Lexus Lm350H vs Lexus LC500H

What's the difference?

The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.

It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.

It’s just a bonus that it’s great to drive.

Welcome to the automotive equivalent of a business class airline suite.

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.

A truly fuel-efficient performance car, who’d have thought? There are some obvious trade-offs for trying to exist in two seperate worlds, but the Lexus LC 500h largely handles its dual roles with aplomb.

Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.

The Kia Carnival and Hyundai Staria are examples of good MPV design.

And the Lexus LM steps it up again. 

It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.

It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.

The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose. 

I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence. 

The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.

It's a little curious, the LC 500h. For mine, it's stunning from a distance. All gleaming alloys and bulging rear arches and sharp snout angled downward like its caught the scent of its prey.

But weirdly, it can start to look a little less impressive the closer you get to it - a little swollen and vague in its lines. It's very likely it's eye-of-the-beholder stuff (fellow CarsGuide scribe Richard Berry adores it from every angle, for example).

Inside, the front of the cabin is a busy but stylish space, with multiple textures layered on top of each other to produce a premium-feeling, sporty space. The low-feeling dash juts out, giving the front passengers an ensconced, cockpit feel.

Everything is predictably leather-wrapped and lovely, and while it's not as streamlined as, say, an Audi interior, it's not without a genuine sense of Japanese charm in the cabin.

While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.

The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced. 

Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.

There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?

The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.

But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.

And now to the main event - the second row.

Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.

Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.

Those captain’s seats are plush. Not quite Benz S-Class plush, but still.

They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.

Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.

Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.

There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.

Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.

I love the massively wide side windows that are tinted (or privacy glass), too.

Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.

The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.

The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.

Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.

With all seats in place the cargo space is limited. In fact, it’s just 110 litres.

That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.

Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.

All grades have a space-saver spare wheel.

It's not really. Especially in the backseats, which would make more sense if they were painted on. I'm no giant, but even my 175cm-tall head was pushed into the ceiling, and while there’s ample shoulder space for two adults, you’re unlikely to be able to convince two to get back there. 

Lexus has included something called the "Easy Access" function for 2020, which sees the front seats slide forward automatically to help with accessing the rear seats, and they do lower the Cirque du Soleil antics required to get back there, but this realistically not a car for carrying more than two adults, save an emergency. There are two ISOFIX attachment points in the rear, so child seats can be locked in there. 

That's not necessarily a drawback, though. This is a two-door sporty coupe, after all, and elsewhere, the sizeable dimensions (4770mm length x 1920mm width x 1345mm height) provide plenty of space for up-front riders.

You'll also find hidden cupholders, bottle holders in the doors, and all the power and connection points you need. 

A word on the tech, though. The LC 500h is crying out for a touch screen, though the brand's traditional mousepad system is improving.

Value is all about perspective, of course, and viewed the right way, the $195k sticker price of the Lexus LC 500h does provide a certain amount of value.

Yes, it's a lot of money. But Lexus' flagship coupe doesn't just get a performance-focused hybrid setup (pairing with a thumping V6 engine), but also just about every high-end feature the brand has in its deep bag of tricks.

It starts outside with giant 21-inch alloys, a glass roof with a sun blind,  LED headlights with cornering lights, hidden door handles, keyless entry, and rain-sensing wipers.

Inside, you'll find leather-accented seats, a colour head-up display, a 10.3-inch multimedia screen with Apple CarPlay and Android Auto, another 8.0-inch screen in the driver's binnacle, a heated steering wheel, heated and cooled front seats, DAB+, satellite navigation system with live traffic, and a killer 13-speaker, 918-watt Mark Levinson stereo.

There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.

The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).

The LC 500h is powered by a hybrid setup that combines a 3.5-litre V6 engine with a 650-volt "Lexus Hybrid Drive" system and a lithium-ion battery. That setup delivers 264kW of power, and somewhere north of 350Nm in torque when the engine and motor outputs combine.

That power is sent to the rear wheels via a CVT automatic, and will produce a sprint to 100km/h of around 5.0 seconds. 

