Renault Kadjar vs Renault Master

What's the difference?

The Renault Kadjar Intens ticks a lot of the urban boxes. It’s small, which is good for navigating narrow city streets and parking in tight spaces, but it’s also spacious and practical. The Kadjar is fuel efficient for a four-cylinder petrol engine and it has that sophisticated French styling.

The Intens is expensive, though, and unless you absolutely have to have leather seats, a glass roof, and the Bose stereo I’d go for the mid-range Zen grade and save yourself $5K but still have all the same safety tech. That said the Intens has auto parking as standard which is a nice convenience for the city.

Safety could be better. The AEB system doesn’t have pedestrian and cyclist detection, rear cross traffic alert, or reverse emergency braking.

Finally, the dual-clutch automatic and 1.3-litre turbo-petrol engine while a fuel efficient combination, isn’t all that easy to live with and can make driving a less-than-smooth experience. The Nissan Qashqai’s combination of CVT auto and four-cylinder naturally aspirated engine is better suited to the urban jungle - something to think about there. 

Now the scores, the Kadjar Intens gets the same mark for daily driving and its urban talents – it could be smoother to drive, but there’s still lots to like. 

If you’re after a budget-conscious offering in the large van segment, the Renault Master could be a really solid proposition. It falls short of the safety expectations set by its newer rival, though, and that’s something you might not be able to put a price on.

People talk about French design being good. Well if you want to see just how good take a look at the Nissan Qashqai, because the Kadjar is fundamentally the same SUV with Renault’s design spin applied.

Yep, as I mentioned about 15 seconds ago, Renault and Nissan are part of an alliance that allows them to share the same cars, but each brand has room to ‘make it their own’ with styling that delivers a very different look, inside and out.

Now, the Qashqai is not an ugly car, but I think the Kadjar is more stylish and premium looking in the same way the larger Renault Koleos SUV is gorgeous compared to the relatively straight-laced Nissan X-Trail it’s based on.

There’s no doubt the Kadjar is a Renault thanks to the giant diamond logo on the plunging grille. I like the way the front bumper rises up into the bonnet like it’s all one piece, but I’m not completely sold on the rear of the car which looks a bit like its shirt is tucked into the back of its pants, which makes no sense unless you look at the images.

Still, the tail-lights have a prestige feel and the Kadjar model name spelled out across the tailgate is a confident statement, also adopted recently by other brands such as Volkswagen (T-Cross) and Ford (Puma).  

Telling the Intens apart from the other two grades is fairly easy, it has 19-inch wheels (the others have 17-inch rims), there’s the enormous glass roof, and it also has a chrome effect on the front and rear bumpers, side skirts, and around the fog lights. It’s a more premium look.

That higher-end feel goes into the cabin as well with the Intens’ black leather upholstery and colourful ambient lighting. The touchscreen is tiny, though, and there isn’t a great deal inside that you don’t get in the entry-grade Kadjar’s cabin, which is also almost as stylish.

The Kadjar is classified as a small SUV, which means nothing really when it comes to wondering if it’s going to fit in your garage or in the tiny parking spaces we’re faced with in the city.

So, I’ve mapped it out for you. The Kadjar’s dimensions are, 4449mm long, 2058 mm across (including the wing mirrors), and 1612mm tall. 

Another interesting thing – each B-pillar is adorned with a little French flag. I’m not sure if they're a sign of Gallic national pride or to remind everybody that meets the Kadjar that Renaults are French.

Either way, you don’t see this type of thing on other cars and for many buyers the appeal of a Renault is having a car that’s not like everybody else’s.

The front-end styling of the Master has been modernised with a “robust” new look which sees it adopt a more upright nose with a bulkier grille, squared-off headlights (with LED daytime running lights as standard, along with halogen headlights).

There were no other changes made to the exterior, so if you see it side on or from the rear, you’d be hard pressed to tell if it's the new model.

This is the second facelift for this generation (X62) Master, which originated back in 2010. It is also offered in some markets as a Nissan, Opel, and Vauxhall. And this version certainly freshens up the appearance, though the practicality of the Master line-up remains unchanged.

That’s a good thing: you can still get the van as a short-wheelbase with low roof (L1H1), a mid-wheelbase with mid roof (L2H2), a long-wheelbase with mid roof (L3H2), or an extra-long-wheelbase with high roof (L4H3). There’s also the choice of a single cab-chassis Platform ute model, too. 

