Ford Tourneo vs JAC T9 UTE

What's the difference?

There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.

True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.

And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.

As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.

The budget-priced JAC T9 Haven is a traditional one-tonne turbo-diesel ute with plenty going for it. Sure, there are things that could be improved like any ute, but those issues are more about refinement than major design flaws. And when you consider it has five-star safety and is backed by a generous warranty, capped-price servicing and a 60-strong Australian dealer network, it represents excellent value for tradies on a sub-$50K budget. 

Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.

The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.

The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.

The T9 rides on a 3110mm wheelbase with 5330mm overall length, 1983mm width (with door mirrors folded) and 1920mm height.

It adheres to a traditional body-on-frame design with double-wishbone coil-spring front suspension, leaf-spring live rear axle, electronic power steering and four-wheel disc brakes.

Off-road credentials include 27 degrees approach and 23 degrees departure angles, 210mm ground clearance and 650mm wading depth.

The Haven's styling has a chunky and purposeful appearance and its spacious interior offers a tasteful blend of tones and textures with chrome and satin chrome highlights, contrasting red stitching and numerous soft-touch surfaces including curved diamond-quilting on the seat facings and door trims.

Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.

That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?

But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.

There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.

The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.

The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.

But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.

The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.

The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.

With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.

With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.

There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.

With its 2055kg kerb weight and 3100kg GVM, our test vehicle offers a sizeable 1045kg payload rating so it’s a genuine one-tonner.

However, it’s only rated to tow up to 3200kg of braked trailer, which is 300kg less than the category benchmark. And with its 5630kg GCM (or how much it can legally carry and tow at the same time), to tow that weight would require a substantial 670kg reduction in payload to avoid exceeding the GCM.

That would also leave only 375kg of payload capacity, which could be used up by a crew of four tradies before you could throw their tools on board. Fact is, most owners would rarely (if ever) need to tow the maximum 3200kg, but should be aware of these GVM/GCM numbers to avoid overloading.

The load tub is protected by a spray-in liner and is 1520mm long, 1590mm wide and 470mm deep, with 1175mm between the wheel arches allowing just enough room for a standard Aussie pallet.

However, the front and rear load-anchorage points are positioned in the upper half of the sidewalls, which is not ideal for securing loads of lower height (anchorage points near floor level are ideal).

Even tall people will find the interior accommodating, given I’m 186cm and have ample space to not only find a comfortable driving position but also sit behind the driver’s seat (set to my position) with plenty of knee clearance.

There’s also generous rear headroom and enough floor space behind the centre console for the centre passenger to sit with their feet together, rather than either side of a transmission hump like numerous rivals. However, like all dual cab utes short of a full-size American pick-up, shoulder room is squeezy for three adults, so a limit of two would be preferable for long trips.

Front of cabin storage includes a large-bottle holder and bin in each front door plus an overhead glasses holder, single glove box and a handy drawer for small items near the driver’s right knee.

The centre console, with its two USB ports, 12-volt socket and wireless phone-charging pad, has a large-bottle and cupholder plus a small box at the rear with an internal air-con cooling vent and a padded lid that doubles as a driver’s centre elbow rest.

Rear passengers get a large-bottle holder and bin in each door plus three storage pockets on each front seat backrest. The centre seat’s backrest also folds down to reveal two cupholders while the centre console offers adjustable air vents, a pair of USB ports and a handy 220V three-pin domestic socket.

The rear seat is split 60/40 and both base cushions can swing up and be stored vertically if more internal load space is required.

Our only criticism is that the rear seatbelt buckles fall into deep recesses in the base cushions when not in use and can be difficult to fish out by hand when you need to buckle-up.

The T9 range is only available in 4x4 dual cab specification with a 2.0-litre, four-cylinder, turbo-diesel engine, eight-speed automatic transmission and part-time, dual-range 4x4.

