Volkswagen Touareg VS Mercedes-Benz GLC-Class
- Steering’s modest road feel
- Sport mode too harsh
- Lane guidance overly keen in corners
- New fiercer face
- Cool cabin tech
- Advanced safety equipment
- Ride on standard suspension could be comfier
- Entry-grade not available with all-wheel drive
- Leather standard on upper grades only
Synergy. A corporate buzzword that’s hard to kill. Up there with drilling down, reaching out, and moving forward.
But it’s surely still a favourite in the VW Group boardroom, because the MLBevo platform this new, third-generation Volkswagen Touareg sits on, also underpins the Audi Q7, Bentley Bentayga, Lamborghini Urus, and Porsche Cayenne.
Talk about shifting the paradigm… it’s pretty much a synergasm!
And rather than the previous multi-model range, the 2019 Australian Touareg launch line-up has been stripped back to just one… appropriately called the Launch Edition.
And we’ve driven it on some great touring roads across Tasmania from east to west to find out how it measures up.
|Engine Type||3.0L turbo|
I’m the eldest child in my family, and the best. That’s despite not having a degree in international law and working for the United Nations saving lives like my younger sister, or being a high-flying accountant like my other sister, or running a design agency in Germany like my other sister.
But being first and best like me is the exception to the rule because normally first versions of anything aren’t as good as they can be – like the Mercedes-Benz GLC when it made its debut in 2015. Now the updated version has arrived and it’s better, much better... in some ways.
There’s no longer a diesel, but there’s a hybrid instead, although that won’t arrive until 2020 along with the hardcore AMG versions.
Which is why at the Australian launch in October, 2019, I was only given the GLC 200 and 300 to climb all over and drive. So, while neither I nor anybody else piloted all of the types of GLCs you can buy, here’s everything you need to know about them.
|Engine Type||2.0L turbo|
|Fuel Type||Premium Unleaded Petrol|
The third-gen Touareg has been updated in all the right areas, especially safety, dynamics, and media. It’s beautifully built, ultra-practical, and even though it’s playing in the around $100k premium SUV space the value equation stacks up. Question only time can answer is whether the VW badge on the grille can match the premium cred of its top-shelf competitors. We’re looking forward to driving the variants above and below it, arriving before the end of the year.
Can the Touareg cut it in the premium SUV big league? Tell us what you think in the comments section below.
Note: CarsGuide attended this event as a guest of the manufacturer, with travel and meals provided.
The updated Mercedes-Benz GLC has improved in many ways. It’s better looking, more powerful, and smarter with the addition of Hey Mercedes and new technology. The loss of the diesel won’t upset many. Benz says its customers are moving away from that fuel and the arrival of the plug-in hybrid is a step in the right, and more environmentally friendly, direction.
The GLC 300 is the sweet spot in the range. It's a bit over $10K more expensive than the 200 but comes with all-wheel drive, proximity unlocking, privacy glass and the awesome safety tech.
VW’s sleek and serious corporate look has been successfully applied to this sizeable canvas. It’s undoubtedly conservative, but to my eyes anyway, refined and neatly composed.
Lots of strong, horizontal lines characterise the exterior design, and even though the car stands close to 1.7m high, its turret slopes gently towards the rear where the bulbous wheelarches form a distinctively broad hipline.
The narrow headlights are tricky ‘IQ’ LED matrix units, standard rims are no less than 20-inch ‘Braga’ design alloys and liberal application of chrome and other bright metal finishes stands the Touareg apart. And 2019 is fast becoming the year of the font, with VW joining several other makers (Hyundai, Haval, Porsche) in applying ultra-cool, minimalist typefaces to the branding of their cars.
Inside is a world of top-shelf leather and bright metal details, and the big news is availability of the ‘Innovision Cockpit’ a combination of a 12.3-inch configurable instrument display, and a 15.0-inch TFT media touchscreen. All customisable, all beautiful. But… it costs $8000 extra.
Standard issue is a conventional analogue instrument cluster with a 7.0-inch info screen in the centre, and a 9.2-inch media screen alongside.
