Holden Cruze Problems

Are you having problems with your Holden Cruze? Let our team of motoring experts keep you up to date with all of the latest Holden Cruze issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Holden Cruze in one spot to help you decide if it's a smart buy.

Diesel cars buyers guide
By Craig Duff · 04 Aug 2011
New-age diesels in every size and price class promise more kilometres from every litre and more kilometres between refills, thanks to massive advances in efficiency and refinement.The days when diesels were black-smoke rattlers, and only favoured by farmers with a diesel tank to top-up their Benz or Peugeot, are long gone. The diesel-engined Ford Territory easily outsold the petrol-powered model during its first month in showrooms, reflecting the backlog of buyers who now put diesel first.But is diesel the right choice for everyone?Petrol power is also more efficient than ever in 2011, LPG is making a solid surge, especially with a new gas-powered Falcon on the road and a Commodore coming soon, and it still costs more to choose a diesel.At the most basic level, new-car buyers need to work out how quickly the extra cost of a diesel car will be recovered. If it takes three years and you plan to keep the car for five, that's all good. But if it takes seven years to make up the difference and you only plan to keep the vehicle for five, then ... So it's a horses-for-courses situation. The more you drive the more a diesel makes sense.Diesels generally have the advantage of lower fuel consumption, and many modern diesels can also get 1000 kilometres from a single tank, as well as a tougher engine to cope with the higher compression and better values at resale.Diesel is already the first-choice pick with some luxury brands, as BMW's diesel-powered fleet has outsold the petrol models through the first half of 2011 and Mercedes is also reporting record diesel sales on its C and E-Class cars.Most European-built cars have always had diesel variants and the 4WD and SUV classes have also been long-term diesel strongholds, but the move to maximise fuel efficiency means they're also appearing in baby and small cars in Australia.It's in these price-sensitive segments where choosing a hi-tech oil-burner can represent up to 15 per cent of the cost of the car. Buying a diesel Holden Cruze adds up to $4000 to the price and if you pick a Ford Focus with diesel the extra cost is around $4300.The good news is that diesel cars will maintain their price advantage at resale time, says Glass's Guide managing director Santo Amoddio."The only area where the diesels aren't strong is the manual four (cylinders)," he says. "In Europe it's the sensible way to drive but Australians have yet to embrace the idea of manual-powered small diesels, so the used values reflect that."Amoddio says diesels are a quick way to cut fuel use and CO2 emissions."There's a lot of talk about electric cars and hybrids but I think diesel is the way to go for private buyers at the moment in terms of costs of running and resale," he says. "That's especially the case in the medium in large SUVs. For example, we expect the turbodiesel Ford Territory to outsell the petrol model. It's probably two years too late to market but it's a good engine and will suit that application."The diesel engine in the Territory is up to a $5000 option but in this class people often believe they need the extra towing capacity of the diesel, yet then don't order the heavy-duty towing pack, which pulls it back to the 1600kg the six-cylinder petrol engine can haul.At Ford's claimed fuel use rates of 8.2 litres for the diesel against 10.6 litres for the petrol it will take about six years travelling 15,000 kilometres a year (assuming the same pump price for both petrol and diesel) to recover that five grand.The relative difference between diesel and petrol models isn't usually as big on SUVs as it is with the smaller cars.Choose diesel on a Toyota Prado and it's a $1000 premium, while Subaru's Outback is $2000 more with a diesel donk - but only comes as a manual - and the Mitsubishi Pajero is around $3000 dearer with an oil burner.Step up to the larger off-roaders and Nissan's turbodiesel Patrol is $3000 cheaper than the comparably-equipped petrol model, Range Rover offers $500 off its diesel Evoques and diesel is the entry option for Audi and BMW's SUV ranges.Diesel is even the preferred option for the Toyota LandCruiser despite its $10,000 dearer purchase price.The traditional argument that servicing costs are higher is also starting to lose momentum. Ford has capped servicing costs for the new Territory and the diesel is only $20 dearer at $290 for each visit to the dealer.It's a similar story with the Polo - over the first five services and/or five years the diesel is about $100 cheaper to maintain at $1910."If you know what you plan to do with the car it