Volkswagen Transporter Gearbox & Transmission Problems

You didn’t tell us how many kays your T5 had done prior to the rebuild, but because you used the extended warranty I can assume the factory warranty had expired. VW, like all carmakers, will refuse to cover any car that has been worked on outside the dealer network, which is understandable given they have no control over the quality of that work or the competence of the person doing it. It’s perhaps also worth considering having the auto serviced once it’s clocked up 100,000 km-plus; a change of oil can work wonders for the life of an auto trans.

Despite the finding that all was well on the diagnostic check I   would suggest the auto could be in need of a service. The computer,   after all, can't assess the quality of the shifts. Changing the oil   was a good first move, even though it hasn't proven to be the fix. As   for the warranty you would have to read it to check what it covers   and what it doesn't.

Despite the finding that all was well on the diagnostic check I   would suggest the auto could be in need of a service. The computer,   after all, can't assess the quality of the shifts. Changing the oil   was a good first move, even though it hasn't proven to be the fix. As   for the warranty you would have to read it to check what it covers   and what it doesn't.

Most manufacturers have what they call "Filled for Life" transmissions, but they can still be serviced. Like you we believe VW should be more transparent when it comes to problems instead of adopting a head-in-the-sand approach, as they appear to do when confronted with a problem.

It should have a dipstick to check the engine oil; it should be identified by an orange knob. But it doesn't have a dipstick to check the auto trans fluid, the trans is a filled to life at the factory, and theoretically doesn't need changing. What that means is beyond me, as "life" could mean anything. Like you I like to keep track of oil levels and oil condition and I would be changing the trans fluid on a regular basis.