Farizon Supervan vs Isuzu NNR

What's the difference?

You’d think Farizon would be onto a winner given it has created a van with cool looks and the packaging benefits that come with a dedicated EV architecture. However, the SuperVan left a sour taste in my mouth.

There are good bones here, but Farizon has a long way to go with fixing the electric motor whine and safety systems.

It’s great the company is aware of the SuperVan’s shortcomings and is currently working on software updates, but it begs the question, why wasn’t it good in the first place?

A truck like the NPR (or any other truck, really) is never going to replace a dual-cab ute in terms of its duality. While the latter can tend to weekday chores and be quickly reconfigured for weekend fun, the light truck has no such facility. Nope, it’s a workhorse. Period.

You need a fair bit of real estate just to park the Isuzu overnight and it certainly won’t fit in the typical supermarket car space. It’s hardly sporty to drive, either, although the latest upgrades have made it more user friendly in a total sense and safer than ever before.

But what it does do that a dual-cab ute can’t often do, is tackle bigger, heavier jobs with a fair bit of bandwidth still up its sleeve. And if the nine-to-five side of things is where you need to be, then a vehicle like this has to be worth a look. And if you consistently find that you’re sailing close to the wind in terms of exceeding a ute’s legal payload, towing capacity or GCM, then the extra bigness of a light truck could make a huge difference.

That’s especially so given the price tag. Okay, you’re not buying a lot of high tech for your money, but you are getting some seriously stout engineering and an expectation that you won’t be working the thing to death anytime soon.

Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.

This electric van makes a fantastic first impression with its design. It’s futuristic and stands out on the road.

I haven’t driven a car that gets this much attention in a fair while, which is wild given this is a delivery van and traditionally they’re some of the dullest vehicles out there in terms of design.

What makes the SuperVan stand out the most is the variety of colours it comes in. Sure, you can get standard white if you want, but there’s also grey, green and blue. Our tester is finished in the latter which looks cool and modern.

The front continues the futuristic theme with a bright LED lighting signature for the headlights. They’re connected by an LED light strip, as well as an illuminated Farizon badge.

Given this van is electric, it doesn’t need a large, traditional grille to keep an engine cool. Instead there’s a small slotted opening at the bottom of the front bumper to cool the electric motor and high-voltage battery. It’s cool Farizon has made this van obviously look electric with this cue.

Beyond the stylish aero covers for the 16-inch steel wheels, there really isn’t much to talk about in terms of side profile design. It’s very slab-sided which is a classic van look.

It also leans into the trope that vans are essentially boxes on wheels. This is no bad thing because at the end of the day, a van is a work vehicle that’s meant to maximise hauling potential.

At the rear, this version of the SuperVan with the ‘Low Roof’ body style is perfectly square. It looks a little funny, but again this is a work-oriented vehicle that’s the opposite of a mullet - business at the back, party at the front.

Inside, Farizon has made a big attempt to make this electric van look luxurious and contemporary. Having synthetic leather seats is a luxury that many vans don’t have, along with the big digital instrument cluster and touchscreen multimedia system.

I’m a fan of the orange highlights around the cabin as they break up the monotonous black finishes.

Once you sit in the cabin, however, the commercial roots do begin to show. Virtually every surface is rock-hard plastic, which in a way is good because it means it’ll be hard-wearing in the long run.

It can’t be easy to make a light truck look fashionable, but Isuzu has done a reasonable job of making the thing look, at least, current. The lighting has all been changed to LEDs now, and the bold, angular face the truck presents looks pretty modern.

But new tech has also forced some design changes. The bull-bar that is part of the Tradepack deal, for instance, has been redesigned with changes to the main hoop. That’s all to accommodate the radar units inside each headlight that inform the front cross-traffic warning system of anything in the way.

Also notable is the attention to detail of the optional (rather than the alloy tray seen here) Australian-made service body. With a choice of internal layouts, the flip-up sides reveal a proper workshop on wheels when configured that way.

It’s also nice to see that all the clips and catches on the drop-side tray can be easily replaced if damaged.