Our test model is the L2H2, meaning dimensions of 5575mm long on a lengthy 3682mm wheelbase (giving it a 13.6-metre turning circle), while the width is 2070mm and the height is 2499mm. Too tall for car parks (and drive-thru windows, in this age of social distancing). 

The good news about the height, though, is that it allows you excellent interior dimensions. The cargo hold of this version is 3083mm long, 1765mm wide (and 1380mm between the wheel-arches, enough for Aussie pallets to slide in easily), and the height is 1894mm inside. I’m six-foot tall (1820mm) and that meant I could safely step in and out of the cargo zone without fear of hitting my head. The load space is 10.8 cubic metres in this spec. 

As you’ll see in the interior section, the cabin has been given a bit of attention too - you can see it in the images below.

The Kadjar is a big-small SUV, in that it’s longer than many in the same segment at 4.4m with a wheelbase of more than 2.6m, which means more space inside for people and their stuff.

That said, don’t expect limousine legroom, but at 191cm (6'3") tall, I can sit behind my driving position with my knees only just touching the front seat back, which is pretty darn good for a small SUV.

Making life a bit more comfortable back there, too, are directional air vents, two USB charging ports and a 12V power outlet. There are another two USB ports and a 12V up front, too.

Cabin storage is okay. The door pockets in the back are big enough for a 500ml bottle, while there are larger ones in the front, along with two cupholders and another circular hole, which looks like it’s for coins, if anybody still uses those?

The centre console bin is pretty decent in size and so too is the boot which has a cargo capacity of 408 litres with all seats up and 1478 litres with the second row folded flat.

Like all vans in this segment there are some cabin smarts that will make your life a lot easier if you spend a lot of time in the cockpit.

There are storage options aplenty, including overhead folder holders, a trio of dash-top storage caddies, dash-top cup holders, huge door pockets with bottle holders, some smaller storage cubbies near the shifter, and a glovebox that is, in the French tradition, good to hold a pair of gloves and not much else. This model had the dual passenger bench seat, with a hidden storage section underneath, and you can fold the middle seat down to form a desk platform with cup holders if that’s what you need.

Along with the storage smarts, the updated Master has seen some major changes in terms of infotainment intelligence, too. The new 7.0-inch MediaNav touchscreen system with Apple CarPlay and Android Auto is a welcome advancement for the brand, and during my time in the vehicle it proved simple to use and quick to react. The sound isn’t terrific, with just two speakers fitted, and I had to turn it up pretty loud to overcome the wind noise from this mid-roof model.

The driver’s seat is comfortable and offers decent adjustment, with height and lumbar adjustment. It’s easy to step up into the cab, too, despite there not being side grab handles. The driver also gets a new digital instrument display section on the redesigned dashboard, which includes a gear-shift indicator (but not a gear position indicator), and a digital speedometer and trip computer.

The steering wheel is new, too, and it’s much nicer than the old grainy plastic number in the pre-facelift version. Gone are the round vents across the dash and round plastic sections of the old model - now there are squared-off, more modern looking finishes that clearly aim to mimic the exterior’s now boxy-edged body.

In the cargo zone there are multiple tie-down hooks (eight on the floor, four on the side wall pillars), making for plenty of options to secure a load - though as can often be found with these eye-hook points, they can be a little too far inboard to make good use of, and in the Master’s case, there are no tie-down points rear of the wheel-arches. There is a 12-volt outlet in the back pillar, however.

The 2020 update for the Renault Master saw prices adjusted to compensate for additional standard equipment now offered range wide.

You can read the full pricing and specs breakdown story here, but the standard goodies for the Master include: a new 7.0-inch touchscreen media system with USB input, Bluetooth, Apple CarPlay, Android Auto, sat nav and reversing camera display, a two-speaker sound system, rear parking sensors, 16-inch steel wheels with a full size spare fitted under the rear body, body-protective cladding, twin-view side mirrors with electric adjustment, electric windows, cruise control, air conditioning, remote central locking, halogen headlights, LED daytime running lights, and rear fog lights. 

The list price for the L2H2 mid-wheelbase manual model used in this review is $47,490 plus on-road costs (RRP or MSRP), but Renault is advertising this exact spec for $47,990 drive-away, which is pretty compelling - you don’t even need to be an ABN holder for that discount. 

The Master MWB van comes as standard with barn doors at the rear (270-degree opening), and a sliding side door on kerb side (left), while SWB models get 180-degree barn doors. It also features a steel bulkhead as standard, as well as a three-seat layout up front. There’s a handy lift-up base on the bench part of the seat, which allows you about 100 litres of hidden storage if you need it.

