Mercedes-Benz GLC-Class VS Audi Q7
- New fiercer face
- Cool cabin tech
- Advanced safety equipment
- Ride on standard suspension could be comfier
- Entry-grade not available with all-wheel drive
- Leather standard on upper grades only
I’m the eldest child in my family, and the best. That’s despite not having a degree in international law and working for the United Nations saving lives like my younger sister, or being a high-flying accountant like my other sister, or running a design agency in Germany like my other sister.
But being first and best like me is the exception to the rule because normally first versions of anything aren’t as good as they can be – like the Mercedes-Benz GLC when it made its debut in 2015. Now the updated version has arrived and it’s better, much better... in some ways.
There’s no longer a diesel, but there’s a hybrid instead, although that won’t arrive until 2020 along with the hardcore AMG versions.
Which is why at the Australian launch in October, 2019, I was only given the GLC 200 and 300 to climb all over and drive. So, while neither I nor anybody else piloted all of the types of GLCs you can buy, here’s everything you need to know about them.
|Engine Type||2.0L turbo|
|Fuel Type||Premium Unleaded Petrol|
Audi's Q7 burst on to the scene at the 2002 Frankfurt Motor Show. A big, bluff unit, it went into production in 2005 and hung around for what seemed like an eternity. Like many first-generation German premium SUVs, it was compromised, heavy and heavily US-market focused.
The second-generation arrived in 2015. Its styling polarised opinion but its shift in focus has - arguably - made it more appealing to more people. Lower, better-packaged and with a very impressive interior, the Q7 transformed into a proper, premium SUV.
|Engine Type||3.0L turbo|
The updated Mercedes-Benz GLC has improved in many ways. It’s better looking, more powerful, and smarter with the addition of Hey Mercedes and new technology. The loss of the diesel won’t upset many. Benz says its customers are moving away from that fuel and the arrival of the plug-in hybrid is a step in the right, and more environmentally friendly, direction.
The GLC 300 is the sweet spot in the range. It's a bit over $10K more expensive than the 200 but comes with all-wheel drive, proximity unlocking, privacy glass and the awesome safety tech.
It's difficult to pick between the 160 and the 200. Neither are particularly cheap but this is another of those occasions where it would be a waste of money to bring in a comparatively stripped-out entry level that nobody would buy.
If pressed, I'd say spend the extra on the 200 - it's got a fair bit more gear for the extra outlay and in both the theoretical and real worlds, it doesn't really use that much more fuel for the decent performance boost.
The e-tron is a long shot for a bigger wad of cash and is really only for those keen on a plug-in hybrid Q7. The limited competition isn't any better.
The Q7 is a belter of a large SUV - quiet, refined and reasonably capable off-road, despite its decidedly on-road focus. It goes about its business quietly, confidently and with a minimum of fuss . You know it's big, but it doesn't shout about it and, crucially, it doesn't feel like it from behind the wheel. That's a neat trick.
Do you agree with Peter's assessment that the Q7 is a suave city-dweller or is it just Another SUV? Tell us in the comments below.
I’ve worked it out: Mercedes-Benz’s designers have just flipped the grille of the previous model upside down. No, they haven’t, but the new face of the GLC looks more resolved, broader and determined than the 2015 car.
Along with the grille and bumper, the headlights have been restyled and now appear more elegant, while the inlays in the tail-lights now have a floating square-shaped design.
Changes to the interior may seem minimal, but only from a material and trim perspective, the upgrade in technology is big. There’s the new display screen, the digital instrument cluster, the steering wheel and touch pad controller, and new upholstery colours.
There are 17 upholstery colours and combinations. Black is standard across the line-up in Artico and leather, while 'Silk Beige' and 'Magma Grey' are no-cost options on GLC 200 and 300 SUVs.
There are 10 paint hues to choose from with 'Polar White' (non-metallic) being a no-cost colour across the range and 'Iridium Silver Metallic' standard on the GLC 63 S SUV and Coupe.
Optional colours include: 'Hyacinth Red', 'Brilliant Blue' and what seems like 50 shades of grey with names like 'Selenite Grey', 'Mojave Silver' and 'Obsidian Black.'
