What's the difference?
Most people that are wealthy enough to be ferried around in a car or limo choose a long luxurious sedan like a Mercedes-Benz S-Class, BMW 7 Series or a Lexus LS. Of course, there are now also SUVs that are used for the same purpose.
But what about a plush people mover? There are very few of these available in Australia and they don’t sell in huge numbers. But Lexus believes there is a market for such a model and it has just launched the big and bold LM. The hybrid-only range is a unique proposition and the LM should hold appeal for limo and tourism operators, and larger cashed-up families.
This initial launch drive was a slightly different format to usual. Given the intended use of the lounge-like model, Lexus arranged for us to be collected in the LM by a chauffeur and ferried from Melbourne to the Mornington Peninsula. From there we got behind the wheel for a brief drive, but many of my impressions will focus on the passenger cabin experience.
Note too that the LM500h does not land until early 2024, so we only sampled the LM350h AWD.
So jump aboard and let’s see if this Lexus can do everything the LS can do - and maybe even a little bit more.
Not content with being China’s biggest auto brand, Haval is trying to win Australia over and is now throwing everything it’s got at us in the form of its H9 flagship SUV.
Think of the H9 as an alternative to seven-seat off-roaders such as the SsangYong Rexton or Mitsubishi Pajero Sport and you’re on the right track.
We tested the top-grade Ultra in the H9 range when it came to live with my family for a week.
The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.
It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.
It’s just a bonus that it’s great to drive.
Welcome to the automotive equivalent of a business class airline suite.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
There's a lot to like about the Havel H9 - it's great value, practical and spacious, packed with advanced safety tech, and also darn good looking. More comfortable seats would be an improvement and so would a better feel to the cabin materials and switchgear.
As for the H9's on-road performance - the 2.0-litre engine isn't the most responsive and the ladder frame chassis limits its dynamics.
So, unless you need an off-road SUV the H9 is borderline overkill in the city, where you could step into something without four-wheel drive and with more car-like comfort and handling.
Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.
The Kia Carnival and Hyundai Staria are examples of good MPV design.
And the Lexus LM steps it up again.
It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.
It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.
The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose.
I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence.
The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.
The Haval H9 Ultra's design is not pioneering any new style standards but it’s a good looking beast and far more handsome than those rivals I’ve mentioned above.
I like the gigantic grille and chunky front bumper, the tall, flat roofline and even those tall tail-lights. I also like the fact the red background of the Haval badge hasn't been kept in this update.
There are some nice touches you won’t find on rivals at this price such as the puddle lamps which burn a laser projected ‘Haval’ into the footpath.
Okay, it’s not burnt into the ground, but it’s intense. There are also the illuminated door sills. Small things that make the experience a bit special and match the tough but premium exterior looks – like its insides.
The cabin looks plush and high-end from the floor mats to the panoramic sunroof, but some elements lack a high-quality feel such as the shifter and switchgear for the windows and climate control.
Haval has obviously worked hard to get the look right, now it would be good to see if the touch and feel points can also be bettered.
The H9 is the king of the Haval line-up and it’s also the biggest at 4856mm long, 1926mm wide and 1900mm tall.
While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.
The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced.
Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.
There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?
The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.
But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.
And now to the main event - the second row.
Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.
Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.
Those captain’s seats are plush. Not quite Benz S-Class plush, but still.
They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.
Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.
Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.
There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.
Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.
I love the massively wide side windows that are tinted (or privacy glass), too.
Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.
The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.
The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.
Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.
With all seats in place the cargo space is limited. In fact, it’s just 110 litres.
That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.
Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.
All grades have a space-saver spare wheel.
The Haval H9 Ultra is super practical and that's not just because it's big. There are larger SUVs with far less practicality. It's the way the Haval H9 is packaged that's impressive.
For starters, I can sit in all three rows without my knees touching the seatbacks, and I'm 191cm tall. Headroom is getting tighter in the third row, but that's normal in a seven-seat SUV and there's more than enough space for my noggin when in the pilot's seat and middle row.
Cabin storage is great with six cupholders on board (two up front, two in the middle row and two for the back seats). There's a large bin under the centre console armrest up front and more hidey holes around the gear shifter, a flip-out tray for those in the second row and big bottle holders in the doors.
