What's the difference?
Most people that are wealthy enough to be ferried around in a car or limo choose a long luxurious sedan like a Mercedes-Benz S-Class, BMW 7 Series or a Lexus LS. Of course, there are now also SUVs that are used for the same purpose.
But what about a plush people mover? There are very few of these available in Australia and they don’t sell in huge numbers. But Lexus believes there is a market for such a model and it has just launched the big and bold LM. The hybrid-only range is a unique proposition and the LM should hold appeal for limo and tourism operators, and larger cashed-up families.
This initial launch drive was a slightly different format to usual. Given the intended use of the lounge-like model, Lexus arranged for us to be collected in the LM by a chauffeur and ferried from Melbourne to the Mornington Peninsula. From there we got behind the wheel for a brief drive, but many of my impressions will focus on the passenger cabin experience.
Note too that the LM500h does not land until early 2024, so we only sampled the LM350h AWD.
So jump aboard and let’s see if this Lexus can do everything the LS can do - and maybe even a little bit more.
The Torres is the first model SsangYong has launched since it changed ownership and changed names to KGM SsangYong.
The new model hits the over-saturated mid-sized SUV segment but it's fresh styling and practical cabin space might be what sets it apart.
We're family-testing the mid-spec Adventure grade to see if its lives up to its name.
The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.
It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.
It’s just a bonus that it’s great to drive.
Welcome to the automotive equivalent of a business class airline suite.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
The KGM SsangYong Torres Adventure feels fresh-faced and offers competitive pricing and ongoing costs. Some of the technology could use a little tweaking but the cabin is practical and you get a fair amount of luxury features for its price tag. Value is assured and this is one to consider.
Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.
The Kia Carnival and Hyundai Staria are examples of good MPV design.
And the Lexus LM steps it up again.
It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.
It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.
The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose.
I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence.
The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.
Despite sharing similar underpinnings to the Korando, the Torres is its own model when it comes to design.
It seems to borrow from a few different sources and there are some Kia Sportage and Land Rover Defender elements that are easy to see once you start looking closely.
It's refreshing to see such a bold and personality-rich design in this segment but there is a tendency to favour form over function.
There are handles on the bonnet which serve no purpose, a fake ‘wheel cover’ design on the rear (which is annoyingly off-centre) and a bunch of fake vents scattered across the car.
It looks like an SUV you would take off road but if this was a movie, it would be the actor instead of the stunt double.
Head inside and you'll find a gorgeous cabin with copper accent panels, thick soft-touchpoints and black synthetic leather trims.
The dashboard features contrasting stitching in copper and is headlined by a massive display panel that houses the dual 12.3-inch technology panels that look awesome.
Despite still featuring a few notes of harder plastics, the cabin still feels high-end and well-built. Although it has the largest steering wheel I’ve seen in the segment.
While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.
The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced.
Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.
There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?
The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.
But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.
And now to the main event - the second row.
Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.
Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.
Those captain’s seats are plush. Not quite Benz S-Class plush, but still.
They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.
Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.
Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.
There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.
Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.
I love the massively wide side windows that are tinted (or privacy glass), too.
Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.
The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.
The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.
Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.
With all seats in place the cargo space is limited. In fact, it’s just 110 litres.
That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.
Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.
All grades have a space-saver spare wheel.
The cabin of the Torres almost defies its mid-size tag because there is oodles of space for taller occupants. Both rows feature excellent access with the 195mm ground clearance and wide door apertures. My eight-year-old son loved his view this week and didn’t have any issue climbing in and out.
Despite lacking lumbar support, seat comfort is best in the front and fatigue doesn't set in too quickly on longer journeys. The rear row offers plenty of under-bum padding but the backs are decidedly flat, expect a bit of movement from passengers in corners.
There are lots of storage options with a glovebox that can house a manual, mid-sized middle console, shelf underneath the centre console, six drink bottle holders, four cup holders and a phone tray.
The boot has a great luggage capacity of up to 703L when all seats are in use and the rear row has a 60/40 split to open up storage options if you need to.
The touchscreen multimedia system is a bit too simple in terms of its information and customisation. It's responsive but functionality isn't always the best. Music playing over Bluetooth hardly ever connects automatically, you have to select the Bluetooth function which is annoying while on the go. The radio is pretty crappy as it rarely picks up any stations and when it does there is a lot of static.
You do get wired Apple CarPlay and Android Auto, with the CarPlay easy enough to connect to.
Charging options are good with four USB-C ports and two 12-volt sockets, one of which is located in the boot. But you do miss out on a wireless charging pad in this grade.
The rear row features enough amenities to keep occupants happy, like the charging options, directional air vents, armrest and map pockets but my son said it was hard to position the air vents to blow air directly on to him.
From launch there will be two versions of the LM350h Sports Luxury on offer - front-wheel drive and all-wheel drive, priced from $160,888 and $165,888 before on-road costs respectively.
They both have seven seats across three rows and share the same four-cylinder hybrid powertrain, but an even more high-end version is on the horizon.
The LM500h will land in January 2024, priced from $220,888, and it adopts a newer more powerful hybrid powertrain. Something else that sets the LM500h apart is the seating layout - it is a four-seater. Behind the driver and front passenger compartment are two big captain’s chairs that recline flat if required. Decadent luxury. Or so the pictures suggest. We will have to wait until the New Year to sink into the sumptuous seats.
Given the positioning and interior layout, the LM will probably not appeal to people looking at a Kia Carnival, or who would have opted for the departed Toyota Tarago. It will, however, appeal to large families that aren’t short of a dollar, airport limo operators, and even as tourist transport.
Thankfully, there’s a substantial amount of standard gear fitted as standard in the LM.
