Volkswagen Crafter vs Mazda BT-50

What's the difference?

If you need space and size, but don’t want a van, then the VW Crafter cab-chassis could be a terrific option for your business. With so many variants and derivatives to choose from, there’s one for just about every user case. 

It is missing a few technology items for safety spec, but as a work vehicle there really is no other offering out there that offers the personalisation and customisation the VW Crafter cab-chassis range does.

The XTR LE adds polish to the BT-50 line-up, in more ways than just its silver metallic paint and highly buffed accessories. It also has exceptional fuel economy and is equally competent as a suburban daily driver, tradie’s workhorse and weekend escape machine, with robust load-carrying and towing ability. For those wanting an upmarket version of the popular XTR, the LE has plenty of appeal. 

Perhaps the most interesting thing about the design of the VW Crafter cab-chassis range is that there are so many options available.

You can have it as a single cab in three different lengths - Medium Wheelbase (MWB) spanning 5996mm total, Long Wheelbase (LWB) spanning 6846mm, and Long Wheelbase with Overhang (LWBO) stretching 7211mm.

Plus there are two double cab models available, the MWB and LWB, and both have seating for seven occupants - three up front, four in the rear.

And then there’s the fact you can have the Crafter in FWD, 4Motion all-wheel drive, or rear-wheel drive like our test vehicle. Both the FWD and AWD models have transverse mounted engines, while the RWD model has a north-south longitudinal engine. 

The design of the vehicle varies based on that, with the FWD and AWD models offering better load-in height as they manage to package all the mechanical hardware down lower in the chassis. The RWD is more a heavy-duty option, and indeed is available in up to 5.5-tonne GVM configuration, meaning you need a truck licence to drive it. That’s not the case with our 4.49t GVM version, which is legal to be driven on a regular car licence. 

It’s this availability of options that gives customers with very specific needs more choice to configure the vehicle they really want - and that is certainly an excellent design trait. 

But one thing to consider is that all Crafter cab-chassis variants come with an Alloy Tray standard, and it’s fitted at the factory, rather than at the dealership. 

The tray features a flat load-in space at the side, meaning you don’t need to contend with a rim or lip when forklifting items in, plus there are 10 recessed lashing eyes for tying down, and there’s an integrated rear step on the tailboard. The tray itself features a wooden floor (multi-layered birch plywood) which varies between vehicle types - you get the 15mm thickness for single rear tyre models, while dual-rear tyre versions get 21mm thickness.

The surface is designed to be non-slip via VW’s ‘screen-printed’ development, and on test we noted a little bit of slippage, so beware that items need to be well secured. 

The tray’s sides are light and offer about 400mm of depth for storage, and there’s a side underride guard to stop other vehicles from pitching under the tray - and that also doubles as a handy step if the sides are up, but is not usable if the sides are dropped.

While the plastic latches are easy to operate I fear the forgetful apprentice may one day leave one unlocked, which could easily lead to it being smashed off in narrow confines. We also had some issues tying down to the front lashing eye with a ratchet strap because the ladder rack got in the way, and the recessed tie-downs collect leaf litter and worksite debris very easily. 

And if you want the figures: the load area is 8.8 square metres, measuring 4300mm long, 2040mm wide and 400mm deep, with a load sill height of 1035mm. 

The exterior cabin styling is Teutonic and fuss free, and it’s easy to determine this is a Crafter at a glance. One thing I wasn’t so taken by was the body-paint-coloured chassis rails, which had a number of rather messy looking welds that - if I was buying one for my business - I would prefer were black.

And if customising your vehicle to suit exactly your needs is important to you, here are some of the things you could add to your Crafter, if you want it: black steel wheels instead of silver; heated seats; a heated steering wheel with leather trim; a suspension seat for the driver and/or passenger (replacing the three-seat bench with a two-seat layout); a second battery setup; second alternator setup; sat nav media; tyre pressure monitoring; mechanical differential lock and hill descent control (4Motion models); active lane keeping assist; adaptive cruise control and more. More on the safety specs in the safety section below.

As you can probably tell from the interior images, there’s a bit to cover off for cabin practicality and design in the next section.

The XTR is a happy medium between the work-focused XS and XT models and higher-grade GT, SP and top-shelf Thunder offerings, so the additional equipment that comes with the LE enhances the appeal of this popular model grade.

The bull-bar integrates with the BT-50’s safety systems ensuring crumple zones, airbags and driver assistance systems are not compromised. 

This bull-bar design also ensures no adverse effect on engine and transmission cooling and its single hoop is ideal for mounting extra driving lights.

The load tub-mounted sports-bar includes an integrated brake light for enhanced safety, while the heavy-duty tub-liner protects against dents and scratches.

