What's the difference?
If you’re picturing the premium mid-size segment in Australia, you’re almost certainly picturing Mercedes-Benz. Honestly, the premium carmaker has the kind of powerful and unquestioning stranglehold on the segment that would have despots and dictators turning green with envy.
The C-Class often outsells its nearest competitor by a factor of two to one. Even more impressive, that nearest competitor is another Mercedes, the CLA. Audi and BMW are left off in the middle distance, duking it out for third and fourth place.
So yes, the C-Class is a very important car for Mercedes. And this new one, updated for 2019, is even more so. It’s the first major update in the current car’s four-year lifespan, with a handful of exterior tweaks, some new key cabin technology and, most importantly, a new and clever engine option for its top-selling version.
So is that enough to keep the C-Class at the top of the mid-size pile?
We might have been excited to see the new generation Ford Ranger and Ford Everest models in 2022, but the real star of the show for the Blue Oval brand could well be this - its first electrified model to make it to Australia, the new Ford Escape PHEV.
If you’ve seen the letters PHEV before and not understood what it meant, don’t stress - you’re not alone. It stands for Plug-in Hybrid Electric Vehicle. And what that means is that this car comes with a battery bank and electric motor, a port to plug it in and recharge it to drive on EV power only, and it also has a petrol engine to make sure you’re not stuck when you run out of charge.
I’ll run through all the details on the drivetrain below, but think of it this way - if you want a Toyota RAV4 Hybrid but want the possibility to drive on dedicated electric power for up to (and in excess of) 50 kilometres on a charge, this could be the right car for you…
Baby steps these might be, but they're important ones for Benz. The new in-cabin tech and clever engine in the cheapest models only strengthen the C-Class proposition, without taking anything away from the drive experience, cabin ambiance and utterly sublime ride.
In short, Mercedes' reign at the top of the premium mid-size segment is unlikely to be toppled anytime soon.
The Ford Escape PHEV is a good option for a customer who knows they’ll live within the parameters set by the car. That’s the case with any plug-in hybrid, really, so in that regard, this new model is hardly a standout.
And it isn’t particularly outstanding in any other way either. I personally would have appreciated it if Ford had decided to add the plug-in powertrain to the Vignale flagship model instead - that model is more about luxury than sportiness, and would better fit the character of this powertrain in my opinion.
It’s a decent addition to the brand’s SUV range, and a welcome one to the segment, though it won’t be on its own for long.
Perhaps not quite blink and you’ll miss them, but we're not talking radical changes either, folks. Benz tells us as much as 50 per cent of the C-Class components are new or changed, but it has clearly subscribed to the 'if it ain’t broke' philosophy in the design department.
Yes, there are new bumpers front and rear, new LED light configurations and new colours and wheel designs, but we’re not talking huge changes outside. Still, the C-Class cuts a fine figure on the road, what with its intricate alloys, bonnet-defining grille and simple, understated body contours. Australia will take every available body style, too, including sedan, coupe, cabriolet and - our personal favourite - the 'estate' station wagon.
The C 43 AMG now gets the twin-blade grille design used on the V8-powered models, as well as a two pairs of rounded exhaust tips at the rear.
Inside, though, the changes are more substantial. For one, the new-generation Mercedes Touch Control steering wheel arrives as standard, as does a new and very effective 12.3-inch screen that replaces the traditional dials in the instrument cluster (standard on every model).
The cabin remains a peaceful and premium-feeling space, with a fine use of materials (including quilted leather on the door panels, polished silver or faux-wood for the centre console and leather for the steering wheel), and Benz deserves credit for ensuring that sense of luxury extends to backseat riders.
I haven’t really warmed to the “I wish I was a hatchback” styling of the Escape, which has a softer-edged look to it than most of its rivals. I mean, compared to a Hyundai Tucson or Toyota RAV4, the Escape looks like a blob.
That mightn’t be an issue for you, and it’s hardly a reason not to buy the car, but I was also a bit disappointed that there’s no real specific highlights to make you realise you’re buying the PHEV model, which - at $15,000 more than the equivalent petrol version - should have something to differentiate it other than the addition of a small badge and the additional filler cap on the front quarter panel for the plug.
Even a different set of wheels would have sufficed. Alas, it’s an identical looking Escape to the petrol. That means the ST-Line trimmings, such as black highlights on the grille and bumper, side skirts, a rear spoiler, and those 18-inch wheels and lowered sports suspension.
The interior, as mentioned in the pricing section, does have a few changes over the petrol version, but they’re hardly game-changing additions.
