting high and being able to see clearly out their windows along with the luxury of a giant movie screen.
The RC350 F Sport is actually pretty good to drive – so long as you understand what it’s about.
Think of it more as a comfortable cruiser than a sports car and you’ll forgive it for some of its shortcomings. Yep, it is that relaxing to drive.
While the F Sport’s suspension (independent double-wishbone front and multi-link rear axles with adaptive dampers) does have a sports tune, it still serves up a comfortable ride on most surfaces.
Naturally you can play with the five drive modes (Eco, Normal, S, S+ and Custom) on hand to increase its stiffness and therefore improve handling, but the difference between soft and ‘hard’ is negligible, so don’t bother.
Either way, the F Sport does have a noticeable habit of picking up sharper road edges, such as nasty potholes, and it's particularly prevalent at the rear. That said, it doesn’t detract from its luxuriousness all that much.
Where the sportiness really comes to the fore, though, is via the F Sport’s electric power steering system, which has a variable ratio.
As well-weighted as this set-up is as standard, you’ll find it hard to forget how sharp it is on turn-in. Among several factors at play, the obvious one is the F Sport’s rear-wheel steering system, which is better executed than most.
This technology turns the front wheels in the opposite direction to the rears at lower speeds but in the same orientation at higher velocities.
The result of the former? A mid-size coupe that feels like it has a short wheelbase, with the improved manoeuvrability especially noticeable in car parks. Conversely, the latter lends itself to greater stability when you need it.
And it’s a good thing it is the way it is, because the RC 350 F Sport has a kerb weight of 1740kg, which is not exactly sports-car light. This heft is a felt when cornering hard, even though body control is pretty strong overall.
Handling performance is also enhanced by the rear Torsen limited-slip differential, which helps improve grip upon corner exit, at which point the RC 350 gets to show off its straight-line abilities.
The V6 engine is buttery-smooth, but you really need to stick the boot in to fully enjoy it, with it only really starting to come alive when engine speeds are above 3000rpm.
That said, it’s easy to appreciate this character trait around town, where the RC 350 is truly unfazed. Take it onto the open road, though, and acceleration is more than pleasing.
The automatic transmission is a great dancing partner here, serving up delightfully smooth gear changes. It’s also surprisingly responsive, perhaps too responsive, as it can be quite fussy in city traffic, shuffling up and down ratios in quick succession.
Biggest gripe, however, is the digitally enhanced sound the RC 350 produces. Sitting inside, the noise being pumped in is satisfying, but you can’t help but acknowledge the aural deception at play.
The Lexus LM 500h is yet to be tested by ANCAP so it doesn't have a safety assessment score. There is, however, a high level of safety tech onboard including AEB which can detect pedestrians, cyclists, motorcyclists and other vehicles, emergency steering assist, lane keeping assistance, road sign recognition, rear cross-traffic alert, front and rear parking sensors as well as six airbags.
For child seats there are ISOFIX points and top tether anchor mounts on the two rear seats. We have a forward facing child seat and found it easy to install.
A space-saver spare wheel is located under the boot floor.
Neither ANCAP nor Euro NCAP have issued a safety rating for the RC range, although the mechanically related IS line-up received the maximum five stars in 2016.
Advanced driver-assist systems in the RC 350 include autonomous emergency braking (with pedestrian detection), lane-keep assist, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control, a (low-resolution) reversing camera and front and rear parking sensors. Yep, the only major thing missing here is steering assist.
Other standard safety equipment includes eight airbags (dual front, side, curtain and knee), anti-lock brakes (ABS), electronic brakeforce distribution (EBD), brake assist (BA) and the usual electronic stability and traction control systems.
Lexus covers the LM 500h with a five-year, unlimited kilometre warranty.
The Lexus Encore Platinum program is complimentary for LM owners for three years, providing 24-hour roadside assist, a loan vehicle or pick-up/return service at service time, 'On Demand' vehicle evaluation options, valet and airport parking benefits as well as exclusive offers and event opportunities.
Servicing is recommended annually or every 15,000 kilometres, and impressively, pricing is capped at $695 per service over five years.
As with all Lexus models in Australia, the RC 350 comes with a four-year/100,000km warranty and four years of roadside assistance. Both offers are a year behind that of fellow premium brands Mercedes-Benz and Genesis.
The RC 350’s service intervals are every 12 months or 15,000km, whichever comes first. A three-year/45,000km capped-price servicing plan is available, costing $495 per visit, which is not too bad at all.