What's the difference?
Citroen is a brand in a state of flux as it, once again, finds itself fighting to find a distinct identity from its Peugeot sister brand under its new Stellantis parent company.
It’s also had a shocker of a year in Australia, racking up just over 100 sales in 2021, but the brand is promising new beginnings, and a new crossover-y identity as it heads into 2022.
Leading the charge is the new-generation C4, which has morphed from a funky hatchback to a funkier SUV-like shape that it hopes will set it apart from related cars like the Peugeot 2008.
Other Citroens are set to follow in its footsteps in the immediate future, so is the Gallic marque onto something? We took the new C4 for a week to find out.
There’s no shortage of models to choose from if you’re after a family-friendly medium SUV. The problem is, it might take a while to get your hands on one, with lengthy wait times for some of the best sellers due to current delays caused by a global parts shortage and supply chain dramas.
But there are a handful of models with healthy stock in dealerships right now and available for immediate delivery. One of them is the Renault Koleos.
It's coming to the end of its life cycle and lacks the shine of some of its fresher rivals, but it’s a lot of car for the money.
We spent a week with the limited edition Koleos Black Edition to see if it is worth a trip to your Renault dealer, or if you should sit tight and wait for one of its newer rivals.
It’s weird, wonderful and fun, in more ways that one. I think every segment could use an oddball alternative like the C4. Citroen has successfully transformed it from a hatch to a small SUV with a difference. It’s not going to be for everyone – few Citroens are – but those who are willing to take a chance will be rewarded with a surprisingly competitive little package that stands apart from the crowd.
To be fair to Renault, when the second-generation Koleos launched in 2016, it was a competitive offering. The problem is, a bunch of medium SUV rivals have been replaced in that time and some of them - Toyota RAV4, Kia Sportage, Mazda CX-5 and Hyundai Tucson, to name a few - are high-quality offerings with an engaging drive and the latest tech and in-car features.
Unfortunately, that leaves the Koleos towards the rear of the medium SUV pack.
It offers solid value-for-money, handles reasonably well and is still one the best-looking SUVs on the road. But beyond that, the Koleos can’t keep pace with those top-notch rivals.
It’s really hard to stand out in Australia’s busy marketplace, especially in this small SUV space, where there doesn’t really seem to be as much of a design rulebook as there is in other segments.
Rooflines are wildly different, as are beltines and light profiles. While some may decry the fall of the hatchback to these more high-riding options, at least some of them are bringing fresh design ideas to the car world.
Our C4 is a great example. An SUV perhaps in profile only, it sports a slinky descending roofline, tall, contoured bonnet, a frowny-face LED profile, and characterful plastic claddings, which are a continuation of Citroen’s ‘Airbump’ elements, which gave cars like the previous-generation C4 Cactus such a unique look.
The rear is this car’s most confronting angle, with a post-modern approach to the light profile, and in reference to C4s past, a spoiler integrated into the rear tailgate.
It looks cool, contemporary, and I think is successful in its aim to blend the sporty elements from the hatch world with the sought-after high-riding elements of an SUV.
It certainly caught a few eyeballs in my time with it, and if nothing else, a bit of attention is something the Citroen brand desperately needs.
In the past you could rely on this brand to give you a funky interior, but one that sadly also came with its fair share of sub-par plastics and strange ergonomic. So I’m pleased to report that the new C4 dips into the better looking and feeling Stellantis parts catalogue for a still interesting yet more coherent experience this time around.
The modern look and feel of this car continues with interesting seat designs, a high-riding dash with a higher degree of digitization than before, and improved ergonomic features (even over some notable Peugeots). We’ll talk more about those in the practicality section, but the C4 feels as weird and different from behind the wheel as you’d hope , with an odd dash profile, a fun and minimalist steering yoke, and attention-to-detail elements, like a detail strip that runs through the door trims and across the seats.
These elements are welcome and help separate this Citroen from its Peugeot siblings. It will need this going forward, as it also now shares much of its switchgear and screens with its sister brand.
This is largely a good thing, with the 10-inch screen looking and feeling good and slotting into this car’s design nicely.
An area that Renault has excelled at in the past decade has been exterior design. Under the stewardship of design chief Laurens van den Acker, Renault has transformed from somewhat quirky to modern and sleek.
