Ford Tourneo Custom vs LDV Edeliver 7

What's the difference?

There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.

True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.

And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.

As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.

There’s room for improvement, but that room is getting smaller. For urban daily fleet or solo operation, using the convenience of back-to-base overnight charging, it offers a compelling alternative to diesel in terms of real-world driving range, performance, payload, warranty/servicing costs... and zero tailpipe emissions.

Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.

The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.

The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.

The SWB Low Roof rides on a 3000mm wheelbase, which is 366mm shorter than the LWB models. As a result, its compact 4998mm overall length makes it well suited to work duties that require quick steering response and easy manoeuvrability in tight spaces. Plus its 1990mm height allows easy multi-storey car park access.

The front wheel-drive chassis has MacPherson strut front suspension, a leaf-spring solid-beam rear axle and four-wheel disc brakes, with the 77kWh lithium-ion battery mounted beneath the floor to optimise cargo bay volume.

It has a clean and streamlined appearance, with a functional grille that is “required to cool any later ICE (internal combustion engine) variants” according to LDV. So, in this application, it serves no purpose other than a styling feature.

Dark grey composite mouldings are used on the lower body sections to absorb the unsightly bumps and scrapes often inflected on these areas in hard-working vans.

The cabin’s interior has an upmarket look that creates a nice working environment, with a harmonious mix of colours, seat fabrics and soft-touch materials that display good fit and finish.

However, there’s no bulkhead to separate the cabin from the cargo bay, resulting in not only higher noise levels but also no protection for occupants from shifting cargo.

The cabin floor is covered in non-slip rubber finished in a smart ‘checker-plate’ pattern that's easy to wipe clean. The dash layout is uncluttered and the controls are easy to reach and intuitive to use. The transmission shifter is a stalk on the steering column.

Although the passenger bench seat has no adjustments, the centre position is surprisingly spacious, even for people my height (186cm) as it provides about 60mm of knee clearance from the dash. However, the centre passenger must also sit with their feet in a split-level position, due to a higher centre-floor section.

Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.

That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?

But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.

There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.

The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.

The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.

But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.

The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.

The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.

With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.

With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.

There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.

With a typically hefty 2300kg EV kerb weight, its 3650kg GVM allows for a sizeable 1350kg payload rating which is more than competitive with ICE rivals.

It’s also rated to tow up to 1500kg of braked trailer but with its 4250kg GCM (or how much it can legally carry and tow at the same time), that would require a substantial 900kg reduction in vehicle payload to 450kg to avoid exceeding the GCM. So, keep these numbers in mind if you plan to tow heavy.

The cargo bay is lined to mid-height and accessed through a kerbside sliding door with 990mm opening width, or through symmetrical rear barn-doors with 180-degree opening that’s handy for forklifts or when accessing loading docks.

The load floor, with its non-slip rubber surface, is 2547mm long and 1800mm wide with 1390mm between the rear wheel-housings.

That means it can carry up to two standard 1165mm-square Aussie pallets, two 1000mm x 1200mm Euro pallets or up to three 800mm x 1200mm Euro pallets.

And with its 1328mm internal height, it offers a competitive 5.9 cubic metres of load volume.

It’s also equipped with six load anchorage points plus bright LED lighting and a large handle at the front of the side-door opening to assist access.

Cabin storage includes a bottle-holder and bin in each front door, plus smaller bins above and below. There are also bottle/cupholders on each side of the dash and the driver has small bins on each side of the steering column.

There’s also a single glove box and a slender storage shelf above it for small items. And the centre seat’s backrest folds forward and flat to reveal a small work desk, with two more cupholders and an elastic strap to hold documents or laptops in place.

The new single-motor eDeliver7 range consists of four models, comprising SWB Low Roof and LWB Low Roof with a 77kWh battery, plus LWB Low Roof and LWB High Roof with an 88kWh battery.

Our SWB Low Roof test vehicle is the entry-level model, with a list price of $59,990 plus on-road costs. That’s considerably higher than diesel rivals like the Ford Transit Custom 320S ($55,990), Hyundai Staria-Load ($46,740) and Toyota’s dominant HiAce ($50,886).

Our example, finished in 'Blanc White', comes standard with 16-inch steel wheels and 215/65R16 tyres plus a full-size spare. There’s also a Type 2 11kW AC charging cable, dusk-sensing LED headlights with DRLs, front/rear fog lamps, heated door mirrors, reversing camera and more.

The keyless-entry cabin offers seating for three, comprising a driver’s bucket seat and two-passenger bench seat with heating for the two outer seating positions (tough luck if you’re in the middle during winter).

The driver’s seat has multiple manual adjustments including lumbar support and base-cushion rake, plus a fold-down inboard armrest.

There’s also a 4.2-inch LCD instrument cluster, electronic parking brake and a heated multi-function synthetic leather steering wheel with height (but no reach) adjustment.

A big 12.3-inch touchscreen controls the four-speaker multimedia system, which includes digital radio and Apple/Android connectivity. There are also two USB ports and a 12-volt socket, an extensive safety menu and more.

Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.

Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.

The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.

Our test vehicle has a permanent magnet synchronous electric motor which produces up to 150kW of power and 330Nm of instant torque, delivering drive to the front wheels via a single-speed transmission.

The driver can select three levels of regenerative braking intensity. We used the strongest setting to ensure optimum battery top-ups when driving. This setting also requires minimal use of the brake pedal, due to powerful retardation each time the accelerator is released.

