What's the difference?
Most cars get secretly cheapened as they travel through their model lifecycles.
Yes, while facelifts often usher in headline advances like updated electronics and more equipment to boost attention, in too many cases, engineers are forced to cut costs, especially where they cannot be very easily detected, such as with removed sound-deadening, inferior carpet quality and deleted minor items, like bonnet struts. Hello, latest Ford Ranger!
Every cent saved is extra profit made.
Now, we cannot tell at what level – if any – the penny-pinchers pilfered the Lexus UX for its Series II update last year, but the completely unexpected result is a small SUV/crossover that feels and drives noticeably better than before.
Keep reading to find out how and why.
The Nissan Qashqai has had a mid-life facelift which sees the line-up reshuffled, some new technology fitted to the lower grades and a new flagship variant, the N-Design e-Power.
The new top-grade hybrid is being put through its paces this week with my family of three to see if it ticks the boxes when it comes to efficiency and practicality.
Most cars get worse as they age as their makers try and save pennies by scrimping on quality and features. But the reverse seems to be true for the Lexus UX.
The 250h Luxury 2WD we tested is the car that the brand should have launched with back in 2018, with an appealing balance of performance and economy, comfort and sporty handling, as well as refinement and features. The UX has finally come of age.
The facelifted Nissan Qashqai N-Design e-Power is a well-rounded package. It offers comfort, style and decent efficiency. The on-road experience will be the winning factor as it’s sure-footed and easy going to drive. You’ll have the best of both worlds in the city with the hybrid powertrain and small SUV size, which makes this a winner in my books.
A hefty portion of the UX’s engineering underneath is shared with the popular Toyota C-HR. Not that you would necessarily know that by glancing at it.
Even five years on from launch, the current model looks slick and contemporary, and it seems to have informed the styling of newer, larger Lexus SUVs like the latest NX.
Not that you’d call the UX an SUV – it’s very much a higher-riding hatchback, with a ho-hum 160mm of ground clearance.
To put that in perspective, other crossovers are taller: the GLA has 213mm, while Subaru’s new Crosstrek boasts 220mm. At least the UX’s is loftier than the C-HR and its pitiful 137mm.
That said, the angular wheel arches and wide-track stance serves the Lexus well.
The Qashqai is sharply styled with crisp pleating across the body panels and the N-Design comes with unique 20-inch alloy wheels, sequential turn signals and extra black accents across its body which adds to its sporty road-side presence. Our test model’s Fuji Sunset Red paintwork also adds a bit of spice to the kerb appeal.
The cabin immediately feels high end with the mix of synthetic leather and suede that is scattered liberally across the seats, dashboard and doors. The black headliner makes the cabin feel cosy but it becomes bright and airy when you open it to reveal the panoramic sunroof.
The dashboard features both traditional and modern elements with its buttons and dials and the dual 12.3-inch displays, which will satisfy fans of both.
The design looks great, it's plush and well-built inside. The only drawback is how the synthetic leather on the seat feels as it’s a bit too plasticky for my liking but otherwise, the Qashqai has a lovely cabin that should appeal to a lot of people.
The UX’s compact crossover-esque hatchback proportions have implications inside. Inevitably, this is no larger than the (related) Toyota Corolla, despite having the higher seating position.
Beyond that, though, the 2023 model highlights how Lexus has made its so-called ‘gateway’ model better than before.
For starters, despite being the base grade, this UX has a properly premium ambience, backed up by exceptional fit and finish.
From a sensory perspective, the UX looks, smells, feels and sounds like a Lexus should. And by the latter, we mean the cabin is pleasingly isolated from the outside world.
The overhauled touchscreen and multimedia system is a huge step forward for the series. The larger new display looks great and works well – what a monumental improvement over the infuriatingly fiddly old set-up. It’s difficult to see how they’ll improve it. Dependable and glitch-free. Are you listening, all European manufacturers?
Meanwhile, the carryover parts that worked well enough before continue to impress.
The UX’s front seats are sumptuous in their cushy softness and comfort, yet provide sufficient support over longer driving distances.
There’s also the excellent driving position, with most switchgear within grasp. There’s just enough space for taller people to settle in nicely up front. And the basics like ventilation and storage are thoughtfully executed. The climate in the UX is always fine.
Negatives? Don’t worry, we’ve identified several.