The horizontal theme is continued by the bright finish air vent grilles, and ambient strip lighting.
A range of high-quality soft-touch materials around the dash and doors are complemented by black surfaces on the console and brushed metallic highlights around the cabin.
‘Pure White’ is the only no-cost paint finish, with ‘Reef Blue’, ‘Silicone Grey’, and ‘Deep Black’ on the options list.
I’ve worked it out: Mercedes-Benz’s designers have just flipped the grille of the previous model upside down. No, they haven’t, but the new face of the GLC looks more resolved, broader and determined than the 2015 car.
Along with the grille and bumper, the headlights have been restyled and now appear more elegant, while the inlays in the tail-lights now have a floating square-shaped design.
Changes to the interior may seem minimal, but only from a material and trim perspective, the upgrade in technology is big. There’s the new display screen, the digital instrument cluster, the steering wheel and touch pad controller, and new upholstery colours.
There are 17 upholstery colours and combinations. Black is standard across the line-up in Artico and leather, while 'Silk Beige' and 'Magma Grey' are no-cost options on GLC 200 and 300 SUVs.
There are 10 paint hues to choose from with 'Polar White' (non-metallic) being a no-cost colour across the range and 'Iridium Silver Metallic' standard on the GLC 63 S SUV and Coupe.
Optional colours include: 'Hyacinth Red', 'Brilliant Blue' and what seems like 50 shades of grey with names like 'Selenite Grey', 'Mojave Silver' and 'Obsidian Black.'
Do the grades differ in their look? Yep, you can tell you’re looking at a GLC 300 and not a 200 by the 20-inch alloy wheels, running boards and rear privacy glass.
The GLC 300 Coupe could be mistaken for a full-blown AMG model thanks to its AMG Line body kit including 20-inch wheels, while the cabin is also outfitted with the AMG Line interior package adding aluminum sports pedals, flat-bottomed steering wheel and AMG floor mats.
As for the AMG grades the GLC 63 S looks more hardcore than its 43 ‘lite’ sibling thanks to the 21-inch rims, ‘jet-wing’ design front apron, flared guards, finned diffuser, spoiler lip and AMG performance exhaust system.
All interiors, regardless of the grade, are stunning. Even the entry-level GLC 200 with its black ash open pore wood trim and chrome air vents feels modern and uber stylish (I’m reclaiming the word uber).
There’s definitely more wow factor here than in the cabins of Audi and BMW rivals, particularly now with the large media screen and virtual instrument cluster.
What are the GLC’s dimensions? Well, it’s not a huge SUV at just 4669mm long, 1890mm wide and 1639mm tall.
Still a five-seater, this Touareg is longer, wider, and lower than the close to 10-year old second-gen model it replaces.
There’s stacks of space in the front and plenty of storage options, including a lidded box between the seats (with USB port inside), a pair of large cupholders in the centre console, a generous glove box (with SD and SIM card slots) and door pockets with bottle holders.
A covered compartment in front of the gearshift houses a wireless charging platform for compatible mobile devices as well as a 12-volt outlet and another USB port. Plus, there’s a netted pocket on the passenger side of the transmission tunnel.
Rear passengers benefit from backrest angle adjustment of up to 21 degrees and a slide mechanism that shifts their seat up to 160 mm fore and aft.
Not surprisingly, there’s heaps of head, leg and shoulder room on offer, the door bins again cope easily with medium to large bottles, there are two cupholders in the fold-down centre armrest and netted pockets on the front seat backs.
Dual-zone ventilation and climate control adjustment is built into the rear of the front console, with two USB power sockets and another 12-volt outlet in a drop-down drawer below. Family road trips would be a breeze.
And around the back, there may not be a third row of seats, but the cargo space is huge; at 810 litres with the rear seats upright, around 16 per cent bigger than the out-going model’s 697 litres.
This massive boot would swallow our three-piece hard suitcase set (35, 68 and 105 litres) or the CarsGuide pram like a St Bernard hoovering up doggie treats.