The Koleos is getting on in years, having arrived in 2016, but it’s still a handsome SUV. A 2020 facelift sharpened its looks further and we reckon it’s one of the best-looking models in the medium-SUV segment.
Piano black inserts around the gear shifter are a nice touch, but the fake carbon-fibre inserts look and feel cheap. It’s all a bit generic.
But the appealing contrast yellow stitching on the seats, gear shifter housing, doors, centre armrest and more breaks up the grey with a little pop of colour.
The C4 brings some interesting practicality elements. There are a few areas where it’s even better than the improved layouts of recent Peugeot models.
The cabin feels spacious, with the C4’s relatively long wheelbase providing ample room in both rows. Adjustability is good for the driver, although it is worth noting that the seats have an odd blend of manual adjust for sliding fore and aft, contrasted with electrical adjust for seat height and tilt.
Comfort is superb from the memory-foam stuffed and thick synthetic-leather-clad seats. I don’t know why more cars don’t adopt this approach to seat design. You sink into these seats and are left feeling like you’re floating above the ground rather than sitting on something. The feeling here is unmatched in the small SUV space.
The massage function is a wholly unnecessary addition, and with the thick seat cladding, it didn’t really add much to the experience.
The seat bases aren’t too high either, unlike some cars in the SUV class, but the dash design itself is very tall, so people shorter than my 182cm height might find extra adjustment is required to see over the bonnet.
There are large bottle holders in each door with a very small bin; dual cupholders in the centre console, and a small armrest console box.
There’s also an odd little two-tiered shelf under the climate unit, with a removable base for extra storage underneath. It seems to me that the top shelf is a missed opportunity to place a wireless charger, although connectivity is handy with the choice of USB-C or USB 2.0 to connect to the wired phone mirroring.
A big win is the presence of a full dial set for not just volume but the climate unit too. This is something the Citroen scores over some of the new Peugeots, which have moved the climate functions to the screen.
Somewhat less wonderful are the digital dash cluster and holographic head-up display. These seem to be a bit redundant in the information they display to the driver, and the digital dash has no customisation, leaving me wondering what the point of it is.
The C4 also has some interesting innovations on the front passenger side. It has an unusually large glovebox and a neat little sliding tray, which looks like something from a Bond car.
It also has a slide-out tablet holder. This odd little thing lets you securely mount a tablet to the dash to provide a multimedia solution for the front passenger, which may be good for entertaining larger kids on longer journeys. Or adults who don't want to talk to the driver. It’s a neat inclusion, but I’m not sure how many people will use it in the real world.
The back seat offers a remarkable amount of room. I’m 182cm tall and had heaps of knee room behind my own driving position. The nice seat trims continue, as does the patternwork and detailing, which is the kind of attention to detail you don’t always get from rivals.
Headroom is a little limited, but you also score dual adjustable air vents and a single USB port.
The boot comes in at a hatch-sized 380-litres (VDA). It’s a neat, square shape with no little cutaways at the sides and is just big enough to fit our full CarsGuide demo luggage set, but leaves no room to spare. The C4 features a space-saver spare wheel under the floor.
It might lack the up-to-date styling of those rivals, but the Koleos is practical and spacious inside and great for family duties.
As with the outgoing fourth-generation Nissan X-Trail, the Koleos is one of the larger offerings in the medium SUV segment, and it’s evident when sitting in the front or rear seating row.
Rearward visibility could be better, with a small rear screen and thick C- and D-pillars impeding vision and creating a blind spot.
The front seats are well supported and comfortable and while the driver’s side is power adjustable, the front passenger seat is manually adjustable.
It has a deep central storage bin with a hidden shelf for coins and more. The Koleos features a sizeable glovebox and good bottle storage in the doors, with room for other items.
There’s a weird fixed cup holder in the centre console. It’s not adjustable and there’s room for two very narrow cups and two larger, but not wide, cups. It’s strange. Interior designers could have used that space better.
The CVT's position indicators are located to the left of the shifter and are thus obscured, so you have to rely on the instrument cluster display to confirm what gear you want.