As mentioned earlier, the now-better-equipped Luxury does have all the essentials. But for a car that’s approaching $60K-drive-away, we’d expect kerb-side mirrors that dip down when reversing to avoid damaging alloys against gutters; we couldn’t get ours to auto-fold when locking up, either.
Driver vision out isn’t great. Thick pillars and that rising shoulder line make changing lanes and reversing a technology-reliant affair, as it’s difficult to see objects that are too-easily obscured. For the same reasons, a front camera would be useful in this grade.
Others might expect a sunroof, or cooled seats that massage, or a head-up display for the instrumentation, but we’d argue that they’re hardly necessities. Lexus has to upsell buyers to something.
Moving on to the back-seat area betrays the UX’s compactness most.
The back doors have small apertures. Entry/egress is challenging for folk with long legs. Legroom is tight, and three adults abreast would be a struggle, so it’s best to treat the littlest Lexus crossover as a four-seater.
Yet headroom is fine, the appearance and finish remain first class as it is up front, and the basics are all present – air vents, grab handles, coat hooks, overhead lighting, one map pocket, centre armrest with cupholders, two USB outlets, and windows that wind all the way down. Narrow front seats aid with light, vision and ambience, too.
Further back, the luggage area is pretty petite for an SUV, though the boot is (slightly) larger than the Corolla and Mazda3’s. That powered tailgate is useful if your arms are full, but the loading lip is high.
Normal boot floor depth is shallow but most of that flooring can be removed to reveal a hidden compartment underneath.
Small side pockets are also useful. You’ll find a 240V outlet. Bag hooks and floor tie-down hooks are fitted.
And – being a hybrid – there’s no spare wheel, just a tyre inflation kit. And the flimsy cargo cover is there only to keep prying eyes out.
Not big on utility, then, but the UX is true to its role as a Lexus in concentrate form.
While the cabin of the Qashqai isn't huge, there's room enough for four adults to be relatively comfortable on a longer trip, providing the adults in the rear seat aren't pushing too far above the six-foot mark.
Access is good for both rows because of the 175mm ground clearance and wide door apertures. There will be absolutely no grunts or groans getting in and out of this model.
Both rows offer comfortable seating with deep seat beds and thick padding. The front passenger seat isn't powered but still offers decent adjustment, including lumbar support, for even a choosy passenger to feel at ease. I particularly like the two-seat memory position on the drivers' side if you regularly share your vehicle with your other half.
Individual storage is about what you'd expect of a small SUV with the front row getting the best of it. The glove box holds more than a manual, the middle console features a separate shelf for smaller items and you get a dedicated phone cradle which also doubles as the wireless charging pad.
There are a total of eight drink holders (four in the front, four in the rear) in the car, a couple of map pockets in the rear and a boot capacity that's as large as it's non-hybrid siblings at 404 litres.
The boot space is practical with a wide and squarish shape, level loading space and powered tailgate. There is a raised cover over some hybrid stuff that sometimes gets in the way and a dicky-looking cargo cover but otherwise the boot is sufficient for the everyday stuff.
Great to see Nissan including a temporary spare wheel in the hybrid Qashqai, rather than the tyre repair kit that's found in many hybrids and electric cars.
Technology is on the simple side as it lacks the ability to customise much in both the multimedia system or digital instrument cluster but everything still feels logical and easy to use. Also the graphics are clear, so there are no complaints from this party.
The built-in satellite navigation pulls through directions to the coloured head-up display and the wireless Apple CarPlay was easy to connect to and maintained a strong connection this week. There is also wireless Android Auto for those users.
Charging options are solid with each row getting two USB-C ports, while the front also gets a wireless charging pad and 12-volt socket. Another 12-volt socket is found in the boot space.
Let’s list those changes briefly, as they inform the car you see before you.
The pre-facelift UX released in 2018 was criticised for riding too harshly and not being fun enough to drive.
So, Lexus says the MY23 version’s steering rack is better braced, the suspension and rear adaptive dampers have been retuned, the chassis gains more spot welds for added rigidity and the body is now stiffer and stronger than before. These are learnings directly applied from the UX300e EV version released in late 2021.
Most buyers will probably be more impressed with a now two-inch larger touchscreen, updated and (at long last!) easier-to-operate multimedia system, post-crash emergency services-callout should the driver end up incapacitated, upgraded voice recognition system, more-effective lane-keep assistance, improved traction through corners, better surround-view monitor and jazzed-up trim presentation.
