What's the difference?
Straight off the bat, let's just acknowledge that there's nothing new about the Toyota Kluger large SUV for 2025 – but that might not be a bad thing.
In a world where there seems to be some new fangdangled piece of car tech out there that works on paper but not in reality - like keyfobs that don't unlock the car properly, or multimedia systems that are just too darn smart for their own good.
There is something quite charming about the familiar specs and on-road comfort of the mid-spec Toyota Kluger GXL seven-seater we're family testing this week. In true Toyota style, it has a healthy mix of the tradition thrown in with workable technology.
It's newer seven-seat SUV rivals might try to tell you that the old Kluger is starting to fall behind, but is it? Or will simplicity win out for tired parents who just want an SUV to do what it says it will?
This is a review with a difference. For three days, I had a Lexus RX450h and thought it was pretty terrible to drive. Every time I turned the steering wheel, the tyres would squeal as though they weren't inflated with air but instead with tiny, fluffy kittens.
I was bitterly disappointed. How could a car get out the door of the Lexus engineering division with such an aversion to corners. I mean, I know it's not meant to be a corner-carving monster, but normal cornering should have been okay.
After those three days, I'd had enough. The low tyre pressure warning light came on and the penny dropped. I hadn't even thought to check the pressures. They were very, very low. Like only at two-thirds of recommended. So after visiting three separate establishments to find a working pump, I had a whole different car.
The Toyota Kluger GXL Hybrid has been the ultimate SUV this week, as it fits my gear and family in comfort, the on-road handling is excellent and the fuel usage makes owning this long term actually feasible.
This is a great example of a mid-spec seven-seater that is both functional and comfortable. There’s lots to satisfy here and even though it hasn’t been updated, it may be a case of ‘if it aint broke, don’t fix it’.
The RX is a little frustrating - it's going after Mercedes and BMW and Audi in a hotly-contested space and falls over in a couple of key areas. The media/sat nav system is hopelessly outdated and the drivetrain fails to deliver a significant performance or fuel benefit (although, given its 2.2 tonnes, perhaps it delivers a miracle).
It does come with a rock-solid, scandal-free reputation, a reputation for spectacular customer service, it has a lovely cabin and it's certainly an individual looker. For plenty of people, that's quite enough.
The Kluger epitomes what a large SUV was originally meant to look like. A big body and with enough ground clearance to earn the tag, but the shape is all long lines and gently curving panelling and that makes it look sleek rather than rugged.
Make no mistake, the Kluger is large at 4966mm long, 1930mm wide and 1755mm tall. It's only only 24mm shorter in its length than its big 4WD Toyota Prado cousin. It's size and road presence assures you that it's capable, but it's not trying to convince you it's a 4WD.
Despite not seeing any design updates, the Kluger still feels relevant and more than holds its own when it comes to kerbside handsomeness.
On the inside, the black synthetic leather trims, softly padded touchpoints and interesting dashboard make the cabin both pleasant to look at and spend time in.
The 12.3-inch multimedia display looks lovely with its clear graphics, but it’s still nice to see some traditional elements - like the gear selector, analogue instrument cluster (with a 7.0-inch digital display) and lots of buttons and dials to play with.
Interestingly, there isn’t a traditional transmission tunnel, which means you get a practical flat floor in the middle row and, thus, more legroom for middle seaters.
It's a forgiving cabin that lots of different drivers will find something to like in.
There's a lot of RX and there's a lot going on in that creased, folded and teased sheetmetal. It's a unique design, with a huge 'spindle grille', big lights and the fast glass both front and rear.
It positively screeches Lexus DNA and was a polarising force on our driveway for the week. Most weren't sure, but knew for certain it was a Lexus.
Aggressively flared wheelarches like this aren't common on SUVs (although the squared-off ones are). It's right up on stilts, but the 20s you find it rolling on help to reduce its visual bulk.
