Are you having problems with your Ford? Let our team of motoring experts keep you up to date with all of the latest Ford issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Ford in one spot to help you decide if it's a smart buy.
Show all
A snapped tailshaft is very unusual these days, and suggests a material fault in your shaft. I would expect that Ford would replace the shaft almost without question. We'd certainly like to hear more.
There are no 'lemon' laws as such in Australia, so there's no measure you can use to base a claim for a replacement car. The dealer appears to be attempting to fix your problems so you really have to persist with that course of action a little longer I would suggest. If you are still not happy write directly to Ford's customer assistance people and request a review of your case and an inspection of your car by a factory representative. That way you could express your dissatisfaction directly to the company and show them the problems with your car. If that doesn't resolve your issues enlist the help of the consumer affairs department of your state government.
Under the Australian Consumer Law introduced in January 2011, a consumer can request a refund or a replacement for persistent problems if the car doesn’t do the job it’s supposed to do.
The first thing to do is to check the battery to make sure it's ok. If it is the original battery, it's now five years old and could well be in need of replacement. If the battery checks out ok I'd be checking the engine sensors, like the crank angle sensor, and their connections.
A/C compressors mostly fail because of a lack of lubricant through a loss of refrigerant gas in the system. The gas carries the lubricant that keeps the compressor and other system components alive. I can't recommend an alternative system that you could turn to for your car, instead I would have the system checked for leaks that might be causing a loss of refrigerant, make sure the system is fully gassed, and check it at least annually.
It is quite a common problem with cars that have to start on LPG. Most dual-fuel cars get around it by starting on petrol and then automatically switching to LPG after a few seconds. There's probably nothing wrong with your car; if it's running well otherwise, I wouldn't be concerned about it.
I don't think you could claim against Ford for the compressor, the car is now six years old. I would take it to an air-conditioning specialist and have them check the compressor to see if it can be repaired rather than replaced. Likewise the brake rotors, 40,000 km is not uncommon in a European car like the Focus. Again I would seek out a brake specialist and see if you can get some better aftermarket rotors to fit.
If it is a cracked head it should be running poorly and you should be able to see evidence, like a milkiness, in the coolant. Check the radiator for leakage, it could have a holed core or a split tank. Check all the connections for the heater etc., check the heater core for leaks.
Cracked bushes on the rear diff of the early Territory is a common problem, so common that I would expect Ford to come to the party to pay at least part of the cost of repairs. I would continue to press your claim against Ford.
I had a similar situation on another car, not a Focus. There was a problem with the temperature sensor that switched the cooling fan on and off. I would watch the temperature gauge rise to the point it was almost at boiling point when I was stuck in slow moving or stationary traffic, but it would drop again when I was able to get moving and pick up even a little speed. The problem was that the fan wasn't kicking in to keep the engine cool when it was needed, but the airflow was enough once the car was moving to do the job. The answer in my case was to run with the air-conditioning on all the time, because that way the fan was always running. I have never had the problem again. Mind you there is still a problem with the sensor, all I have done is circumvent the issue. I would suggest you try driving with the air-con switched on and see if the problem persists. If it doesn't you can be sure it's a problem with the temperature sensor that controls the cooling fan, if it does persist it could be the fan itself.