What's the difference?
This idea hasn’t always worked out too well. Take a parcel-van (in this case the Ford Transit Custom) strip out the rubber matting and cargo barrier and bolt six or seven seats into what was the load area. Sure, the original vehicle to use this concept, the Volkswagen Kombi way back in the 1950s, got away with it, possibly because there wasn’t anything better around.
Ford has plenty of history with this notion, too. The first Transit of 1965 was also available as a mini-bus, but worked okay because the Transit itself was such a car-like departure from the commercial-vehicle norm.
Things didn’t go so well for Ford in the early 1980s, however, when the Econovan-badged parcel van it shared with Mazda (the E2200) was fitted with eight seats, given some fuzzy velour trim and dubbed the Spectron. And it was dreadful. In fact, so bad, that it made the contemporaneous Mitsubishi Nimbus and the even more forgettable Nissan Prairie seem like vastly superior alternatives to the job of moving people. Only because they were.
Early versions of the Spectron retained the Econovan’s crude suspension, wheezy (and fragile) little engines and even the tiny dual rear wheels that entirely deprived the vehicle of any traction. In fact, dreadful doesn’t even cover it.
So you can see why Ford might be a bit antsy about me referring to the new Tourneo (a badge that has been around in Europe for decades) as a Transit Custom with extra seats and windows. Yet that kind of sums it up (up to a point, anyway). Luckily, the Transit Custom itself is a pretty sorted thing these days, so maybe Ford has nothing to worry about. Maybe…
The new Isuzu MU-X X-Terrain is the top-shelf variant in the recently facelifted MU-X line-up.
The X-Terrain is a seven-seat 4WD wagon and – as part of this new MU-X range – it has an updated chassis, a tweaked suspension set-up, some new safety tech and a recalibrated rough terrain mode (Isuzu’s off-road traction control system on steroids).
So, is this new MU-X grade worth your attention?
Read on.
There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.
True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.
And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.
As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.
The MU-X has always had plenty of appeal as a daily driver – dependable, not dynamic – and it’s a proven 4WD wagon.
Some people don't like the noisy, sluggish engine, but I don't mind it because it delivers off-road.
There was already a lot to like about the seven-seater wagon in terms of its off-road capability, driver-assist tech, standard features, and simple all-round driveability, and the X-Terrain – which encompasses all of that AND adds some polish to the mix – is an impressive top-shelf addition to the MU-X line-up. Even if it's so pricey...
Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.
The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.
The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.
As I’ve said before, the MU-X has never been particularly exciting or boring in terms of design, just comfortably adopting a low-key, middle-of-the-road type design – sales gold, in other words.
But the X-Terrain has distinctive ‘X’ branding here and there – inside and out – and that adds a subtle class to this variant.
The X-Terrain is 4860mm long (with a 2855mm wheelbase), 1870mm wide (excluding mirrors), 1825mm high and has a listed kerb weight of 2195kg.
It has a wheel track of 1570mm and an 11.6m turning circle.
Our test vehicle has the exclusive X-Terrain paint – slate grey metallic – which matches well with the X badging, bigger grille design, new headlights, three-tier LED tail-lights, and redesigned wheels.
The interior strikes a stylish note as well with red stitching on the dash, centre console and leather-accented seat trim.
Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.
That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?
But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.
There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.
The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.
The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.
But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.
The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.
The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.
With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.
With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.
There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.
The interior has a pleasant, familiar and practical feel about it and this is an easy space in which to swiftly become comfortable.
Controls are easy to locate and operate and charging options are numerous – a mix of USB-A, USB-C and 12V up front, and USB-A for the second row.
Storage places include recesses for your everyday carry gear, a suitably deep centre console, as well as dual cupholders up front, cupholders in the rear fold-down centre armrest and bottle holders in the doors.
There are cupholders either side of the third row in the MU-X for passengers riding back there.
The MU-X has physical-button options to activate some functions (including to switch on the audio system, to adjust volume, access sat nav etc).
Seats are adequately comfortable and supportive through all three rows – yes, even the third row is roomy enough to prevent whining from whoever is stuck back there.
The cargo area is 311 litres with all three rows in use, 1119L with the third row flat and 2138L with the second and third rows folded.
The rear cargo area has a cargo cover, tie-down points, a 12V power outlet, a storage space under the rear cargo area floor and a space for tools inside the driver’s side rear cargo wall.
If ever the Average Aussie family has been in the grip of a cost-of-living crisis, it’s right now. With that in mind, we’ve chosen the entry level version of the Tourneo, the Active, for this review. At $65,990 before on-road costs, it’s not exactly cheap, but does come in a full $5000 less than the Titanium X version.