That wacky rear quarter glass reminds me of the BMW i3's but it's a Lexus SUV signature. It's quite striking. Do I like it? Not really, but that's completely subjective. You can tell, though, it's built tight as a drum.
Inside is a bit calmer, beautifully laid-out and built to last. The materials are almost all top notch, with lovely switchgear and the real leather is really nice.
There is absolutely nothing avant-garde in there (apart from maybe the pinstripe effect on the centre console), it's all terribly comfortable and easy on the eye. But not exciting, though not all Lexuses are.
This particular car is very US-centric and, if I may, a particularly sunny and humid part, so it can't be too wacky.
The Kluger is both practical and comfortable for passengers as each row gets a great amount of head- and legroom – yes, even third-rowers, but the low level of amenities in that row will render it a 'sometimes seat' for adults or older kids.
The 208mm ground clearance, wide door apertures and low-sitting seats makes it a very easy SUV to get in and out of, even for kids. The access to the third row is also good as the 60/40 split middle bench seat can be slid forward.
The electric front seats offer lots of adjustments, including lumbar support on the drivers side, but both seats get heating. They’re also well-padded and quite comfortable on a longer journey.
The outboard seats on the middle row offer the most comfort as they have longer under-thigh support, but the entire row benefits from heavy padding and the seat backs can recline.
The third row offers a curious 60/40 split and is wide enough for two adults to not be squished like sardines.
Although the Kluger is a seven-seater, families will be bummed that there are no child seat anchor points in the third row. But the middle row has two ISOFIX child seat mounts and three top-tether anchor points. It is more than wide enough to accommodate three seats side by side and you’ll have enough room for the front passenger when a rearward facing child seat is installed, too.
Individual storage is above average for the class, but the front row gets the best of it. There are two handy shelves built-into the dash, a glove box, a deep middle console (that swallows my arm) and cubbies in the centre console that include a phone cradle and two cupholders. There's also a sunglasses holder and little cubby beside the driver's knee.
In the middle row, you get two map pockets, two cupholders in a fold down armrest, and a drink holder in each door. While the third row gets a couple of cupholders.
Amenities are well-rounded for the most part, with the three-zone climate control and well-positioned directional air vents in the roof for the back two rows. Middle-rowers also get reading lights and two USB-C ports.
Technology is easy to use and looks great as the 12.3-inch display uses the same multimedia system as Lexus. The built-in satellite navigation is simple to set up and shows clear directions with lots of route customisations available.
There is wired Android Auto and wireless Apple CarPlay, but you do have to initially connect the CarPlay via a cable.
Rounding out the cabin is the great-size boot that offers 241L with all seats in use, but that can jump up to 552L when the third row is stored.
The level loading space makes it easy to slide larger items in and out of, and there’s a handy underfloor storage compartments for smaller items. You get a full-size spare tyre underneath the car and a powered tailgate in this model.
There is plenty of room inside this big unit, which is very welcome. Front seat passengers have lots of storage, such as a deep central bin under the armrest, dual cupholders and big door pockets with bottle holders.
Step into the rear and there is a ton of leg and headroom although the transmission tunnel intrudes slightly for the middle passenger. Chuck them out, drop the armrest and you have two more cupholders and each door has pockets and bottle holders.
The boot is pretty big considering the angle of the rear glass. You start with 453 litres (but an expanse of flat floor), which rises to 924 litres with the split-fold seats down. That seems conservative given just how much space you appear to have.
You have to love a simple three-grade line up with variant names that aren't hard to say! The Kluger starts with the base GX, mid-spec GXL and then the flagship Grande model.
All Kluger models share the same all-wheel-drive hybrid powertrain, and our test model is the mid-spec GXL, which is priced from $70,440 before on-road costs.
Its price positions it in the middle of its seven-seat hybrid rivals; the Hyundai Santa Fe Elite ($65,000 MSRP) and the Kia Sorento GT-Line AWD ($73,330 MSRP), but it should be noted that the Sorento hybrid is only offered in one high-spec grade level and the Kluger can’t always match the Sorento’s plush features.