It all depends, really. All C-Class variants sit on the same 2840mm wheelbase, and stretch 1810mm in width. The sedan, coupe and cabriolet versions measure 4686mm in length, while the Estate’s bigger cargo area increases its size to 4702mm.
Predictably, then, the estate offers the most useable (VDA) boot space, with 490 litres with the rear seats in place, swelling to 1510 litres with the rear seats folded flat. The sedan version is next on the cargo-carrying list, with 455 litres, followed by the 380 litres of the coupe and 285 litres of the cabriolet.
We spent our entire time in the four-door sedan models, and we can report a spacious and comfortable space for driver and passenger (you could play ping pong on the wide centre console) with two cupholders and room in each of the front doors for bottles. There’s all the USB and power connections you might need (most housed in a deep storage bin that separates the front seats) and the more expensive models offer wireless charging for compatible phones, too.
Climb into the sedan’s back seat, and you’ll find impressive legroom (behind my own 176cm driving position), but headroom - especially in sunroof-equipped cars - feels a little tighter. The rear seat is actually wide enough to fit three adults at a pinch, but the tall and bulky tunnel absolutely obliterates leg room for the middle-seat rider.
There are two cupholders in the pulldown divider that separates the backseat, as well two ISOFIX attachment points. Rear occupants also get there own air vents, as well as a 12-volt power source.
The Ford Escape looks like it has all the bits to make a midsize SUV buyer happy. And while a fair few of the boxes are ticked, there are some elements that could be better.
The big party trick is that the second row is on rails, so you can slide it forwards or backwards to improve the space for receipt occupants or improve your boot space. The maximised cargo area is 556 litres to the ceiling, while if prioritise second-row occupant space there is easily enough room for a 182cm / 6’0” adult to fit behind someone of a similar size.
In the boot there are remote levers for the second row seats to fold down, a 12 V outlet, and a soft parcel shelf which is easy to remove, too.
During my time with the car I had the seats slid back as far as they go to maximise cabin space, though I did test out whether it was worth having them forward and the boot space was appreciably better especially for a pram and some baby stuff.
The second-row is a 60:40 split for the backrest, with the smaller portion on the driver’s side. That may sound trivial, but we had our baby seat set up behind the passenger, and had to move it to the driver’s side when we picked up a large parcel as it wouldn’t fit with the smaller portion folded down. There are dual ISOFIX child seat anchor points for the outboard positions, and three top-tether hooks.
The boot space is good too, considering it has some extra hardware to contend with under the body, there is also a space-saver spare wheel under there which is nice. However, there is no dedicated hidey hole for the charge cable, and it doesn’t come in a nice stowable bag either - just a plastic ziplock thing.
Perhaps the biggest letdown of the interior is the fact that you still get the tiny little tablet-style 8.0-inch touchscreen media display, despite there being a big 12.3-inch digital instrument cluster. The two screens almost look at odds with one another, and what’s even more frustrating is that the driver information screen cannot be configured to include the energy flow screen that you see on the smaller tablet style unit.
That means you can’t watch what’s happening between engine, electric motor and battery, or a combination where you might expect to see that - instead it can only be seen in illustrative form on the smaller central screen. Big issue? Maybe not, but if you’re an eco-conscious customer who wants to know what their car’s high-tech powertrain is doing, while also wanting to use sat nav, or Apple CarPlay or Android Auto, or change the radio station… Well, you’re out of luck.
There is a much more basic and rudimentary display on the driver info screen that shows a small icon of an engine and battery and illuminates them when each part is in use, but really, Ford should have used the real-estate of the big driver info screen better. Toyota, Kia and Hyundai know how to do it better.
The material quality is okay, but it certainly doesn’t feel like a very special environment.There are rubberised liners on the doors which don’t look terrific or feel fantastic, and why there are soft plastic elbow pads, and up high on the dashboard, it is not of the most pristine quality.
Storage is pretty good. There are bottle holders in the doors and two cupholders in the centre console, and the storage nook in front of the shift dial houses a wireless phone charger and two USB ports, plus a 12-volt plug. There is a strange little shelf section in front of the centre console bin, which is not fantastic in terms of size. There are rear bottle holders in the doors, map pockets and a flip-down arm-rest with cup holders.
That rotary dial shifter which does take a little bit of getting used to. Unlike some others, there is no ‘P’ for park button - instead you have to dial it all the way left.
Mercedes is so far keeping mum on the details, ahead of the updated car’s arrival in August, but you can expect to see prices climb a little from their current levels ($61,900 - $100,611, and $120,642 for the C 43 cabriolet).
