Mercedes-Benz GLA-Class vs Mazda CX-80

What's the difference?

With Mercedes-Benz’s vast number of SUVs, there is room for an urban luxury crossover niche, and the GLA delivers in spades.

Indeed, in 250 4Matic guise, it is that rare thing – a high-riding hatch with dynamics to shame most dedicated pocket-rockets. It really is a hoot if you find the right road, regardless of weather conditions. The Benz has towering talent.

However, even without desirable options like adaptive dampers and a full suite of driver-assist safety technology, the GLA is expensive, does not quite carry off the price tag from an interior quality point of view, and struggles to maintain the degree of comfort and refinement expected from a Mercedes – with or without the $3K necessary to score adaptive dampers.

Still, especially because of the way the GLA looks, goes, stops and steers, if you can afford it, you’ll be rewarded. There’s never been a more rounded GLA.

The Mazda CX-80 Touring G40e will do everything you ask of it and outside of pricey ongoing costs, there’s not much to annoy. It’s too large for my small family of three and if it’s kid stowage that you’re looking for, a people mover might offer better practicality and comfort than what this does. Would it be a model that you jump through hoops to get? Maybe not, but it still has a place as family hauler and is easy to drive.

Looking like a mini-me GLC, today's GLA trades some of its predecessor’s edgier design elements like the slammed roof and exaggerated broad-shouldered stance for a more amorphous if elegant appearance. Even with the cliché plastic cladding around the squared-off wheel arches, it’s still a looker.

The net result is arguably the most attractive of all the MFA2 A-Class offshoots. It sits well within the Mercedes hierarchy of SUVs, bringing a swoopy coupe-like silhouette compared to the ultra-upright GLB.

Along with being 30mm wider, it’s also visibly taller than before, with a handy 213mm of ground clearance compared to just 157mm last time around. And the wheelbase has been stretched to the benefit of rear-passenger room – a bugbear of the old GLA. That's progress.

I've said it before but Mazda SUVs all look like scaled versions of each other to me and the CX-80 looks ridiculously similar to every other larger SUV model in the Mazda stable with the long pronounced nose that features sharp LED lighting and its general robust size.

The rear is where it differs with the proportions becoming a little bulbous but it’s practically shaped and overall is a nice-looking family SUV at the kerb side.

Head inside and the interior is pleasant with its high-quality trims and heavy-handed styling that matches the exterior dimensions with big panelling and air-vents up front to balance out the long width of this dashboard.

However, the whole car tends to lack personality for a model that’s a part of Mazda’s ‘premium SUV’ range. It's nice but doesn't add anything new.

Compared to before, the 2021 GLA is some 122mm taller, so ushers in a higher hip point for loftier seating – reducing that jumped-up hatch feel. Headroom improves obviously, as does rear legroom, a corollary of a 30mm wheelbase stretch (to 2729mm).

Wide apertures also make entry into and out of the German-built GLA child's play, though the solid heft of their doors is serious business at this end of the segment, very satisfyingly Teutonic and totally on-brand. This is something you won’t enjoy in a Subaru XV.

Then you s-c-r-a-p-e the underside of the front doors on the pavement literally every time you swing it to get out, and wonder whether Mercedes engineers have ever been to Australia. This fail drove us spare. Heaven help the GLAs in towns and cities with bluestone sidewalks. Maybe all that extra AMG packaging is the culprit.

Still, most of the other basics are spot-on and can’t really be faulted; cosy yet spacious for four adults – especially up front, ample vision, an excellent driving position aided by heaps of seat and steering wheel adjustability, cosseting front sports buckets that you just sink into, torrents of ventilation from those delectable turbine vents and stacks of storage. Collectively they make the GLA a welcoming, opulent place to travel in. Only the hapless fifth occupant squished between the outboard rear-seat passengers might think otherwise. But nobody buys this Benz for carting people around. That's the GLB's job.

Several years ago, Daimler poached a senior Audi designer and since then Mercedes’ dashboards have morphed into a multi-coloured multimedia diorama of touchscreen technology that threatens to completely take over the universe. Choose the right combination of colours and lighting and it's like your very own White Night on wheels. Starting with 2018’s A-Class, the striking, spangly MBUX system that underpins all this has come to be widely admired and imitated. For aesthetics anyway, with its vivid hues, panoramic displays and simple, tiled applications, it’s been a real trip.

Anyway, back to reality. From a tactility and functionality point of view, there’s still work to be done.

