Holden Cruze Problems

The main point of impact is behind the B-pillar and as a result I would believe the level of impact wasn't high enough to trigger the airbags. If you believe the system was faulty it would best to consult an engineer qualified to assess crash damage and have your car checked, someone like Laurie Sparke of Sparke Engineering.

Yours is the first report we've had of a problem with the seatbelts in the Cruze. Persist until Holden fixes the problem to your satisfaction.

THERE'S no way around it. You need someone to look at it if you want to trace the cause. It's probably a constant velocity joint that is either worn (unlikely at that mileage) or damaged due to hitting a kerb while cornering or parking.

ALL warranty claims must go through the dealer. The way it works is the dealer assesses the problem, then seeks the approval of the carmaker to make the necessary repairs. Nothing happens unless the carmaker gives its approval. If your mechanic finds something that needs to be fixed under warranty, you must take the car back to the dealer. If you go ahead and have your mechanic repair it, you will bear the cost of the work. The carmaker, Holden in your case, will not come to the party.