Lexus Rx450H+ vs Ford Tourneo Custom

What's the difference?

The new Lexus RX450h+ Sports Luxury is packed with a wealth of premium features and strikes a solid balance between refinement and practicality. There are enough thoughtful touches that make everyday driving a little easier.

You’ll get the most out of the plug-in hybrid powertrain if you’re able to charge it regularly; ideally every day. That might not always be practical for busy people on the go, but overall, the RX450h+ manages to blend efficiency with Lexus’ signature comfort and quality.

There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.

True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.

And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.

As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.

The RX isn’t breaking new ground with its plug-in hybrid design, but it still delivers that signature Lexus understated refinement.

The strong, flowing body lines, 21-inch alloy wheels and updated 'spindle grille' all give it presence without screaming for attention.

And in a segment where boxy and bulky designs tend to dominate, the RX’s swoopy silhouette helps it stand apart in all the right ways.

Inside, the cabin feels considered and luxurious. There's a heavy use of premium materials, including the leather and suede upholstery, plush soft-touch surfaces and the big, crisp displays that make the space feel modern and high-end.

The panoramic sunroof brings in loads of natural light, too, which is especially welcome given the dark headliner that might otherwise feel a little heavy.

If I have one gripe, it’s the thin steering wheel, which doesn’t quite match the otherwise solid, tactile feel of the rest of the interior. But overall, the cabin is a space that feels luxurious and well-executed. It's quietly confident, just like the RX.

Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.

The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.

The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.

The RX cabin is thoughtfully laid out and impressively practical, with a premium feel that doesn’t come at the cost of everyday usability.

Up front, there’s plenty of space for driver and passenger, yet the stepped dash design brings a sense of intimacy. The electric front seats are seriously comfortable, with four-way lumbar support and extra adjustment functions that make this an easy choice for long drives.

Storage options are generous, too. There’s a clever dual-opening centre console, large glove box, multiple phone-sized shelves, map pockets and a couple of cup- and drink holders in each row.

Charging is taken care of by four USB-C ports, one USB-A port and a wireless charging pad.

Tech is up-to-date and well-integrated. The upgraded 14-inch media display looks crisp, supports wireless Apple CarPlay and Android Auto, and is paired with a revamped 12.3-inch digital instrument cluster and a colour head-up display.

The cluster’s new layout is modern and much easier to read than the previous offering. The digital rear view mirror also earns its keep when the cabin’s packed with passengers or gear.

One of my favourite touches? The seat controls on the side of the front passenger seat. It makes quick work of moving the seat forward, especially helpful when you’ve got a kid clambering in with a school bag full of projects.

Access to the rear row is easy, but the stadium-style seating, where you're perched noticeably higher than those in the front, won’t be for everyone.

That said, the rear seats are plush and padded, though they lack side bolsters, which rear passengers might notice during cornering.

Legroom is generous and the hardened kickplates are a dream to clean when your child’s treating the seatbacks like a climbing wall.

My eight-year old gives the back seat a glowing review, thanks to its creature comforts, including rear climate control, directional air vents, seat heating/ventilation on the outboard seats, two USB-C ports and retractable sun-blinds, which are a crowd favourite in our household.

There are three top-tether anchor points, and the bench is wide enough to fit three child seats, though bulky booster seats might be tricky due to the raised seating height.

At the back, the boot is well set up for families, offering electrically folding rear seats, a 12-volt socket, flat loading floor, and a hands-free powered tailgate.

Under the floor, there’s a small compartment for your charging cables (Lexus throws in two!) and a usable 612L of capacity when all seats are in use. One downside, though, is the lack of a spare tyre as you just get a tyre repair/inflation kit.

Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.

That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?

But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.

There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.

The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.

The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.

But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.

The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.

The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.

With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.

With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.

There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.

If ever the Average Aussie family has been in the grip of a cost-of-living crisis, it’s right now. With that in mind, we’ve chosen the entry level version of the Tourneo, the Active, for this review. At $65,990 before on-road costs, it’s not exactly cheap, but does come in a full $5000 less than the Titanium X version.

And it is pretty well equipped. That starts with 17-inch alloy wheels, 13-inch touchscreen and 12-inch driver information screen, Bluetooth, full connectivity including wireless Apple CarPlay and Android Auto, wireless charging, 10-speaker stereo, tri-zone climate control, automatic wipers, heated front windscreen, keyless entry and start, 10-way powered driver’s seat, heated and cooled front seats, and a pretty nice artificial leather covering for some of the touch-points.

In a continuation of an industry-wide trend that we wish would stop, only white is considered a standard, no-cost paint colour. Every other colour costs extra, but in 2025, should it?

If the budget will stretch the extra five grand, the Titanium X model adds body coloured bumpers, a 14-speaker stereo, a 360-degree camera system, ambient interior lighting, heated outboard seats in the second row, and extra areas of (better) artificial leather trim.

Under the bonnet the RX450h+ Sports Luxury runs a plug-in hybrid powertrain that pairs a 2.5-litre four-cylinder petrol engine with a CVT auto and dual electric motors - one on each axle. Together, they produce a total of 227kW of power, though Lexus doesn’t quote a combined torque figure.

Still, it’s quick off the mark for a large SUV, with a 0-100km/h time of 6.5 seconds. There’s more than enough grunt for daily driving and overtaking, even if it doesn’t quite match the outright power of its key PHEV rivals.

Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.

Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.

The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.