Do the grades differ in their look? Yep, you can tell you’re looking at a GLC 300 and not a 200 by the 20-inch alloy wheels, running boards and rear privacy glass.
The GLC 300 Coupe could be mistaken for a full-blown AMG model thanks to its AMG Line body kit including 20-inch wheels, while the cabin is also outfitted with the AMG Line interior package adding aluminum sports pedals, flat-bottomed steering wheel and AMG floor mats.
As for the AMG grades the GLC 63 S looks more hardcore than its 43 ‘lite’ sibling thanks to the 21-inch rims, ‘jet-wing’ design front apron, flared guards, finned diffuser, spoiler lip and AMG performance exhaust system.
All interiors, regardless of the grade, are stunning. Even the entry-level GLC 200 with its black ash open pore wood trim and chrome air vents feels modern and uber stylish (I’m reclaiming the word uber).
There’s definitely more wow factor here than in the cabins of Audi and BMW rivals, particularly now with the large media screen and virtual instrument cluster.
What are the GLC’s dimensions? Well, it’s not a huge SUV at just 4669mm long, 1890mm wide and 1639mm tall.
The second-generation Q7 is a familiar sight on our roads. I remember the change from the first to second iterations clearly - I wasn't a fan of the old one's overbearing looks and it always looked as though it rode too high, especially on smaller wheels. As its long model cycle wore on, it became ever more bejewelled and the basic shape was lost in bling.
Thankfully, the second generation went light on the chrome and flashiness. Always riding on big rims, it looks less imposing than the original. There are some off-road nods, like vestigial wheelarch extensions, but anything with a rear diffuser is meant more for tarmac than gravel.
This Q7 is more a high-riding wagon (or higher-riding of you take the A6 Allroad into account) and seems more optimised for passenger space and utility rather than shouting 'Look at my massive car!'. Like the bulk of the current Audi SUV range, it's quietly elegant.
And inside, it's tremendous. The now de rigueur 'widescreen' feel to the interior means an airy, light space. Materials are spot on, the design coherent and sensible and the ergonomics are close to faultless. You'll want for nothing in here, with plenty of space, gadgets and style.
It depends. The SUV is absolutely (and obviously) the more practical of the two body styles, and at 191cm tall I can sit with plenty of head and legroom behind my driving position, while the boot’s cargo capacity is 550 litres.
The Coupe will need you to make a couple of practicality compromises. There weren’t any Coupes at the Australian launch in October, but Matt Campbell tested it in Europe and at 182cm tall he found the raked roofline better suited to smaller adults and children. The boot in the Coupe is smaller, too, at 500 litres capacity.
Cabin storage on board both the SUV and Coupe is good with four gigantic cupholders (two up front and two in the back), big door pockets, a large centre console bin and a decent-sized hidey hole under the trapdoor in front of the media touch pad.
Talking of that touch pad, it’s just one of the ways to access the media system, you can also use the touchscreen and the small black ‘swipe’ button on the left of the steering wheel.
The MBUX media system with its Hey Mercedes personal assistant function works to open the sunblind for example, or adjust the climate control, or locate destinations in the sat nav.
While the tech is still a bit clunky it represents the primitive stages of cars that’ll probably be more like companions in years to come. That’s possibly a bit creepy, but damned convenient and practical, nonetheless.
The digital instrument cluster is configurable to align with each driver’s personal preferences.
All GLCs come equipped with two USB ports and a 12-volt outlet, while grades from the 300 up also have smartphone wireless charging.
Three-zone climate control is only standard on the Mercedes-AMG GLC 63 S, but all grades come with directional air vents for the rear seats.
The size of this car is undeniable - interior images confirm loads of space and comfort for passengers and cargo. The interior dimensions match the huge exterior (the Q7 measures 5052mm long, 1968mm wide, and 1740mm high).
The diesel-only Q7s are seven-seaters, with access to third-row seating provided by tumbling the middle row forward. You can change how many seats by specifying it with just five as a no-cost option. The e-tron is available as a five-seater only.
Rear legroom in the middle row ranges from almost zero if you slide the seats all the way forward, to 'limousine', and that obviously affects the back row. The four-zone climate control (optional in the 160) also means third row passengers don't have to sweat it out when it's hot, which is a nice touch.