The steering wheel looks and feels good, but the controls aren’t super logical. There are old school switches in the console to activate the cruise control and speed limiter, but then to adjust and reset the speed you have to hit buttons on the wheel that are not clearly marked.
The audio controls are housed on a panel-like stalk to the right side of the steering column, which isn’t ideal. These make more sense if they’re housed on the wheel itself.
Along with a number of cars we have sampled recently, the Koleos has split analogue and digital controls for the air conditioning. Just integrate it in the screen or have traditional controls - not both!
It has a part-digital instrument cluster which is fine, but there’s no head-up display.
Renault’s 'R-Link' multimedia set-up in the Koleos is old, with dated graphics and a small screen, but the menu layout is clear and logical.
The Koleos lacks wireless phone charging and it makes do with wired Apple CarPlay and Android Auto. The quality of the Bluetooth and CarPlay phone audio is poor and sounds tinny.
The proximity key that locks and unlocks the vehicle remotely when you walk towards or away from it works every single time. Many of these systems from other brands are patchy at best but the Renault system is faultless.
The rear seats recline and fold manually 60/40. They’re also surprisingly comfortable. There’s enough bucketing to sink in a bit, and the seats are set high up so kids can easily see out windows.
Space is ample in the second row, with loads of head, leg, toe and knee room, even behind my six-foot (183cm) driving position.
The rear pew has ISOFIX points on the outboard seats, lower air vents, a 12-volt outlet, map pockets, a centre folding armrest with two cupholders, but no USB ports. You have to make do with the two ports at the front.
Open the power tailgate and you’ll find a decent 458-litre boot with all seats in place (maximum 1690L), which is off the pace of its cousin, the Nissan X-Trail (565L), as well as the Toyota RAV4 (580L) and Hyundai Tucson (539L).
A 17-inch steel spare wheel is housed under the boot floor which might explain the lower boot capacity, and there are handy tie-down hooks, a couple of smaller storage nooks and a solid cargo blind.
In recent memory, Citroen’s offerings (the smaller C3 hatch in particular) have decidedly missed the mark on value. It’s not enough to be a niche player in Australia anymore – we have too many brands for that - so Citroen has had to have a re-think of its pricing strategy.
The resulting C4 that launches in Australia comes in a single, highly specified trim level, at a price that is remarkably competitive for its segment.
Wearing an MSRP of $37,990, the C4 Shine is positioned to compete with rivals like the Subaru XV (2.0i-S $37,290), Toyota C-HR (Koba hybrid - $37,665), and equally funky Mazda MX-30 (G20e Touring - $36,490).
For the asking price you also get the full list of available equipment, including 18-inch alloys, full LED exterior lighting, a 10-inch multimedia touchscreen with wired Apple CarPlay and Android Auto connectivity, built-in navigation, a 5.5-inch digital dash cluster, a head-up display, dual-zone climate, full synthetic leather interior trim, and a top-down parking camera. This leaves only a sunroof ($1490) and metallic paint options (everything but white - $690) as available extras.
The Citroen also packs some unusual items that represent surprising value – the front seats have a massage function and are stuffed with a very nice memory foam material, while the suspension system packs a set of hydraulic dampers to iron out the ride.
While the C4 faces tough competition in the small SUV segment, I think it represents pretty solid value at the price, so long as you’re chasing a virtue like comfort over hybridisation. More on that later.
A European badge doesn’t always mean you pay more than say, Korean or Japanese offerings, and Renault is an example of that.
The Koleos line-up, for now, starts from $33,590, before on-road costs, for the two-wheel drive Life and tops out at $46,390 for the Intens all-wheel drive.
But after July 1, 2022, prices will increase across the Renault line-up, with the Koleos set to range from $35,000 to $47,500.
There’s only one petrol engine option since the diesel was dropped in 2019 and each variant is paired with a continuously variable transmission (CVT) driving either the front or all four wheels.
That pre-July pricing is competitive against its rivals, undercutting the opening price of automatic versions of the Hyundai Tucson, Kia Sportage, Mazda CX-5, Mitsubishi Outlander, Subaru Forester, Toyota RAV4, and more.
Our test car, the Koleos Black Edition, is priced at $40,090 (rising to $40,500 from July 1) and is based on the specification of the mid-range Zen front-wheel drive (FWD). It is limited to 400 units in Australia.
