Ford Tourneo Custom vs Peugeot E-Partner

What's the difference?

There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.

True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.

And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.

As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.

It’s a lot of money for a small commercial vehicle that’s well into its current model cycle in Europe, falls short on benchmark safety and requires convenient charging infrastructure to minimise inconvenience for owners. However, its emissions-free drivetrain is quiet and competent under load, with a range that should comfortably cater for the daily urban use small van operators typically require. Whether those positives outweigh the negatives, only a potential buyer can decide.

Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.

The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.

The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.

The single electric motor is positioned at the front where it drives the front wheels. The 50kWh lithium-ion battery that provides its energy is located beneath the cargo bay’s load floor to ensure that the total load volume, floor loading heights, etc, are identical to the petrol version.

The same applies to its compact 2975mm wheelbase, 4753mm length, 1921mm width and car park-friendly 1880mm height.

The e-Partner rides on MacPherson strut front suspension and coil-spring trailing-arm rear suspension, with electric power steering and four-wheel disc brakes. Its 11.4-metre turning circle is larger than we expected.

There are unpainted dark grey plastic finishes in all the places where bumps, scrapes and wear usually occur in working vans including hubcaps, bumpers, body side-mouldings, door mirrors and handles. The charging port is located above the left rear wheel.

A sealed metal bulkhead with central window separates the cabin and cargo bay, which minimises tyre noise emanating from the rear-wheel housings and doubles as a cargo barrier.

The cabin architecture, with two bucket seats and wipe-clean vinyl floor, is outwardly the same as the petrol version but the driver’s analogue instrument display has been reconfigured for the electric drivetrain.

This includes continual display of energy consumption levels, comprising 'Eco' (minimum consumption), 'Power' (maximum consumption) and 'Charge' (energy recovery from regenerative braking).

It also displays energy consumption by the cabin heating/air-conditioning and battery charge-level, while the dash’s central touchscreen includes an ‘electric menu’ that monitors live energy flows and consumption statistics plus allows scheduling of delayed charging if required.

Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.

That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?

But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.

There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.

The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.

The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.

But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.

The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.

The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.

With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.

With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.

There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.

The e-Partner’s 1632kg tare weight is about a quarter of a tonne (247kg) heavier than its 1385kg petrol-engine equivalent, largely caused by the lithium-ion battery pack.

So, even though the electric model has more power (100kW vs 96kW) and torque (260Nm vs 230Nm), the battery ensures it has an inferior power-to-weight ratio, with the e-Partner carrying 16.3kg/kW compared to the petrol’s 14.4kg/kW.

The e-Partner’s 753kg payload rating is also 182kg less than its petrol sibling, so be mindful of these differences if payload is important.

The e-Partner is also rated to tow up to 750kg, but given Peugeot does not publish a GCM figure (how much it can legally carry and tow at the same time) we don’t know if it can haul its maximum payload while towing its maximum trailer weight.

The cargo bay, with 3.9 cubic metres of load volume, is a window-free zone accessed by a sliding door on each side and asymmetrical rear barn-doors that open to 180 degrees for optimum loading access.

With its 2167mm length, 1527mm width, 1243mm height and 1229mm between the rear-wheel housings, it can carry one standard Aussie pallet or two Euro pallets held in place by a choice of six load-anchorage points.

The cargo bay is lined to mid-height and there’s protective mesh over the bulkhead window. However, the bulkhead protrudes into the sliding door openings given the need to allow sufficient cabin space for the seat backrests.

There’s also no load-floor protection provided as standard, so to avoid scratches and dents we’d recommend fitting a floor-liner like the thick rubber one fitted to our test vehicle.

Cabin storage includes a full-width shelf above the windscreen and bins in the base of each door. The dash offers small bottle/cupholders on each side plus a lidded upper glove box and open storage on the passenger side.

The dash extension, where the gear-selector and electronic handbrake reside, offers more open storage as does the floor-mounted centre console.

Our criticisms include the lack of a dedicated storage place for the charging cable, which is supplied in a zip-up vinyl bag.

Although it was sitting on the passenger floor when we collected the vehicle, it was difficult to find a secure place to store it with a passenger aboard. It ended up unsecured in the cargo bay.

The rear barn-doors also do not have any stays to keep them open when positioned at 180 degrees.

As a result, the slightest breeze swings them shut.

And due to the lack of any dedicated bottle-holders in the front door bins, bottles tend to topple onto their sides and can be difficult to extract when driving.

Our test vehicle is available in only one specification, based on the ‘Pro Long Auto’ which means it’s the more work-focused ‘Pro’ model grade with long wheelbase and automatic, which in this application is a single-speed transmission.

With a 100kW/260Nm single electric motor and 50kWh lithium-ion battery, it has an eye-opening list price of $59,990, plus on-road costs.

That represents a substantial 56 per cent increase over its petrol-powered equivalent ($38,388) and optional metallic paint like ours adds $690.

However, the e-Partner has more power and torque with zero drivetrain emissions. It also comes standard with work-focused 16-inch steel wheels and 215/65R16 Michelin tyres with a full-size spare, a toggle-style gear selector, electric parking brake, reversing camera, two-way adjustable leather-rimmed steering wheel, 12-volt accessory socket and USB port plus a four-speaker multimedia system with 8.0-inch touchscreen, digital radio and multiple connectivity including Apple and Android devices.

Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.

Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.

The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.

The single electric motor and 50kWh lithium-ion battery combination produces 100kW of power and 260Nm of instant torque.

It also offers three switchable drive modes including Eco (60kW, 190Nm) for minimal performance and energy use, Normal (80kW, 210Nm) which is a happy medium for everyday use and Power (100kW, 260Nm) for maximum performance when hauling heavy loads.