The C200 will retain 18-inch alloy wheels, artificial leather (and electric in the front) seats, nav, ambient interior lighting and keyless entry and push-button start, but critically adds a new 12.3-inch screen in the driver’s binnacle that replaces the traditional dials. It joins a landscape-oriented 10.25-inch centre screen - both now standard across the C-Class range - which propels the cabin into a clean and modern-feeling future.
The C220d and C300 features list will likely change little, but all get Mercedes’ new 'Touch Control' steering wheel, as well as new LED head and tail-lights, while the C 43 AMG 4Matic gets the best of Merc's autonomous driving technology.
Expect more information to arrive around July. The C 63 AMG is also due for updating, with a new model scheduled to arrive around December.
It’s hard to consider the Ford Escape ST-Line PHEV to be tremendous value with a price tag of $53,440 (MSRP), especially considering it attracts a circa-$15k premium over the equivalent petrol-powered ST-Line version of the Escape. And that price will rise once more from July 1, to $54,440, as Ford says it will increase the ask due to “continued material and freight cost increases”.
But it does offer a few little extras over that petrol model in terms of standard gear, including partial-leather seat trim, a 10-way power-adjustable driver’s seat, and a 10-speaker sound system. That’s in addition to the standard kit you’d find on any ST-Line Escape, which includes 18-inch alloy wheels, LED headlights, sporty-looking front and rear bumpers, lower suspension, keyless entry and push-button start, wireless phone charging, a 12.3-inch digital instrument cluster, flat-bottom steering wheel, Ford’s 8.0-inch touchscreen media system with sat nav, digital radio, Apple CarPlay and Android Auto connectivity, and also a reversing camera and front and rear parking sensors.
There are plenty of other safety inclusions that you’d expect at this price point - check the safety breakdown below for more info.
If you need additional gear to make your ST-Line feel even more special, you can choose the ST-Line Pack option, which adds a power tailgate, heated front seats and matrix-style adaptive LED headlights. That pack costs $1950. Really, it shouldn’t be an option on this top-dollar Escape.
Other plug-in hybrid models close to the Escape PHEV include the Mitsubishi Eclipse Cross Plug-in Hybrid EV (starting from $46,990), but it’s a fair bit smaller, and so is the Kia Niro PHEV (from $46,590).
In the same size bracket as the Escape, there’s only the still-to-arrive Mitsubishi Outlander PHEV (likely to be $60,000 or more) and the MG HS Plus EV, which kicks off at $46,990 drive-away. Soon there’ll be the Mazda CX-60 PHEV, but it’ll likely play closer to the Kia Sorento PHEV (which kicks off at $80,330).
In short, there’s not too much competition, and that could play to the Escape’s advantage. But does it deliver real-world fuel economy savings that you can’t get with, say, a Toyota RAV4 Hybrid (from $36,900)? More on that below.
If your curious about colours, there are three no-cost options - Frozen White, Blazer Blue and Agate Black - while the optional premium paint options include Blue Metallic, Magnetic grey, Solar Silver, White Platinum and Rapid Red, as seen in this review, all of which will add $650 to the bill.
It’s here where the C-Class is at its most updated, serving up a new turbocharged 1.5-litre hybrid engine in the entry-level C200. Alone, it’s good for 135kW/280Nm, but it’s combined with a clever 48-volt system that adds up to 11kW of bonus power low in the rev range, happily plugging the power void usually left by turbo lag when taking off, or if you plant your foot when overtaking.
The C300 is powered by a more conventional 2.0-litre, four-cylinder good for 190kW/370Nm, while the sole diesel (in the C220d) is a four-cylinder unit that produces 143kW/400Nm. All are paired with a nine-speed automatic transmission.
The C 43 4Matic's engine remains a fabulous thing, only now tweaked for a little bit more power. It's good for 287kW/520Nm, and is paired with a nine-speed transmission that sends the power to all four wheels, albeit with a bias toward the rear tyres.
The Escape PHEV is the only model in the range to get a 2.5-litre petrol engine, which runs on the more efficient Atkinson cycle, and has a continuously variable transmission feeding power to the front wheels - that’s right, this Escape is 2WD/FWD.
The tricky bit is that it also houses a clever electric motor and generator, which is teamed to a 14.4kWh battery pack - which is big for a plug-in hybrid car.
The electric motor is capable of 96kW of power, while the petrol engine can produce up to 112kW. All told, the combined system output is pegged at 167kW, though there is no peak torque output figure. Even so, that amount of power is a sizeable number for any midsize SUV, even if this particular one weighs in at more than 1800kg.
Speaking of weight, the PHEV is the least capable towing vehicle in the Escape range. It has a maximum braked towing capacity of 1200kg, where all the others can tow up to 1800kg. Unbraked capacity is unchanged, at 750kg.