Renault is one of a number of car makers to offer a black-themed model in recent times, alongside Kia, Mitsubishi, Toyota, SsangYong, and others.
The Black Edition adds dark flourishes like 19-inch dark-grey alloy wheels, gloss black roof rails and door mirrors, sidesteps, French flags on the B-pillar (even though it’s built in South Korea) and a choice of three exterior metallic paint colours including black (of course), grey or white.
It also gets a hands-free powered tailgate, black synthetic leather upholstery with yellow stitching, matt carbon-look inserts, an 8.7-inch multimedia portrait touchscreen and ‘Limited’ badging on the chrome door sills.
That’s on top of features that are standard on the Zen, like a proximity key, push-button start, dusk-sensing headlights, rain-sensing wipers, auto-dimming rear-view mirror, auto-folding exterior mirrors, an electrically adjustable driver’s seat, heated front seats, a reclining rear seat, dual-zone air-conditioning, and heated and cooled front cupholder.
The multimedia system houses sat nav and comes with wired Apple CarPlay and Android Auto, Bluetooth, digital radio and an eight-speaker audio system.
There’s more details on the safety front below, and many rivals come with more modern in-car tech but there’s no question the Koleos offers very good value-for-money.
The C4’s single trim level has a single engine, and it’s a good one; a peppy 1.2-litre three-cylinder turbo.
It appears elsewhere in the Stellantis catalogue and has been refreshed for the 2022 model year with a new turbo and other small refinements. In the C4 it produces 114kW/240Nm and drives the front wheels via an Aisin-sourced eight-speed torque converter automatic transmission.
No dual-clutches or CVTs to be found here. This sounds good to me, but is it good to drive? You’ll have to read on to find out.
The Koleos shares its powertrain with the X-Trail. That means it uses a Euro 5-rated 2.5-litre four-cylinder, naturally aspirated petrol engine delivering 126kW of power at 6000rpm and 226Nm of torque at 4400rpm.
It is paired with a CVT and drives with the front, or all four wheels, depending on the grade.
The Koleos has a braked towing capacity of 2000kg.
Despite the little turbocharged engine and the abundance of ratios in that transmission, the Citroen C4 disappointed me a little bit when it came to real-world consumption.
The official/combined consumption sounds reasonable at just 6.1L/100km, but after a week of driving in what I would consider realistic combined conditions my car returned 8.4L/100km.
While it’s not terrible in the wider context of small SUVs (a segment that is still packed with naturally aspirated 2.0-litre engines), it could be better.
The C4 also needs at least mid-shelf 95RON unleaded fuel and has a 50-litre fuel tank.
According to Renault, the combined fuel consumption figure for the FWD Koleos is 8.1 litres per 100 kilometres. The AWD Koleos sips 8.3L.
After a week of mixed urban, freeway and semi-rural driving, we recorded 11.3L/100km.
Koleos uses 91 RON petrol, has a 60-litre fuel tank and emits 188g/km of CO2 emissions.
Driving the C4 is an interesting experience because it approaches the road a little differently from most of its rivals.
It really leans into Citroen’s newfound comfort-focused niche with the seating and suspension. This results in an overall experience that is a bit unique in the market, and quite pleasant, too.
The ride really is quite good. It’s not a fully hydraulic system but has dual-stage dampers that essentially smooth out corrugations and much of the nasty stuff that comes into contact with the tyres.
It’s odd because you can hear the big alloys crashing about on the road, but ultimately you feel little of it in the cabin. What’s more impressive is Citroen has managed to imbue the C4 with this floating-on-the-road feeling, while maintaining enough of a ‘real’ driving position to make it feel like you’re sitting in the car and not on it.
The overall result is impressive. The comfort extends to the seats, as mentioned, which really do still feel floaty and supportive even after hours on the road. It also extends to the steering, which has a very light tune. This is a bit unsettling at first, as it feels like it has a large dead-zone in the centre, but it is also speed dependent, so once you’re cruising it regains a significant amount of feel. You can also manually bring back a bit of firmness by setting this car to its Sport drive mode, which is unusually good.