Air-suspension (with easy to reach buttons near the rear door) means you can lower the car when required for heavier loads and folding the 40/20/40 split-folding rear seats (via handy release levers on either side of the load space) delivers a footprint large enough for a small suburban sub-division, or at least a claimed 1800-litre volume.
There’s yet another 12-volt outlet back there, as well as tie-down anchors at each corner of the floor and a couple of flip-out shopping bag hooks.
The spare is the odd looking, but actually amazing collapsible Vredstein ‘Space Master’ that inflates from a tiny sidewall special to a full-size temporary, speed-limited replacement.
Towing capacity is 750kg for an unbraked trailer and an impressive 3500kg braked, and you can bet everything from a horse float to a boat or van will be a regular attachment for many Touareg owners.
It depends. The SUV is absolutely (and obviously) the more practical of the two body styles, and at 191cm tall I can sit with plenty of head and legroom behind my driving position, while the boot’s cargo capacity is 550 litres.
The Coupe will need you to make a couple of practicality compromises. There weren’t any Coupes at the Australian launch in October, but Matt Campbell tested it in Europe and at 182cm tall he found the raked roofline better suited to smaller adults and children. The boot in the Coupe is smaller, too, at 500 litres capacity.
Cabin storage on board both the SUV and Coupe is good with four gigantic cupholders (two up front and two in the back), big door pockets, a large centre console bin and a decent-sized hidey hole under the trapdoor in front of the media touch pad.
Talking of that touch pad, it’s just one of the ways to access the media system, you can also use the touchscreen and the small black ‘swipe’ button on the left of the steering wheel.
The MBUX media system with its Hey Mercedes personal assistant function works to open the sunblind for example, or adjust the climate control, or locate destinations in the sat nav.
While the tech is still a bit clunky it represents the primitive stages of cars that’ll probably be more like companions in years to come. That’s possibly a bit creepy, but damned convenient and practical, nonetheless.
The digital instrument cluster is configurable to align with each driver’s personal preferences.
All GLCs come equipped with two USB ports and a 12-volt outlet, while grades from the 300 up also have smartphone wireless charging.
Three-zone climate control is only standard on the Mercedes-AMG GLC 63 S, but all grades come with directional air vents for the rear seats.
Price and features
And VW says this Launch Edition’s standard spec is like a tasting plate of available options, with an entry model below it, and a flagship above due before the end of the year.
And that plate is more like a smorgasbord. Over and above the included safety tech (covered in the safety section below), the Touareg features the 20-inch alloys, ‘IQ Matrix’ LED headlights (high and low beam) with integrated LED DRLs and dynamic indicators, four-zone climate control, adaptive cruise control (including programable speed limiter), inductive wireless phone charging, air suspension with adaptive damping, Park Assist (parallel and perpendicular) front and rear parking distance sensors, as well as a reversing camera (with multi-angle views and dynamic guidelines) and an ‘Optical Parking System’ in the multimedia display.
The “leather-appointed” upholstery is Savona leather (which VW alleges is a notch above Nappa), the eight-speaker ‘Discover Premium’ audio and sat nav system is run through a 9.2-inch colour touchscreen (with voice and gesture control) with Bluetooth phone connectivity and a USB interface for Apple CarPlay, Android Auto and MirrorLink.
There’s also keyless entry and start, a 7.0-inch colour screen in the instrument display (covering nav, audio, phone, vehicle status, driving data and assist systems), auto headlights, LED ambient lighting (in door trim inserts) as well as lighting in the front and rear footwells, an electric auto tailgate, a three-spoke leather-trimmed flat-bottom steering wheel (with electric height and reach adjust), rain-sensing wipers, and roll-up sunshades in the rear doors.
Then there are the ‘ergoComfort’ front seats. Not only are they 18-way electrically adjustable (with three-position memory) but heated and ventilated, with pneumatic side bolsters (cushion and backrest) and lumbar adjustment and a massage function with 10 cushions and eight programs. Wow.
A giant panoramic glass sunroof (with electric slide and tilt adjust for the front section) will set you back $3000. Metallic/pearl effect paint (three of the four shades available) costs no less than $2000, and the glass-fronted Innovision package will set you back an extra eight big ones.