And it is pretty well equipped. That starts with 17-inch alloy wheels, 13-inch touchscreen and 12-inch driver information screen, Bluetooth, full connectivity including wireless Apple CarPlay and Android Auto, wireless charging, 10-speaker stereo, tri-zone climate control, automatic wipers, heated front windscreen, keyless entry and start, 10-way powered driver’s seat, heated and cooled front seats, and a pretty nice artificial leather covering for some of the touch-points.
In a continuation of an industry-wide trend that we wish would stop, only white is considered a standard, no-cost paint colour. Every other colour costs extra, but in 2025, should it?
If the budget will stretch the extra five grand, the Titanium X model adds body coloured bumpers, a 14-speaker stereo, a 360-degree camera system, ambient interior lighting, heated outboard seats in the second row, and extra areas of (better) artificial leather trim.
The MU-X X-Terrain 3.0L 4x4 is priced at $74,400 before on-road costs, or $73,990 drive-away for now.
Standard features include a 9.0-inch multimedia touchscreen system with sat-nav, wireless Apple CarPlay and Android Auto, an eight-speaker sound system, eight-way power-adjustable driver’s seat (four-way power-adjustable front passenger seat), remote engine start, smart entry and start, and 20-inch machined-alloy gloss-black wheels on 265/60R20 Bridgestone 684II HT tyres.
As part of the X-Terrain package, it has XT badging in the grille mesh, on fender and tailgate, leather-accented seats with red stitching, gloss-black fender flares and fender garnish.
It also has 265/50R20 highway terrain tyres, red ambient interior lighting with footwell lamp 360-degree, surround-view monitor, and a red-themed 7.0-inch multi-information-display.
Exterior paint jobs on the MU-X X-Terrain include four achromatic finishes: Moonstone White pearl, Mercury Silver metallic, Basalt Black mica and the new X-Terrain exclusive colour, Slate Grey metallic.
All premium paints (pearl, metallic and mica) cost an extra $695.
Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.
Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.
The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.
The MU-X has a 3.0-litre four-cylinder turbo-diesel engine, producing 140kW and 450Nm and it’s matched to a six-speed auto.
These form part of a proven powertrain and while the MU-X may not be the most dynamic vehicle to drive – it’s acceleration is sluggish rather than punchy – it has a real tractability that nullifies any other niggles.
It has part-time 4WD, with high- and low-range as well as various drive modes, rough terrain mode, and a rear diff lock.
Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.
With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.
Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.
Official fuel consumption for this MU-X is 8.3L/100km and that's on a combined cycle.
On this test I recorded 10.2L/100km. I did a lot of high and low-range four-wheel driving, so that fuel consumption is not too shabby.
The MU-X has an 80-litre fuel tank, so going by my on-test fuel consumption figures you could reasonably expect a driving range of about 784km from a full tank.
If you haven’t driven a one-box van for a decade or more, you’re in for a treat. Just like the Transit Custom on which this car is based, the Tourneo represents a different experience to that of a conventional car or SUV, but one that is not without merit.
For a start, you sit very high which means a great view out across the traffic. And while the driving position is a little less laid-back than a modern car, once you get used to the almost square steering wheel, neither is it the dreaded sit-up-and-beg of older van designs.
The four-cylinder engine doesn’t make the Tourneo a fast vehicle, but it does give it lots of flexibility thanks to all that turbo-torque being available from just off idle. The eight-speed transmission helps, too, but the real surprise is just how quiet the Tourneo is when on a cruising setting. In fact, it’s almost uncanny how such a big, empty metal box could be so silent, but beyond a little tyre noise on coarse surfaces, the Ford pulls it off. As a result, it’s very relaxed and effortless feeling at freeway speeds.
The other surprise is how good the ride quality is. By swapping the cargo van’s leaf rear springs for coils, the Tourneo suddenly displays a very good match between the front and rear axles in terms of how they work to absorb bumps. You do still get some of the front-seat sensation that you’re sitting over the front axle, but it’s not terrible and the reality is that you simply sitting closer to the axle, not right over it.
For many drivers perhaps the over-riding impression will be of the vehicle’s external size. And, yes, it’s a long and wide piece of equipment, but at least the boxy shape means the corners are easy to place and the huge glass area and driver aids like parking sensors and blind-spot warnings help a lot in the daily cut and thrust.
Things are also improved by the fabulously small turning circle of 10.9m kerb-to-kerb (courtesy of the Transit’s role as an inner-city delivery van) that gives an agility the looks don’t suggest. But there’s a sense that the Tourneo is a little wider in the rear track than the front, as you’ll sometimes find the inside rear tyre finding the lips of roundabouts and suburban gutters.
In previous tests, the MU-X has been fine on road and more than adequate on gravel, dirt tracks, and during low-range 4WDing. But it’s been a jarring, skippy ride on irregular surfaces rather than as composed as it could – and should – have been. The culprit? Firm suspension, over-inflated tyres, too-tight trousers, who knows?