The XTR interior has a quality look and feel with a tasteful blend of piano black and satin chrome highlights on the dashboard and door linings, contrasting fabric seat trim, exposed stitching along numerous seams and adjustable centre console a/c vents for rear seat passengers.

Driver and front passenger get comfortable bucket seats and the rear seating is also accommodating, with ample head and kneeroom even for tall adults. 

However, shoulder room is tight when travelling three-abreast, so like most dual cabs of this size it’s most comfortable as a four-seater.

Very. If you use your vehicle as a mobile office, the Crafter’s cabin could be a very handy space for you.

There are storage caddies above the driver and passenger head areas, as well as a trio of folder holders on top of the dashboard, and multi-level door pockets with the lowest, largest ones offering bottle storage. There are also two cup holders each for the outboard passengers, the larger of which can fit a 600mL fizzy. 

There are other storage sections, including spaces under the bench seat (individually openable by pulling the tab at the back of the seat base), as well as a glovebox and a shelf above it for smaller items. 

One interesting thing to note is the placement of the USB port, which is up on top of the dash - clever if you plan to fit a phone older accessory as you could just leave the cable in at all times. There are also two 12-volt sockets for additional charging.

In terms of media there is an 8.0-inch touchscreen system with Apple CarPlay and Android Auto, but no sat nav. It has USB/auxiliary/SD card inputs, and is teamed to a sound system with four speakers and also has Bluetooth phone and audio streaming. It’s a really simple and quick system to use, making living with it super easy. There are audio controls on the steering wheel, too, so you need not lean over and reach for the buttons or knobs.

All the controls are simple, in fact. There are easily learnable positions for all the main functional components, including the manual air conditioning dials and - in our test vehicle - a switchable reversing alarm, which is great if you start work early and don’t want to annoy the neighbours.

Oddly, though, the vehicle we had didn’t include a reversing camera, though it is possible to have one fitted (ours missed out due to COVID-19 delays). It’s hard to see out directly behind you; I had to rely on a bystander when reverse-parking in a spot and it was a game of inches. 

Those who want a comfier drive experience may wish to option the ErgoActive Suspension Seat, and I would probably do so if I was buying this vehicle for myself, as the ride can be tedious on country roads - more on that below. As standard, the driver’s seat is a Comfort Seat Plus, and it comprises height and slide adjust, four-way electric lumbar adjustment, and it has two adjustable armrests as well. 

The addition of the LE’s accessories adds 81kg to the XTR’s kerb weight, which increases from 2030kg to 2111kg. As a result, the payload rating must drop by the same amount, from 1070kg to 989kg, to avoid exceeding the vehicle’s 3100kg GVM. 

The LE retains the XTR’s class-benchmark 3500kg braked tow rating but to keep below its 5950kg GCM (how much it can legally carry and tow at the same time) while doing that, the payload limit would have to be reduced by a sizeable 650kg. 

Alternatively, you could lower the trailer weight limit by the same amount (to 2850kg) and keep the full payload, which is not only more practical but also safer for towing.

The lined load tub is 1571mm long, 1530mm wide and 490mm deep with 1120mm between the wheel housings, which means it can’t carry a standard Aussie pallet but will take a Euro. There are four sturdy load anchorage points.

Cabin storage includes a large-bottle holder and bin in the base of each front door. The dash offers a closable compartment to the right of the driver’s knee for small items, upper and lower glove boxes and an overhead glasses holder. 

The centre console has an open tray at the front, dual small-bottle/cup-holders in the centre and a small box at the rear with a contoured lid that doubles as a driver’s elbow rest.

Rear passengers get a large-bottle holder and small bin in each door, plus pockets on the front seat backrests and two pop-out cup holders in the fold-down centre armrest. So, in total that’s four large-bottle holders and six small-bottle/cupholders. 

The 60/40-split rear seat base-cushions can also swing up and be stored vertically if more internal load space is needed. This also reveals two underfloor compartments with lids for keeping valuables out of sight, so there are plenty of places to store things.

Our XTR LE test vehicle is available only with the top-shelf 3.0-litre turbo-diesel, six-speed torque converter automatic and 'Ingot Silver Metallic' paint for a list price of $64,295, plus on-road costs.

The letters LE usually stand for Limited Edition, but as Mazda does not have a capped build number for this ‘edition’ its production numbers will only be ‘limited’ by how many it can sell.

Based on the popular XTR grade, which is an enhanced version of the entry-level XT, the LE adds three good-looking items from the Mazda Genuine Accessories range comprising a single-hoop polished alloy bull-bar, polished stainless steel sports-bar and a heavy-duty tub-liner.

Mazda claims the LE pricing represents a $2500 saving compared to specifying these accessories separately. Even so, it surpasses the price of the GT which sits one grade above the XTR in the BT-50 model line-up at $62,510.