Let’s start with the C200, where the addition of the clever hybrid system has helped drop fuel use to a claimed 6.0-6.3 litres per hundred kilometres. The old car delivered 6.5 per hundred, but was slightly quicker from 0-100km/h (7.2sec- 7.7sec).
The C300 will sip a claimed 6.5-6.9L/100km on the same cycle, while the diesel requires a miserly 4.7 litres. The C 43 is the thirstiest, of course, needing 9.1-9.3L/100km on the same cycle.
The C200 makes do with a 41-litre tank (as does the diesel) while the C300 steps that up to a 66-litre tank. And all those numbers related to the sedan body shape, so expect some slight variations if you’re shopping for a coupe cabriolet or estate.
Beware the PHEV fuel consumption figure. That’s a great thing to keep in mind if you’re shopping for one of these cars.
That’s because the combined cycle official figure only takes into account a mix of conditions across 100km of driving. That’s right - only the first 100km. So the best case scenario, for a car that is designed to use its battery to run emissions free until it runs out, before sparingly using the petrol engine to keep going.
As such, it is no surprise that the official combined cycle fuel consumption is just 1.5 litres per 100 kilometres, with CO2 emissions claimed at just 33g/km. That takes into account the WLTP battery range of 56 kilometres stated on Ford’s website.
For reference, I completed my test of the car with a total of 462.7 kilometres travelled, of which, the trip computer stated 292.3km was fully electric. Meaning the remaining 170.4km was driving using petrol.
The indicated energy efficiency was 20.0kWh/100km, which isn’t great against a claimed EV driving efficiency figure supplied by Ford, of 14.8kWh/100km to 15.6kWh/100km.
While the indicated fuel consumption average was 3.1L/100km, so more than double the windscreen sticker’s indicated economy.
However, when I did the maths, I used a real-world average of 3.9L/100km of petrol ($36.15 worth of petrol) and 43.2kWh of electricity (meaning a cost of $9.82 based on the NSW average energy price of $0.2274c/kWh).
So, to do 462.7km I paid $45.97. I think that’s okay, but bear in mind I included several longer trips (Sydney to Glenbrook, Glenbrook to the Southern Highlands and back, and Glenbrook to Sydney and back).
As is always the case, if your intended operation for a PHEV is to use it primarily for urban running within its EV range capabilities, you will be better off than if you push it beyond and use the petrol engine excessively.
For reference, the fuel tank size is 45 litres, which is 12L less than the petrol-only versions. It can run on E10, but only if you can find E10 that is also 95RON premium unleaded.
If you wish, there’s also an app called Ford Pass Connect, which allows you to monitor your car’s state of charge, adjust its start and finish times for recharging and even works as a key for the car to allow remote access, too.
Worth noting the maximum charge rate on a 10-amp plug at home is 2.3kW, while on public charging (which typically runs a higher amperage rate) the max rate is 3.7kW.
Keen to sample the new hybrid tech in the C200, we made a beeline for the cheapest C-Class. And if you’d told me, even a handful of years ago, that a piddly 1.5-litre engine would be enough to drag the 1555kg Benz around, I’d have labelled you crazier than Donald Trump's Twitter account.
The C200’s system is a unique hybrid set-up, in the sense that it only delivers extra power in the tiniest of circumstances, but they’re the areas that it really needs it. From a standstill, the electric motor delivers its extra 11kW of oomph at just the right moment need to help get you moving (the same when overtaking) and it does genuinely make a difference.
It can’t completely overrule the concrete laws of physics, though. Plant your foot on anything that even looks like a hill and you can definitely hear that 1.5-litre engine working hard - interrupting the ambience of the cabin - but keep it in the sweet-spot of the rev range and it’s a quiet, capable-feeling engine that delivers more punch than its size might suggest.
On Germany’s epic autobahns, the needle even sailed past 215km/h without too much encouragement (even if I could have knitted a sweater in time it took to to close the last 10-or-so-kilometres). Is that relevant for Australia? Sadly not, but it does suggest the engine is more capable than we will ever need it to be.
Elsewhere, the not-too-different C-Class rides an absolute dream, smooth-sailing over bumps and road imperfections, and the cabin is serene and comfortable - though there was more wind noise at times than I was expecting.
Downsides? Well, the cheapest C-Class doesn’t feel the most dynamic offering, with the light steering serving up a slight disconnect between the steering wheel and the road below in its most comfortable settings. Switching to Sport improves matters, but if you’re life is mostly city and suburbs, it will matter little.
The nine-speed transmission can behave oddly at times, too; smooth and lightning fast as it climbs the gears, and mostly perfect on the way back down. But I noticed a definite thump occasionally as it shifted down from second to first gear, which stripped a little refinement from the drive experience.