There are numerous options for buyers to customise their van to suit what they need. There are several packs to choose from, such as: the Trade Pack - wooden floor, full height timber wall lining, rear step, LED ceiling lights ($1600); the Business Pack - front fog lights, hands-free key card and push-button start, chrome exterior and interior trim finishes ($1000); and the Convenience Pack - auto high/low beam lights, lane departure warning, blind spot monitoring and front parking sensors ($1000).

You can option individual elements such as a driver’s side sliding door ($800), a driver’s suspension seat ($800 - removes the side airbag for the driver), a single passenger seat ($200 - N/A with driver suspension seat, adds passenger-side airbag protection), and if you choose RWD model there’s an available differential lock ($1000). Last but not least, you can have glazed dual sliding doors for $800, but only if you also option the Trade Pack.

Colour options include no-cost solid paint finishes in white, grey, dark blue, light blue, yellow, orange and red (the interesting colours will need to be pre-ordered). There are also three metallic paint options in grey, black or a silver/blue look, and the cost there is $1000.

While the Renault Kadjar and Nissan Qashqai are essentially the same car, they don’t share the same powertrain. The Kadjar has a smaller but more powerful engine – a 1.3-litre turbo-petrol four-cylinder making 117kW/260Nm.

Shifting gears is a seven-speed dual-clutch auto. There’s no manual available, and all Kadjars are front-wheel drive.

Frankly, the Qashqai four cylinder with less grunt and CVT are a smoother combination. The dual-clutch auto and turbo lag means power delivery and acceleration are delayed, while low-speed gear shifts can be jerky.

The power outputs and torque figures depend on the transmission you choose. 

Despite the fact that both manual and automatic versions of the Master run a 2.3-litre four-cylinder diesel engine, there’s a difference between the engines: the version with the six-speed manual transmission is a twin-turbo unit, while the six-speed automated manual transmission makes use of a single-turbo diesel.

There’s not much in it when it comes to the difference in outputs, however.

The manual version has a slight horsepower advantage, with 120kW of power (at 3500rpm) and 360Nm of torque (at 1500rpm).

The automated manual has a maximum power of 110kW (at 3500rpm) and 350Nm of torque (at 1500rpm).

Both transmissions are geared the same across all six ratios, though from experience, the automated manual is best left at the showroom. While rivals offer conventional torque converter automatic gearboxes to appeal to a broader customer base globally, the French brand persists with its pernickety somewhat-auto option instead.

The majority of models in the Master range are front-wheel drive (FWD), but there are a couple of long-wheelbase rear-wheel drive (RWD) models available. None are all-wheel drive (AWD) or four-wheel drive (4WD).

You might be interested to note the weight specs for the Master range. There are too many variables to bore you with here, but the details on the L2H2 mid-wheelbase manual I tested, according to Renault Australia, are as follows: kerb weight - 1887kg; gross vehicle mass/GVM - 3510kg; payload - 1623kg; towing capacity - 750kg un-braked, 2500kg braked. The gross combination mass (GCM) is 6000kg.

Renault says after a combination of open and urban roads the Kadjar will have used 6.3L/100km. In my own testing I measured 6.5L/100km at the fuel pump. That’s outstanding.

There is no official combined fuel consumption claim figure stated by Renault, as the vehicle falls into the heavy commercial vehicle space. 

But I can tell you it’s pretty impressive for fuel economy. I saw an average of just 8.5 litres per 100 kilometres over more than 1000km of testing - more than half of which was with the van loaded up with hundreds of kilograms of load.

With a 100-litre diesel tank, you could theoretically get about 1150km to a fill, and that’s with a mix of loaded and unloaded driving. 

One thing, though: most vehicles have a graphic on their dashboard to show which side the filler neck is - you know, you see a fuel bowser and the filler is on the right, that means your vehicle’s filler is on the right. Not in the Master. It has a graphic with the filler on the right, but the actual fuel cap is on the left. And like most vans, you have to open the passenger door to fuel up.

Worried about AdBlue? No need - the engine used in the Master range is a Euro 5 unit, so there is a diesel particulate filter, but no urea after treatment setup to mention.

Renault’s Kadjar may be a better-looking version of Nissan’s Qashqai, but it doesn’t drive as well. This comes down to the engine and transmission Renault has gone with.

There’s turbo lag with that small four-cylinder and this delay is made more pronounced by a dual-clutch transmission that causes the vehicle to lurch during shifts.

This type of shemozzle is not uncommon, the Ford Puma and Nissan Juke behave in the same way with their similar powertrains.

