Volkswagen Polo Problems

Are you having problems with your Volkswagen Polo? Let our team of motoring experts keep you up to date with all of the latest Volkswagen Polo issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Volkswagen Polo in one spot to help you decide if it's a smart buy.

Used Volkswagen Polo review: 1996-2005
By Graham Smith · 06 Jul 2009
Mini cars are supposed to be cheap and cheerful, or at least they were when VW launched the Polo back in 1996. Back then you handed over $14,990 and drove away in a small car with no more to pay.They came with few frills, their purpose in life was to provide bare bones transport that was a bit better than catching the bus. They weren’t supposed to be comfortable, fun to drive and have features, but than along came VW with the Polo and a new concept in small car motoring. On home turf the little VW competed at all levels of the small car segment, but when it arrived here it was loaded with features, which put it right at the top end of the class.It was part of VW’s local market positioning policy that was designed to create a prestige image for the brand. No matter which segment you cared to look at the relevant VW model was positioned at the upper end of it. In short the VW Polo was a prestige mini car.MODEL WATCH When the first Polo arrived here in 1996 it was already an old model in Europe having been launched two years earlier when it was hailed as the European small car of the year.With a price tag a tick under $20,000 it cost almost half as much again as the average mini car at the time. Not only did it put it in a sub-class of its own, it was competing price wise with models in the bigger small car class. VW reasoned that there were people out there who would spend more on a smaller well-equipped and built car than they would on a larger car with fewer frills.Like most mini cars the five-door Polo hatch was a rather upright device with its alloy wheels placed at the corners to maximize the interior space available to accommodate four adults and their baggage. While its shape was functional it wasn’t at the expense of its looks. It remained a cute little car that had a personality of its own.Inside it was light and airy with enough room to comfortably seat four adults, five at a pinch, although it was a tight squeeze. The seating position was upright and the seats were typically German, hard and a little like sitting on a board, but there was generous head and elbowroom, and ample legroom, for a car of its dimensions. The front seats could be adjusted for height and rake, and the rear seat could be split and folded flat for extra flexibility in carrying large of odd-shaped packages.The dash was typical VW, functional rather than stylish, but all controls fell nicely to hand and were easy to use. Everything about the interior, from cloth trim to the plastics used, gave a sense of quality, which was reinforced by the fit and finish.There was just the one engine offered at launch, a single overhead camshaft 1.6-litre four-cylinder unit, which made it the biggest engine in the class. With fuel injection, it put out 55 kW and 128 Nm, but needed premium unleaded to perform at its best. A makeover in 2000 saw the engine shrink to 1.4 litres. The new double overhead camshaft unit put out similar performance to the old 1.6-litre engine with 55 kW and 126 Nm. A major update in 2002 brought fresh styling and a three-door hatch for the first time, while 2003 saw a double overhead camshaft 1.6-litre engine added to the range.The transmission choices were a five-speed manual and a four-speed auto.On the road the Polo was a zippy little car with plenty of get up and go, no doubt due to the 1.6-litre engine. If you preferred to roll along comfortably with the traffic it would do it, but if you wanted some fun at the wheel it could be stirred along without losing its poise.IN THE SHOP The Polo has a quality feel about it, from the solid ‘thunk’ when the doors close to the fit and finish of the plastics inside. It all suggests a long life and little trouble, and that’s what owners report.Make the usual checks for a service record. VW servicing tends to be expensive and many owners choose to take their cars elsewhere to have them serviced so check carefully to be confident that it has been well serviced by someone who knows what they’re doing. The engines have a belt turning the camshafts so make sure that’s been serviced at the appropriate time.When driving listen carefully for any noises coming from the engine, and make sure the auto transmission engages gear smoothly and without hesitation. On a manual gearbox note when the clutch takes up and any reluctance to engage gears, which may indicate a clutch replacement is near.Also inspect the body to signs of a bingle. All doors, and the hatch, should open and close smoothly, and any mismatching of the paint would suggest a repair has been made.IN A CRASH An agile chassis and responsive steering are a good start to getting out of trouble when faced with a crash, but with airbags for the driver and passenger the Polo is a sound safe bet.AT THE PUMP The Polo is a fuel-friendly little car that will return on average 7.5-8.5 L/100 km around town.OWNERS SAY Nadine McLean’s friends and family were shocked when she swapped her VS Holden Commodore for a six-month-old 2004 VW Polo Elite automatic in 2005, but she loves it. She says she had never considered buying a VW until she got into a friend’s Golf and loved the quality feel of the interior. She says the Polo runs like a dream, is great on fuel, and is easy to park, even in tight spaces. Her only complaints are a tight door handle that requires some force to operate, a skipping CD player, and the cost of servicing, which she says is “unbelievably expensive”.Twenty-one-year-old Vanessa says the Polo is the perfect “chick’s” car. She owns a 2000 Polo hatch that has done 80,500 km and “absolutely loves” it. Vanessa says it's easy to drive and park, and has been reliable, economical, and looks new even though it’s now seven years old. The downside, she says, is that it’s a little underpowered with a full complement of passengers.LOOK FOR • Cute styling• High level of equipment• Reassuring handling• modest performance from 1.4-litre engine• good build quality• generally robust and reliableTHE BOTTOM LINE A light and responsive little car that’s ideal for those who want more in their small car motoring life.RATING 80/100
Read the article
Best hot hatches under $30,000
By Neil Dowling · 08 Feb 2010
And just sometimes, you can get it all and still hear the reassuring sounds of change rattling in your pocket.  Small cars don't have to be cheap and nasty or even perform like an asthmatic snail in a bid to maximise fuel economy. Nor do they have to be cramped or have the visual appeal of a packing crate that instantly identifies you as cheap.  Here are five small cars that will haul you and three friends - and do it on a miserly fuel budget.The good news is they're all less than $30,000. And that includes comprehensive safety features with electronic stability control and ABS brakes.  But best of all, turn up the wick and these things will give you a decent thrill.  Two are turbocharged and one has a 2.5-litre engine. No need to be red-faced at the traffic lights in these.Mitsubishi Colt RalliartThis looks like a small apartment block sitting on a cute set of alloys. In fact, it's a powerhouse that will dust of a lot of cars with twice the engine capacity and has room for four adults, parks in weeny car bays, runs on a sip of fuel - though you'll need premium brand - and is the perfect shopping trolley for people who like their food fast.Price: $25,740Engine: 1.5-litre, 4-cyl turbocharged 113kW/210NmTransmission: 5-speed manualFuel economy: 6.7 l/100km premiumPerformance: 0-100km/h in 7.6 secSafety: two airbags, ESC, ABS, BAVolkswagen Polo GTIThis baby sister of the Golf GTI quickly gets off the mark thanks to some component sharing and a 1.8-litre turbo engine. It comes only as a three door so may limit those with heaps of friends, though certainly looks as good as it goes. Solid German construction and versatile interior add to its appeal.Price: $26,990Engine: 1.8-litre, 4-cyl turbocharged 110kW/220NmTransmission: 5-speed manualFuel economy: 7.9 l/100km Premium0-100km/h: 8.2 secSafety: 6 airbags, ESC, ABS, diff lockFord Fiesta ZetecYou can get this in three and five-door versions (extra money for the five door) and while it's not turbocharged, is a spirited performer with lots of aesthetic charm. It's an easy hatchback to live with and aside from a small fuel thirst, runs on cheaper unleaded petrol. Comprehensive safety features show you care for your friends.Price: $20,490Engine: 1.6-litre, 4-cyl 88kW/152NmTransmission: 5-speed manualFuel economy: 6.1 l/100km Unleaded0-100km/h: 8.2 sec (estimated)Safety: 5 airbags, ESC, ABS, BASuzuki Swift SportYou know the Swift, now meet its more beefed up brother. The Sport is unassuming though gets a bigger engine and tauter suspension to accentuate its handling and acceleration. That makes it as practical and reliable as its less-powerful relations. Also has great features and the full safety package.Price: $23,990Engine: 1.6-litre, 4-cyl 92kW/148NmTransmission: 5-speed manualFuel economy: 7.5 l/100km Unleaded0-100km/h: 8.8 secSafety: 6 airbags, ESC, ABS, BAMazda3 SP25This is a great package at a superb price. The SP25 just takes the refreshed Mazda3 to another level, boosting power and torque yet not crushing attributes such as its fuel economy. The features are also excellent as is the safety equipment. It's physically bigger than its rivals here and that means more cabin and luggage room, so it never feels like a small car.Price: $29,740Engine: 2.5-litre, 4-cyl 122kW/227NmTransmission: 6-speed manualFuel economy: 8.6 l/100km Unleaded0-100km/h: 7.9 sec (estimated)Safety: 6 airbags, ESC, ABS, BA
Read the article
Volkswagen Polo 2004: Is it suited to Australian roads?
Answered by Graham Smith · 27 May 2004