This means you can have an ease of operation in tight quarters while maintaining enough feel to make it fun to drive when you need to ask more of it. Clever.
Speaking of fun, the revised 1.2-litre three-pot is a hoot. It has a distant but entertaining gruff tone under pressure, and surges forward with just enough urgency to not leave you really wanting for power.
It’s not what I would call quick, but it has a raucous attitude paired with a well-behaved torque converter auto to make it truly entertaining. When you push it, there’s a moment of turbo lag followed by a lump of torque, which the transmission lets you ride out before decisively snapping into the next gear. I like it.
Again, it's not quick, but it punches just enough above its weight to leave you with a smile when you stick your boot in. To have that in a car otherwise so focused on comfort is an unexpected pleasure.
The dash cluster could use some work, as could visibility out of the cabin. The small aperture out the rear and tall dash line could leave some drivers feeling a bit claustrophobic. While the engine is fun to engage with, the turbo lag could potentially be a source for annoyance at times, too.
Brief negatives aside, I think the C4's drive experience really brings something unique, fun, and comfortable to the small SUV space.
The drive experience is a mixed bag with some highlights and lowlights.
The ageing 2.5-litre engine is responsive enough from a standing start - it has a 0-100km/h time of 9.5 seconds - but it lacks any real punch and becomes breathless the second you encounter a hill.
It is noisy and revs hard when pushed, with the CVT drone not making for a particularly pleasant aural experience. You’ll hear a fair bit of road and tyre noise in the cabin, too.
The steering is dull and feels quite artificial, but the brakes feel strong.
Unless you’re on a perfectly smooth road surface, the ride is a little busy and the damper tune fails to adequately soften corrugations, potholes and speed bumps.
It is, however, a more capable handler than expected. The chassis is well sorted, and aside from feeling top heavy with body roll when cornering, it has decent grip and displayed impressive roadholding characteristics, even on a sweeping bend with a loose shoulder surface.
There was a little understeer detected turning into a particularly tight bend.
It can’t match the dynamism of the Kia Sportage or Mazda CX-5, but it does engage the driver to some extent.
There's not such a good story to tell here. While the C4 comes with today’s expected suite of active-safety items, it just fell short of a five-star ANCAP rating, scoring just four stars upon its launch.
Active items on the C4 Shine include auto emergency braking, lane-keep assist with lane-departure warning, blind-spot monitoring, adaptive cruise control, and driver-attention alert.
Some active items are notably missing, like rear cross traffic alert, rear auto braking, and more cutting-edge items like junction alert for the AEB system.
What cost this car its five-star rating? ANCAP says the lack of a centre airbag contributed, but the C4 also fell short on protection for vulnerable road users in the event of a collision, and its AEB system also had marginal night-time performance.
The Koleos was awarded a five-star ANCAP crash safety rating back in 2017.
It comes as standard with six airbags, auto emergency braking, forward collision warning, lane departure warning, blind spot monitoring, cruise control, a reversing camera, front and rear parking sensors, and a tyre pressure monitor.
It lacks some of the more modern active driver aids that are offered as standard in rivals, like an active lane-keeping system that helps ensure the vehicle doesn’t cross line markings. The Koleos makes do with an audible warning that, oddly, sounds like a whoopie cushion when activated.
The cruise control is not adaptive, instead it’s the old school version that doesn’t detect vehicles ahead and lower its speed accordingly.
Having more up-to-date safety gear would improve the Koleos’ appeal.
Ownership has always been a tough topic for unusual Euros like the C4, and that seems to continue here. While Citroen offers a competitive five-year and unlimited-kilometre warranty for all its new products, it’s the service costs that will hurt the most.
While most Japanese and Korean brands are competing to really keep these numbers down, the C4’s average yearly cost, according to the provided schedule, comes in at an average of $497 for the first five years. That’s nearly double the cost of Toyota’s C-HR!
The C4 Shine will need to see a service centre once a year or every 15,000km, whichever occurs first.
The Koleos is covered by Renault’s five-year/unlimited kilometre warranty, which is stadatd in the meainstream market, now.
It is available with a five-year capped-price servicing plan, with each service costing $429, except year four which will set you back $999.
The servicing schedule is every 12 months or 30,000km, whichever occurs first.