Boot space starts at an already-massive 770 litres with the third row stowed, and up to 1955 litres with the middle row down. The e-tron, with its underfloor gubbins, has a slightly reduced capacity with 650/1835 litres. The bottom line is, luggage capacity is excellent when the third row is out of the way.
The car comes standard with a cargo cover, roof rails (but no roof rack, although I'm certain a dealer will sell you one from an extensive accessories list). A net-style cargo-barrier can be erected either behind the middle or front rows of seats.
Storage space is good - the interior features a shallow centre console up front, a cupholder each for up to six passengers, a good glove box and bottle holders in each door.
Gross vehicle weight is rated at 2940kg for the 160 and 200 while the e-tron, with its higher kerb weight as a result of the electric gear, is rated at 3185kg. Double the turning radius and you have a turning circle of 12.4 metres. Ground clearance is 245mm unladen and wading depth, if you're game, is 535mm.
Price and features
There are eight members in the GLC family. Most affordable is the GLC 200 with its list price of $66,100, then the 300 at $77,700 and a 300e plug-in petrol-electric hybrid for $80,400.
Want the Coupe body style and AMG-look without the price tag? Well, there’s a GLC 300 coupe, too, for $87,700.
Standard features on the GLC 200 include 'Artico' upholstery (think leather but not leather), black ash open pore wood trim, leather-clad steering wheel and dual-zone climate control.
There’s also a 12.3-inch digital instrument cluster, 10.25-inch media display with Apple CarPlay and Android Auto, 'Hey Mercedes' MBUX assistant function, sat nav and a five-speaker sound system.
Then there are the 19-inch alloy wheels, roof racks, agility control suspension (see driving section), power tailgate and LED headlights.
The GLC 300 adds wireless charging for your smartphone, 20-inch alloys, privacy rear glass, proximity unlocking, multi-beam LED headlights with adaptive high beams and the 'Driver Assistance' package (see the safety section).
The GLC 300e has the same features as its petrol-only twin but adds air suspension, and pre-entry climate control, while the 300 Coupe come standard with the 'AMG Line' interior and exterior packages.
The Mercedes-AMG 43 SUV and Coupe are seriously loaded up with equipment. Standard is leather upholstery, Burmester sound system, a head-up display, heated front seats, Artico dashboard, panoramic sunroof (in the SUV and a glass sunroof in the Coupe), AMG 'Night Package', AMG 20-inch alloys, sports brakes, AMG grille and black roof rails.
The full-fat Mercedes-AMG 63 S SUV and Coupe step up another level with 21-inch AMG alloy wheels and an AMG body kit complete with front apron, spoiler lip and rear apron.
There’s an AMG performance exhaust system, plus heat and noise insulating glass. Coming standard inside is the AMG performance steering wheel, nappa leather upholstery and three-zone climate control.
Is it good value? Better value than the previous model, that’s for sure, what with the increase in cabin tech, but the sweet spot of the range is the GLC 300.
If you’re contemplating a Porsche Macan then $81,800 is the start-price there.
There are three Q7s in our model comparison, excluding the V8-powered triple-turbo SQ7. The range starts with the 160 at $97,800, with the 160 designation referring to the engine output in kilowatts.
The 160 starts the range with 19-inch alloys wheels, dual-zone climate control air-conditioning, reverse camera, front and rear parking sensors, bi-xenon headlights, LED daytime running lights, Wi-Fi hotspot, keyless entry and push button start via smart key, electric power steering, cruise control, hill-descent control, quattro all-wheel drive, power tailgate, floor mats, chrome exhaust tips, electric front seats, leather trim, air-quality sensor, park assist, electric everything, auto wipers and headlights and a comprehensive safety package.
Read More: Audi Q7 e-tron 2018 review: snapshot
Read More: Audi Q7 3.0 TDI 160 2018 review: snapshot
Read More: Audi Q7 3.0 TDI 200 2018 review: snapshot
Rather than supplying a spare tyre, Audi gives you a tyre-repair kit.
Stepping up to the 200, the price increases to $106,900, with an attendant increase in horsepower. The basic specification is roughly the same between the two versions, with detail differences.
