Are you having problems with your Holden Cruze? Let our team of motoring experts keep you up to date with all of the latest Holden Cruze issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Holden Cruze in one spot to help you decide if it's a smart buy.
Following a similar recall in the US, 9547 loally-built Cruzes have been recalled to fix a defect that could see oil dripping from the engine and catching fire if it contacts hot engine parts.The recall applies to all Cruze sedans and hatches with the 1.4-litre turbocharged four-cylinder engineThe recall statement cited a condition that “in some instances” could see the oil drip appear “if an oil change is not done properly. If oil makes contact with hot engine parts such as the exhaust manifold or catalytic converter, a fire could occur.”The recall overseas affected close to half a million vehicles built in the US, with 413,418 of those sold there, 61,299 in Canada and a 700 in Israel. The Holden recall also affects about 600 Cruzes in New Zealand. The Holden statement says there have been no reported cases of fires in Australia or New Zealand traced to the defect.“However we will always err on the side of caution when it comes to initiating safety recalls and campaigns. Even if there have been no reported cases in our market we will take action to assure our customers and their vehicles are safe,” Holden director of warranty, customer satisfaction and quality Craig Porritt said in the statement.Holden is contacting potentially impacted customers directly, and will modify the defect at no charge. Concerned customers should call their local Holden dealer or the Holden Recall centre on 1800 632 826.
Random problems like yours are very difficult to trace and fix, which I suspect is behind Holden’s apparent inaction. If they can’t find the cause of the problem when the car is in their possession they can’t fix it. Next time it happens, if you can, don’t restart it because that will likely reboot the computer and reduce the chances of finding anything wrong, just get it trucked straight to the dealer.
I wouldn't recommend you take it anywhere but the dealer. It's still under warranty and the dealer and Holden are the ones to fix it. I would take it back and tell them you believe it to be dangerous to drive and refuse to take it away until it's fixed.
Yes, you should. Speak to the manager and express your disappointment at being mislead in this way and ask that they honour the warranty they say applies.
It was common practice to idle early turbo engines for one to two minutes before switching off to help protect the bearings in the turbo. It was done to ensure the turbo was not spinning at high speed and was not too hot when the oil pressure and flow was shut off. As you say some people even fitted aftermarket "turbo timers" to delay shutdown for a period after the ignition was turned off. Early turbochargers weren’t as robust or reliable as today’s are and some manufacturers recommended a short idle before shutting the engine down, particularly immediately after operating the engine at high load. Turbochargers and turbocharged engines, such as the 2.0-litre diesel and 1.4-litre petrol engines in the Cruze, have come a long way since those early days, so you don’t have to let them idle for a period before turning them off.
So far I would say it's a frustrating fault, but the fact that the dealer can't fix it is of concern. If after being fixed this time if it occurs again then I would say you have cause to call it a lemon and demand Holden comes to the party with some form of compensation.
It can be harder for city dwellers to drive at the engine speeds needed for the DPF to go through its regeneration process simply because of the traffic snarl we have to contend with. It's something that diesel owners should be aware of, and know what they have to do when the warning light comes on. Check your owner's manual.
When we put your questions to Holden we were told that the diesel oil filter costs so much is that "it is designed to assist in the Cruze meeting Euro 5 emission standards. It contains a glass-fibre element, which is significantly different, and more expensive, than elements constructed from more commonly used materials." Holden wouldn't comment on the pricing, which does seem exorbitant to us, preferring to say that dealers set their pricing independently of the company and competitively in relation to the local market. As for the oil Holden told us that "Dexos is the Holden recommended oil, but dealers are currently not compelled to use that oil. If they elect not to use it then they have a responsibility to ensure the product they do use meets the Dexos specifications." Castrol Australia recommends its Magnatec MP 5W-30 for the Cruze diesel and says it is Dexos2 compliant.
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