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    Holden Cruze: Expensive oil filter

    Holden Holden Advice Holden Cruze Holden Cruze Advice Holden Cruze 2012 Volkswagen Volkswagen Advice Volkswagen Golf Volkswagen Golf Advice Volkswagen Golf 2012
    I have been charged $128 and $126 for an oil filter when I have had my JH Holden Cruze serviced at different Holden dealers when I can get an oil filter for my VW Golf diesel for just $23. After some research I have been able to source an official GM part oil filter for the Cruze from the UK, costing $100 for a pair, including freight. Also, I understand the Cruze diesel engine requires Dexos II synthetic oil, yet neither Holden dealer has had this in stock. Instead, my car was given Castrol Magnetec oil. I do not know if this is a low carbon product or if is recommended for the engine. Is it fair that the oil filter should cost so much, and that Holden specifies an oil that dealers do not seem to have?
    Answered by CarsGuide
    9 May 2012
    Graham Smith

    When we put your questions to Holden we were told that the diesel oil filter costs so much is that "it is designed to assist in the Cruze meeting Euro 5 emission standards. It contains a glass-fibre element, which is significantly different, and more expensive, than elements constructed from more commonly used materials." Holden wouldn't comment on the pricing, which does seem exorbitant to us, preferring to say that dealers set their pricing independently of the company and competitively in relation to the local market. As for the oil Holden told us that "Dexos is the Holden recommended oil, but dealers are currently not compelled to use that oil. If they elect not to use it then they have a responsibility to ensure the product they do use meets the Dexos specifications." Castrol Australia recommends its Magnatec MP 5W-30 for the Cruze diesel and says it is Dexos2 compliant.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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