While good looks can get you so far, cabin practicality is where things are a little mixed for the SuperVan.

The driver’s seat is generally comfortable, offering a decent amount of support and a centre armrest, but the driving position is heavily compromised.

The worst offender are the pedals as they’re mounted so high that I need to take my foot off the floor to press them. Then the steering wheel only offers tilt adjustment and not reach.

As a result I need to have the seat pushed further back than I’d like to make sure I can press the pedals without making my right ankle hurt in stop-start traffic. Then even with the backrest virtually upright I still need to have arms extended almost fully to reach the wheel.

It’s not the kind of place I’d like to spend a considerable amount of time, which is disappointing because many people who drive this van will likely spend hours behind the wheel at a time.

Thankfully both seats offer both heating and ventilation, which is rather luxurious.

Ahead of the driver, the steering wheel is wrapped in buttery soft synthetic leather, like the seats, and is nice to hold. I appreciate the amount of physical buttons on it. They’re all clearly marked and easy to click.

The steering wheel is also heated and gets hot super quickly. There’s only one setting – on or off.

The digital instrument cluster looks flashy and has a range of informative pages you can cycle through. One even displays a vehicle weight page which is great if you’re unsure if you’re close to the gross vehicle mass (GVM).

Moving across, the touchscreen infotainment system looks glossy and high-definition, but there’s not much to do on it. This also means it’s hard to get lost and even if you do there are shortcut buttons on the right-hand side of the screen.

As standard there’s wireless Apple CarPlay connectivity which is great if you’ve got an iPhone, but terrible if you have an Android phone. This car has no Android Auto support whatsoever.

It’s great to see a continued use of physical switchgear around the cabin for things like the drive modes, regenerative braking settings and most notably the climate control settings. The latter are big and chunky, meaning they’re hard to miss.

In terms of storage up front, it’s fairly mediocre beyond big door pockets. There’s a slide out drawer with two cupholders and another small storage section, as well as another small storage drawer and a glovebox.

Around the side you'll find one of this van's most unique features. When you open up the passenger side front door and slide open the side cargo door, you’ll see this van doesn’t have a B-pillar. There’s only a plastic partition between the passenger and cargo areas.

As a result, the seatbelt for the passenger is mounted on the door. This feels a bit weird in the passenger seat because the seatbelt cuts across more than usual and doesn’t rest on your shoulder.

The SuperVan only comes with a single sliding door. You can’t opt for one on the driver’s side in Australia which is a little disappointing from an ease-of-use standpoint.

At the back there are rear barn doors that have stops at 90 degrees and 180 degrees, before opening all the way up to 270 degrees. This is great because you’ll be able to put whatever is on a forklift into the cargo area.

Speaking of the cargo area, it’s massive. This SWB Low Roof version measures in at 2690mm long, 1795mm wide and 1440mm tall. This equals 6.95 cubic metres, which is considerably more than any similarly sized van, whether that be diesel or electric.

It’s another major benefit of this van being built on a dedicated electric vehicle architecture, rather than a combustion platform that needs to take drivetrain and exhaust components into account.

Payload is 1300kg which is fairly standard for mid-size electric vans.

I like how low the load lip is at the back. This means you don’t have to lift things too high in order to get them in the cargo area.

In terms of amenities there are some lights, tie-down points, as well as three powerpoints for vehicle-to-load (V2L) support at up to 3.3kW. Disappointingly the latter didn’t work in our tester no matter how hard I tried…

Surprisingly under the cargo area is a full-size spare wheel. This is incredibly rare for an EV, especially one that’s all about maximising cargo capacity. It’s great peace of mind if you do long-distance travelling.

The new cabin Isuzu has brewed up certainly brings the truck into the present, but it’s still very much a light truck in some respects. As in, it’s still a pretty good climb inside, although there are steps and handles to make that easier. The steering column still gets in the way as you swing your left leg inside, though.

The plastic surfaces would still make a car interior designer cringe, and the floor is vinyl and the seats cloth. But the three-abreast seating arrangement makes sense and, should you choose the dual-cab N Series option, there’s actually seven seats in all.