These accessories are in addition to numerous standard XTR features including 18-inch alloy wheels with 265/60R18 tyres and a full-size alloy spare, body-coloured power-folding door mirrors and LED headlights, daytime running lights and fog lights.

XTR cabin highlights include keyless entry (with auto central-locking when you leave the vehicle), dual-zone climate control, leather-wrapped steering wheel and gear-knob, auto-dimming interior mirror and rear seat fold-down centre armrest.

The eight-speaker multimedia system has a 9.0-inch colour touchscreen display, along with steering wheel controls and multiple connectivity including Apple CarPlay/Android Auto. There’s also a 12-volt accessory outlet and USB-A charging ports front and rear.

As is the case with pretty much all the elements of the Crafter, there’s plenty of choice when it comes to engine and transmission choices.

I pointed out in the design section that you can have front-, all- or rear-wheel drive, depending on your circumstances, and all three versions are also available with the choice of a six-speed manual gearbox or an eight-speed automatic transmission.

As for engines, there’s two tunes to choose from: the entry-level 2.0-litre TDI340 turbo, which has 103kW of power (at 3500rpm) and 340Nm of torque (at 2000rpm); or the motor tested in this vehicle, the TDI410 which runs a 2.0-litre bi-turbo producing 130kW (at 3600rpm) and 410Nm (at 2000rpm). 

There is no petrol model, no petrol-electric hybrid, no plug-in hybrid, no electric and no LPG version. So maybe there isn’t that much choice, really - well, not in Australia. There is an e-Crafter in Europe, though. Maybe we’ll see it here one day, too.

Towing capacity for the Crafter cab-chassis models is pegged at 750kg for an unbraked trailer and 3500kg for a braked trailer, but only if you buy the “50/55” RWD model - and take note, the download for the towball is not great, at 150kg. Crafter “35” FWD and AWD versions can tow 750kg/2500kg, again with a 150kg downball limit.

The gross vehicle mass for cab-chassis Crafter models depends on the drivetrain, too. The 35 models have GVM ratings of 3550kg, while the 50 and 55 models are rated at 4490kg and 5500kg respectively.

Gross combination mass (GCM) isn’t quite as straightforward - it depends on the model and configuration. But for the model tested here, the GCM was 7077kg, with an unladen weight of 2539kg and a maximum payload of 1951kg (hence the 4490kg GVM). 

The Isuzu-sourced 3.0-litre four-cylinder intercooled turbo-diesel is a refined and proven performer, producing 140kW at 3600rpm and 450Nm of torque which peaks across a 1000rpm-wide band between 1600-2600rpm.

This is paired with a refined Aisin six-speed torque converter automatic, offering fast but smooth shifting and intelligent protocols that prompt automatic downshifting to assist with engine-braking on steep descents. 

It also has sequential manual-shifting plus overdrive on the top two ratios to optimise fuel economy during highway driving.

The part-time, dual-range 4x4 transmission has 2.482:1 low-range reduction and a switchable locking rear diff.

Because of the class of vehicle, it doesn’t have a claimed fuel consumption rating. And while I have been impressed with the fuel consumption in prior Crafter FWD high-roof van loans (10.9L/100km), the RWD cab-chassis was considerably more thirsty on test.

I covered more than 1200km in the vehicle, some of those kays with a pallet load on board and then with light-but-not-aerodynamic outdoor furniture set stacked up, while other driving was done as highway stints unladen. Over the entirety of that drive, I saw an at-the-pump return of 12.5L/100km. 

One thing I noted was that the fuel tank capacity of 75 litres is quite small for a vehicle of this size and intent - and there’s no long range fuel tank option, either.

Plus buyers need to be aware that the Crafter runs Adblue after treatment tech, which is another consumable cost to keep in mind.

Mazda claims official combined cycle consumption of 8.0L/100km which was close to the 8.4 showing on the dash display at the end of our 276km test. 

Both were close to our own figure of 8.7 calculated from fuel bowser and trip meter readings, which is outstanding single-digit economy for a 4x4 dual-cab ute weighing more than two tonnes. 

So, based on our numbers, you could expect an excellent real-world driving range of around 870km from its 76-litre tank.

This big unit isn’t the sort of vehicle I’d aim for as a ‘wish list driveway occupant’, and not only because I don't have a large enough driveway.

It is eminently practical, hugely helpful and surprisingly easy to drive, though.

I mean, something that’s 7004mm long and runs a 4490mm wheelbase is always going to suffer some compromise in terms of the turning circle, and at 16.2m you’re going to have to do more five- and seven-point turns than three-point rotations.

But the steering wheel is compact and easy to manipulate, and the steering action is direct and accurate, easy to judge for a vehicle of this magnitude. 