The only difference in spec between the two 350h grades is the addition of all-wheel drive. Otherwise you’ll find keyless entry and start, front heated seats, automatic retractable side steps, power opening side doors, rear privacy glass, a pair of sunroofs, and semi-aniline or L-aniline upholstery.
Tech-wise, there is a digital rearview mirror, and a 14.0-inch touchscreen, a 12.3-inch digital instrument cluster, a head-up display, seven USB ports, a smartphone charger and a rear 14.0-inch multimedia display.
The 500h adds niceties like a separation partition with elevating and dimmable glass, that doubles as a 48.0-inch widescreen display to watch films and TV, or take conference calls with. It also gets two partition glove boxes, a pair of umbrella holders, two second-row phone chargers, a 23-speaker Mark Levinson 3D audio system and more.
In terms of rivals, there really aren’t many other luxury people movers on the market. Aside from the Mercedes-Benz V-Class and all-electric EQV, there are higher-grade versions of the Volkswagen Multivan, and the LDV Mifa 9 EV.
There are three variants available for the Torres. All figures below are quoted as drive-away pricing, including its rivals.
The base grade ELX starts at a low $38,000, then you move up to the model on test for this review, which is the Adventure and it is priced from $43,000. The top-grade Ultimate model is only a little more expensive at $47,000.
Compared to its rivals, the Adventure is positioned towards the bottom end of the market with the closest rival, the Kia Sportage SX+ sitting at $46,476. Then comes the Hyundai Tucson Elite at $48,531 and the Toyota RAV4 XSE sits at the top at $54,337.
All Torres grades are well-specified but the Adventure gets solid standard equipment like synthetic leather upholstery, a heated steering wheel and front seats, dual 12.3-inch touchscreen multimedia system and instrument cluster, wired Apple CarPlay/ Android Auto, four USB-C ports, two 12-volt sockets, 18-inch alloys and a temporary spare tyre.
Practicality is ensured with the dual-zone climate control, auto start/stop, keyless entry and start, reversing camera, rain-sensing wipers, LED headlights, LED daytime running lights, extendable sun visors, and powered tailgate.
You miss out on electric front seats but honestly, in terms of value, the Torres Adventure nails it.
There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.
The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).
All Torres models share the same 1.5-litre four-cylinder turbo-petrol engine but the Adventure model is a front-wheel drive, and the only grade that has an all-wheel drive is the Ultimate.
This is surprising as the Adventure moniker would suggest AWD capability ... so you could actually go adventuring.
The Torres offers up to 120kW of power and 280Nm of torque, and features a smooth six-speed auto transmission which is enough to ensure that it is is a pleasant open-roader.
As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L.
Our drive was so brief we did not get to record an on-test fuel figure.
The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.
The official combined fuel cycle figure is 7.4L/100km and based on its 50L fuel tank, you should see a theoretical driving range of up to 676km. That’s not the best range we’ve seen in this segment but it’s still respectable for the odd longer road trip.
After doing a good mix of open-road and urban driving this week, I’ve managed a real world usage of 7.7L which is a great result overall.
As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.
But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed.
Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road.
After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.
The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.
The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.
The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant.
Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.
Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year.
The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.
That supple ride we experienced in the rear was also evident behind the wheel.
This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.
When it comes to power and its delivery, the Torres is willing but never spritely. It’s a bit sluggish off the mark and the auto-stop/start feature doesn't help but there is a decent well of power to dip into once you get going, making this a solid open-roader.
The steering can feel a bit wishy-washy on a winding road but there’s surprisingly not that much roll. Suspension is good without feeling floaty and you’re not bothered by the bigger bumps.
Visibility is good most of the time but occasionally the passenger side A-pillar can hinder, at least from my driving position. The back window is a smidge too small for my liking, especially on an SUV of this size.
The Torres doesn’t feel too big to park and the reversing camera is clear and features dynamic guidelines but all SUVs should have a 360-degree system, considering their bulk.
The LM is yet to be crash tested by ANCAP, and it is unclear if it will be given the fact that it’s a niche model. However, as with other current Lexus models, it has a long list of standard safety gear.
The safety suite, including intersection assist, and a pre-collision system with vehicle, pedestrian, bicyclist and daytime motorcyclist detection.
It also comes with emergency steering assist, full-speed radar cruise control, ‘Curve Speed Reduction’, ‘Lane Trace Assist’ with lane-departure alert, automatic high beam, ‘Road-Sign Assist’ (speed signs only), ‘Emergency Driver Stop System’, a blind-spot monitor and rear cross-traffic alert.
The Torres is so new that it hasn't been tested with ANCAP yet and is thus, unrated but it has eight airbags, including a front centre airbag.
Standard equipment includes blind-spot monitoring, driver attention alert, safe exit warning, tyre pressure monitoring, forward collision warning, front fog lights, LED DRLs, rear cross-traffic alert, lane keeping/departure aids, reversing camera, front/rear parking sensors and cruise control.
Note - it's not adaptive cruise control. Sometimes adaptive cruise control systems can be all over the place with when they 'slow' down and how they function in the real world. The system in the Torres is old-school but steady to use and operate.
Curiously, despite having both functions, you have to choose whether the lane keeping aid or lane departure warning is active.
The Torres has two ISOFIX child seat mounts and three top-tethers. The back seat is wide enough to accommodate three child seats if they're not too large.
The Torres has AEB but it's operational parameters haven't been assessed yet.
When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences.
There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier.
That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.
It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.
In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.
Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.
The Torres comes with a seven-year/unlimited kilometre warranty which is great for the class and a seven-year capped-price servicing program for $2678, at an average of $383 per service, which is very reasonable.
Intervals are good at every 12 months or 15,000km, whichever occurs first.