Cabin storage has obviously been a priority for Isuzu, and there are three large, netted overhead bins above the top of the windscreen, as well as bins and buckets across the width of the lower dashboard. Interestingly, each door has just a single, slim pocket and no bottle storage.

The centre console addresses that somewhat with a pair of cup-holders and a pen slot, while there’s also a large bin behind the seat on the bulkhead. There’s also an interior light that wouldn’t look out of place in an industrial kitchen.

The dashboard is home to a pair of USB charge-ports in the centre and the truck stuff continues with a wand for the exhaust brake and a knob near the steering column for a fast-idle setting. It’s also nice to see that even though Isuzu has adopted keyless entry and start for the N Series, the starter button resembles a conventional key and is located right where it should be in the side of the steering column.

What’s missing? Mainly a vanity mirror on either side of the cabin and a physical volume knob for the stereo. Oh, and paddle shifters would be nice too, especially when towing.

Externally, the Tradepack option gets you an aluminium drop-side tray, sturdy ladder racks, a tow bar, bull bar, toolboxes fitted below the tray between the axles and even a wash station for after-work clean ups.

The tray is fitted in Australia (many of the Ready to Work body options are also made here) and the load floor is a vast expanse of alloy with the ability to cope with small, heavy objects thanks to its high-impact materials. But the usual drop-side tray caveats apply including a high loading height, rattling from the sides and the legal requirement to lash everything down before hitting the road.

Meantime, part of the overall appeal of the Isuzu line-up is that there are something like 40 different permutations of cabin width, wheelbase, GVM, overall length and driveline.

But here’s perhaps the N Series’ greatest trick when it comes to being practical: While it’s easy to dismiss the vehicle for being too big and unwieldy, many operators would possibly find that the extra payload and real estate in the cargo area means that they might not need to tow a trailer every time they venture on to a job site. At which point, the dual-cab ute with a tandem trailer starts to look less convenient, especially if there’s any reversing or squeezing on to a tight site involved.

Oh, and if tight spaces really are an issue, the N Series’ sub-10m turning circle makes a typical dual-cab’s 12.5 metre turning circle look ridiculously ungainly. And that’s before we get to that trailer.

Typically for a vehicle like this, a full-sized spare tyre is included.

Like the rest of the N Series line-up, the NPR Tradepack model we’ve chosen to review here is available in a range of cabin widths and wheelbases and even a choice of Gross Vehicle Mass. But first, let’s break down the badge. In Isuzu-speak, N stands for the smallest family in the light-truck line-up. As such, it can be driven on a normal car license in Australia.

The P stands for the GVM, in this case that license-friendly 4.5 tonnes, although you can opt for the higher, 6.5-tonne GVM at which point an endorsed license is required.

And, finally, R is Isuzu’s in-house code for a truck that is two-wheel-drive and uses conventional steel-spring suspension rather than air suspension.

Isuzu says the Tradepack option with its large tray and fittings is a very popular one, so that’s what we’ve concentrated on here. That pack equates to all the drop-side tray, racks and fittings, so it’s a comprehensive add-on. Of course, you can take your NPR as a bare cab-chassis, too, and save by swapping over the tray and fittings from your old truck.

Beyond the nuts and bolts stuff, the NPR includes LED lights all-round, heated and powered exterior mirrors (and they’re huge), keyless entry and start, cruise control, steering-wheel mounted controls, climate-control air-con, a suspension driver’s seat and a tilt and reach adjustable steering column. There’s also a 10.1 inch multimedia screen in the centre of the dashboard, digital radio, sat-nav and wired Apple CarPlay and Android Auto connectivity.

The features that tell you this is still a truck and not a passenger car include the steel wheels, cloth seat trim and vinyl flooring.

As it sits, the NPR Tradepack costs $86,014 on the road, but that’s an all-up figure, and not one where you then have to arrange your own accessories and bits and pieces. It’s also within a few hundred dollars of the Ford Ranger Super Duty Super Cab which, perhaps not so coincidentally, has an identical GVM of 4000kg, GCM of 8000kg and slightly more towing capacity of 4500kg versus the NPR dual-clutch’s 4000kg.