Collectively, they strive to finally bring the expected/demanded on-brand qualities lacking from the previous model and in the UX’s largely-patchy competitor set – namely the Audi Q2, BMW X2, Jaguar E-Pace, Mercedes-Benz GLA and Volvo XC40.
This is especially so when sizing up the entry-level front-wheel drive grades (euphemistically dubbed 2WD at these exalted heights) of each, as we have done with the least-expensive hybrid version of the UX, the 250h Luxury from $53,820 (all prices are before on-road costs).
Costing nearly $8000 more than the base 200 Luxury petrol version, the hybrid accounts for the lion’s share of sales, and really has no direct electrified premium rival at that price point, except in the recently-released Alfa Romeo Tonale Ti from $49,900 – though that’s a mild-hybrid set-up with a 48-volt battery.
Along with an electric motor and a small Nickel-metal Hydride (Ni-MH) battery, the 250h Luxury is compellingly equipped for a base grade, including a 12.3-inch touchscreen, wireless Apple CarPlay, wired Android Auto, Bluetooth telephony, ‘Hey, Lexus!’ voice recognition, 10-speaker audio, digital radio, satellite navigation, remote engine-start/door-unlocking/hazard flashers/buzzer, acoustic windscreen glass, heated/powered mirrors, powered steering column, heated/powered front seats, climate control, keyless entry/start, a powered tailgate, roof rails, alarm and 17-inch alloys.
The 250h Luxury also comes with ‘Enhancement Pack 2’, featuring a powered tailgate with kick sensor, a wireless phone charger, cornering lights, headlight cleaners and rear privacy glass.
On the safety front, there’s all the usual driver-assist tech equipment including Autonomous Emergency Braking (AEB), lane-support systems and rear-cross traffic alert, amongst other items. Check our safety section for a full rundown.
So, yes, the UX 250h Luxury represents strong value. Even for a luxury-branded vehicle.
With the mid-life upgrade comes a reshuffle of trim levels and you now have five to choose from, with the second-from-the-top Ti-L available with a choice of two powertrains.
The car on test for this review is the flagship N-Design e-Power, which is a hybrid and its $54,365 before on-road costs price positions it above its small hybrid SUV rivals the Toyota Corolla Cross Atmos 2WD ($47,030 MSRP) and the Hyundai Kona N Line Premium ($46,500 MSRP).
The top grade enjoys a host of premium equipment including synthetic leather and suede upholstery, an electric drivers' seat, heated front seats, a heated leather steering wheel with mounted controls, a panoramic sunroof, one-touch open/close windows (all windows) and keyless entry and start.
Practical equipment feels well-rounded with a handsfree powered tailgate, rain-sensing front wipers and dusk-sensing LED headlights, tilt and telescope adjusting steering wheel, temporary 18-inch spare tyre, and an intelligent key fob with driver memory storage (driver's seat, mirrors, audio and remote tailgate opening).
The technology looks high-end with dual 12.3-inch displays, touchscreen functionality on the multimedia system, wireless Apple CarPlay and Android Auto, built-in satellite navigation, Bluetooth, AM/FM and digital radio. There's also four USB-C ports (2/2), two 12-volt sockets and a wireless charging pad to take care of charging requirements.
There is a 'but' coming though and that's the fact that the N-Design e-Power is meant to be the top grade and yet the model below it, the Ti-L, has more standard equipment for less money ($2K less to be exact)!
The Ti-L includes power adjustment for both front seats as well as a massage function. It also has a 10-speaker Bose premium sound system compared to the six-speaker 'no-name' system of our test car.
The UX’s Corolla/C-HR connection continues with its 2.0-litre (1987cc) twin-cam four-cylinder petrol engine, delivering 107kW of power at 6000rpm and 188Nm of torque between 4400 and 5200rpm.
The 250h Luxury pairs that with an 80kW/202Nm permanent magnet motor and 1.4kWh Ni-MH battery, for a combined power output of 135kW. A second, rear-mounted motor is available in higher grades, providing all-wheel drive. But not in this Luxury guise.
As with most Toyota and Lexus hybrids, charging is only via the petrol engine and recuperated energy from braking. Electric-only drive is only offered during brief spells of low-speed light-throttle driving, or off-throttle coasting where conditions allow.
Drive is sent to the front wheels via an electronically-controlled continuously variable transmission (CVT). Three modes are offered – 'Eco', 'Normal' and 'Sport'.