Access to the multimedia (including our GLA's banging optional audio system) and car settings areas is possible via a mildly fiddly finger-pad arrangement down forward in the centre console, or smaller yet much more annoying thumb sensor tabs on the wheel spokes. These are not easy to modulate on the move. Additionally, their menus can be confusing to navigate through and sometimes counterintuitive in operation. Mercedes obviously realises this as a quick-guide pamphlet is provided on old-fashioned cardboard paper. How quaint.

Eventually all areas can be mastered over time, but the functionality is complicated and may overwhelm the not-so-tech savvy. Additionally, the ‘Hey, Mercedes!’ voice control is impressive for getting MBUX to perform basic multimedia and vehicle settings-related changes, but it too-often erratic, unreliable and ultimately frustrating for more complicated commands. Perhaps elocution lessons on behalf of the operator may help.

But not as much as the profound disappointment we endure from the cheapness of some of the materials, the wincing cellophane-like sounds when pressing on some of the surfaces such as the door cards, or that emanate after a particularly bumpy section of bad roads. Sheeny reflections and hard textures in a car optioned with extras that total up to nearly $82,500 just don’t cut it.  

At least in this latest-gen GLA, the rear seat area seems much improved over the previous models, with more space, comfy and supportive seating (remember ours featured the $607 sliding function that ought to be standard) and a reclining backrest. All amenities are present, with deep pockets, fresh air from twin vent outlets, reading lights and thoughtfully placed armrests – but, again, the latter’s extendable cupholders feel brittle and cheap.

Further back, the 435-litre cargo area is sufficiently sized and practical for smaller family use (at last), aided by a 40/20/40 backrest fold and that slide-able cushion to extend capacity further. There is no spare wheel, but a tyre inflation kit is fitted in lieu.

Overall, then, better than before, with that fundamental rock-solid heft, luxurious aura and alluring premium-car aroma. The dazzling MBUX screen-related visuals, too, are endlessly entertaining to explore when the vehicle is not moving, but the GLA’s cabin is still not quite up to Mercedes’ reputation for exacting over-engineered excellence.

Or even to the standards of some mainstream alternatives.

Seven-seat SUVs tend to really be a 5+2 combo, where the rear two seats are for kid- or emergency-use only. You'll be pleased to find that all passengers enjoy a decent amount of space in each row in the CX-80. The third row is still a little cosy for an adult but my 6ft2 brother managed to get back there without too many grumbles. However, we all giggled as he sort of fell in due to the lack of handholds (sorry, Mack).

Otherwise, the 170mm ground clearance and wide door apertures make it an easy SUV to get in and out of. The doors are heavy and sometimes miss their 'hold' position if you open them too quickly, making them swing back. My eight-year-old got whacked a few times because of it!

Amenities and storage are best in the first and second rows with front occupants enjoying those heated seats, two USB-C ports, a 12-volt socket and wireless charging pad. You also get dual-zone climate control, and powered seats with adjustable lumbar support. The seats are well-padded but fairly narrow and short in the base, making it easy to fatigue on longer journeys.

Storage includes a large glovebox that can hold a manual and a fair bit more, a shallow but handy middle console because of its dual-opening lid and a total of four drink holders. There's a sunglasses holder but not much else for smaller loose items.

In the second row you get two map pockets, a small storage bin in each door and a total of six drink holders. There's also individual reading lights, two USB-C ports, climate control, directional air vents, a fold-down armrest and retractable sunblinds (always a winning feature in my house).

The third row gets four drink holders, two USB-C ports and two directional air vents.

Feedback from my passengers (kids and adults alike) hasn't been great for the air-conditioning system with all complaining how long it took for the rear two rows to cool down. The low and awkward positioning of the air vents also prevents direct air flow to passengers. The third row is impacted by this as the passenger's legs cover them.

The rest of the technology is solid with the multimedia system offering a rotary dial operation. The system hasn't seen any recent updates, so if you're familiar with the Mazda system, you'll get along just fine.

The built-in satellite navigation is simple enough to use and the wireless Apple CarPlay is easy to connect to. There's also wireless Android Auto. Call connections remained consistent but feedback was that there seemed to be a fair bit of background noise on my end during calls.

Rounding out the interior is the boot space which offers a level loading space, retractable cargo blind and underfloor storage which houses the tyre repair kit. There's also a 12-volt socket and 220-volt/150W AC socket housed on a side panel.

With all three rows up, you get 258L of capacity and that figure jumps up to 566L when the third row is stowed. The CX-8 offered more boot space but the CX-80 is still respectable for the annual family road trip. Plus you get a powered tailgate function in the Touring model, which is always appreciated.