All versions of the Farizon SuperVan in Australia are powered by a single, front-mounted electric motor that produces 170kW and 336Nm.

This is fed by an 83kWh lithium iron phosphate (LFP) battery which is sourced from Chinese battery producer CATL.

Farizon doesn’t quote an official 0-100km/h time, though it claims the top speed is 135km/h.

Believe it or not there’s actually a family connection between the 3.0-litre turbo diesel in the Isuzu NRL and the Isuzu D-Max dual-cab and MU-X SUV.

While the displacement of the D-Max remains, the unit in the light truck has been retuned to liberate more torque at lower engine speeds. In this case, that’s 129kW at 2860rpm and 430Nm of torque anywhere between 1450rpm and 2860rpm. That gives the engine great flexibility, but the transmission also plays a part.

That’s either a six-speed manual or a nine-speed dual-clutch unit. The latter has either manual or fully automatic shift modes, and it’s worth is backed up by the potential for lower fuel consumption thanks to the inherent efficiency in such a transmission as well as the three extra ratios.

Designed and made in-house at Isuzu, the brand says it’s confident the wet-clutch unit doesn’t carry the potential flaws of some other dual-clutch units we could name. That said, Isuzu has downgraded the towing capacity from 4.5 to four tonnes if the nine-speed is fitted.

And just like any good truck, there’s the provision for a power-take-off on the side of each transmission option, as well as an exhaust brake to help the mechanical brakes when fully laden.

Unlike many light trucks before it, the Isuzu doesn’t get stuck with a rigid front axle. Instead, you get a proper independent set-up with coil springs, while the rear end remains a live axle with leaf springs in the interests of carting lots of heavy stuff.

Claimed range for the SuperVan depends on the body configuration, but it’s up to 376km according to WLTP testing for the SWB Low Roof body style.

The battery pack can be DC fast-charged at rates up to 140kW, which would see the battery charge from 20 to 80 per cent in 36 minutes.

The battery pack can also be AC charged at rates up to 11kW, which would see the battery charge from 15 to 100 per cent in seven hours.

The SuperVan also offers vehicle-to-load through Australian domestic household plugs at up to 3.3kW of continuous power. This allows you to use the van’s battery pack to power appliances, tools, or other emergency backup systems.

Farizon doesn’t quote an official energy consumption figure for the SuperVan, but during my unladen testing I saw an average of 23.5kWh/100km, which would give a theoretical range of 350km. This would likely drop with a heavier load onboard.

This is a cursed subject in the truck segment, because there’s just no standard pattern of usage, nor a typical loading scenario. Some trucks will spend their whole lives heavily loaded going from red light to red light, others will be less burdened and driven between regional towns.

But what we can tell you is that unladen and driven sensibly, this truck should be able to return fuel consumption figures in the low teens per 100km. Throw the full payload and a trailer on the back and head for hilly country and you could easily double that and then some.

As such, the range from the 100-litre fuel tank is going to vary enormously, but should be somewhere between 500 and 800km.

The other thing to bear in mind is that the upgrade to this model has brought the Isuzus in line with Euro 6 emissions or their Japanese equivalent. So they now need AdBLue and there’s a 14-litre tank for that.

Driving this van is punishing. It’s quite unlike any other modern van I’ve experienced as they can be fun to drive. This SuperVan, however, leaves me feeling like a lot of the elements need finessing.

First up there’s the electric motor. It makes a decent amount of power and easily gets this big box on wheels moving. In Sport mode the front wheels can get overwhelmed if you’re not careful.

However, this van has an incredibly loud electric motor whine. It builds as you gain speed, then once you reach your desired speed it hovers at an annoying high pitch. Some extra sound deadening would likely help.

Additionally, there’s a pedestrian warning sound that plays under 25km/h, as well as a beeping tone when reversing. While this is common for EVs, this one feels like it’s louder on the inside rather than the outside. This somewhat defeats the purpose.

There are three levels of regenerative braking as standard and all of them require you to use the brake pedal to come to a complete stop. This means there’s no one-pedal driving mode.