The 200 adds four-zone climate control, a self-parking system, full body paint finish (body colour applied to the lower extremities of the car) and Audi's excellent 'Virtual Cockpit' digital dashboard.
The difference between the 160 and the 200 is small but useful. The diesel fuel economy is barely different, you get the same transmission, 4x4 system and overall comfort.
Both 160 and 200 buyers have a wide choice of colours: 'Night Black' and 'Carrara White' are free. 'Orca Black', 'Galaxy Blue', 'Ink Blue', 'Cobra Beige' (more gold, really), 'Argus Brown', 'Graphite Grey', 'Temperament Red' and 'Florett Silver' are all $2250. 'Sepang Blue' and 'Daytona Grey' are $7050.
The e-tron adds the hybrid electric unit, loses the third row of seating and some cargo capacity and comes with a full suite of safety systems, heated front seats, 'Audi Connect', LED headlights, e-tron styling and adaptive air suspension. The options list is way shorter, however, but few e-trons find their way into customers' hands.
Audi e-tron buyers are down to seven colours: Night Black, Carrara White, Orca Black, Ink Blue, Graphite Grey and Florett Silver are all freebies.
The many iPhone users out there will be very pleased that Apple CarPlay is standard on the Q7, while Android Auto is also available. As always, Audi's MMI mutlimedia system is excellent. The big 8.3-inch screen is run by a console-mounted rotary dial and touchpad, but it's not yet a touch screen.
GPS sat nav is available across the range. The navigation system can also have a Google Earth overlay. Obviously there is a mobile-phone bluetooth connection in addition to the USB. The multimedia gadgets include a CD player, DVD player, MP3 functionality and the usual AM/FM radio as well as DAB.
As it's an Audi, there's a huge options list as well as various packages to add to the lengthy standard features list.
The $6200 'Technik' technology pack adds the excellent head-up display, plus nine speakers to the stereo (19 in total, including sub-woofer) and wireless phone charging.
The Assistance package includes additions to the safety list (see below).
Of course, the drive-away price can be significantly affected by options choice. The standard price list is just the start, and the amount you can choose to spend on options is breathtaking.
You can upgrade the sound system to a thumping Bang & Olufsen with 23 speakers (including sub-woofer) for a whopping $13,990 (it's a good one), a panoramic sunroof for $3990, four-wheel steering for $2650, air suspension ($4690), 'Matrix LED' headlights ($4850), rear seat entertainment system, side steps, - you get the idea. If I have this right, you can almost double the cost of the Q7 with options.
The S-Line options are more an exterior design pack than the dynamic pack they used to be, offering ever-bigger alloy wheels, side skirts, darker tinted windows, subtle front spoiler and LED headlights.
Ceramic brakes with red brake calipers aren't available in 'standard' Q7s but are available on the sport edition SQ7.
Unavailable are autopilot self driving, tool kit, nudge bar, bull bar, auxiliary heater, heated steering wheel, sunglass holder, carbon fiber trim, 'Homelink', specific premium package and cargo liner.
Engine & trans
There are four petrol engines and a plug-in hybrid on offer in the Australian GLC line-up.
The GLC 200 is rear-wheel drive (RWD) only and has been given a new four-cylinder 2.0-litre turbo-petrol engine making 145kW of power and 320Nm of torque (up 10kW/20Nm), while the GLC 300 is all-wheel drive (AWD) using the same engine tuned to produce 190kW/370Nm (up 35kW/20Nm).
Both have a nine-speed automatic transmission and use a new 48-volt mild-hybrid system which can cut the engine during coasting and add up to 150Nm of torque.
The GLC 300e is a plug-in petrol-electric hybrid and is also AWD with a 2.0-litre four-cylinder engine making 155kW/350Nm, plus a 90kW/440Nm electric motor.
The Mercedes-AMG GLCs are both AWD and use a nine-speed sports automatic transmission but have different engines. The Mercedes-AMG 43 has a twin-turbo 3.0-litre V6 making 287kW/520Nm, while the 63 S has a twin-turbo 4.0-litre V8 producing 375kW/700Nm.
This update marks the disappearance of the GLC 300 d diesel from the line-up. Mercedes-Benz told us why in our news story here.