Mazda offers a choice of five CX-80 grades and for almost all of them, you get the option of a new mild hybrid petrol or diesel, or a plug-in hybrid powertrain.

The Touring G40e model on test for this review is second-from-the-bottom and has a petrol mild-hybrid powertrain. It is priced from $61,950 before on-road costs and the Artisan Red Metallic paintwork our test model has adds $995 to the price tag.

The Touring is more affordable than some of its rivals, including the Toyota Kluger GXL at $70,440 MSRP and Hyundai Santa Fe Elite at $62,500 MSRP. However, these two models are full hybrids and the Santa Fe has a slightly longer features list for only a little bit more money which makes it better value overall.

The great thing about Mazda is once you move up from the entry grade, you often benefit from a host of great standard features that would usually come as part of a package or cost extra with other brands. For example the Touring gets leather upholstery, heated and powered front seats and a wireless charging pad, which isn't too bad for a grade that sits towards the start of the range.

There are some solid practical features like the keyless entry and start, rain-sensing wipers, dusk-sensing headlights, powered tailgate, three-zone climate control, retractable sunblinds (second row) and 360-degree view camera system.

Tech feels well-rounded with a 10.25-inch multimedia system, six USB-C ports, two 12-volt sockets, a 220-volt/150W AC socket, satellite navigation and wireless/wired Apple CarPlay and Android Auto.

In terms of value within the CX-80 range, the Touring G40e is the pick of the litter.

Mounted transversely, Mercedes’ M260 1991cc 2.0-litre four-cylinder petrol engine features a twin-cam, 16-valve design, a twin-scroll turbocharger and variable-valve timing, to help deliver 165kW of power at 5500rpm and 350Nm of torque at a low 1800rpm. With an impressive 97.2kW per tonne, it can hit 100km/h in 6.7 seconds, on the way to a 240km/h top speed.

All four wheels are driven by an eight-speed dual-clutch transmission (DCT), though most of the torque at lower speeds or during reduced throttle loads is delivered to the front wheels until extra traction is required out back. The gearbox is one of the very best of its type we’ve experienced – seamless, strong and largely lag-free.

 The CX-80 Touring G40e model has an eight-speed auto transmission and all-wheel drive via a 3.3L turbo-petrol in-line six-cylinder engine coupled with a 48-volt mild hybrid system that produces up to 209kW of power and 450Nm of torque.

It’s not ridiculously powerful but pick up is great and there's more than enough to move the CX-80's big body around and support a 2500kg braked towing capacity.

Weighing in at 1668kg (kerb), and with a bluff nose and high ground clearance also not helping, we didn’t expect great fuel economy, particularly given how hard and fast the GLA 250’s performance bandwidth is. It’s tempting to just blast your way from point A to point B.

However, at the pump we averaged 9.8 litres per 100km, which isn’t too bad at all considering the available muscle. The official figure is 7.5L/100km, for a carbon dioxide emissions rating of 170 grams per kilometre. With a 51-litre fuel tank, the theoretical range is around 680km.

Note that the GLA 250 requires 95 RON premium unleaded petrol as a minimum.

The Touring G40e model has a 74-litre fuel tank and an official combined fuel cycle usage of 8.4L/100km, which gives you a theoretical driving range of up to 880km.

The mild-hybrid system works well enough that I didn’t hit double digits for fuel usage despite not being shy on using the power while hauling cargo and people on a mix of open road and urban trips.

My real-world use popped out at 9.3L/100km and while the diesel variant has much more efficient outputs and range, this result is pretty good for such a massive SUV.

A soaring 2.0-litre turbo engine application, this is a slick, stirring and robust performer that can also do efficiency as effortlessly as launch the GLA 250 4Matic towards the horizon. Let’s not mince our words. This is a fast and fiery mover.

Three drive modes – Eco, Comfort and Sport – provide a wide spectrum of acceleration and throttle responses, and all deliver precisely what you’d expect. Eco’s fine for pottering around town smoothly and serenely; Sport morphs into a searing and seamless speed demon; and the default Comfort sits somewhere in the middle as the best of both worlds. There really is no faulting Mercedes’ M260 masterpiece.

The DCT also happens to be one of the better dual clutch autos, avoiding the lag and clunkiness pitfalls usually associated with this sort of gearbox. It’s even comparatively smooth off the line on hills. Ours came with the optional handy set of manual-mode paddle shifters, adding a welcome level of interactivity autos tend to overlook. Too bad Mercedes persists with that fiddly column lever that is forever prone to knocking the car out of drive. Even after 15 years, it's still so annoying.