With all the settings the regen braking is either completely on or off. There’s no in between which creates a thrashy feeling in the cabin, especially when travelling down a hill and you’re trying to coast along without activating regen braking too much. As a result, I like the weakest regen setting the most.

Surprisingly the interaction between the regenerative braking and the traditional friction brakes is rather seamless. Even the brake pedal feels relatively normal, compared to a regular combustion vehicle, which is sometimes uncommon for EVs.

As standard there’s an electric power steering system which, unlike some other new Chinese vehicles, feels like it’s actually connected to the wheels. While you can tell the steering is electrically assisted, you can still feel what the wheels are doing.

Thanks to the dedicated electric architecture, the turning circle is surprisingly good for such a large vehicle. It measures in at 12.2 metres kerb-to-kerb.

Like many commercial vans, the SuperVan has a double wishbone independent front and a rear leaf spring suspension setup. This typically prioritises cargo-carrying ability rather than on-road comfort.

When unladen the SuperVan’s suspension is incredibly jittery and harsh. You can feel every single bump in the road and crossing a speed bump makes me grit my teeth. It doesn’t help that the tyres need to be pumped up high. As standard the rear tyres need to be pumped up to 61psi.

With some added weight onboard the SuperVan’s suspension does settle, but it’s still quite choppy. We didn’t get a chance to test this vehicle at the full GVM, but it would be interesting to see whether the rear springs get a little more compliant then. Range would likely plummet though.

In terms of visibility, you sit up high in the cabin and there’s a large windscreen. These are both big ticks. It also helps there are large side windows and side mirrors that make seeing kerbs easier.

Like many vans however, over-the-shoulder checks aren’t possible in the SuperVan as there are no rear windows, plus seeing out the back through the tiny envelope is virtually impossible.

Thankfully there are front and rear parking sensors as standard, as well as a surround-view camera that has good quality but a choppy camera feed. Having the standard sensors and camera system is great while doing tricky parking manoeuvres.

Lastly, let’s talk about the chimes… They are some of the loudest and most incessant I have ever experienced in a new car. They’re so loud that they honestly scared me at first.

There are a variety of different tones for all the different safety systems. One that grates the most are the intelligent speed limit assist which bongs each time it detects a new speed limit, then again if the system thinks you’re travelling over that limit. It’s particularly annoying because it picks up 40km/h school zones even when it’s not school zone times.

Another chime plays for the driver monitoring system when it can’t detect your eyes. This is annoying if you want to wear sunglasses while driving.

You can turn off these settings in a menu on the touchscreen, but they all default back to on when you restart the car.

Other loud bongs play when you change the drive mode, the regenerative braking setting, even when you turn on the adaptive cruise control. You just can’t escape it.

Actually climbing aboard the Isuzu is job one, and you’ll need the handles and step to do it safely. Then again, it’s probably no more testing than getting into a really low sports car in a degree of difficulty sense.

With that accomplished, you’re met with two things; the view out and the very un-car-like driving position. The first is fantastic for forward vision. And it’s not just the height advantage over other traffic. The cab-over-engine layout also means you’re almost at the very front of the truck, meaning you can see a lot more of what’s directly in front of you, even if it’s almost under your nose. Jumping back into a dual-cab ute for comparison emphasises the point enormously.

The driving position, meanwhile, might take more getting used to. The steering wheel is almost flat and you tend to sit pretty upright. Long-distance drivers will tell you this is actually great for long stints at the helm, and it honestly feels pretty natural after just a few minutes. But the steering column placement means there’s no chance of left-foot braking which some drivers (this one included) prefer.

Once you’re rolling, the dual-clutch transmission starts to feel pretty handy with short, sharp upshifts and a calibration that sees it keen to downshift on deceleration to help balance the vehicle, take the stress off the brakes and ensure that the engine is in its power band for when you next throttle on.