The good news is it seems like Isuzu has ironed out any issues in the suspension, minor or otherwise, because the MU-X is now is a lot better in terms of ride and handling than ever before.
Off-road, the MU-X has always been a proven combination of its 3.0-litre, four-cylinder turbo-diesel engine, clever six-speed automatic transmission, and an off-road traction control system that's been increasingly well recalibrated through a number of generations.
The engine is tractable and gruff, it has plenty of grunt and, as long as you're not driving like a complete hoon, you can usually get through most obstacles without a lot of fuss.
It's this mix of mechanicals and driver-assist tech that make the MU-X such an effective 4WD package. And there are a number of reasons for that.
For one, that engine delivers plenty of torque down low and in the mid-range torque and that's crucial for four-wheel driving.
And another thing, Rough Terrain Mode – like a beefed-up and fine-tuned off-road traction control – proves very effective because it punches torque to the wheel with the most traction – while wheel spin on tyres that aren't touching dirt is minimised – and that way it keeps the vehicle moving through obstacles with safe and controlled momentum.
As I’ve noted before though, Rough Terrain Mode is not a magic all-conquering solution, but it is another handy addition to the MU-X’s off-road toolbox.
And the MU-X also has a rear diff lock to back you up – and that's another valuable component.
The MU-X has approach, departure and ramp-over angles of 29.2, 26.4 and 23.1 respectively.
A listed 235mm of ground clearance is about standard for this kind of wagon but, as I’ve said before, it seems vulnerable in the underbody, side steps and its plastic mud guards. So the underbody may touch dirt, depending on how challenging the terrain is.
Wading depth is listed as 800mm.
But, as always, with focused driving, you’ll have lots of fun and you'll minimise any superficial damage or scuff marks to the MU-X.
The MU-X has plenty of potential as a touring platform, but, if you’re planning to do any off-roading beyond well-maintained tracks, then get rid of its road-biased tyres and replace them with all-terrain tyres.
The showroom-standard tyres on this MU-X – 265/50R20 Bridgestone Dueler HTs – are okay, but not really up to scratch if tough 4WDing is what you’re keen to do. I’d prefer an 18-inch wheel and tyre package with decent all-terrains.
The MU-X has a full-sized underslung spare and in terms of packability, the MU-X X-Terrain has a listed payload of 605kg, GVM is 2800kg and GCM is 5900kg.
If you are considering using your MUX as a tow vehicle, it's handy to know that it can legally tow 750kg (unbraked) and 3500kg (braked), which is the standard for large four-wheel-drive wagons.
Be aware though that, as with any other vehicles, once you're towing anywhere near the maximum weight, your payload is greatly reduced.
Keeping the whole family safe is the name of the game here, so Ford has extended things like side-curtain airbags right through to the third row, thereby covering every outboard seating position. In fact, there are nine airbags all up, including a centre airbag between the front seat occupants.
Driver assistance programs include forward collision warning which incorporates the autonomous emergency braking (AEB) function, blind-spot monitoring and assistance, rear cross-traffic braking, active cruise-control, tyre pressure monitoring, lane-keeping assistance, front and rear parking sensors and traffic sign recognition.
The AEB works at any speed above 5km/h, and the pre-collision assist at speeds above 30km/h.
Both the second and third rows of seats feature a pair of ISOFIX child-restraint mounting points (for a total of four) while there are five top-tether restraint mounting points as well.
The Tourneo hasn’t been locally crash tested as per the safety-stars system, but the Transit Custom has been assessed overseas as part of a commercial van safety comparison which graded the vehicle at 96 per cent, the highest rating ever achieved by a van undertaking the test program in question.
The MU-X has the maximum five-star ANCAP safety rating from testing in July 2022.
Standard safety features include eight airbags (dual front, dual seat side, dual full-length curtain, front knee and centre, far-side), and a comprehensive suite of driver-assist tech including forward collision warning, adaptive cruise control, lane departure warning, and a tyre-pressure monitoring system.
New gear onboard includes new hardware for the auto emergency braking ( AEB), like improved vehicle detection, periphery and depth perception, new digital reversing camera with a hydrophobic coating to prevent water and dirt build-up (better visibility off-road), new rear cross traffic brake (detects and reacts to approaching vehicles, cyclists, and pedestrians when reversing), as well as updated lane-keep assist ( smoother steering correction).
Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.
Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.
The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.
The MU-X has a six-year/150,000km warranty and seven years of roadside assistance. That warranty is okay in terms of years, but unlimited kilometres would be welcome.
Service intervals are scheduled for every 12 months or 15,000km, whichever occurs soonest.
Capped-price servicing covers the first five scheduled services for 24MY and later vehicle models (up to five years/75,000km, whichever occurs first) – at a cost of $469 for each service.