What all this means for the urban driver is strong acceleration for flitting in and out of traffic gaps, as well as incredibly instantaneous point-to-point responses for commanding manoeuvrability, thanks to ultra-eager steering and assisted by outstanding brakes.

With struts up front and a multi-link rear end as standard, the GLA 250’s chassis, too, is a transformative for what is essentially a high-riding hatchback – but only if your pockets are deep enough.

Fitted with that near-$3K AMG Exclusive Package that includes adaptive dampers, our Benz displayed a definite hot-hatch attitude that really would make it the darling of Golf GTI owners who’ve outgrown their rides but not their girl/boyracer desires. Superb handling and hunkered-down roadholding really do make this the driver’s premium compact crossover. You can pretty much point and shoot this Merc as you might a Golf R, and likewise in most weather conditions thanks to all that reassuring tenacious grip.

Plus, if you’re put off by the hard ride in Sport, the Individual mode allows the driver to engage the soft damper mode while the engine and steering retain the hardcore settings. It’s a win-win situation – as long as you can stretch to that AMG Exclusive pack. We strongly recommend it, given the balance between ultimate high-speed control and comfort.

However, while this is all good news for rural and country folk seeking hot crossover fun, back around town, poor urban road conditions can reveal a flaw in the chassis’ ability to properly smother bumps and ruts. It’s the small frequency stuff that seems to transmit through, never really settling down.

The result is a jittery ride, that may somewhat undermine the GLA’s upmarket sheen. There’s also a fair degree of road noise coming through. Perhaps sticking with the 19-inch alloys instead of those lovely 20-inch rims is the solution here.

The Touring G40e model is pleasant, if a little boring, to bum around in. Boring may be too strong a word but there's not much that gets you excited about the driving experience. The Touring performs and has decent power through most situations but it lacks a certain edge. It's not particularly sporty, nor does it sound mean when you put your foot down.

It's nice and does what you expect it to do.

The ride comfort is good with cushioned suspension with enough road feedback but people in the back will jostle a bit over the worst of the bumps.

Road noise can creep in at higher speeds and third rowers will struggle to be a part of the conversation but overall the cabin is refined for longer journeys.  

Visibility is mostly good because of the big windows but the wider pillars mean I check my blind spots very carefully, as the side mirrors seem a tad too small for the bulk of the car.

The CX-80 has a small turning circle of 11.6m and most of the time it never feels like it lumbers, but when you’re manoeuvring it in a tight car park the steering can feel heavy and a three-point turn starts to feel clumsy.

A saving grace is the excellent quality of the 360-degree camera system which takes out some of the puff from parking it. The CX-80 fills a space and it’s one you'd be careful to park so you don't get crowded.

At the time of this review the new Mazda CX-80 hasn’t been tested with ANCAP and is thus unrated but it has 10 airbags which is great for a big family SUV and includes side-chest airbags for the second row and curtain airbags that extend to the third row.

The Touring G40e model features a robust list of standard safety features including auto emergency braking (AEB), safe exit assist, front and rear cross-traffic alerts, blind-spot monitoring, driver attention alert and monitoring, forward collision warning, lane keeping aid/departure, front and rear parking sensors, a 360-degree camera system, traffic sign recognition, intelligent seatbelt warning and a tyre pressure monitoring system.

The adaptive cruise control is one of the most user-friendly I’ve sampled recently and other than a sensitive lane keeping aid, all systems follow that user-friendly vibe.

There are a total of five top-tether points and two ISOFIX child seat mounts. The width of the middle seat means you should be good to fit three child seats side by side if they're not too large.

Unlike many luxury brands that persist with a sub-par three-year warranty, Mercedes-Benz offers a five-year/unlimited kilometre warranty.

Intervals are every year or 25,000km, with a capped price service plan starting at $550 for the first year, $750 for the second year and $1250 for the third year, totalling $2550. Alternatively, buyers can also choose a Service Plan, starting at $2050 for the first three years (saving $500 from the normal capped-price service plan), $2950 for four years and $3500 for five years.

The CX-80 is let down a bit by its ongoing costs.

Mazda offers the CX-80 with a five-year/unlimited kilometre warranty which is fairly standard. A number of its rivals are offered with up to seven-year terms these days.

You get a five-year servicing program with services averaging $694, which makes it on the more expensive side, but servicing intervals are reasonable at every 12 months or 15,000km, whichever occurs first.