The heavy duty suspension is tiresome on country roads without weight, but if the surface is smooth, so is the sailing. Over B- and C-roads in the NSW central west and southern tablelands, the front and rear suspension jostled and jittered considerably - in fact, it was the front suspension that felt most uneasy (possibly because the cabin is soooooo far from the rear axle!).

The engine is smooth and builds pace well - in fact, it's quite rapid from a standing start, with the bi-turbo motor ensuring strong response through the rev range. The traction control is overly sensitive at lower speeds when taking off, or when negotiating tight corners. That’s probably a good thing, to be honest.

Over my 1200km of driving about 600km was unladen, and the thrust of the engine was good enough when empty. It’s hardly speedy, and it’s not quiet about doing its thing, either - but the transmission harnesses the available torque well, and shifts cleverly to maintain pace.

However, if you encounter a long-distance hill ascent, you will notice the transmission and engine can be a little busy, shifting between the higher gears to ensure smooth (but, again, not tranquil) progress.

Yep, it’s a noisy old unit, with lots of wind rush around the top of the cab and some around the mirrors, too. But as mentioned in the safety specs section, the mirrors are big and offer good vision to the sides, while the bulkhead of the ladder rack did eat into the rearview mirror vision of our test vehicle. And I reiterate - the reversing camera would be a must for me and any other driver who cares about what’s behind them.

For what it’s worth, my partner and our two small dogs were able to fit in the cabin with me. The dogs had no complaints, but the upright and non-adjustable backrest of the bench seat did cause some issues for my partner after hours of driving.

Now, let’s consider what it’s like with a load on board.

There are big handles on the front windscreen pillars to assist entry and it’s easy to find a comfortable driving position given the spacious cabin, height/reach adjustable and leather-wrapped steering wheel, big left footrest and adequate adjustment in the driver's seat which includes variable lumbar support. However, some rake adjustment in the seat base would be welcome.

It has solid build quality with low engine, tyre and wind noise. All-round vision is good, enhanced by useful driver aids like blind-spot monitoring and a reversing camera. 

Our only criticisms are an annoying glitch in the design of the driver’s sun-visor, which clips the edge of the rear-view mirror enough to dislodge it each time the visor is swung down. 

And there are no rotary dials on the media screen for quick and easy adjustment of audio settings. Buttons are not as user-friendly.

Handling is sure-footed for a high-riding 4x4, the braking is reassuringly strong (particularly under load) and steering feel is amongst the best in class. 

The engine has good response and never feels sluggish in city and suburban driving thanks to its broad spread of torque, enhanced by an automatic transmission that generally gets the best out of this engine without the need to manual-shift.

It’s also a comfortable and economical highway cruiser. With the overdriven top gear and full torque converter lock-up, it can consume long distances with minimal effort as the engine requires only 1600rpm to maintain 110km/h. The adaptive cruise control works well.

We didn’t forklift a load into the LE as we have already tested the standard XTR on which it’s based with a 950kg payload, which was only 40kg under the LE’s maximum rating. 

On that occasion the leaf-spring rear suspension compressed 75mm, but there was still more than 30mm of stationary bump-stop clearance remaining. That ensured it never bottomed-out, floating over large bumps and through dips with ease.

We have also towed a 2.5-tonne dual-axle caravan with an XTR during which it also excelled, so in LE form it’s not only a comfortable daily driver but a competent load-hauler, too.

The BT-50 has a maximum five-star ANCAP rating awarded in 2020. Advanced safety includes eight airbags and a comprehensive list of active safety features headlined by AEB. 

There are also ISOFIX and top-tether child seat attachments on the two outer rear seating positions.

The VW Crafter comes with a pretty good promising ownership experience, and it’s not as expensive as you might be thinking for a Euro vehicle, too.

The company offers a five-year/unlimited kilometre warranty plan as standard - none of those promotional offers like some rivals.

Then there’s the choice of either pay-as-you-go servicing, with intervals pegged every 12 months/20,000km, whatever occurs first, or you can prepay you servicing and roll it into your finance payments with VW’s Care Plan choices.

There are two pre-paid Care Plan options: three years/60,000km, which costs $1450 and makes for a saving of between $250 and $649, depending on the model; or the five-year/100,000km offer which is $2300 (meaning your first service is free), and saves you between $898 and $1428 compared to PAYG servicing. VW Australia states “all items in scheduled service, such as labour, parts and fluids” are covered.

That makes a lot of sense, and if your vehicle is an essential tool of trade, the brand also offers roadside assistance for the life of your Care Plan prepay servicing option, while you can also book “60 Minute Service Express” maintenance.  

The BT-50 is covered by a five-year/unlimited km warranty.

Scheduled servicing is every 15,000km or 12 months, whichever occurs first. 

Minimum combined cost is $2404 for the first five scheduled services, for an annual average of $481.