Entry and exit to the second row is made easy thanks to the wide-opening, tall doors and my four-year old son could climb into his seat by himself thanks to the rugged and grippy side steps.
Third-row seats are powered to lower and raise them into position, too.
There are air vents for all three rows, and controls for the climate in the second row.
Cargo storage is also impressive. With all three rows of seats in place there's enough room in the boot for a few small bags, but fold the third row down and you'll be given much more space.
We picked up a 3.0-metre long roll of synthetic turf and it fit in easily with the right side second-row seat folded, still leaving us with plenty of room for our son to sit in his child seat on the left.
Now the drawbacks. Access to the third row is affected by the 60/40 split of the second row with the larger folding section being on the road side.
Also the side-hinged tailgate makes it impossible to fully open if somebody parks too close behind you.
And there's a lack of charging points on board - with only one USB port and no wireless charging pad.
From launch there will be two versions of the LM350h Sports Luxury on offer - front-wheel drive and all-wheel drive, priced from $160,888 and $165,888 before on-road costs respectively.
They both have seven seats across three rows and share the same four-cylinder hybrid powertrain, but an even more high-end version is on the horizon.
The LM500h will land in January 2024, priced from $220,888, and it adopts a newer more powerful hybrid powertrain. Something else that sets the LM500h apart is the seating layout - it is a four-seater. Behind the driver and front passenger compartment are two big captain’s chairs that recline flat if required. Decadent luxury. Or so the pictures suggest. We will have to wait until the New Year to sink into the sumptuous seats.
Given the positioning and interior layout, the LM will probably not appeal to people looking at a Kia Carnival, or who would have opted for the departed Toyota Tarago. It will, however, appeal to large families that aren’t short of a dollar, airport limo operators, and even as tourist transport.
Thankfully, there’s a substantial amount of standard gear fitted as standard in the LM.
The only difference in spec between the two 350h grades is the addition of all-wheel drive. Otherwise you’ll find keyless entry and start, front heated seats, automatic retractable side steps, power opening side doors, rear privacy glass, a pair of sunroofs, and semi-aniline or L-aniline upholstery.
Tech-wise, there is a digital rearview mirror, and a 14.0-inch touchscreen, a 12.3-inch digital instrument cluster, a head-up display, seven USB ports, a smartphone charger and a rear 14.0-inch multimedia display.
The 500h adds niceties like a separation partition with elevating and dimmable glass, that doubles as a 48.0-inch widescreen display to watch films and TV, or take conference calls with. It also gets two partition glove boxes, a pair of umbrella holders, two second-row phone chargers, a 23-speaker Mark Levinson 3D audio system and more.
In terms of rivals, there really aren’t many other luxury people movers on the market. Aside from the Mercedes-Benz V-Class and all-electric EQV, there are higher-grade versions of the Volkswagen Multivan, and the LDV Mifa 9 EV.
The Ultra is the top grade in the Haval H9 line-up and lists for $44,990, before on-road costs.
At the time of writing you could have the H9 for $45,990 drive-away, and depending on when you’re reading this that offer may still be in place, so check with the dealer.
As a point of reference, the Lux is the base grade H9 and lists for $40,990 before on-road costs.
Coming standard in the H9 is an 8.0-inch screen, ‘eco-leather’ seats, nine-speaker Infinity sound system, rear privacy glass, xenon headlights, laser puddle lights, proximity unlocking, three-zone climate control, heated and ventilated front seats (with massage function), heated second row seats, panoramic sunroof, illuminated scuff plates, aluminium pedals, matt alloy roof rails, side steps and 18-inch alloys.
That’s a stack of standard features for this price, but you’re not getting a whole lot more by going for the Ultra compared to the Lux.
Really, it comes down to brighter headlights, heated second row seats, power front seats and a better stereo. My advice is if the Ultra is too expensive, fear not because the Lux is extremely well kitted out.
Rivals to the Haval H9 Ultra include the SsangYong Rexton ELX, Toyota Fortuner GX, Mitsubishi Pajero Sport GLX or Isuzu MU-X LS-M. All list for around that $45K mark.
There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.
The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).
The Haval H9 Ultra is powered by a 2.0-litre turbo-petrol four-cylinder engine making 180kW/350Nm. That's the only engine in the line-up and if you're wondering why a diesel isn't offered, then you're not the only one.
