What's the difference?
You’re after a premium SUV with size for five, without exceeding the ideal metropolitan footprint. It should have adequate oomph for occasional forays into wider open spaces, but offer enough comfort and luxury to keep you cool and relaxed in the city.
And you’d rather look at something outside the predictable Euro brand path. The Lexus UX 200 F-Sport may just be your ideal urban companion.
No it isn’t an all-new car. It might look like it, but the 2021 Lexus IS is actually a heavy facelift of the existing model, which originally went on sale way back in 2013.
There have been significant changes to the look of the new Lexus IS, including a revised front and rear end, and the company has widened the track and made “substantial chassis changes” to make it handle more adeptly, too. Plus there is a whole raft of newly added safety features and in-car technology, despite the cabin being, largely, a carryover affair.
Suffice to say that the new Lexus IS 2021 model - which the brand describes as having been “reimagined” - carries over a few strengths and weaknesses of its predecessor. But does this Japanese luxury sedan still have enough quality traits to compete with the likes of its main rivals - the Audi A4, BMW 3 Series, Genesis G70 and Mercedes-Benz C-Class?
Let’s find out.
The Lexus UX 200 F Sport really steps up in the urban context. It’s big enough, energetic enough (especially using the Sport setting and the CVT’s manual mode), and delivers good value for the price. We’d like more boot space, a little more room in the back seat, and the Remote Touch media interface deposited in the bin. But overall it’s a great premium option for young families or active couples in the city.
The new-look Lexus IS takes several steps forward over its predecessor - it’s safer, smarter, sharper to look at and still pretty well priced and equipped.
It is feeling its age inside, and the competition has moved on in terms of engines and EV tech. But even so, if I was buying a 2021 Lexus IS, it would have to be the IS350 F Sport, which is just the most fitting version of this car, though the IS300h Luxury does have plenty to like for the money, too.
Design is a key differentiator for Lexus, with a love-it-or-hate-it polarising design language standing the brand’s current products apart in pretty much any car park.
The exterior takes a classic SUV profile and adorns it with an arresting mix of angles outlining everything from the signature ‘spindle grille’ and gaping front air vents to the jagged headlights, and wheel arch overfenders.
A dark chrome finish on key exterior trim elements, as well as the standard 18-inch alloy rims, adds to the premium look..
The rear is a riot of different shapes and surfaces, the full-width tail-light standing proud of the body like a low-relief sculpture, and the surface of the rear hatch door chamfered and contorted through multiple planes.
The back bumper is blinged up with more dark chrome, and features a diffuser style section underneath it.
The interior will be instantly recognisable to any current Lexus owner, the relatively complex, multi-layered dash design finished in a uniform grey, spiced up by the odd splash of brushed metal and our car’s standard white ‘leather accented’ trim.
The broad 10.3-inch multimedia screen is neatly integrated alongside a compact instrument binnacle housing a crystal clear configurable digital instrument display above the centre stack, and all the controls are clear and easy to use, with one exception.
The Lexus ‘Remote Touch’ pad used to manage multiple media and vehicle functions is torture. Despite available adjustments for speed and sensitivity, even on its most benign setting it is maddeningly over-reactive and inaccurate.
You either get the Lexus look or you don’t, and I think this latest version is possibly more agreeable than the IS in years gone by.
That’s partly because the brand has finally done away with the odd spider-eyes twin-section headlights and daytime running lights - now there are more traditional headlight clusters, which look a lot more resolved than before.
The front end still features a bold ‘spindle’ grille, which gets different treatment depending on the grade, and the front, to my eye, looks better than before but still very much stuck in its ways.
At the side you’ll notice the giveaway windowline hasn’t changed, despite the chrome trim line having broadened as part of this facelift, but you can tell the haunches have muscled up a bit, with the new IS now 30mm wider overall, and the wheel sizes are 18s or 19s, depending on the grade.
The rear accentuates that width, with an L-shaped lighting signature now spanning the entire re-sculpted boot lid, giving the IS a pretty tidy rear end design.
Overall dimensions for the IS are 4710mm long, making it 30mm longer nose to tail (on an unchanged 2800mm wheelbase), while it now spreads across 1840mm (+30mm) and is 1435mm tall (+5mm).
The exterior changes really are impressive - I think it is a more purposeful but also more pleasant looking car now than it ever has been in this current generation.