The plug-in hybrid system brings solid efficiency, with claimed fuel use of just 1.3L/100km. In real-world conditions (mostly urban driving with regular recharging) I managed a respectable 4.8L/100km, which makes a strong case for the hybrid set-up.

The fuel tank holds 55 litres and it's worth noting Lexus recommends using a minimum of 95 RON unleaded petrol to fill it.

Using our real-world economy figure you can expect a range in excess of 1100km between fills.

The RX450h+ is fitted with a relatively small 18.1kWh lithium-ion battery, supporting an NEDC electric-only range of up to 65km.

While that’s fine for short daily trips, it’s shorter than you'd ideally want in a family SUV of this size and it lags behind rivals like the BMW X5 and Volvo XC90 in this department.

Charging is simple enough. The RX uses a Type 2 charging port and accepts up to 7.0kW on AC power, which means a full charge takes around 7.5 hours, perfect for overnight top-ups. Lexus also includes an at-home charging cable and second adapter cable as standard, which is a thoughtful touch.

Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.

With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.

Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.

The RX450h+ delivers power that’s pert and prompt, with genuine bursts of acceleration that make driving fun. It’s always ready to go and there's no lag in stop-start traffic - which gives it a lively, dynamic feel around town.

The transition between petrol and electric power is seamless; you hardly notice the switch, which makes for a smooth, refined driving experience. The cabin is impressively quiet, even on the highway, making long trips comfortable and peaceful.

Regenerative braking isn’t adjustable and is subtle enough that many won’t notice it which is likely a plus for fans of traditional internal combustion engines who are making the PHEV leap.

The adaptive variable suspension adds a sporty edge to handling, letting you confidently take corners at speed. There’s some body roll but the RX never feels top-heavy or unsettled.

The steering carries the weight of the SUV but remains well-balanced and responsive. Overall, it’s a well-tuned machine that’s a pleasure to drive.

Maneuverability is a strong suit, too, thanks to a tight 11.8-metre turning circle and a clear, easy-to-use 360-degree camera system. Parking is easy-as-pie, which a lot of drivers will appreciate.

If you haven’t driven a one-box van for a decade or more, you’re in for a treat. Just like the Transit Custom on which this car is based, the Tourneo represents a different experience to that of a conventional car or SUV, but one that is not without merit.

For a start, you sit very high which means a great view out across the traffic. And while the driving position is a little less laid-back than a modern car, once you get used to the almost square steering wheel, neither is it the dreaded sit-up-and-beg of older van designs.

The four-cylinder engine doesn’t make the Tourneo a fast vehicle, but it does give it lots of flexibility thanks to all that turbo-torque being available from just off idle. The eight-speed transmission helps, too, but the real surprise is just how quiet the Tourneo is when on a cruising setting. In fact, it’s almost uncanny how such a big, empty metal box could be so silent, but beyond a little tyre noise on coarse surfaces, the Ford pulls it off. As a result, it’s very relaxed and effortless feeling at freeway speeds.

The other surprise is how good the ride quality is. By swapping the cargo van’s leaf rear springs for coils, the Tourneo suddenly displays a very good match between the front and rear axles in terms of how they work to absorb bumps. You do still get some of the front-seat sensation that you’re sitting over the front axle, but it’s not terrible and the reality is that you simply sitting closer to the axle, not right over it.

For many drivers perhaps the over-riding impression will be of the vehicle’s external size. And, yes, it’s a long and wide piece of equipment, but at least the boxy shape means the corners are easy to place and the huge glass area and driver aids like parking sensors and blind-spot warnings help a lot in the daily cut and thrust.

Things are also improved by the fabulously small turning circle of 10.9m kerb-to-kerb (courtesy of the Transit’s role as an inner-city delivery van) that gives an agility the looks don’t suggest. But there’s a sense that the Tourneo is a little wider in the rear track than the front, as you’ll sometimes find the inside rear tyre finding the lips of roundabouts and suburban gutters.

Keeping the whole family safe is the name of the game here, so Ford has extended things like side-curtain airbags right through to the third row, thereby covering every outboard seating position. In fact, there are nine airbags all up, including a centre airbag between the front seat occupants.

Driver assistance programs include forward collision warning which incorporates the autonomous emergency braking (AEB) function, blind-spot monitoring and assistance, rear cross-traffic braking, active cruise-control, tyre pressure monitoring, lane-keeping assistance, front and rear parking sensors and traffic sign recognition.

The AEB works at any speed above 5km/h, and the pre-collision assist at speeds above 30km/h.

Both the second and third rows of seats feature a pair of ISOFIX child-restraint mounting points (for a total of four) while there are five top-tether restraint mounting points as well.

The Tourneo hasn’t been locally crash tested as per the safety-stars system, but the Transit Custom has been assessed overseas as part of a commercial van safety comparison which graded the vehicle at 96 per cent, the highest rating ever achieved by a van undertaking the test program in question.

The RX comes with a five-year, unlimited-kilometre warranty, which matches its key rivals but isn’t exactly class-leading by today’s standards.

Servicing is handled via a capped-price program, with each service costing $695. The intervals are well spaced at every 12 months or 15,000km, whichever comes first.

This Sports Luxury grade also includes a three-year complimentary 'Lexus Encore' membership, granting access to a handy phone app and member benefits at partners like Westfield and Ampol. On top of that, you get 24/7 roadside assistance for added peace of mind.

Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.

Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.

The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.