It’s offered in two model grades, comprising the entry-level Oasis for a list price of $42,662 and the top-shelf Haven (as per our test vehicle) for $45,630, which is competitive with Chinese turbo-diesel rivals. Our example is finished in ‘Karak’ black metallic paint, which is an extra cost option ($595).

The T9 Haven offers compelling value when you consider how much standard equipment is included for well under $50K.

Like the Oasis, the Haven comes standard with 18-inch alloy wheels and 265/60R18 tyres with a full-size steel spare, tubular ‘iron’ side-steps, black metal sports bar, LED lighting with DRLs, electronic parking brake with auto-hold, heated door mirrors, leather-accented interior trim and steering wheel, power-adjustable driver’s seat, climate control, wireless phone-charging, colour 7.0-inch driver’s instrument cluster and six-speaker audio with a 10.4-inch multimedia touchscreen and Apple CarPlay/Android Auto connectivity.

The Haven adds decorative (non-load carrying) roof rails, privacy glass, ‘welcome’ puddle lamps, a 360-degree camera, front/rear parking sensors, auto-folding chrome door mirrors, heated front seats, choice of black or brown leather-accented interior, an auto-dimming rear view mirror, power-adjustable front passenger seat, rear 220V accessory socket and more. JAC also offers a range of genuine accessories.

Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.

Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.

The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.

The T9 is equipped with a Euro 5-compliant 2.0-litre, four-cylinder, turbo-diesel engine that produces 120kW of power at 3600rpm and 410Nm of torque at 1500-2500rpm.

It’s paired with a ZF-designed eight-speed torque converter automatic with the option of sequential manual-shifting. It also offers different drive modes ('Eco', 'Sport' etc) and the part-time, dual-range 4x4 system features an electronic rear diff-lock.

Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.

With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.

Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.

JAC Motors claims official average combined cycle (urban/extra-urban) consumption of 7.6L/100km but the dash readout was showing 9.8 at the completion of our 288km test, which comprised a mix of suburban and highway driving of which about one third was hauling a near-maximum payload.

However, our own numbers calculated from fuel bowser and tripmeter readings came in at a lower 8.3L/100km. So, any vehicle weighing more than two tonnes that can achieve sub-10L/100km in daily driving gets a big tick from us in terms of fuel efficiency.

Therefore, based on our consumption, the JAC T9 should achieve an extensive real-world driving range of around 900km from its 76-litre tank.

If you haven’t driven a one-box van for a decade or more, you’re in for a treat. Just like the Transit Custom on which this car is based, the Tourneo represents a different experience to that of a conventional car or SUV, but one that is not without merit.

For a start, you sit very high which means a great view out across the traffic. And while the driving position is a little less laid-back than a modern car, once you get used to the almost square steering wheel, neither is it the dreaded sit-up-and-beg of older van designs.

The four-cylinder engine doesn’t make the Tourneo a fast vehicle, but it does give it lots of flexibility thanks to all that turbo-torque being available from just off idle. The eight-speed transmission helps, too, but the real surprise is just how quiet the Tourneo is when on a cruising setting. In fact, it’s almost uncanny how such a big, empty metal box could be so silent, but beyond a little tyre noise on coarse surfaces, the Ford pulls it off. As a result, it’s very relaxed and effortless feeling at freeway speeds.

The other surprise is how good the ride quality is. By swapping the cargo van’s leaf rear springs for coils, the Tourneo suddenly displays a very good match between the front and rear axles in terms of how they work to absorb bumps. You do still get some of the front-seat sensation that you’re sitting over the front axle, but it’s not terrible and the reality is that you simply sitting closer to the axle, not right over it.

For many drivers perhaps the over-riding impression will be of the vehicle’s external size. And, yes, it’s a long and wide piece of equipment, but at least the boxy shape means the corners are easy to place and the huge glass area and driver aids like parking sensors and blind-spot warnings help a lot in the daily cut and thrust.