The interior? Well, there’s not a whole lot to talk about in terms of design changes, aside from the repositioned and larger media screen - which sits 150mm closer to the driver because it’s now a touchscreen with the latest smartphone mirroring tech. Otherwise it’s a carryover affair, as you can see from the interior pictures.
It might be a relatively compact SUV in the wider world, but at a bit less than 4.5 metres long, slightly more than 1.8m wide, and just over 1.5m tall, the Lexus UX is fairly sizeable if your natural habitat is the urban environment.
But it’s far from oversized, and the UX has a tight space ace up its sleeve in the form of a 10.4m turning circle. It might sound like a large arc, but that’s a full metre less than the only marginally longer Lexus NX, and considerably inside the bigger Lexus RX’s radius.
And the difference between a clunky three-point turn, and a swift U-turn in a tight traffic environment is massive. So, gold star there.
On the inside, day-to-day practicality in the form of cabin storage runs to a pair of cupholders in the front centre console, with a (Qi) wireless charging mat ahead of them, a decent glove box, as well as generous door bins with enough space for full-size bottles.
A large lidded storage box between the seats contains two USB ports, an ‘aux-in’ socket, and a 12V outlet. It also features the Lexus party trick of hinging open towards the driver or passenger depending on which side button you've pressed. Clever.
There’s a fold-down centre armrest with twin cupholders in the back, but there are no storage pockets on the front seatbacks, or bins in the doors.
Speaking of which, the rear door apertures are tight, making it more of a struggle than it should be for anything above average size adults to get in and out.
Rear headroom is good, although legroom is tight, and shoulder room will be squeezy for grown-ups. That said, twin air vents in the rear of the front centre console is a welcome addition in a car of this size, as are two USB charging ports to keep devices topped up and occupants happy.
Boot space is 371 litres (VDA) with the rear seats upright, which is modest. The small and medium suitcases from our three-piece set fitted in, but there wasn't much space left over. The bulky CarsGuide pram will squeeze in… just. And of course, the second-row backrest split-folds 60/40 to liberate extra capacity.
There are tie-down anchor points at each corner of the cargo floor, a 12-volt power outlet, strategically placed bag hooks and bright lighting, but don’t bother looking for a spare wheel, the Dunlop SP Sport Maxx tyres are run-flats.
There’s a button on the key fob that seems to indicate it remotely opens the rear cargo door, but in my experience it remained a non-cooperative mystery.
Towing capacity is the same, rather lightweight 750kg whether the trailer you’ve connected is braked or unbraked.
The interior design of the IS, as mentioned, hasn’t changed dramatically, and it is starting to feel old compared to some of its contemporaries.
It’s still a nice place to be, with comfortable front seats with electric adjustment and heating across all grades, and cooling on many variants, too.
The new 10.3-inch touchscreen media system is a nice unit, and means you can essentially do away with the silly trackpad system that still resides near the gear selector, so you may still end up bumping it accidentally. And the fact the IS now has Apple CarPlay and Android Auto (though neither are wirelessly connectable) does further its appeal on the multimedia front, as does the standard 10-speaker Pioneer stereo - though the 17-speaker Mark Levinson unit is an absolute blinder!
The centre stack below the media screen retains a CD player, and still has the electromagnetic temperature adjustment sliders as well. That part of the design is dating it just as much as the transmission tunnel console area, which looks a bit out of touch by modern standards, though still incorporates a pair of cup holders and a reasonably large centre console bin with soft armrest padding.
The front doors feature trenches with bottle holders as well, while in the rear doors there is still no drink storage - a carryover annoyance from the pre-facelift model. However, the middle seat in the back doubles as an armrest with pop-out cupholders, and there are rear air vents too.
Speaking of that middle seat, you wouldn’t want to sit in it for long, as it has a raised base and uncomfortable backrest, plus there’s a huge transmission tunnel intrusion eating into leg and foot space.
Outboard passengers also miss out on toe room, which - for my size 12s - is an issue. And it’s hardly the roomiest second row in this class for knee room and headroom, as my 182cm frame was a touch squished behind my own driving position.
Children will be better catered for in the back, and there are two ISOFIX anchorages and three top-tether attachment points for baby seats.
The boot capacity varies on the model you buy. Choose an IS300 or IS350 and you score 480 litres (VDA) of cargo capacity, while the IS300h has a battery pack that robs it of some boot space, with 450L available.
