Ford Problems

Are you having problems with your Ford? Let our team of motoring experts keep you up to date with all of the latest Ford issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Ford in one spot to help you decide if it's a smart buy.

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Used Ford Focus review: 2002-2011
By Ewan Kennedy · 21 Mar 2012
Ford Focus finally reached Australia in September 2002, several years after its European launch. The local importer blamed the delay on the huge success of Focus overseas, but the slow start meant Australian buyers were slow to focus on Focus, so sales have never reached the very high levels they deserve. The Focus is truly European in the way it rides and handles and keen drivers forced into a family car due to circumstances just love them. Many buyers considering downsizing from a Ford Falcon have chosen Focus ahead of an Asian car for this very reason.Ride comfort is pretty good for a small-medium car with sporting handling. Focus can be a little harsh on really rough roads but is generally very good on motorways and fine around town.As a price trimming method less sound deadening is fitted to the lower cost models and these versions can suffer from a fair bit of tyre/road noise on Australian coarse-chip roads.Ford Focus is sold with three or five-door hatchback bodies and as a four-door sedan. From September 2007 until mid 2010 the Focus also arrived in a sporting coupe-cabriolet two-door body with a folding hardtop.It comes in several luxury levels: Focus CL, LX and Ghia – later renamed Focus Ambiente, Trend and Titanium, so there's plenty to chose from. On the sporty front there’s the Focus Zetec, SR, Sport and ST170.Note we used the term ‘sporty’ rather than ‘sports’ in describing the previous models, because there’s couple of other models that genuinely deserve the ‘sports’. They are the Focus 166 kW XR5, sold from 2006 till 2011 – and the full-house Focus RS imported from 2010.The Focus RS is powered by a turbocharged Duratec RS 2.5-litre five-cylinder engine putting out 300 horsepower (224kW), and torque of 440Nm starting at only 2300rpm and providing a huge amount of grunt to make keen drivers smile every time they get a chance to open the throttles to the max.Engines in the standard Focus range are petrol or, from July 2007, turbo-diesel. Petrol units until the all-new Focus of 2011 come with capacities of 1.8 or 2.0 litres. The smaller unit is aimed at the fuel economy end of the scale and some may find it on the gutless side. If considering this powerplant may we suggest loading it with a few passengers and trying it on hilly roads. Some drivers will be satisfied, others may prefer to find a few dollars more and go for the larger engine.Turbo-diesel engines have 2.0-litre capacity and like all of their type come with plenty of grunt and low fuel use. They have  proven reasonably popular, but not to the extent of the diesels offered by many other Euro marques.Most Focus models prior to 2011 come with a five-speed manual gearbox. Some find the five-speed’s gearchange is slightly soft, others don’t mind it. Six-speed manual gearboxes are fitted to the Focus ST 170, the RS and diesel engines. From November 2011 the new Focus received a six-speed manual.Automatic transmissions have four forward ratios and aren’t offered in all models. This situation may seem strange to Australian drivers, but in Europe many prefer to drive manuals. The new model from May 2005 had manual overrides on the automatic, and in any case the auto seems to mate better with the engine from this time onwards.Ford has been building cars in Australia since 1925, so has built up a huge network of dealers. The company is represented strongly in country areas. Dealers in remoter areas may not have spare parts for the smaller models, such as the Focus, in stock, but can generally get them in within a couple of working days.With the exception of the red-hot Ford Focus RS insurance charges are usually moderate. While premiums aren’t to the low level of the locally built Falcon, they are often cheaper than other imported European cars in the same class.WHAT TO LOOK FORBuild quality of the Ford Focus is generally good (most older models come from Europe, from 2005 the majority were built in South Africa), though not up to Japanese quality standards. It’s wise to have a full professional inspection before agreeing to buy the car.Make sure the electrical systems are okay by turning everything off and on. Having the owner’s manual on hand is useful for this. Shuddering under braking could signal that new brake discs are required.The Focus ST170 and XR5 are often bought by the boy racers, then lowered and modified in many areas. A stock standard version is best. Check the alloy wheels on both models for signs of kerb damage.Look over the luggage area for signs of wear and tear. Scratches on the rear bumper will often indicate that lazy owners used the bumper as support when loading and unloading.A safety recall of pre 2010 turbo-diesel cars was instigated to check the fitment of the exhaust heat shield. Check with a Ford dealer or contact Ford Australia on 1800 503 672.CAR BUYING TIPTaking along a couple of other people to look at used cars can result in gleaning a lot more information in a short time about the cars’ condition.
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Ford Falcon: Snapped tailshaft
Answered by Graham Smith · 22 Mar 2012

A snapped tailshaft is very unusual these days, and suggests a material fault in your shaft. I would expect that Ford would replace the shaft almost without question. We'd certainly like to hear more.

