Lexus Lm350H vs Lexus RX450H

What's the difference?

The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.

It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.

It’s just a bonus that it’s great to drive.

Welcome to the automotive equivalent of a business class airline suite.

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.

The RX is a little frustrating - it's going after Mercedes and BMW and Audi in a hotly-contested space and falls over in a couple of key areas. The media/sat nav system is hopelessly outdated and the drivetrain fails to deliver a significant performance or fuel benefit (although, given its 2.2 tonnes, perhaps it delivers a miracle).

It does come with a rock-solid, scandal-free reputation, a reputation for spectacular customer service, it has a lovely cabin and it's certainly an individual looker. For plenty of people, that's quite enough.

Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.

The Kia Carnival and Hyundai Staria are examples of good MPV design.

And the Lexus LM steps it up again. 

It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.

It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.

The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose. 

I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence. 

The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.

There's a lot of RX and there's a lot going on in that creased, folded and teased sheetmetal. It's a unique design, with a huge 'spindle grille', big lights and the fast glass both front and rear.

It positively screeches Lexus DNA and was a polarising force on our driveway for the week. Most weren't sure, but knew for certain it was a Lexus.

Aggressively flared wheelarches like this aren't common on SUVs (although the squared-off ones are). It's right up on stilts, but the 20s you find it rolling on help to reduce its visual bulk.

That wacky rear quarter glass reminds me of the BMW i3's but it's a Lexus SUV signature. It's quite striking. Do I like it? Not really, but that's completely subjective. You can tell, though, it's built tight as a drum.

Inside is a bit calmer, beautifully laid-out and built to last. The materials are almost all top notch, with lovely switchgear and the real leather is really nice.

There is absolutely nothing avant-garde in there (apart from maybe the pinstripe effect on the centre console), it's all terribly comfortable and easy on the eye. But not exciting, though not all Lexuses are.

This particular car is very US-centric and, if I may, a particularly sunny and humid part, so it can't be too wacky.

While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.

The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced. 

Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.

There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?

The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.

But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.

And now to the main event - the second row.

Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.

Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.

Those captain’s seats are plush. Not quite Benz S-Class plush, but still.

They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.

Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.

Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.

There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.

Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.

I love the massively wide side windows that are tinted (or privacy glass), too.

Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.

The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.

The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.

Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.

With all seats in place the cargo space is limited. In fact, it’s just 110 litres.

That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.

Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.

All grades have a space-saver spare wheel.

There is plenty of room inside this big unit, which is very welcome. Front seat passengers have lots of storage, such as a deep central bin under the armrest, dual cupholders and big door pockets with bottle holders.

Step into the rear and there is a ton of leg and headroom although the transmission tunnel intrudes slightly for the middle passenger. Chuck them out, drop the armrest and you have two more cupholders and each door has pockets and bottle holders.

The boot is pretty big considering the angle of the rear glass. You start with 453 litres (but an expanse of flat floor), which rises to 924 litres with the split-fold seats down. That seems conservative given just how much space you appear to have.

The RX450h F Sport lightens your bank account of $102,460 before on-road costs, the only hybrid SUV within cooee of this price.

That nets you 20-inch alloys, a 15-speaker stereo, dual-zone climate control, heated and cooled electric front seats, reversing camera, that ever rare CD player, keyless entry and start, a solid safety package, reversing sensors, active cruise control, sat nav, a massive sunroof, auto LED headlights, head-up display, partial leather interior, power tailgate, auto wipers and a space-saver spare.

The Lexus media system is run from the gigantic dash-mounted screen that is shamed only by those massive Tesla units.

Sadly, the joystick-style control remains as does the very confusing software system that is less than delightful to use. It's such a shame that a tech-laden machine is let down by the world's most baffling entertainment system.

Once you get it working and understand it, it's okay, I guess, but several years into this job I still can't easily fathom how it works. And that naff analogue clock...

F Sport cars also pick up adaptive suspension and a several driving modes to liven things up.

There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.

The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).

You can choose three different powertrains in the RX - a 3.5-litre V6, a 2.0-litre turbo four-cylinder, or this one, the 3.5-litre V6 with hybrid.

As a series hybrid it can run for short distances on electric only before firing up the V6 to supply charging and motivation.

The 3.5 produces 193kW/335Nm along with the electric motor. That torque figure seems low and it probably is, but that's a function of the weird way of measuring torque from a hybrid unit. The combined power figure, however, is 230kW.

The hybrid system is hooked up to Lexus' CVT auto and sends power to all four wheels. Lexus says the 450h will complete the sprint from 0-100km/h in 7.7 seconds, which isn't bad for a 2210kg SUV.

As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L. 

Our drive was so brief we did not get to record an on-test fuel figure.

The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.

The official combined cycle figure is listed as 5.7L/100km. And, uh, yeah, we didn't get that. I did manage 8.9L/100km over the week, which included a long motorway run from Sydney up to the Blue Mountains (a roughly 160km round trip).

As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.

But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed. 

Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road. 

After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.  

The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.

The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.

The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant. 

Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.

Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year. 

The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.

That supple ride we experienced in the rear was also evident behind the wheel.

This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.

Right. So this is a salutary lesson about tyre pressures. The first few days the tyres were only pumped up to 200kpa (29psi). That's an easy 100kpa (14psi) short of the required 300 (43psi).

Every time I, or my wife, went around a corner, the big Dunlop Sport Maxx SPs would squeal and squirm and it was most unsatisfactory.

So check your tyres, because the extra 100kpa makes all the difference. Also, the number of service stations it took to find a working pump was unacceptable. Pull your socks up, Sydney.

Anyway.

Correct tyre pressures enacted, the big Lexus turned into a comfortable, competent cruiser. Its motorway performance is super-impressive, purring along the M4 and it's ridiculously poor surface like it was born to it. Which it sort of was.

The hybrid drivetrain allied to the CVT is mostly whisper quiet. It's not the most responsive combination, the initial step-off of the electric motor's torque soon giving way to the rubber band effect of the transmission.

It doesn't feel as swift as the claimed 7.7 seconds and it would be nice if the drive select dial made a genuine difference to the throttle and transmission's response.

In the city, it's a proper wafter, moving about the broken down city streets of Sydney without fuss and a plush ride that's a bit of a surprise given the huge wheels and substantial weight of RX.

It's all very easy and pleasant but the wild looks do not match the experience. Which is not a criticism, just an observation.

The RX ships with eight airbags (including knee airbags for both front seats), ABS, stability and traction controls, blind spot sensor, reversing camera, forward collision warning, forward AEB and reverse cross traffic alert.

There are three top tether restraints and two ISOFIX points. 

The RX scored a maximum five ANCAP stars in January 2016.

When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences. 

There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier. 

That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.

It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.

In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.

Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.

Lexus offers a fence-sitting four year/100,000km warranty with roadside assist thrown into the bargain for the same period. 

Service intervals arrive at 12 month/15,000km and there is, sadly, no capped-price servicing.

Lexus will, however, promise you a car for the day or come and get your car from you and drop it back when the service is done. And it will be washed and vacuumed. The website makes a big deal about that.