At $53,450, before on-road costs, the UX 200 F Sport is a premium, 2.0-litre compact SUV lining up against some sharp competition in the form of Audi’s Q3 35 TFSI Launch Edition ($52,750), the BMW X1 sDrive 2.0i M Sport, ($51,750), the Mercedes-Benz GLA 180 ($48,690), and Volvo’s XC40 T4 Inscription ($51,990). All four-cylinder, and front-wheel drive, except for the all-wheel drive Volvo.
The 200 is the entry-point to a three-level UX model range, and F Sport is the highest of three specification grades (above ‘Luxury’ and Sports Luxury’).
Fifty grand is a significant financial threshold, and when you’re lining up against a batch of big name European competitors, the standard equipment list is critical. And the 200 F Sport comes to the party with an impressive number of boxes ticked.
Aside from the active and passive safety tech detailed in the safety section below, the UX 200 F Sport features a leather-accented F Sport shift lever and heated steering wheel, power-adjustable steering column, leather-accented seat trim, eight-way power-adjustable, heated and ventilated F Sport front seats, Qi wireless phone charging, active cruise control, keyless entry and start, dual-zone climate control air (including ‘Lexus Climate Concierge’ management of climate, front seats, and the steering wheel), 18-inch alloy wheels, illuminated entry, and F Sport alloy-accented pedals.
Also included are bi-LED headlights (with auto levelling and adaptive high beam), LED fog lights, LED tail-lights, adaptive variable suspension, five drive modes (Eco, Normal, Sport, Sport+, Custom), a rear performance damper, paddle shifters, an 10.3-inch multimedia screen, 7.0-inch digital driver information display, reversing camera, parking sensors (front and rear), satellite navigation (with live traffic updates), eight-speaker audio (with digital radio), and voice recognition for media and other functions.
No Apple CarPlay or Android Auto connectivity here, though, as Lexus sticks with its own media/audio connection set-up.
Our test example was fitted with an optional moonroof ($2500) and premium ‘Cobalt Mica’ paint ($1500), for an as-tested price of $57,450.
Other colours available are: 'Khaki Metal' (green), 'Carnelian' (orange), 'White Nova', 'Mercury Grey', 'Premium Silver', 'Titanium' (silver), 'Onyx' (black), 'Graphite Black', and 'Caliente' (red).
The updated 2021 Lexus IS range has seen a number of pricing changes, and a reduction of variants, too. There are now five IS models available, down from seven prior to this update as the Sports Luxury model has been axed, and you can only get the IS350 in F Sport trim now. However, the company has expanded its “Enhancement Pack” strategy across the different variants.
Opening the range is the IS300 Luxury, which lists at $61,500 (all prices listed are the MSRP - not including on-road costs, and are correct at time of publishing). It has the exact same equipment as the IS300h Luxury model, which is $64,500, and that ‘h’ stands for hybrid, which will be detailed in the engines section.
The Luxury trim is equipped with items such LED headlights and daytime running lights, 18-inch alloy wheels, proximity keyless entry with push-button start, a 10.3-inch touchscreen multimedia system with satellite navigation (including live traffic updates) and Apple CarPlay and Android Auto smartphone mirroring tech, plus a 10-speaker sound system, eight-way power-adjustable front seats with heating and memory settings for the driver, and dual-zone climate control. There’s also auto headlights with auto high beam, rain sensing wipers, power steering column adjustment, and adaptive cruise control.
Indeed, there’s a raft of safety technology included - more on that below - and there’s also a number of Enhancement Pack options.
Luxury spec models can be equipped with a choice of two Enhancement Packs: the $2000 Enhancement Pack adds a sunroof (or moonroof in Lexus speak); or Enhancement Pack 2 (or EP2 - $5500) further adds 19-inch alloy wheels, a 17-speaker Mark Levinson sound system, cooled front seats, high-grade leather-accented interior trim, and a power-operated rear sunshade.
The IS F Sport trim line is available across the IS300 ($70,000), IS300h ($73,000) or the V6-powered IS350 ($75,000), and it adds a number of additional features over the Luxury grade.
As you can probably tell, F Sport models get a sportier look, with a body kit, 19-inch alloy wheels, standard fit adaptive suspension, sports front seats with cooling, sports pedals, and five drive modes to choose from (Eco, Normal, Sport S, Sport S+ and Custom). The F Sport grade also includes a digital instrument cluster with an 8.0-inch display, as well as leather-accented trim, and scuff plates.