According to Lexus, 10 clear improvements were made the way the 2020 LC 500h drives, including a new transmission tune, more structural bracing added for rigidity, new suspension components and spring rates, and altered stabiliser bars. 

Has it made a difference? Read on. 

As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L. 

Our drive was so brief we did not get to record an on-test fuel figure.

The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.

Lexus says the LC 500h will sip 6.8 litres per hundred kilometres on the combined cycle - very impressive for what is ostensibly a performance coupe - and emit 152g/km. 

The LC 500h is equipped with an 82-litre fuel tank. 

As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.

But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed. 

Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road. 

After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.  

The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.

The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.

The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant. 

Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.

Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year. 

The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.

That supple ride we experienced in the rear was also evident behind the wheel.

This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.

There’s something very strange about hitting the start button in what is ostensibly a sports car, and being greeted not by the bark of an exhaust, but by the gentle whirring on the car’s electronics coming to life.

But then, the Lexus LC500h is not your average performance car.

It essentially trades the out-and-out grunt of its V8-powered sibling (which produces a monstrous 351kW and 540Nm) for a kind of best-of-both-worlds approach that pairs the punch of the V6 engine with the fuel efficiency of a hybrid powertrain. 

If that sounds like an compromised approach to pure performance, you're right. But reframe the way you look at the LC 500h and it all starts to make a bit more sense.

Remember, this isn't a track-attack weapon, but a potent on-road bruiser, and the flow of power on offer always feels ample, and you never want for too much more off-the-line pace on public roads. 

Among the biggest selling points of the LC 500h is the sheer distance between its various personalities. Engage Eco, or even Normal, drive modes, and it’s a quiet, mostly very comfortable (though it can be unsettled by bigger bumps) kilometre-eater, but engage Sport or Sport Plus and it rightly transforms into something significantly angrier.

It might not be the absolute sharpest tool in the performance car shed, but the LC 500h does bristle nicely when those modes are engaged, the hybrid factor seemingly replaced by a satisfyingly meaty exhaust note and an accelerator that’s suddenly far more sensitive to the touch.

The steering feel is nice and the inputs direct, but there is something about the car’s 1980kg weight that doesn’t inspire the deepest of confidence, at least not on the rain-slicked roads we were travelling along .

A pure performance coupe? Perhaps not. But a sporty, stylish and, when you want it to be, comfortable cruiser with the ability to turn the volume up when you come across a twisting road? Bingo.

The Lexus LC 500h is yet to be ANCAP tested (the price would likely prove a sticking point), but the Japanese brand has fine form in attracting top marks, and there's certainly no shortage of safety features on offer here. 

There's a total eight airbags and a reversing camera and parking sensors, as well as a host of high-tech kit like AEB, Lane Keep Assist, Blind Spot Monitoring, active cruiser control and a bonnet that will sense pedestrian and pop up before impact in an attempt to minimise injury. 

When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences. 

There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier. 

That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.

It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.

In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.

Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.

So, to ownership. Let's start with the basics first, before we move onto the new Encore Platinum benefits. 

The LC 500h is covered by a four-year/100,000km warranty, and servicing (capped for three years at $595 a pop) is required every 15,000km.

You will know already the Lexus's stellar Encore ownership program includes handy features like valet (pick-up and drop-off) servicing, but the new Encore Platinum level for owners of its more exclusive models unlocks some seriously cool stuff. 

One is a new On Demand service, which allows owners to book a different style of car when heading off on a holiday or business trip. So, say you own the LC 500h, but want to take the family to the snow and need a seven-seat 4WD like the RX L, then Lexus will lend you one at no charge, which you can keep for eight days.

The loans are available in your state or somewhere else in Australia if you're travelling, with your car waiting for you at Qantas Valet for you when you arrive. 

The One Demand service is available on four occasions over your first three years of ownership (which is also the length of the Encore Platinum membership). 

The Platinum level also provides eight examples of free valet parking at select shopping centres, as well as hotel and restaurant benefits, and invitations to Lexus' drive days around the country.