The GXL is still fairly well-specified and includes eight-way powered front seats with heating, adjustable lumbar support (driver's seat), black synthetic leather upholstery, a powered tailgate, rain-sensing wipers, dusk-sensing LED headlights, keyless entry/start and a full-sized spare tyre.
There is also 12 months of complimentary access to Toyota Connected Services, which allows you remote access, via the myToyota Connect app, to safety and security features, multimedia connect and driving insights.
The other technology is well showcased in the 12.3-inch multimedia display that has touchscreen functionality, in-built satellite navigation, wired Android Auto, wireless Apple CarPlay, Bluetooth and digital radio. You also get a single USB-A port, three USB-C ports, two 12-volt sockets and three-zone climate control.
The RX450h F Sport lightens your bank account of $102,460 before on-road costs, the only hybrid SUV within cooee of this price.
That nets you 20-inch alloys, a 15-speaker stereo, dual-zone climate control, heated and cooled electric front seats, reversing camera, that ever rare CD player, keyless entry and start, a solid safety package, reversing sensors, active cruise control, sat nav, a massive sunroof, auto LED headlights, head-up display, partial leather interior, power tailgate, auto wipers and a space-saver spare.
The Lexus media system is run from the gigantic dash-mounted screen that is shamed only by those massive Tesla units.
Sadly, the joystick-style control remains as does the very confusing software system that is less than delightful to use. It's such a shame that a tech-laden machine is let down by the world's most baffling entertainment system.
Once you get it working and understand it, it's okay, I guess, but several years into this job I still can't easily fathom how it works. And that naff analogue clock...
F Sport cars also pick up adaptive suspension and a several driving modes to liven things up.
All Kluger grades are all-wheel-drives with a smooth continuously variable transmission. They share the same 2.5-litre four-cylinder hybrid powertrain that produces up to 184kW of power. Toyota does not quote a combined torque output.
At first look, these outputs may look underwhelming, but the on-road experience has shown that it’s more than enough to move the Klugers big body around without it feeling underpowered.
The Kluger has a braked towing capacity of up to 2000kg, which means you can hook up most of your weekend adventure toys!
You can choose three different powertrains in the RX - a 3.5-litre V6, a 2.0-litre turbo four-cylinder, or this one, the 3.5-litre V6 with hybrid.
As a series hybrid it can run for short distances on electric only before firing up the V6 to supply charging and motivation.
The 3.5 produces 193kW/335Nm along with the electric motor. That torque figure seems low and it probably is, but that's a function of the weird way of measuring torque from a hybrid unit. The combined power figure, however, is 230kW.
The hybrid system is hooked up to Lexus' CVT auto and sends power to all four wheels. Lexus says the 450h will complete the sprint from 0-100km/h in 7.7 seconds, which isn't bad for a 2210kg SUV.
The Kluger may be massive but it has an excellent combined fuel cycle usage of just 5.6L/100km because of its hybrid powertrain.
Combined with its large 65L fuel tank, you should see a theoretical driving range of up to 1160km, which is really good for a family SUV and rivals diesel models of the same size.
I’ve been super pleased with the fuel usage of our test model because despite doing quite a few long distance trips, which is where hybrids are usually the most inefficient, I’ve managed a real world usage of only 5.8L/100km! That is a great result.
The Kluger only accepts a minimum 95RON unleaded premium petrol.
The official combined cycle figure is listed as 5.7L/100km. And, uh, yeah, we didn't get that. I did manage 8.9L/100km over the week, which included a long motorway run from Sydney up to the Blue Mountains (a roughly 160km round trip).
The engine can sound like it’s under pressure, but that doesn’t translate to underwhelming power delivery. The GXL has enough grunt to make it a comfortable open-roader that’s confident on hills and overtaking.