Buying the F Sport grade allows customers to add further goodies by way of the Enhancement Pack for that grade, which costs $3100 and includes the sunroof, 17-speaker sound system and rear sunshade.
What’s missing? Well there’s no wireless phone charging in any grade, and no USB-C connectivity either. Note: the spare wheel is a space saver in the IS300 and IS350, but there is only a repair kit in the IS300h as there are batteries where the spare wheel would go.
There’s no go-fast IS F model sitting at the top of the tree here, nor is there a plug-in hybrid to compete against the circa-$85K BMW 330e and Mercedes C300e. But the fact the IS models all come in below $75K means it’s a pretty decent value proposition.
Sitting under the UX 200’s bonnet is the 2.0-litre (M20A-FKS) four-cylinder petrol engine. It’s an all-alloy, naturally aspirated (non-turbo) design producing 126kW at 6600rpm and 205Nm at 4800rpm.
Versions of this engine are also used in the Toyota Corolla, RAV4, and Camry, the relatively new (2018) unit featuring dual ‘VVT-i’ (Variable Valve Timing-intelligence) managed by an electric motor on the intake side and conventional hydraulic actuation on the exhaust side, plus a combination of direct- and port-injection, as well as electronic throttle control.
Drive goes to the front wheels via a Continuously Variable Transmission (CVT), with a conventional first gear added to aid take-off, and ‘steps’ to mimic normal ratios accessible via wheel-mounted paddles. More on those in the driving section.
The engine specs depend on the powertrain you choose. And at a glance there’s no variance between the earlier version of the IS and the 2021 facelift.
That means the IS300 model still runs a 2.0-litre turbocharged petrol motor producing 180kW of power (at 5800rpm) and 350Nm of torque (at 1650-4400rpm). It has an eight-speed automatic transmission, and like all IS models, it is rear-wheel drive (RWD/2WD) - there is no all-wheel drive (AWD/4WD) model here.
Next up the spectrum is the IS300h model, which has a 2.5-litre four-cylinder Atkinson cycle petrol motor teamed to an electric motor and nickel metal hydride battery pack. The petrol engine is good for a 133kW (at 6000rpm) and 221Nm (at 4200-5400rpm), and the electric motor produces 105kW/300Nm - but the combined total maximum power output is 164kW, and Lexus doesn’t provide a maximum torque figure. The 300h model runs a CVT automatic transmission.
The big horsepower offering here is the IS350, which runs a 3.5-litre petrol V6 engine, producing 232kW of power (at 6600rpm) and 380Nm of torque (at 4800-4900rpm). It runs an eight-speed auto.
All models have paddle-shifters, while the two non-hybrid models have seen tweaks to the transmission software that is said to “estimate driver intentions” for better enjoyment.
Claimed fuel economy for the combined (ADR 81/02 - urban, extra-urban) cycle is 5.8L/100km, the UX 200 emitting 132g/km of CO2 in the process.
This time around we had several weeks with the car, staying mainly within the urban environment (thank you COVID-19), with some brief freeway running thrown in, and we recorded an average of 8.9L/100km, which is a solid miss on the factory claim, but still good enough to deliver a range well in excess of 500km between fills.
Another plus is a minimum fuel requirement of 91 RON ‘standard’ unleaded, and you’ll need 47 litres of it to fill the tank.
There’s still no diesel model, no plug-in hybrid and no full electric (EV) model - which means that while Lexus was at the forefront of electrification with its so-called “self-charging” hybrids, it is falling behind the times. You can get plug-in versions of the BMW 3 Series and Mercedes C-Class, and the Tesla Model 3 plays in this space in full-electric guise.
As for the fuel-sipping hero of this trio of powertrains, the IS300h is said to use 5.1 litres per 100 kilometres on the combined cycle fuel test. In reality, our test car’s dashboard showed 6.1L/100km across a mix of driving.
The IS300 with its turbocharged 2.0L engine is next best for fuel use, claiming 8.2L/100km. On our short launch drive of that model, we saw 9.6L/100km on the dashboard.
And the full-fat IS350 V6 petrol claims consumption of 9.5L/100km, while on test we saw 13.4L/100km.
The emissions for the three models are 191g/km (IS300), 217g/km (IS350) and 116g/km (IS300h). All three are Euro 6B compliant.
Fuel tank capacity is 66 litres for all models, meaning your mileage range for the hybrid model could be considerably longer.