Ford Focus 2011: Boot leaking water
Answered by Graham Smith · 15 Mar 2012

There are no 'lemon' laws as such in Australia, so there's no measure you can use to base a claim for a replacement car. The dealer appears to be attempting to fix your problems so you really have to persist with that course of action a little longer I would suggest. If you are still not happy write directly to Ford's customer assistance people and request a review of your case and an inspection of your car by a factory representative. That way you could express your dissatisfaction directly to the company and show them the problems with your car. If that doesn't resolve your issues enlist the help of the consumer affairs department of your state government.

Under the Australian Consumer Law introduced in January 2011, a consumer can request a refund or a replacement for persistent problems if the car doesn’t do the job it’s supposed to do.

Territory struggles to start
Answered by Carsguide.com.au · 15 Mar 2012

The first thing to do is to check the battery to make sure it's ok. If it is the original battery, it's now five years old and could well be in need of replacement. If the battery checks out ok I'd be checking the engine sensors, like the crank angle sensor, and their connections.

Ford Falcon: Broken air-conditioning
Answered by Carsguide.com.au · 16 Mar 2012

A/C compressors mostly fail because of a lack of lubricant through a loss of refrigerant gas in the system. The gas carries the   lubricant that keeps the compressor and other system components alive. I can't recommend an alternative system that you could turn to for your car, instead I would have the system checked for leaks that might be causing a loss of refrigerant, make sure the system is fully gassed, and check it at least annually.

Ford Wagon coughing start
Answered by Graham Smith · 29 Mar 2012

It is quite a common problem with cars that have to start on LPG. Most dual-fuel cars get around it by starting on petrol and then automatically switching to LPG after a few seconds. There's probably nothing wrong with your car; if it's running well otherwise, I wouldn't be concerned about it.

Ford Focus 2006: Air compressor failed too soon
Answered by Graham Smith · 29 Mar 2012

I don't think you could claim against Ford for the compressor, the car is now six years old. I would take it to an air-conditioning specialist and have them check the compressor to see if it can be repaired rather than replaced. Likewise the brake rotors, 40,000 km is not uncommon in a European car like the Focus. Again I would seek out a brake specialist and see if you can get some better aftermarket rotors to fit.

Ford Fairlane using a lot of water
Answered by Carsguide.com.au · 29 Mar 2012

If it is a cracked head it should be running poorly and you should be able to see evidence, like a milkiness, in the coolant. Check the radiator for leakage, it could have a holed core or a split tank. Check all the connections for the heater etc., check the heater core for leaks.

Ford Territory cracked diff
Answered by Graham Smith · 05 Apr 2012

Cracked bushes on the rear diff of the early Territory is a common problem, so common that I would expect Ford to come to the party to pay at least part of the cost of repairs. I would continue to press your claim against Ford.

Ford Focus 2004: Temperature sensor causing problems
Answered by Graham Smith · 15 Mar 2012

I had a similar situation on another car, not a Focus. There was a problem with the temperature sensor that switched the cooling fan on and off. I would watch the temperature gauge rise to the point it was almost at boiling point when I was stuck in slow moving or stationary traffic, but it would drop again when I was able to get moving and pick up even a little speed. The problem was that the fan wasn't kicking in to keep the engine cool when it was needed, but the airflow was enough once the car was moving to do the job. The answer in my case was to run with the air-conditioning on all the time, because that way the fan was always running. I have never had the problem again. Mind you there is still a problem with the sensor, all I have done is circumvent the issue. I would suggest you try driving with the air-con switched on and see if the problem persists. If it doesn't you can be sure it's a problem with the temperature sensor that controls the cooling fan, if it does persist it could be the fan itself.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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