There’s nothing wrong with them, it’s just that for a car that’s probably going to spend its life mainly in the city, the Kadjar won’t provide the smoothest driving experience.

The Qashqai has a CVT automatic and while these transmission aren’t as sporty feeling as a dual-clutch, they’re smooth and good for easy city driving.

The Kadjar does have a comfortable ride and good handling, so if you’re able to get used to the antics of the engine and transmission there’s more to like than not about the way this Renault drives.

I did a mix of driving in the Master over the week I had it, including more than 600km of unladen driving. 

Why so many kays? I used it to move house, which meant I completed two “full” trips between Sydney’s inner-west and Cowra in the Central West of NSW, and two “empty” trips back to Sydney, as well.

I’ll get to how it drove with a load on board in the section below, but the unladen experience was pretty positive.

The engine and transmission are well teamed, and there’s a good amount of usable torque and very little lag to speak of. 

As with this entire generation of engines - a derivative engine in a different state of tune is used in the Nissan Navara - the refinement is mostly good until you reach higher in the rev range, where it can get a bit noisy and clattery. But the best work is done down low in the rev zone anyway. 

The manual shift action isn’t what I’d call “slinky”, more “clicky”. But it’s easy to row between gears as the action is light and the clutch isn’t too heavy, either. The gearing is generous, meaning you can saunter in sixth gear around 70km/h without the engine labouring too hard, and it’ll accelerate from there to freeway pace - provided you’re not going uphill.

There is a bit of ratio management required if you encounter a steep incline, but generally it’s a decently strong powertrain for its intended use - more on that below.

I’m always astounded about the steering and ride characteristics of vans of this size. Yes, it’s large, and yes, it can get blown around a little by crosswinds, and yes, you need to factor in the longish-wheelbase and larger turning circle that results from that… but it drives a lot smaller than it is.

The steering is direct and accurate, easy to judge at high or low speeds - which is great news when you’re parking (and there’s a good quality reversing camera and rear parking sensors, but you’ve just gotta remember the roof height, too).

The ride is adequate without a load on board, too. The independent McPherson strut front suspension copes well with changes in surface and bump control, though it can be a little bouncy at times. The rear suspension is a leaf-spring torsion beam setup, and it can be a little clumsy over road joins when unladen. 

It also brakes well, with solid and trustworthy response from the four-wheel disc brakes at all speeds.

While there has been a safety revolution in the van segment in recent years led by Mercedes and VW, Renault has been left behind to a degree.

The Renault Master has never been put through NCAP or ANCAP crash testing. So there’s no safety star rating to speak of.

And it falls short of its chief rivals, as it doesn’t have any sort of auto emergency braking (AEB) or forward collision warning system at all. 

It has a reversing camera and rear parking sensors, plus dual front airbags and driver’s side airbag protection (not passenger though?), and there are no curtain airbags either. But it has electronic stability control (ESC), electronic brake force distribution, and hill start assist with Renault’s Grip X-tend system that is designed to allow better traction in slippery situations.

You can option some safety technology into the manual versions of the Master, by way of the Convenience Pack. For $1000 it adds auto high/low beam lights, lane departure warning (not active lane keeping assist), blind spot warning (not rear cross-traffic alert), and front parking sensors.

I understand the argument that buyers shouldn’t have to pay for anything they don’t need, especially when it comes to business vehicles. But I hope that behind closed doors Renault is working furiously to improve the safety equipment offering as a matter of priority.

The Kadjar is covered by Renault’s five-year/unlimited kilometre warranty.

Service intervals are every 12 months or 30,000km and capped at $399 for the first three services, followed by $789 for the fourth then back to $399.

There’s also up to five years roadside assistance, if you service your Kadjar with Renault.

The Renault van range is covered by a warranty plan that isn’t as good as you’ll get from VW or Ford. That is, the Master (and Trafic and Kangoo below it) have a three-year/unlimited kilometre warranty cover, which is two years shorter than the best in the class.

Service intervals are business-friendly at 12 months/30,000km, with a capped-price service plan spanning the first three years/90,000km. The service price is $599 per visit, but keep in mind you will need to replace the coolant ($132) and brake fluid ($79) every 60,000km. There’s also an accessory belt replacement at 90,000km ($506).

If you service your van at Renault, you’ll also be eligible for up to four years of roadside assistance cover. From the showroom floor there is 12 months cover.

Concerned about issues, problems, recalls, questions, queries, complaints, or reliability issues? Check out our Renault Master problems page.