This was my second time in a UX 200 within the last 12 months, but this time the loan period extended to around six weeks, covering the time much of the globe was in lockdown in response to the coronavirus.
So essential trips around town were the only ones being taken. But more time behind the F Sport’s wheel highlighted some of this UX 200’s dynamic strengths, particularly aspects of the continuously variable transmission (CVT).
This Toyota designed CVT has the advantage of a conventional first gear to give the UX some extra urgency from step-off. And when you’re predominantly in stop-start traffic (although there wasn’t too much of it), that’s a big help.
Like all CVTs, in set-and-forget Drive mode, this unit aims to keep the engine in its operating sweet spot, constantly balancing performance and economy goals; the downside being a droning engine noise. For those old enough to remember manual gearboxes it feels like a constantly slipping clutch.
But slip into ‘Manual’ and the CVT is able to mimic ratio points, and using the wheel-mounted paddles to shift between them lifts driver engagement massively, even in the compacted urban context.
In terms of outright performance, a kerb weight nudging 2.0 tonnes and a peak torque number (205Nm) that doesn’t arrive until a lofty 4800rpm goes a long way towards telling the UX 200 F Sport acceleration story. Lexus claims 0-100km/h in a reasonably brisk 9.2sec.
The UX is underpinned by the ‘Lexus Global Architecture – C’ platform (a Lexus name for Toyota’s TNGA chassis architecture) and suspension is by struts at the front and trailing wishbones at the rear, with the F Sport featuring adaptive variable suspension and a rear performance damper, the latter designed to improve chassis rigidity and minimise vibrations.
Overall ride comfort is really nice, although the standard 18-inch alloy rims are shod with 225/50 Dunlop SP Sport Maxx run-flat tyres and they’re relatively noisy, with an accompanying tendency to follow irregularities in the road surface.
Dial up the Sportier drive settings and everything tightens up appreciably, so if you’re that way inclined, the sport part of the F Sport’s personality is there to be explored.
The electrically assisted steering delivers decent accuracy and road feel, With some momentum up, the UX 200 F Sport feels balanced and predictable, putting it’s power down nicely, if you decide to break away for a brisk B-road run.
Braking is by ventilated discs at the front (305mm) with solid rotors at the rear (281mm), and stopping power is reassuringly firm.
As mentioned earlier, a tight 10.4m turning circle makes parking easy, supported by a high-quality reversing camera and proximity sensors front and rear.
Under the heading of general observations, the driver’s seating position is great - comfy and secure, a one-touch up and down function on all windows is a nice… touch, and the configurable instrument cluster (which includes the central dial physically sliding into different positions) is functional and fun.
With the engine at the front and drive to the back, it has the ingredients for a pure driver’s car, and Lexus made a bit of a big deal about the new-look IS being more focused thanks to chassis adjustments and track width improvements - and it does feel a pretty nimble and tied-down car in the twisty stuff.
It is competent at stitching together a series of corners, and the F Sport models are particularly adept. The adaptive suspension in those models includes both anti-dive and anti-squat tech, which is designed to make the car feel solid and flat on the road - and it does, thankfully without feeling twitchy or uncomfortable, with good suspension compliance even in the most aggressive Sport S+ drive mode.
The 19-inch wheels on F Sport models are fitted with Dunlop SP Sport Maxx rubber (235/40 front, 265/35 rear) and there’s plenty of tarmac tenacity.
The grip from Luxury-spec models on 18s could be better, with those Bridgestone Turanza tyres (235/45 all around) proving not quite the most enthralling.
Indeed, the IS300h Luxury I drove felt very different in character to the F Sport IS300 and 350 models. It was surprising how much more of a plush-focused model the Luxury grade feels, and likewise it wasn’t as impressive in dynamic driving due to the tyre grip and less-enthusiastic drive mode system. The non-adaptive suspension is a touch more jittery too, and while it’s not to the point of discomfort, you might expect better for a car on 18s.
Across all models the steering is accurate and direct enough, with predictable response and decent feel to the driver’s hands for this electric power steering setup. The F Sport models have even further retuned steering for “an even sportier drive experience”, though I found at times it could feel a little numb for rapid changes of direction.
As for engines, the IS350 is still the pick. It has the best zest, and feels the most fitting powertrain for this model. It sounds good, too. The auto transmission is pretty clever, there's easily enough pulling power, and it's probably going to be the last of the non-turbo V6s in Lexus's line-up when this cars life-cycle is up.