There’s also a choice of three drive modes. ‘Eco’ ensures minimal battery drain but performance is restrained and speed is capped at 90km/h. ‘Normal’ offers a good compromise in engine response and energy use, with speed increased to 120km/h. ‘Power’ is also capped at 120km/h but offers the most energetic performance and consumes the most energy.

Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.

With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.

Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.

LDV claims our test vehicle’s 77kWh battery can deliver a (WLTP) driving range of up to 318km. The battery was fully charged when we collected the vehicle and we drove 211km. This comprised mostly city and suburban driving, about 50km of which was hauling a one-tonne-plus payload.

At the completion of our test, the dash display was claiming average energy consumption of 26kWh/100km. So, based on that figure, LDV’s claimed range of more than 300km from a single charge (unladen) is credible.

The 77kWh battery takes about eight hours to charge from five to 100 per cent using an 11kW AC home charger, or around 43 minutes for 20-80 per cent using a 78kW DC charger.

If you haven’t driven a one-box van for a decade or more, you’re in for a treat. Just like the Transit Custom on which this car is based, the Tourneo represents a different experience to that of a conventional car or SUV, but one that is not without merit.

For a start, you sit very high which means a great view out across the traffic. And while the driving position is a little less laid-back than a modern car, once you get used to the almost square steering wheel, neither is it the dreaded sit-up-and-beg of older van designs.

The four-cylinder engine doesn’t make the Tourneo a fast vehicle, but it does give it lots of flexibility thanks to all that turbo-torque being available from just off idle. The eight-speed transmission helps, too, but the real surprise is just how quiet the Tourneo is when on a cruising setting. In fact, it’s almost uncanny how such a big, empty metal box could be so silent, but beyond a little tyre noise on coarse surfaces, the Ford pulls it off. As a result, it’s very relaxed and effortless feeling at freeway speeds.

The other surprise is how good the ride quality is. By swapping the cargo van’s leaf rear springs for coils, the Tourneo suddenly displays a very good match between the front and rear axles in terms of how they work to absorb bumps. You do still get some of the front-seat sensation that you’re sitting over the front axle, but it’s not terrible and the reality is that you simply sitting closer to the axle, not right over it.

For many drivers perhaps the over-riding impression will be of the vehicle’s external size. And, yes, it’s a long and wide piece of equipment, but at least the boxy shape means the corners are easy to place and the huge glass area and driver aids like parking sensors and blind-spot warnings help a lot in the daily cut and thrust.

Things are also improved by the fabulously small turning circle of 10.9m kerb-to-kerb (courtesy of the Transit’s role as an inner-city delivery van) that gives an agility the looks don’t suggest. But there’s a sense that the Tourneo is a little wider in the rear track than the front, as you’ll sometimes find the inside rear tyre finding the lips of roundabouts and suburban gutters.

There’s no handle on the driver’s windscreen pillar to assist climbing aboard, or a driver’s left footrest, both of which would be welcome additions. The driver’s seat is comfortable and the flat-bottom steering wheel with height adjustment provides ample space.

It has clear eyelines to the large door mirrors but vision through the central rear view mirror is obscured by the thick central join of the symmetrical rear barn-doors, which is wide enough to block vision of a vehicle travelling behind. Asymmetric doors would alleviate this.

Being a solid-walled van, there’s a huge blind-spot over the driver’s left shoulder, but fortunately the left door-mirror is assisted by blind-spot monitoring. And there’s rear cross-traffic alert when reversing out of driveways or loading docks. These active aids should be mandatory on all solid-walled vans.

We’re often critical of steering and ride quality in Chinese LCVs but the eDeliver7 has refreshing chassis refinement, from its responsive and nicely-weighted steering to its relatively supple unladen ride quality.

The single 150kW/330Nm electric motor provides an effortless surge of acceleration in all drive modes, with the Power setting producing enough instant torque to make the front tyres chirp on occasions.

Its near-silent operation also ensures deceptive acceleration, which is why the absence of a digital speedo is a glaring omission and needs to be included.

The EV silence, though, is largely negated at speeds above 80km/h due to tyre roar emanating from the rear wheel-housings, which can be intrusive enough to require raised voices. Noise-absorbing materials in the cargo bay (like the HiAce’s full-length roof-liner) would be useful.

To test its load-hauling ability, we forklifted 975kg into the cargo bay. Combined with our two-man crew, this 1155kg payload was less than 200kg shy of the van’s 1350kg limit.

The rear leaf-springs barely flinched under this loading as they compressed only 25mm, which engaged large cone-shaped jounce rubbers above the springs that provide a smooth-riding second stage of support.

Impressively, changes in ride quality and acceleration were minimal, as it proved more than competent in hauling this big payload on a congested city and suburban test route which typified the urban environments these vehicles are designed for.

No ANCAP rating at this stage but it does boast a solid suite of passive and active features including six airbags, AEB, front collision warning, blind-spot monitoring, rear cross-traffic alert, lane-keeping, speed sign recognition, front/rear parking sensors, reversing camera, adaptive cruise, tyre pressure monitoring, adjustable overspeed alarm and more.

Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.

Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.

The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.

LDV's warranty for the eDeliver 7 is five years/160,000km whichever occurs first, plus five years/unlimited km roadside assist.

The lithium-ion battery has a separate eight year/250,000km warranty.

Scheduled servicing is every two years/30,000km, with a capped-price of $1393 applying to the first three services up to six years/90,000km. That’s an average cost of only $464 every two years.