The gear-selector controls Park, Reverse, Neutral, Drive and Brake functions. There's also a button marked B which engages regenerative braking for optimum battery top-ups when driving.

The Mode 3 Type 2 wall-box/public station charging cable is supplied as standard, but buyers can also purchase a domestic wall socket cable for home-charging.

Quickest charge time from 0-80 per cent is 30 minutes using a 100kW DC charger while a 0-100 per cent charge using a single-phase wall-box (7.4kW) takes about 7.5 hours.

Home-charging from 0-100 per cent using a domestic wall socket (2.3kW) takes about 24 hours.

Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.

With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.

Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.

Peugeot claims an official WLTP driving range of 258km. The dash display was showing a projected driving range of 280km when we collected the vehicle.

A few days later when we stopped to top-up the battery at a public charging station, after 135km of unladen city and suburban driving, it was displaying average consumption of 20.4kWh/100km.

When charging was completed, the dash display was claiming 270km of driving range. This had dropped to 194km the following day when we stopped to load the vehicle for our GVM test. Average consumption had also dropped to 19.0kWh/100km.

We then drove 52km with a heavy payload in busy traffic, during which consumption dropped again to 18.8kWh/100km with regular switching between the drive modes.

After unloading and then returning the vehicle to Peugeot, there was still 96km of range remaining and energy consumption had dropped again to 18.4kWh/100km.

So, we covered a total of 271km during our test, of which about one quarter was with a heavy payload.

So, based on its lowest consumption figure, Peugeot’s claimed 258km range in real world driving conditions is pretty accurate by our measure.

If you haven’t driven a one-box van for a decade or more, you’re in for a treat. Just like the Transit Custom on which this car is based, the Tourneo represents a different experience to that of a conventional car or SUV, but one that is not without merit.

For a start, you sit very high which means a great view out across the traffic. And while the driving position is a little less laid-back than a modern car, once you get used to the almost square steering wheel, neither is it the dreaded sit-up-and-beg of older van designs.

The four-cylinder engine doesn’t make the Tourneo a fast vehicle, but it does give it lots of flexibility thanks to all that turbo-torque being available from just off idle. The eight-speed transmission helps, too, but the real surprise is just how quiet the Tourneo is when on a cruising setting. In fact, it’s almost uncanny how such a big, empty metal box could be so silent, but beyond a little tyre noise on coarse surfaces, the Ford pulls it off. As a result, it’s very relaxed and effortless feeling at freeway speeds.

The other surprise is how good the ride quality is. By swapping the cargo van’s leaf rear springs for coils, the Tourneo suddenly displays a very good match between the front and rear axles in terms of how they work to absorb bumps. You do still get some of the front-seat sensation that you’re sitting over the front axle, but it’s not terrible and the reality is that you simply sitting closer to the axle, not right over it.

For many drivers perhaps the over-riding impression will be of the vehicle’s external size. And, yes, it’s a long and wide piece of equipment, but at least the boxy shape means the corners are easy to place and the huge glass area and driver aids like parking sensors and blind-spot warnings help a lot in the daily cut and thrust.

Things are also improved by the fabulously small turning circle of 10.9m kerb-to-kerb (courtesy of the Transit’s role as an inner-city delivery van) that gives an agility the looks don’t suggest. But there’s a sense that the Tourneo is a little wider in the rear track than the front, as you’ll sometimes find the inside rear tyre finding the lips of roundabouts and suburban gutters.

It has a comfortable driving position thanks to a reasonably spacious cabin, two-way adjustable steering wheel, left footrest and fold-down inboard armrest.

However, the base cushion feels a tad short for proper upper-thigh support and does not have rake adjustment.

The flat top of the rectangular steering wheel provides a clear view of the instrument display while the flat bottom allows ample driver clearance.

The electric motor with its muted hum delivers a liquid-like flow of acceleration that’s different to a petrol engine.

The lack of engine noise also makes other sounds more prominent, including tyre roar on coarse bitumen surfaces and thumps from the rear suspension over larger bumps.

The extra battery weight is not a noticeable hindrance in stop-start traffic, given the instant torque of the electric motor.

Its location under the load floor also contributes to a low centre of gravity which makes the e-Partner feel well-planted on the road. Even so, it takes a leisurely 11.2 seconds to accelerate from 0-100km/h.

To test its payload rating we forklifted 650kg into the cargo bay which with driver was just under its 753kg limit. The rear suspension compressed 70mm, but there was no bottoming-out over bumps due to large rubber cones positioned inside the coil springs that assist in supporting heavy loads.

We covered more than 50km with this weight in city and suburban driving and its performance was good in all modes including the energy-saving Eco. Energy consumption did not spike as expected.

Our only gripes from a driver’s perspective are the absence of blind-spot monitoring and rear cross-traffic alert, which should be mandatory in all solid-walled vans given the huge blind-spot over the driver’s left shoulder. Relying only on the relatively small passenger door mirror is potentially hazardous.

The other is the cruise control stalk located on the steering column, which is hidden from view by the steering wheel arm. Therefore, it must be operated purely by feel, which can be fiddly and distracting when driving.

Only four from a possible five ANCAP stars for the e-Partner (achieved 2018) and the lack of blind-spot monitoring, rear cross-traffic alert and adaptive cruise control, etc, highlight a safety menu in need of updating.

Even so, it does have front, side and curtain airbags for driver and passenger plus AEB, lane-keeping, audible low-speed pedestrian alert and tyre under-inflation warning.

Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.

Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.

The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.

Warranty is five years/200,000km plus eight years/160,000km for the battery. There are also three-year paintwork and 12-year corrosion warranties.

Scheduled servicing is every 12 months/25,000km, whichever occurs first.

The pre-paid service plan price of $1000 covers the first five scheduled services, or just $200 per service.