The IS300's turbo engine was the most disappointing, lacking some urge and constantly feeling bogged down by turbo lag, transmission confusion, or both. It felt underdone in enthusiastic driving, though in dull day-to-day commuting circumstances it came across as more acceptable, though the remapped transmission software was far less impressive in this application than in the IS350.
The IS300h was a lovely, quiet and refined experience all around. It’s the one you should go for if you don’t really care about all that go-fast stuff. The powertrain is proven, it accelerates with nice linear delivery, and at times it’s so hushed I found myself looking down at the instrument cluster to see if the car was in EV mode or if it was using the petrol engine.
The Lexus UX scored a maximum five-star ANCAP rating when it was assessed in November, 2018.
Active (crash avoidance) tech includes expected features like ABS, EBD, BA and stability and traction controls, while the standard ‘Safety Sense+’ system includes the ‘Pre-collision system’ (Lexus-speak for AEB) with pedestrian and daytime cyclist detection, traffic-sign recognition, active cruise control, evasive steering assist, ‘Lane Tracing Assist’, active high beam control, blind-spot monitoring, and a reversing camera, as well as ‘Rear Cross Traffic Alert’, and a tyre inflation warning system.
But then to help minimise injury if an impact is unavoidable, the UX boasts eight airbags (driver, front passenger , driver's knee, side, cushion and curtain side) as well as a forward collision warning and pre-collision braking system. Impressive.
There are also three top tether points for baby capsules/child restraints across the rear seat, with ISOFIX anchors in the two outer positions.
Safety equipment and technology has been upgraded for the IS 2021 model range, though it is expected to carry over its existing five-star ANCAP crash test rating from 2016.
The facelifted version scores auto emergency braking (AEB) with day and night pedestrian detection and daytime cyclist detection (from 10km/h to 80km/h) and car detection (10km/h to 180km/h). There’s also all speed adaptive cruise control with low speed following.
The IS also has lane keeping assistance with lane departure warning, lane trace assist, a new system called Intersection Turning Assist which will brake the car if the system judges the traffic gap isn’t big enough, and there’s also road sign recognition.
Plus the IS has blind-spot monitoring on all grades, as well as rear cross-traffic alert with auto braking (below 15km/h).
And beyond that, Lexus has added new Connected Services features, including an SOS call button, automated collision notification if an airbag deploys, and stolen vehicle tracking.
Where is the Lexus IS built? Japan is the answer.
From its arrival in Australia in the late ‘80s, Lexus has made the ownership experience a high priority. In some areas it’s still at, or near the top of the after-sales class, but in others the grades are slipping.
For example, the standard Lexus warranty in Australia is four years/100,000km. When you have both luxury newcomer, Genesis, and the most established of them all, Mercedes-Benz, at five years/unlimited km, that offer is off the pace.
Sure Audi, BMW, and others are at three years/unlimited km, but the game has moved on for those brands, too. Plus, the mainstream market standard is now five years/unlimited km, with some at seven years.
On the other hand, the ‘Lexus Encore Privileges’ program provides 24-hour roadside assistance for the duration of the warranty, as well as access to owner events and special offers.
A flat tyre during our time with the UX offered a glimpse of that experience, with a flat-bed arriving to take the wounded F Sport away, returning it the next day, ready to roll. Very nice.
Service is scheduled for 12 months/15,000km (whichever comes first). The first service is free, the second is $631, the third $523, and the fourth $631.
A Lexus loan car is provided while your pride and joy is in the workshop, or a pick-up and return option (from home or office) is available. You’ll also receive a complimentary wash and interior vacuum. Not bad.
On paper, Lexus’s ownership offer isn’t quite as enticing as some other luxury car brands - but it has a strong reputation for blissful ownership.
The Lexus Australia warranty period is four years/100,000km, which is better for duration than Audi and BMW (both three years/unlimited km) but not as accommodating as Mercedes-Benz or Genesis, each of which offer five-year/unlimited km warranty.
The company has a three-year capped price servicing plan, with maintenance every 12 months or 15,000km. The first three visits cost $495 each. That’s okay - but Lexus doesn’t offer free servicing like Genesis, and nor does it offer prepaid service plans - for three to five years for a C-Class, and five years for Audi A4/A5, for instance.
There is complimentary roadside assistance for the first three years, too.
That said, the company has its Encore ownership benefits program that allows a number of experiences and deals, and the service team will collect your car and return it, leaving you with a loan car if you need it.