Tipping the scales at 1625kg (kerb), the 250h Luxury offers a power-to-weight ratio of nearly 83.1kW per tonne. That’s a hefty output for a hybrid. Top speed is 177km/h, with 0-100km/h needing 8.5 seconds.
Underpinning that performance is a MacPherson-style strut-front and a multi-link rear suspension set-up.
The flagship N-Design is a hybrid and pairs a 1.5-litre three-cylinder turbo-petrol engine and a single electric motor. Together they produce up to 140kW of power and 330Nm of torque but how they interact is the fun part.
Usually hybrids use both components to drive the wheels but this uses the petrol engine to charge its battery so the electric motor can drive the front wheels. What does this mean? Think of engine as a generator. It translates to a driving experience that leans more towards the EV than internal combustion (ICE), especially around town.
The N-Design e-Power has a single-speed reduction-gear transmission, or an ‘e-CVT’ and it’s a very smooth example.
Officially, the 250h averages an impressive 4.5 litres per 100km on the combined cycle, which is just 103 grams per kilometre of carbon-dioxide emissions.
Now, out in the real world, with plenty of inner-city and urban driving as well as a spell of fast highway runs punctuated by some very heavy-footed acceleration, we managed just under 7.4L/100km pump-to-pump.
That’s not too bad given how hard our UX was caned. The trip meter showed 5.6L/100km over the same distance (nearly 400km).
This is one Lexus hybrid that will happily sip from the standard 91 RON unleaded petrol pump. With a fuel tank capacity of a smallish 43 litres, expect a range of between 930km and 1000km.
For a luxury small crossover, these are economical figures.
The N-Design e-Power has a claimed combined fuel cycle usage figure of 4.8L/100km, which is slightly higher than its rivals but it does have a larger fuel tank of 55L which means you should get a theoretical driving range of up to 1145km.
After doing a mix of open-road and city driving this week, my real world fuel use has popped out at 6.2L/100km and that’s based on my kilometres travelled and litres filled at the bowser. I’m happy with that result overall because I’ve certainly not been shy with pushing and testing this model out.
Nissan recommends a minimum of 95 RON unleaded petrol to be used but 91 RON is also acceptable.
Before driving the 2023 UX250h hybrid, there was some trepidation.
All versions of the original series from 2018 were tested previously, and in every one bar the base 200 on small wheels and tyres, none lived up to the promise of a premium Lexus crossover. A harsh ride, excessive noise intrusion and dull handling made this model a disappointment.
That’s all in the past, thankfully, thanks to a sustained program to save the UX from mediocrity. The company really got the basics wrong the first time around with the horrid CT200h predecessor back in 2011, so we imagine that it would be damned if this was going down the same sorry path again.
In the 250h Luxury, as reviewed here, it is difficult to objectively fault the way everything works and drives.
Let’s start with performance. Even in Normal or Eco mode, the UX steps off the line briskly, and initially at least, it’s the electric motor and battery that silently whooshes the car forward.
If you’re gentle, you can reach speeds of up to about 40km/h before the petrol engine chimes in unobtrusively.
Beyond that, there’s a stream of electric power you can feel, keeping the acceleration coming on strong, even as speeds rise above 100km/h.
This is also true for Sport mode, except that it all happens a bit quicker and earlier, and with extra urge.
And the welcome news here is that the CVT doesn’t really make the engine sound too droney, unless the driver is mashing the pedal to the metal.
Travelling along at normal urban speeds, there’s a seamless transition from electric-enhanced petrol propulsion back to electric-only if the conditions are right – such as when coasting off-throttle.
This is most common in heavier traffic, and the resulting smoothness and quietness adds to a refined and relaxed experience.
About our only objection is when you apply the brakes. In our test car, they felt a little on/off, like a switch. At times, they seemed too grabby for smooth stopping.
That said, the driver can downshift using the gear lever to provide powertrain braking, to help minimise snatchiness.
Road noise seems to be more muted than before, supporting Lexus’ claims that retuning the suspension and beefing up the structure/chassis has helped with refinement.
We wouldn’t say the UX is at the top of the class for quietness, especially on Australia’s coarse-bitumen highways, but now things have hushed sufficiently enough for a crossover purporting to be a premium.
Where the suspension changes really transform the UX, at least on the 215/60R17 tyres the Luxury wears, is how much softer and comfier the ride is.
Where before there was suddenness there’s now suppleness, substantially improving the experience. We wonder whether the bigger-wheeled rubber the richer grades receive are as well-resolved.