EUROPEAN cars are as well suited to Australian conditions as cars from any other part of the world. They are generally well engineered and built to operate in all conditions. The automotive world has shrunk considerably in the past decade as carmakers have had to venture out of their home markets in search of sales. Most car companies test in several countries, including Australia when developing new models. I haven't heard of any major problems with the VW Polo. But most VWs seem to run better on our PULP than they do on ULP, which is what they're really set up for.

My first car
Answered by Carsguide.com.au · 17 Apr 2008

BUYING used is not going to cost you as much as buying new, but you need to know about cars or have the help of someone who does. Otherwise, buy new and get the security of a warranty. The new car will also be safer. Generally they have more safety features built into them and will probably use less fuel than an older car. Look at the Mazda 2, Toyota Yaris, Nissan Tiida, Ford Fiesta, Hyundai Getz and VW Polo.

Safe in the city
Answered by Carsguide.com.au · 18 Dec 2009

IF YOU want to update to a smaller, safer and more efficient car, look at a VW Polo diesel. It'll be more economical than your current car. It will also be safer and give you a good 10 years of service.

Subaru Impreza 2002: Throttle response too sensitive
Answered by Graham Smith · 20 Jul 2006

WE CONTACTED Subaru who, quite rightly, wouldn't comment on what the problem might or might not be without driving the car. They suggest you contact them directly on the customer assistance number and they will arrange to have your car assessed to see what the problem is. I can only urge you to follow their recommendation.

Volkswagen Polo 2011: Loss of compression
Answered by Carsguide.com.au · 14 Apr 2011

That's a little premature given the company has agreed to replace the engine, which they claim is the source of the problem. While I can understand your frustration, I would let them rectify the problem first.

Volkswagen Polo 2001: Idling problem
Answered by Graham Smith · 30 May 2011

Yes, it does sound like the PCV valve is acting up. Replacing it should fix the problem.

Volkswagen Polo 2001: Jerking when accelerating from a stop?
Answered by Carsguide.com.au · 17 Nov 2010

It’s breaking down under load, i.e., acceleration, so check the ignition system, that’s coils, leads and plugs, and make sure the fuel pressure is correct.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
Have a new question for the CarsGuide team?
More than 9,000 questions asked and answered.
Complete guide to Volkswagen Polo
Complete guide to Volkswagen Polo CarsGuide Logo
Reviews, price, specs and more