All Q7s are available with same engine size - a turbo-diesel 3.0-litre V6. In the base model it spins up 160kW/500Nm. Step up to the second spec and with a bit of extra turbo boost and some software tweaks you have 200kW/600Nm.
The e-tron plug-in hybrid runs the same diesel engine with an electric motor added. The diesel specs come in at 190kW/600Nm while the electric motor brings 94kW/350Nm to the party. It's not as simple as adding the figures together, however - Audi quotes the combined specifications as 275kW/700Nm. The battery is a 17.3kW/h lithium-ion pack under the boot floor.
Charging times vary from 2.5 hours from a 400V/16-amp supply to 10.5 hours from a household socket.
All Q7s ship with an eight-speed automatic transmission (from ZF) with power going through all four wheels. All Australian Q7s are all-wheel drive.
Towing capacity is 750kg for unbraked trailers and 3500kg braked - the ratings are identical across the three trim levels. A tow bar is on the optional features list.
The 0-100km/h acceleration times are an impressive 6.2 seconds for the e-tron, 7.3 for the 160 and 6.5 for the 200. These are good performance numbers for a 2000kg-plus SUV with decent fuel mileage.
The question of whether the engines use a timing belt or chain has a simple answer - the Q7's engines all use a chain. The engine also features a diesel particulate filter and the turbocharger is inside the engine V for quick response. The oil type is listed in the owner's manual.
There is no manual transmission or LPG version.
Mercedes-Benz says the GLC 200’s 2.0-litre four-cylinder turbo engine should use premium unleaded at a rate of 7.8L/100km over a combination of open and urban roads. The combined fuel consumption of the GLC 300 according to Mercedes is 8.1L/100km.
More fun but less economical are the AMGs with the GLC 43’s V6 using 10.4L/100km over a combination of open and urban driving, while the GLC 63 S is even thirstier with the official fuel economy being 12.2L/100km.
Mileage figures have yet to be given for the 300e plug-in petrol-electric hybrid.
For the 160kW, claimed consumption is listed at 5.8L/100km, while the 200kW is barely more at 5.9L/100km. Our time with a 200kW with a few options on board resulted in an average of 8.2L/100km.
On pure electric, Audi says you can shift the e-tron Q7 up to 56km with a top speed of 135km/h. This is purely academic - after a full charge we managed about 20km on pure electric, which isn't terrible but a fair way off the claimed range.
The e-tron's claimed combined consumption figure is 1.9L/100km but we got 4.5L/100km.
The fuel-tank capacity is a hefty 85 litres with the exception of the e-tron, which carries 10 fewer litres at 75.
As the Q7 is available only as a diesel or diesel PHEV, petrol consumption is a non-issue.
The GLC 300e and AMG versions hadn’t arrived in Australia at the time of launch in October 2019, but I did have the opportunity to put hundreds of kilometres on the GLC 200 and 300, on our less than perfect local roads.
I should point out here that the SUVs we drove had the standard 'Agility Control' suspension, which is Benz-speak for regular shock absorbers and coil springs.
That was good news to me when I arrived ready to drive, given the GLCs we tested in Europe earlier in 2019 were fitted with air suspension and driven on incredibly smooth roads.
Both the GLCs I tested were also fitted with the AMG Line pack and while this doesn’t affect the output or change the suspension it did increase the 200’s wheel size from 19- to 20-inch rims.
Starting in the GLC 200 I was impressed by how easy the SUV was to drive with accurate and light steering, great visibility and while acceleration from 0-100km/h in 7.8sec is nothing to brag about I was won over by the balanced feel of the RWD SUV.
I didn’t get that same balanced feel in the AWD GLC 300 but there was the superb traction and much swifter acceleration (0-100km/h in 6.2s).
The GLC 300 and 200 struggled, however, to remain composed and maintain a comfortable ride on the extremely shoddy, but typically Aussie roads I tested them on.
There also seemed to be a lack of travel in the suspension causing both cars I tested to ‘bottom-out’ at regular speeds in fairly small dips. If you’re planning to spend money on optioning yours up, I’d seriously consider ticking the 'Air Body Control' air suspension box.
That said, the driving experience was a tranquil, easy and enjoyable one – the way a C-Class SUV should be.