Things are also improved by the fabulously small turning circle of 10.9m kerb-to-kerb (courtesy of the Transit’s role as an inner-city delivery van) that gives an agility the looks don’t suggest. But there’s a sense that the Tourneo is a little wider in the rear track than the front, as you’ll sometimes find the inside rear tyre finding the lips of roundabouts and suburban gutters.

The steering wheel only has height adjustment, which is notable given that most ute rivals have height and reach adjustment. Even so, the driving position offers ample headroom, a good-sized left footrest and, although lacking adjustable lumbar support, a comfortable and supportive seat.

It has good steering feel although we struggled to detect much difference between the various steering modes on offer. Unladen ride quality is firm and a bit jiggly on bumpy roads, but it’s no firmer than a HiLux and acceptable given its one-tonne-plus payload rating.

The engine is reasonably quiet and despite its relatively modest 120kW/410Nm outputs produces good acceleration when unladen, which we suspect is partly a result of its relatively light kerb weight.

However, there's a slight delay in response when using full throttle from standing starts, which feels like turbo lag. However, the response is fine when applying the accelerator with less aggression, so some refinement in this area would be beneficial.

Selecting the Sport mode in the smooth-shifting eight-speed (ZF-sourced) automatic alters the shift calibrations to provide the most eager response. It also displays helpful ‘intelligence’ by automatically downshifting to assist with engine-braking when the driver applies the brakes on descents.

To test its GVM rating we forklifted 890kg into the load tub, which with driver equalled a payload of 980kg that was just under its 1045kg limit. The rear leaf-springs compressed about 60mm yet there was still about 60mm of static bump-stop clearance remaining, which was ample to ensure no bottoming-out on our test route.

It competently hauled this payload around town and proved equally comfortable at highway speeds, where the engine required just under 2000rpm to maintain 110km/h which was right in the middle of its peak torque band.

The adaptive cruise control, which only adjusts in 5.0km/h increments, maintained the set speeds with discipline. However, on some uphill gradients (in cruise control mode) the transmission would rapidly shift between the sixth and seventh gears numerous times before deciding which was the correct ratio.

Even so, it made light work of our 13 per cent gradient, 2.0km-long set climb at 60km/h, decisively downshifting to fourth gear and 2500rpm to easily haul this load to the summit.

We were also genuinely surprised by its powerful engine-braking on the way down. In a manually-selected second gear, it never exceeded the posted 60km/h limit on overrun, with almost one tonne of payload to restrain and no use of the brake pedal. 

It was the strongest engine-braking we’ve experienced from a 2.0-litre turbo-diesel on this descent (in either ute or van) which would be most useful when hauling heavy loads, particularly in hilly terrain.

Our only major gripe is the overly sensitive driver attention monitor located at the base of the driver’s windscreen pillar, which ensures you’re directly in the firing line for constant prompts to ‘please focus on driving’ even though you are doing just that.

Such technology, with constant nagging from audible and visual warnings designed to save us from ourselves, is well intentioned. However, if its questionable judgement of what represents driver inattention is so annoying that it becomes distracting, then it defeats the whole purpose.

The T9 comes with a five-star ANCAP rating (awarded in 2024) and JAC claims it's "Australia’s safest ute" based on its unmatched aggregate scores across all four ANCAP testing protocols.

So, that means benchmark features including multiple airbags, AEB (including autonomous emergency braking when reversing), lane-keeping, blind-spot monitoring, rear cross-traffic alert, tyre pressure monitoring, speed sign recognition, adaptive cruise control, trailer mode and lots more.

Junior tradies get ISOFIX child-restraint anchorages on the two outer rear seating positions plus three top tethers across the second row.

Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.

Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.

The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.

The T9 is covered by a seven-year/unlimited km warranty plus seven years' roadside assist.

Scheduled servicing is every 12 months/15,000km, whichever occurs first. Capped-price servicing, which applies to the first seven scheduled services up to seven years/105,000km, totals $3069 or an affordable average of $438 per service.