As the 250h Luxury is not trying to be a hot hatch, the resulting body lean through fast corners is a happy trade-off, though it’s not so roly-poly that handling composure is adversely affected.
Plus, the steering – while light and easy at parking speeds – still offers enough response and feedback for most drivers to enjoy taking the UX for a cross-country blast once in a while.
To that end, the steering’s weighting does increase in Sport mode… though you won’t be selling your Peugeot 205 GTi for one just yet, but that previous dullness is history. In fact, whether behind the wheel or ensconced in one of the inviting outboard seats, the UX250h as a whole is a much sunnier experience all-round than before.
Driving the flagship grade feels the same as sliding a hot knife through butter - smooth and effortless. The steering has been direct for everything I’ve thrown at it - a winding coast road, quick city lane changes and navigating small car parks.
The N-Design handles happily on the open road and the city. Around town it stays primarily in EV mode with small interjections from the engine when you accelerate quickly. The switch between the two can deliver a loud burring sound but it’s otherwise quiet.
The only time it gets a little loud inside is at higher speeds and you’ll notice some tyre noise but it’s not enough to warrant raising your voice to chat. Ride comfort is up there with the best and despite a firm-feeling suspension, it doesn’t translate to a stiff ride.
The visibility is good from my driving position and power is delivered promptly, making this feel sure footed and capable. There is a tendency to over-rev at higher speeds but it doesn’t feel underpowered.
Parking the Qashqai is a simple affair because of the clear quality 360-degree camera system, as well as the front and rear parking sensors. You can fit it anywhere and it has a tight 11.1m turning circle, which makes it a friend in the city.
Tested in 2019, the UX has managed an ANCAP crash-test rating of a maximum five stars. The rating applies to all models built from October, 2020, onwards.
That’s no surprise, given the level of standard safety equipment fitted, even to this entry-level 250h Luxury grade.
You’ll find eight airbags – dual front, side chest, side head and driver and passenger knee – as well as Lexus’ ‘Pre-collision safety system’ with AEB for pedestrian (day/night) and cyclist (day) detection and daytime intersection assistance.
The AEB functions from 10km/h to 180km/h and the lane support systems between 50km/h and 180km/h.
Also included is lane-keep assist, speed-sign recognition, rear cross-traffic alert, parking support braking, blind-spot monitor, emergency steering assist, auto high beam, full stop/go adaptive cruise control and front and rear parking sensors.
Anti-lock brakes with brake assist and electronic brake-force distribution, traction control, stability control, active cornering assist, four-wheel disc brakes and a reverse camera are fitted.
Lexus’ Connected Services offers SOS emergency call, stolen vehicle tracker and other GPS-based assistance features.
The outboard rear seats include ISOFIX child restraint anchors and there are three top tethers for baby capsule/child seat straps across the second row.
The Qashqai has a maximum five-star ANCAP safety rating from testing done in 2021 and features seven airbags which include a front centre airbag.
The robust safety equipment list includes intelligent seat belt reminder (all seats), blind-spot monitoring, manual rear child door locks, driver attention alert, rear collision avoidance, rear cross-traffic alert, emergency lane keep assist, lane keeping aid, lane departure alert, 360-degree view camera system and front and rear parking sensors.
The Qashqai has ISOFIX child seat mounts on the rear outboard seats and three top tether anchor points but two seats will fit best.
Auto emergency braking (AEB) with forward collision warning, car, pedestrian, cyclist and junction turning assist is standard and operational from 10 to 80km/h (up to 130km/h for car) but it's more common to see that starting figure hover around 5.0km/h.
The only safety item that feels intrusive when in use is the lane centring aid on the adaptive cruise control. It really hugs the inside line and sits too close for my liking, which made me feel like I was fighting the car when it was activated. The traffic sign recognition technology also got the speed sign wrong more times than not.
Lexus offers a five-year/unlimited kilometre warranty and roadside assistance.
Service intervals are at 12 months or 15,000km.
The first three scheduled services are capped at $495 each, with the work carried out detailed online.
The Qashqai is covered by Nissans new 10-year/300,000km warranty which is class leading but you have to service on time and with a Nissan service centre, otherwise it’s the standard five-year/unlimited kilometre warranty. On those same terms, you also get auto-renewal on every service for roadside assistance.
There is a five-year capped-price servicing program which costs a flat $1995 and is competitive for the class, while servicing intervals are every 12 months or 10,000km, whichever occurs first.