I know there are readers out there keen to know about the off-road capability of the GLC but there was no chance to test this out on the Australian launch.
Matt Campbell did have the opportunity to get the GLC muddy in Europe and found that with the 'Off Road Pack' it’s capable of handling tougher terrain than many would think. Unfortunately, that off-road pack won’t be available in Australia.
And while we’re yet to sample the updated version of the Mercedes-AMG 43 and 63 S the previous models were outstanding, and going by our impression of the vehicles in Europe, will slap a smile on your face. We’ll know for sure when those SUVs arrive later in 2020.
Hit the start stop button (like most cars, carefully hidden from view behind the steering wheel) and the 3.0-litre V6 starts quietly (or not at all in the e-tron). As soon as you're out driving, you realise how little road noise invades the cabin, even with the fat tyres all Q7s wear.
Acceleration is good in all of them, even the 160 feels quick. At speed, the cabin is super-quiet and with the air suspension the ride is almost supernaturally good. With the steel springs, you do feel the weight of the car more than with the air suspension, but it handles the bumps and grates of Sydney roads very well indeed.
The e-tron feels heavier, but the standard air suspension copes nicely with the extra bulk. In all other ways it feels extraordinarily similar to the 160 and 200, with the predictable penalty in handling. While the pure EV range might be a little disappointing, the stats tell a rosier story. Around town, you might see 0km in the digital display for electric range, but stepping off from a standstill - a big contributor to city fuel consumption - is electric, with the diesel quietly intervening at around 20km/h. All up, the MMI system told us electric drive accounted for half of city running.
From the day this Q7 landed on our roads, we've praised it for its overall refinement, good steering and handy chassis. Ride is excellent on the standard and air suspension, although the latter is clearly better but does add weight (and cost).
This isn't an off-road review, but the capability of Audi's SUV range surprised me last year on a trip to the Audi Driving Experience where I put Q5s and Q7s through a reasonably tricky set of obstacles and alarming angles, all without the aid of off-road tyres.
The Mercedes-Benz GLC was given the maximum five-star ANCAP rating when it was tested in 2015.
Coming standard from the entry-grade GLC 200 are nine airbags, a 360-degree camera, auto parking, plus advanced safety technology such as adaptive cruise control, AEB, blind spot warning, rear cross traffic alert and traffic sign recognition.
Grades from the GLC 300 upwards pick up the 'Driver Assistance Package' which adds active steering, cross traffic function, active blind spot and lane keeping assistance, evasive steering and lane changing assistant.
For child seats you’ll find three top tether points and two ISOFIX mounts across the second row.
The Q7 arrives with six airbags, reverse cross traffic alert, traction and stability controls (aka ESP), forward (up to 85km/h) and reverse AEB, around-view cameras as well as forward and side, blind-spot sensor and lane-departure warning.
The 'Assistance' package ($3850) adds active lane assist and adaptive cruise control.
Oddly, traffic-sign recognition isn't available.
You can fix your ISOFIX baby car seat with the supplied two anchor points or three top-tether points in the middle row and a further two in the third row where fitted.
All of these combine for a five-star ANCAP safety rating, awarded in December 2015.
That said, we’d encourage the luxury brands to follow the lead of mainstream manufacturers and move to five-year warranties.
Servicing is recommended annually or every 25,000km, whichever comes first. Owners are able to prepay for the servicing which amounts to $2150 for three years or $2700 if you pay as you go.
Audi offers a three-year/unlimited-kilometre warranty along with roadside assist. An extended warranty is available from your dealer.
The maintenance cost of the Q7 is controllable if you purchase an Audi service plan. This covers the basic service costs for three years/45,000km and at the time of writing costs $1900.
The stocks of Q7s appear reasonable, particularly during the current dip in the luxury market, so unless you have a weird set of options, your waiting time will be short.
Second-hand resale value stats appear strong. Audi certainly got on top of the common problems, complaints, faults and issues of the first-gen and the new car appears free of major reliability issues. The automatic-gearbox problems and diesel-engine problems of the past seem absent during my usual sweep of prominent internet forums.
Where is the Audi Q7 built? Same place as the forthcoming Q8 - Audi's Slovakian factory in Bratislava.