If you're asking where the diesel is you're probably wondering how much petrol the H9 uses, and I have the answers for you under the next heading.
Shifting gears smoothly is an eight-speed automatic transmission from ZF, the same company chosen by brands such as Jaguar Land Rover and BMW.
The H9's ladder frame chassis and four-wheel drive system (with low range) are the right ingredients for a capable off-roader. During my time with the H9, however, I stayed on the bitumen.
The H9 comes with selectable drive modes including 'Sport', 'Sand', 'Snow' and 'Mud'. There's a hill descent feature, too.
The braked towing capacity of the H9 is 2500kg and Haval says the maximum fording depth is 700mm.
As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L.
Our drive was so brief we did not get to record an on-test fuel figure.
The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.
I travelled 171.5km in the H9 but in my 55km loop of motorways and urban roads I used 6.22 litres of petrol, which comes to 11.3L/100km (the on-board read-out said 11.1L/100km).
That's not terrible for a seven-seat SUV. Admittedly, I was the only person on board and the vehicle wasn't loaded up. You can expect that fuel figure to rise with more cargo and people piling in.
The official combined cycle fuel consumption claim for the H9 is 10.9L/100km, while the tank has an 80-litre capacity.
A pleasant surprise is that the H9 has a fuel-saving stop-start system, but a not-so pleasant surprise is that it needs to be fed a minimum of 95 RON premium fuel.
As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.
But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed.
Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road.
After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.
The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.
The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.
The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant.
Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.
Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year.
The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.
That supple ride we experienced in the rear was also evident behind the wheel.
This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.
The H9's ladder frame chassis will work to its advantage off the road, providing good rigidity, but as with any body-on-frame vehicle on-road dynamics aren't going to be its forte.
So, the ride is soft and comfortable (the rear multi-link suspension set up would be a major part of that) the overall driving experience can be a little agricultural. These aren't show-stopping issues, and you'll find the same in a Mitsubishi Pajero Sport or Isuzu MU-X.
More disappointing are the things Haval could easily fix. The seats are flat and not the most comfortable, the steering is a little slow, and that engine has to work hard and isn't particularly responsive.
There are also some strange quirks, too. The altimeter read-out said I was at 8180m driving through Marrickville in Sydney (Everest is 8848m) and the auto parking system is more of a guide which tells you how to park rather than doing it for you.
Imagine being 16 again and being coached by your mum or dad and you've got the idea.
That said the H9 handled life with my family without breaking a sweat. It's easy to drive, with good visibility, great insulation from the outside world and excellent headlights (the Ultra gets the brighter 35-watt xenons).
So while it's not the most adept and comfortable car on the road, I feel the H9 could be better suited to off-roading adventures. As I mentioned earlier, I only tested it's on-road performance, but keep an eye out for any future off-road tests we do with the H9.
The LM is yet to be crash tested by ANCAP, and it is unclear if it will be given the fact that it’s a niche model. However, as with other current Lexus models, it has a long list of standard safety gear.
The safety suite, including intersection assist, and a pre-collision system with vehicle, pedestrian, bicyclist and daytime motorcyclist detection.
It also comes with emergency steering assist, full-speed radar cruise control, ‘Curve Speed Reduction’, ‘Lane Trace Assist’ with lane-departure alert, automatic high beam, ‘Road-Sign Assist’ (speed signs only), ‘Emergency Driver Stop System’, a blind-spot monitor and rear cross-traffic alert.
When the Haval H9 was tested by ANCAP in 2015 it received a four-star rating from a possible five. In 2018 Haval updated the safety tech on board and all H9s now come standard with lane departure warning, rear cross-traffic alert, lane changing assist, AEB and adaptive cruise control.
It's great to see that this equipment has been added, although the H9 has not yet been re-tested and we're yet to see how it would score with the updated tech.
Also coming standard are front and rear parking sensors.
For child seats you'll find three top tether points and two ISOFIX mounts in the second row.
A full-sized alloy wheel is located under the car - as you can see in the images.
When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences.
There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier.
That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.
It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.
In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.
Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.
The Haval H9 is covered by a seven-year/unlimited-kilometre warranty. Servicing is recommended at six month/10,000km intervals.