isn't hard to work out whether you should buy diesel or petrol," Amoddio said. "About five years ago diesels accounted for 1 per cent of passenger vehicles in Australia - now it's nudging 10 (per cent). It's the improvements in refinement that have driven that and we see that trend continuing."VW Polo ComfortlinePetrol (diesel)Price: $19,850, ($22,350)Engine: 1.2-litre turbo petrol (1.6-litre turbodiesel)Outputs: 77kW/175Nm (66kW/230Nm)Transmission: Six-speed manual (five speed manual), front-wheel driveFuel use: 5.5 litres/100km, 128g/km CO2 (4.7 litres/100km, 124g/km CO2)Weight: 1048kg (1115kg)Price after three years: $10,900 ($12,500)Percentage of new cost: 55 per cent (56 per cent)Annual fuel cost* $1152.30 ($979.21)Diesel saving of $173.09 a year means it would take 14.4 years to recover the $2500 difference in purchase price.Holden Cruze CDPetrol (diesel)Price: $22,240 ($24,990)Engine: 1.4-litre turbo petrol (2.0-litre turbodiesel)Outputs: 103kW/200Nm (110kW/320Nm)Transmission: six-speed manual (both), front-wheel driveFuel use: 6.4 litres/100km, 146g/km CO2 (5.6 litres/100km, 147g/km CO2)Weight: 1329 (1489)Price after three years: $11,100 ($15,100)Percentage of new cost: 50 per cent (51 per cent)Annual fuel cost: $1340.86 ($1166.72)Diesel saving of $174.15 a year means it would take 15.8 years to recover the $2750 difference in purchase price.Mercedes-Benz C-Class 250 AvantgardePetrol (diesel)Price: $67,900 (both)Engine: 1.8-litre turbo four-cylinder (2.2-litre twin-turbodiesel)Outputs:150kW/310Nm (150kW/500Nm)Transmission: seven-speed automatic, rear-wheel drive (both)Fuel use: 7.2 litres/100km, 167g/km CO2 (5.1 litres/100km, 134g/km CO2)Weight: 1480kg (1587kg)Price after three years: $36,700 (both)Percentage of new cost: 54 per cent (both)Annual fuel cost: $1508.42 ($1062.54)The same price for both cars means a diesel Merc owner will pocket more than $445 a year in lower fuel bills.Ford Territory 2WD TXPetrol (diesel)Price: $39,990 ($43,240)Engine:4.0-litre six-cylinder (2.7-litre V6 turbodiesel)Outputs:195kW/391Nm (140kW/440Nm)Transmission: Six-speed automatic, rear-wheel drive (both)Fuel use: 10.6 litres/100km, 240g/km CO2 (8.2 litres/100km, 217g/km CO2)Weight:Price after three years: $22,000 ($25,100)Percentage of new cost: 55 per cent (58 per cent)Annual fuel cost: $2220.81 ($1708.40)Diesel saving of $512.41 a year means it would take 6.3 years to recover the $3250 difference in purchase price.Toyota LandCruiser 200 VXPetrol (diesel)Price: $88,414 ($98,664)Engine: 4.7-litre V8 (4.5-litre V8 diesel)Outputs: 202kW/410Nm (195kW/650Nm)Transmission: Five-speed automatic (six-speed automatic), four-wheel driveFuel use: 14.5 litres/100km, 341g/km CO2 (10.3 litres/100km, 273g/km CO2)Weight: 2610kg (2675kg)Price after three years: $53,900 ($60,200)Percentage of new cost: 61 per cent (both)Annual fuel cost: $3037.89 ($2145.92)Diesel saving of $891.96 means it would take 11.5 years to recover the $10,250 difference in purchase price.*Fuel costs calculated based on national petrol average last Friday of $143.5 a litre for petrol and $142.7 a litre for diesel. Annual travel of 14,600 based on Australian Bureau of Statistics' average for the national vehicle fleet.
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Holden recalls nearly 10,000 Cruzes
By Karla Pincott · 27 Jun 2012
Following a similar recall in the US, 9547 loally-built Cruzes have been recalled to fix a defect that could see oil dripping from the engine and catching fire if it contacts hot engine parts.The recall applies to all Cruze sedans and hatches with the 1.4-litre turbocharged four-cylinder engineThe recall statement cited a condition that “in some instances” could see the oil drip appear “if an oil change is not done properly. If oil makes contact with hot engine parts such as the exhaust manifold or catalytic converter, a fire could occur.”The recall overseas affected close to half a million vehicles built in the US, with 413,418 of those sold there, 61,299 in Canada and a 700 in Israel. The Holden recall also affects about 600 Cruzes in New Zealand. The Holden statement says there have been no reported cases of fires in Australia or New Zealand traced to the defect.“However we will always err on the side of caution when it comes to initiating safety recalls and campaigns.  Even if there have been no reported cases in our market we will take action to assure our customers and their vehicles are safe,” Holden director of warranty, customer satisfaction and quality Craig Porritt said in the statement.Holden is contacting potentially impacted customers directly, and will modify the defect at no charge.  Concerned customers should call their local Holden dealer or the Holden Recall centre on 1800 632 826. 
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Ask Smithy Xtra Holden Cruze broken down
Answered by Graham Smith · 15 Sep 2011