It's more noticeable in the C 43 4Matic AMG, but it's vastly overshadowed by the thick and meaty power delivery from that stonking turbocharged engine. It's a rocket, and while it's not as fast or as loud as its C 63 big brother, I honestly think the tweaked C 43 is all the AMG I'd ever need.
Being the ST-Line grade, you - like it or not - have to deal with the lowered ride and sportier suspension, which makes this car ride a bit more firmly than you might want.
I found the suspension to be the biggest detracting element in terms of the drive experience – the suspension picked up a lot of the small inconsistencies in the road surface and transmitted them into the cabin. It was fidgety a lot of the time, and on road surfaces with very poor quality, it could be a bit uncomfortable.
The steering was also bit too tuned for sportiness for a car that doesn’t really need to be quite so aggressively angled that way. It took a bit of getting used to – it was somehow both twitchy on centre but not quite as responsive across the radius of lock to lock as I’d thought it might be, given the initial steering response.
Having said all that, I threw it through a couple of twisty corners and there was a nice handling balance from the chassis and decent grip from the tyres, but I did notice that - being front-wheel drive, with all that power going through the front tyres, there were some instances of it scrabbling for traction, notably on wet roads and looser surfaces but also out of offset driveways.
Other gripes included brake pedal response that was quite abrupt and very sensitive to stopping inputs.
Now, let’s consider the driving modes.
There are different drivetrain setups depending on what you plan to do. EV Auto does the thinking for you, dipping between EV, hybrid and petrol modes. EV Now prioritises electric driving. EV Later saves your battery charge for when you think you’ll need it. And EV Charge means you’ll use petrol power to drive, and also to replenish the battery pack.
The throttle response was decent in EV mode, and in hybrid mode it is nice and quiet, and it drives in a very smooth way unless you really plant your foot hard, then it can be a bit vocal - but less raucous than a RAV4 under full throttle.
The transition between the different drive modes was relatively seamless, as it will readily go between petrol or electric as required, and the four-cylinder is mostly hushed enough so that you won’t hear it too much, especially if you’re driving at higher speeds when it does.
Indeed it was relatively quiet for the most part, though the tyre noise was quite excessive at higher speeds on very coarse-chip surfaces. And in those instances I noticed I could feel the road surface through the steering wheel and the suspension, as it was quite jittery at times.
There is a low speed warning sound that is omitted below about 25km/h and it was quite handy while driving in enclosed car parks - no more accusations of creeping around silently at the shops.
Further, there are multiple drive modes, including Normal, Eco, Sport, Slippery, and Snow/Sand Assist, all of which are designed to make different situations easier to deal with. They will adjust engine transmission and steering response as well as stability and traction control limitations. I kept it in Normal, though a dabble in Sport showed that you’re allowed a bit more aggression from the powertrain in terms of acceleration.
Detailed specifications for Australia are still being finalised for the C-Class, but we don’t think the standard safety equipment will change much.
So expect a comprehensive suite of airbags (including front, front-side, head for the first and second rows and a driver knee bag), joined by the usual kit of traction and braking aids on the C200. Blind-spot assist, tyre-pressure monitoring and AEB - part of the Collision Prevention Assist Plus package - also arrive as standard.
Higher trim levels will nab active cruise, with stop and go, rear cross-traffic alert, active blind-spot monitoring system and active lane keep assist, while the C 43 scores Mercedes' most advanced auto-driving tech.
Standard safety equipment for the Escape PHEV is on par with the majority of rivals in the class.
It has front autonomous emergency braking (AEB) with pedestrian detection (not cyclist detection, though), adaptive cruise control, lane departure warning and lane-keeping assist, blind-spot monitoring and rear cross-traffic alert, driver fatigue monitoring, traffic sign recognition and a rear-seat occupant reminder system that’ll chime in to tell you to check the back seat before you get out.
There are six airbags - dual front, front side and full-length curtain airbags, but unlike some newer rivals there is no front centre airbag to prevent head clashes.
While specific maintenance pricing is yet to be confirmed, each of these models is covered by three-year warranty, with service intervals pegged at 25,000km or 12 months.
As with the rest of the Ford range, you get a five-year/unlimited kilometre warranty on the car, while the battery pack has its own eight-year/160,000km warranty plan.
And just like most other models in Ford’s range, there is a lifetime capped-price servicing plan, with the first four maintenance visits (due every 12 months/15,000km, whichever occurs first) incurring a $299 fee, which is cheap for the class.
You also get up to seven years of roadside assist if you service your car with Ford’s dealers.