As well as the 12.3-inch instrument display (with customisable menus) and the giant 15.0-inch colour media touchscreen, the Innovision pack includes a screen projected colour head-up display (speed, nav and driver assist read-outs), additional multi-colour ambient interior lighting in the dash trim (with a selection of 30 colours), illuminated stainless steel scuff plates and the centre console in gloss black.
There are eight members in the GLC family. Most affordable is the GLC 200 with its list price of $66,100, then the 300 at $77,700 and a 300e plug-in petrol-electric hybrid for $80,400.
Want the Coupe body style and AMG-look without the price tag? Well, there’s a GLC 300 coupe, too, for $87,700.
Standard features on the GLC 200 include 'Artico' upholstery (think leather but not leather), black ash open pore wood trim, leather-clad steering wheel and dual-zone climate control.
There’s also a 12.3-inch digital instrument cluster, 10.25-inch media display with Apple CarPlay and Android Auto, 'Hey Mercedes' MBUX assistant function, sat nav and a five-speaker sound system.
Then there are the 19-inch alloy wheels, roof racks, agility control suspension (see driving section), power tailgate and LED headlights.
The GLC 300 adds wireless charging for your smartphone, 20-inch alloys, privacy rear glass, proximity unlocking, multi-beam LED headlights with adaptive high beams and the 'Driver Assistance' package (see the safety section).
The GLC 300e has the same features as its petrol-only twin but adds air suspension, and pre-entry climate control, while the 300 Coupe come standard with the 'AMG Line' interior and exterior packages.
The Mercedes-AMG 43 SUV and Coupe are seriously loaded up with equipment. Standard is leather upholstery, Burmester sound system, a head-up display, heated front seats, Artico dashboard, panoramic sunroof (in the SUV and a glass sunroof in the Coupe), AMG 'Night Package', AMG 20-inch alloys, sports brakes, AMG grille and black roof rails.
The full-fat Mercedes-AMG 63 S SUV and Coupe step up another level with 21-inch AMG alloy wheels and an AMG body kit complete with front apron, spoiler lip and rear apron.
There’s an AMG performance exhaust system, plus heat and noise insulating glass. Coming standard inside is the AMG performance steering wheel, nappa leather upholstery and three-zone climate control.
Is it good value? Better value than the previous model, that’s for sure, what with the increase in cabin tech, but the sweet spot of the range is the GLC 300.
If you’re contemplating a Porsche Macan then $81,800 is the start-price there.
Engine & trans
It uses an iron block, alloy heads and common rail direct-injection with peak power of 190kW developed at 4000rpm, and a stonking 600Nm of maximum torque arriving at 2250rpm. That power number is 20kW down on the European version, with similar reductions applied to other VW models due to Australia’s status as an extreme climate market.
Drive goes to all four wheels via an eight speed automatic transmission, with a centre diff (in the transmission) enabling the system to send up to 70 per cent of drive to the front wheels and up to 80 per cent to the rear.
There are four petrol engines and a plug-in hybrid on offer in the Australian GLC line-up.
The GLC 200 is rear-wheel drive (RWD) only and has been given a new four-cylinder 2.0-litre turbo-petrol engine making 145kW of power and 320Nm of torque (up 10kW/20Nm), while the GLC 300 is all-wheel drive (AWD) using the same engine tuned to produce 190kW/370Nm (up 35kW/20Nm).
Both have a nine-speed automatic transmission and use a new 48-volt mild-hybrid system which can cut the engine during coasting and add up to 150Nm of torque.
The GLC 300e is a plug-in petrol-electric hybrid and is also AWD with a 2.0-litre four-cylinder engine making 155kW/350Nm, plus a 90kW/440Nm electric motor.
The Mercedes-AMG GLCs are both AWD and use a nine-speed sports automatic transmission but have different engines. The Mercedes-AMG 43 has a twin-turbo 3.0-litre V6 making 287kW/520Nm, while the 63 S has a twin-turbo 4.0-litre V8 producing 375kW/700Nm.