The steering is light for such a big SUV, but with its 11.4m turning circle, it’s every parents dream when doing the school run or navigating small lanes or parks for after-school activities. It’s almost stupidly easy to drive and feels much smaller than what it is, even in the city.
Visibility is mostly good because of the large windows, but the B-pillar is larger than I’d like and I found myself checking my blind spots carefully.
The ride comfort is really good and suspension is forgiving on the worst of the bumps without feeling like it floats on the road. Road noise is low, even at higher speeds, but occasionally you get a weird wind whistle through the air vents.
Even those usually put off by a large SUV, should find this comfortable to get around in. Parking it is the only time you really notice its bulk. While the reversing camera is great quality, a 360-degree view system would have been much better.
Right. So this is a salutary lesson about tyre pressures. The first few days the tyres were only pumped up to 200kpa (29psi). That's an easy 100kpa (14psi) short of the required 300 (43psi).
Every time I, or my wife, went around a corner, the big Dunlop Sport Maxx SPs would squeal and squirm and it was most unsatisfactory.
So check your tyres, because the extra 100kpa makes all the difference. Also, the number of service stations it took to find a working pump was unacceptable. Pull your socks up, Sydney.
Anyway.
Correct tyre pressures enacted, the big Lexus turned into a comfortable, competent cruiser. Its motorway performance is super-impressive, purring along the M4 and it's ridiculously poor surface like it was born to it. Which it sort of was.
The hybrid drivetrain allied to the CVT is mostly whisper quiet. It's not the most responsive combination, the initial step-off of the electric motor's torque soon giving way to the rubber band effect of the transmission.
It doesn't feel as swift as the claimed 7.7 seconds and it would be nice if the drive select dial made a genuine difference to the throttle and transmission's response.
In the city, it's a proper wafter, moving about the broken down city streets of Sydney without fuss and a plush ride that's a bit of a surprise given the huge wheels and substantial weight of RX.
It's all very easy and pleasant but the wild looks do not match the experience. Which is not a criticism, just an observation.
The Toyota Kluger has a maximum five-star ANCAP safety rating from testing done in 2021 and scored highly across its individual assessment scores. However, it only features seven airbags, which is a bit low for a car of this size, but the curtain airbags extend to the third row, which is good.
The Kluger has lots of safety equipment, including daytime running lights, hill-start assist, seatbelt warning (all seats), lane departure alert, lane-keeping aid, traffic sign recognition, rear cross-traffic alert, blind-spot monitoring, a reversing camera (with guidelines) and front and rear parking sensors.
The Kluger does miss out on family friendly safety items, like child-presence alert and side exit assist. The adaptive cruise control isn’t as well tuned as I’d like as it doesn't hold it's speed all that well, slows down too soon behind a vehicle, and sometimes can be sluggish to return to a normal speed once a vehicle has left its 'radar'.
The GXL has AEB with car, pedestrian, cyclist and junction turning assist and is operational from 10-80km/h (up to 180km/h for car), but it is usual to see that starting point sit closer to 5.0km/h.
The RX ships with eight airbags (including knee airbags for both front seats), ABS, stability and traction controls, blind spot sensor, reversing camera, forward collision warning, forward AEB and reverse cross traffic alert.
There are three top tether restraints and two ISOFIX points.
The RX scored a maximum five ANCAP stars in January 2016.
The Kluger is offered with Toyota’s five-year/unlimited-kilometre warranty, but that can be extended to seven years if you service on time and with a Toyota service centre, which makes it competitive against some rivals.
There’s a five-year capped-price servicing program available, with services costing just $285, which is cheap for the class. Servicing intervals are reasonable at every 12 months or 15,000km, whichever occurs first.
Lexus offers a fence-sitting four year/100,000km warranty with roadside assist thrown into the bargain for the same period.
Service intervals arrive at 12 month/15,000km and there is, sadly, no capped-price servicing.
Lexus will, however, promise you a car for the day or come and get your car from you and drop it back when the service is done. And it will be washed and vacuumed. The website makes a big deal about that.