Random problems like yours are very difficult to trace and fix, which I suspect is behind Holden’s apparent inaction. If they can’t find the cause of the problem when the car is in their possession they can’t fix it. Next time it happens, if you can, don’t restart it because that will likely reboot the computer and reduce the chances of finding anything wrong, just get it trucked straight to the dealer.

Holden Cruze: Engine failure
Answered by Graham Smith · 14 Jun 2012

I wouldn't recommend you take it anywhere but the dealer. It's still under warranty and the dealer and Holden are the ones to fix it. I would take it back and tell them you believe it to be dangerous to drive and refuse to take it away until it's fixed.

Water runs into boot of 09 Cruze
Answered by Carsguide.com.au · 10 Mar 2011

It doesn't sound as if the boot is actually leaking as you say the water gets in when you open the bootlid. That sounds more like the Cruze designers didn't check to see what happened to water on the bootlid when it is opened. Perhaps other owners could tell us if this is an issue that annoys them.

Cruze rear guards
Answered by Graham Smith · 24 May 2012

On the surface it seems it could be the result of shoddy production, so by all means take it back to the dealer and have them look at it for you.

Warrenty woes
Answered by Carsguide.com.au · 17 Aug 2012

Yes, you should. Speak to the manager and express your  disappointment at being mislead in this way and ask that they honour the warranty they say applies.

Does idling extend the life of the turbo?
Answered by Graham Smith · 09 Aug 2011

It was common practice to idle early turbo engines for one to two minutes before switching off to help protect the bearings in the turbo. It was done to ensure the turbo was not spinning at high speed and was not too hot when the oil pressure and flow was shut off. As you say some people even fitted aftermarket "turbo timers" to delay shutdown for a period after the ignition was turned off. Early turbochargers weren’t as robust or reliable as today’s are and some manufacturers recommended a short idle before shutting the engine down, particularly immediately after operating the engine at high load. Turbochargers and turbocharged engines, such as the 2.0-litre diesel and 1.4-litre petrol engines in the Cruze, have come a long way since those early days, so you don’t have to let them idle for a period before turning them off.

Holden’s warranty goes with the car when it’s sold, regardless of the dealer it was bought from or who serviced it.

Holden Cruze: Expensive oil filter
Answered by Graham Smith · 10 May 2012

When we put your questions to Holden we were told that the diesel oil filter costs so much is that "it is designed to assist in the Cruze meeting Euro 5 emission standards. It contains a glass-fibre element, which is significantly different, and more expensive, than elements constructed from more commonly used materials." Holden wouldn't comment on the pricing, which does seem exorbitant to us, preferring to say that dealers set their pricing independently of the company and competitively in relation to the local market. As for the oil Holden told us that "Dexos is the Holden recommended oil, but dealers are currently not compelled to use that oil. If they elect not to use it then they have a responsibility to ensure the product they do use meets the Dexos specifications." Castrol Australia recommends its Magnatec MP 5W-30 for the Cruze diesel and says it is Dexos2 compliant.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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