This update marks the disappearance of the GLC 300 d diesel from the line-up. Mercedes-Benz told us why in our news story here.
Claimed fuel economy for the combined (ADR 81/02 - urban, extra-urban) cycle is 7.4L/100km, with CO2 emissions pegged at 194g/km.
Over two days of mostly highway running on the launch drive program we weren’t able to match that number, with the on-board computer ranging between an average of 10.0-12.5L/00km.
The fuel tank is able to swallow 75 litres of diesel, which translates to a range of 600km on our launch drive figure, and just over a thousand kays using the ADR claimed number.
Mercedes-Benz says the GLC 200’s 2.0-litre four-cylinder turbo engine should use premium unleaded at a rate of 7.8L/100km over a combination of open and urban roads. The combined fuel consumption of the GLC 300 according to Mercedes is 8.1L/100km.
More fun but less economical are the AMGs with the GLC 43’s V6 using 10.4L/100km over a combination of open and urban driving, while the GLC 63 S is even thirstier with the official fuel economy being 12.2L/100km.
Mileage figures have yet to be given for the 300e plug-in petrol-electric hybrid.
Since its launch in the early noughties Volkswagen believes the Touareg has evolved from an off-highway bias to become an all-rounder. And on the basis of the Australian launch drive it definitely stands up as a comfortable and capable touring car.
With 600Nm available from just 2250rpm acceleration is rapid, with 0-100km/h covered in 6.5sec. Not bad for a 2.1-tonne SUV, and mid-range thrust is prodigious. There’s half a beat’s wait for turbo spool-up when pushing the right-hand pedal firmly, but nothing you’d classify as serious lag.
The new Touareg is around 100kg lighter than the outgoing model because close to half the metal used in its body’s construction is now aluminium. And similarly, the strut front / multi-link rear suspension set-up is mostly light alloy.
The result is the big Touareg feels surprisingly light on its feet. And while the electromechanical power steering isn’t exactly the last word in terms of road feel, it’s nicely weighted and points well enough.
I’ll put my hand up to unchecking lane guidance in the vehicle settings, though. Even in relatively gentle bends it wants to point the car into the corner early and with steely determination. Best for the freeway.
Shifts from the ZF-sourced eight-speed auto transmission are silky smooth, and a flick over to manual mode brings the wheel-mounted paddles into play. While changes aren’t as snappy as a high-end dual-clutch auto, they’re quick enough to add an extra fun factor.
That said, the combination of the standard air suspension and adaptive dampers delivers the ability to dial in your preferred setting, and as the name implies ‘Comfort’ is superb.
Even over typically coarse rural bitumen surfaces and quick sweeping corners the Touareg remained quiet, stable and predictable. The 285/45 road-focused rubber performed well on range of surfaces including pock-marked dirt, snow and a slushy combination of the two.
Add VW’s Extended Electronic Differential Lock (XDL) helping to direct power to where it’s best applied and you have a car that super easy car to drive on just about any surface (skiiers queue here).
But the ‘Sport’ mode feels out of place. Instantly firming the ride to an uncomfortable degree, it’s pretty much surplus to requirements unless you’re part of the 0.001 per cent of intending Touareg Launch Edition owners intent on gridding up for track days on a regular basis.
More likely is towing duty, so the ability to wash off speed effectively is crucial, and brakes are big discs with six-piston calipers up front. They work with impressive efficiency and smooth progression.
The GLC 300e and AMG versions hadn’t arrived in Australia at the time of launch in October 2019, but I did have the opportunity to put hundreds of kilometres on the GLC 200 and 300, on our less than perfect local roads.
I should point out here that the SUVs we drove had the standard 'Agility Control' suspension, which is Benz-speak for regular shock absorbers and coil springs.
That was good news to me when I arrived ready to drive, given the GLCs we tested in Europe earlier in 2019 were fitted with air suspension and driven on incredibly smooth roads.
Both the GLCs I tested were also fitted with the AMG Line pack and while this doesn’t affect the output or change the suspension it did increase the 200’s wheel size from 19- to 20-inch rims.