Speaking of which, the engine is not exactly overpowering, but it does produce the meat of its muscle in the right places, helped no end by having nine ratios to play with. And here’s an interesting point: The way the engine is installed in the NPR – and despite the fact that you’re sitting pretty much right on top of it – there’s less noise and vibration from the 3.0-litre than in an Isuzu D-Max ute. Obviously, low vibrations and less noise are factors in staving off driver fatigue, and clearly Isuzu knows how to achieve this.

Ride quality will vary hugely depending on what’s on board. We tried the NPR with a full load of gear on the tray, taking it almost to its payload limit. At that point, the ride was actually quite compliant, and the only odd sensation is that of having your backside right over the front axle.

The other mantra held dear by fleet managers is that the best way to reduce breakdowns is to take the driver out of the equation as much as possible. That explains the dual-clutch transmission, for one, but it also perhaps explains why the NPR is set up to be actually very easy and simple to drive. It’s definitely scarier to look at than to pilot. And that turning circle is something else!

You can absolutely thank OH&S legislation for the huge leaps in active and passive safety that vehicles like the Isuzu have made in recent years.

Although this class of vehicle is not required to be crash tested (and, therefore, there’s no safety star rating available) even a scant knowledge of physics suggests that sitting the passengers up high in a vehicle with a strong chassis is a very good start when it comes to crash safety.

Passive safety is also helped by an airbag for both driver and the two front-seat passengers in the case of the three-seat variant we’ve looked at here. But only the outboard passengers get a three-point seat-belt, and the centre position gets a simple lap-belt.

There are also side intrusion bars in the doors as per passenger-car best practice and the overhead storage space features a safety net. There are no side-curtain airbags, but again, that high seating position makes the N Series inherently safer for passengers in a typical side impact.

But it gets better with a long list of driver aids, most of them straight out of the current passenger-car playbook. Running changes to the vehicle over the years have seen the addition of autonomous emergency braking (AEB), anti-skid brakes, stability control, a driver attention monitor, a distance warning system for vehicles in front, brake-force distribution and lane departure warning.

New safety tech this time around includes front cross-traffic alert and braking, mis-acceleration (pedal-error) mitigation, traffic and speed-sign recognition, a distance warning system that also advises of the speed of the car in front and improvements to the rear camera system.

And yet, there’s probably more work to be done here. We’d like to see a standard 360-degree camera and tyre pressure monitoring as well. These are both available at extra cost right now, but really should be standard on a vehicle like this. Rear cross-traffic alert is also missing, but that’s more about standardising the sensors and their calibration on a huge range of rear-body designs, apparently.

There’s also an apparent tech gap to be bridged, too, and right now only the dual-clutch-equipped version gets the speed limiter and adaptive cruise control, while the conventional manual does not.

Isuzu is also making a big noise about the new electronic park brake which can be used in an emergency to bring the vehicle to a complete, controlled stop if necessary.

The Farizon SuperVan is covered by a five-year, 200,000km warranty, while the high-voltage battery pack is covered for eight years or 200,000km.

There’s also five years of complimentary roadside assistance.

Logbook servicing is required every 12 months or 30,000km, which is relatively standard for commercial vehicles.

The first five services are capped and all up cost $2730. This averages out to around $550 per service, which is a little on the expensive side for an EV. However, diesel vans can be much more expensive to maintain in the long-term.

Farizon currently doesn’t have a dealer network in Australia and only sells vehicles in Queensland through its website. The company is working on setting up a dealer network in the coming months and is prioritising the eastern seaboard.

Despite the hard life many trucks are destined to live, Isuzu offers a standard six-year/250,000km warranty on the cabin and chassis of this model. The rear RTW body (whatever form that takes) is covered for three years. There’s also a three-year warranty on genuine accessories provided they were installed by a certified fitter.

Service intervals are every 25,000km, 12 months or 5000 hours of operation, whichever comes first. There’s also six years of roadside assistance thrown in.

Isuzu offers a range of service agreements ranging from the basic package right up to a plan that covers everything including wiper blade replacement.

There are currently 84 Isuzu dealers or authorised service outlets around the country, including some pretty far flung spots, so service and parts should be less of a problem than for some other brands.

Mechanically, Isuzu has worked to reduce servicing times, including the use of sealed-for-life wheel bearings.