Starting in the GLC 200 I was impressed by how easy the SUV was to drive with accurate and light steering, great visibility and while acceleration from 0-100km/h in 7.8sec is nothing to brag about I was won over by the balanced feel of the RWD SUV.
I didn’t get that same balanced feel in the AWD GLC 300 but there was the superb traction and much swifter acceleration (0-100km/h in 6.2s).
The GLC 300 and 200 struggled, however, to remain composed and maintain a comfortable ride on the extremely shoddy, but typically Aussie roads I tested them on.
There also seemed to be a lack of travel in the suspension causing both cars I tested to ‘bottom-out’ at regular speeds in fairly small dips. If you’re planning to spend money on optioning yours up, I’d seriously consider ticking the 'Air Body Control' air suspension box.
That said, the driving experience was a tranquil, easy and enjoyable one – the way a C-Class SUV should be.
I know there are readers out there keen to know about the off-road capability of the GLC but there was no chance to test this out on the Australian launch.
Matt Campbell did have the opportunity to get the GLC muddy in Europe and found that with the 'Off Road Pack' it’s capable of handling tougher terrain than many would think. Unfortunately, that off-road pack won’t be available in Australia.
And while we’re yet to sample the updated version of the Mercedes-AMG 43 and 63 S the previous models were outstanding, and going by our impression of the vehicles in Europe, will slap a smile on your face. We’ll know for sure when those SUVs arrive later in 2020.
Safety has taken a giant step forward in the third-gen Touareg, which has scored a maximum five stars from Euro NCAP and ANCAP.
Active safety features include AEB (up to 201km/h!), ABS (with emergency brake lighting), BA, EBD, multi-collision brake, traction control, ASR, ESP, ‘Side Assist’ (lane changing assistant), front and rear cross traffic alert, driver fatigue detection, tyre pressure monitoring, ‘Front Assist’ (with City Emergency Brake and Predictive Pedestrian Monitoring), ‘Lane Assist’ (with adaptive guidance), ‘Manoeuvre braking’ (front and rear auto obstacle braking), ‘Emergency Assist’, and ‘Traffic Jam Assist’.
Phew… you kinda need spec assist to take it all in.
And it’s worth calling out the ‘IQ Matrix’ LED headlights with interactive high and low beam beams. Using signals from the front camera a total of 128 LEDs per headlight adjust the light spread to accommodate on-coming traffic and cars ahead, by knocking out individual LEDs in multiple configurations. A neat expression of tech that’s gradually spreading into the mainstream market.
If all that still isn’t enough to avoid an impact, eight airbags are installed (driver and front passenger, front side, rear side, and dual curtain) as well as three baby capsule/child seat top-tether points across the back seat, with ISOFIX child seat anchorage points on the two outer rear positions.
The Mercedes-Benz GLC was given the maximum five-star ANCAP rating when it was tested in 2015.
Coming standard from the entry-grade GLC 200 are nine airbags, a 360-degree camera, auto parking, plus advanced safety technology such as adaptive cruise control, AEB, blind spot warning, rear cross traffic alert and traffic sign recognition.
Grades from the GLC 300 upwards pick up the 'Driver Assistance Package' which adds active steering, cross traffic function, active blind spot and lane keeping assistance, evasive steering and lane changing assistant.
For child seats you’ll find three top tether points and two ISOFIX mounts across the second row.
The Touareg is covered by a five year/unlimited km warranty with the (galvanised) body also covered by a 12 year anti-corrosion perforation warranty.
One year of roadside assist is thrown into the deal, and service is required every 12 months/15,000km.
Although service pricing is yet to be finalised the outgoing model’s ‘Assured Service’ capped price plan offers a guide with annual service averaging $665 for the first five years.
That said, we’d encourage the luxury brands to follow the lead of mainstream manufacturers and move to five-year warranties.
Servicing is recommended annually or every 25,000km, whichever comes first. Owners are able to prepay for the servicing which amounts to $2150 for three years or $2700 if you pay as you go.