What's the difference?
Most people that are wealthy enough to be ferried around in a car or limo choose a long luxurious sedan like a Mercedes-Benz S-Class, BMW 7 Series or a Lexus LS. Of course, there are now also SUVs that are used for the same purpose.
But what about a plush people mover? There are very few of these available in Australia and they don’t sell in huge numbers. But Lexus believes there is a market for such a model and it has just launched the big and bold LM. The hybrid-only range is a unique proposition and the LM should hold appeal for limo and tourism operators, and larger cashed-up families.
This initial launch drive was a slightly different format to usual. Given the intended use of the lounge-like model, Lexus arranged for us to be collected in the LM by a chauffeur and ferried from Melbourne to the Mornington Peninsula. From there we got behind the wheel for a brief drive, but many of my impressions will focus on the passenger cabin experience.
Note too that the LM500h does not land until early 2024, so we only sampled the LM350h AWD.
So jump aboard and let’s see if this Lexus can do everything the LS can do - and maybe even a little bit more.
Lexus has finally brought a plug-in hybrid to the Australian market with the RX450h+, and we’ve been testing the second-from-the-top Sports Luxury grade to see how it stacks up.
Promising a blend of electric efficiency and the high-end comfort Lexus is known for, this large SUV steps into a competitive segment. But does it deliver on both fronts?
The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.
It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.
It’s just a bonus that it’s great to drive.
Welcome to the automotive equivalent of a business class airline suite.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
The new Lexus RX450h+ Sports Luxury is packed with a wealth of premium features and strikes a solid balance between refinement and practicality. There are enough thoughtful touches that make everyday driving a little easier.
You’ll get the most out of the plug-in hybrid powertrain if you’re able to charge it regularly; ideally every day. That might not always be practical for busy people on the go, but overall, the RX450h+ manages to blend efficiency with Lexus’ signature comfort and quality.
Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.
The Kia Carnival and Hyundai Staria are examples of good MPV design.
And the Lexus LM steps it up again.
It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.
It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.
The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose.
I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence.
The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.
The RX isn’t breaking new ground with its plug-in hybrid design, but it still delivers that signature Lexus understated refinement.
The strong, flowing body lines, 21-inch alloy wheels and updated 'spindle grille' all give it presence without screaming for attention.
And in a segment where boxy and bulky designs tend to dominate, the RX’s swoopy silhouette helps it stand apart in all the right ways.
Inside, the cabin feels considered and luxurious. There's a heavy use of premium materials, including the leather and suede upholstery, plush soft-touch surfaces and the big, crisp displays that make the space feel modern and high-end.
The panoramic sunroof brings in loads of natural light, too, which is especially welcome given the dark headliner that might otherwise feel a little heavy.
If I have one gripe, it’s the thin steering wheel, which doesn’t quite match the otherwise solid, tactile feel of the rest of the interior. But overall, the cabin is a space that feels luxurious and well-executed. It's quietly confident, just like the RX.
While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.
The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced.
Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.
There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?
The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.
But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.
And now to the main event - the second row.
Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.
Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.
Those captain’s seats are plush. Not quite Benz S-Class plush, but still.
They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.
Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.
Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.
There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.
Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.
I love the massively wide side windows that are tinted (or privacy glass), too.
Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.
The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.
The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.
Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.
With all seats in place the cargo space is limited. In fact, it’s just 110 litres.
That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.
Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.
All grades have a space-saver spare wheel.
The RX cabin is thoughtfully laid out and impressively practical, with a premium feel that doesn’t come at the cost of everyday usability.
Up front, there’s plenty of space for driver and passenger, yet the stepped dash design brings a sense of intimacy. The electric front seats are seriously comfortable, with four-way lumbar support and extra adjustment functions that make this an easy choice for long drives.
Storage options are generous, too. There’s a clever dual-opening centre console, large glove box, multiple phone-sized shelves, map pockets and a couple of cup- and drink holders in each row.
Charging is taken care of by four USB-C ports, one USB-A port and a wireless charging pad.
Tech is up-to-date and well-integrated. The upgraded 14-inch media display looks crisp, supports wireless Apple CarPlay and Android Auto, and is paired with a revamped 12.3-inch digital instrument cluster and a colour head-up display.
The cluster’s new layout is modern and much easier to read than the previous offering. The digital rear view mirror also earns its keep when the cabin’s packed with passengers or gear.
One of my favourite touches? The seat controls on the side of the front passenger seat. It makes quick work of moving the seat forward, especially helpful when you’ve got a kid clambering in with a school bag full of projects.
Access to the rear row is easy, but the stadium-style seating, where you're perched noticeably higher than those in the front, won’t be for everyone.
That said, the rear seats are plush and padded, though they lack side bolsters, which rear passengers might notice during cornering.
Legroom is generous and the hardened kickplates are a dream to clean when your child’s treating the seatbacks like a climbing wall.
My eight-year old gives the back seat a glowing review, thanks to its creature comforts, including rear climate control, directional air vents, seat heating/ventilation on the outboard seats, two USB-C ports and retractable sun-blinds, which are a crowd favourite in our household.
There are three top-tether anchor points, and the bench is wide enough to fit three child seats, though bulky booster seats might be tricky due to the raised seating height.
At the back, the boot is well set up for families, offering electrically folding rear seats, a 12-volt socket, flat loading floor, and a hands-free powered tailgate.
Under the floor, there’s a small compartment for your charging cables (Lexus throws in two!) and a usable 612L of capacity when all seats are in use. One downside, though, is the lack of a spare tyre as you just get a tyre repair/inflation kit.
From launch there will be two versions of the LM350h Sports Luxury on offer - front-wheel drive and all-wheel drive, priced from $160,888 and $165,888 before on-road costs respectively.
They both have seven seats across three rows and share the same four-cylinder hybrid powertrain, but an even more high-end version is on the horizon.
The LM500h will land in January 2024, priced from $220,888, and it adopts a newer more powerful hybrid powertrain. Something else that sets the LM500h apart is the seating layout - it is a four-seater. Behind the driver and front passenger compartment are two big captain’s chairs that recline flat if required. Decadent luxury. Or so the pictures suggest. We will have to wait until the New Year to sink into the sumptuous seats.
Given the positioning and interior layout, the LM will probably not appeal to people looking at a Kia Carnival, or who would have opted for the departed Toyota Tarago. It will, however, appeal to large families that aren’t short of a dollar, airport limo operators, and even as tourist transport.
Thankfully, there’s a substantial amount of standard gear fitted as standard in the LM.
The only difference in spec between the two 350h grades is the addition of all-wheel drive. Otherwise you’ll find keyless entry and start, front heated seats, automatic retractable side steps, power opening side doors, rear privacy glass, a pair of sunroofs, and semi-aniline or L-aniline upholstery.
Tech-wise, there is a digital rearview mirror, and a 14.0-inch touchscreen, a 12.3-inch digital instrument cluster, a head-up display, seven USB ports, a smartphone charger and a rear 14.0-inch multimedia display.
The 500h adds niceties like a separation partition with elevating and dimmable glass, that doubles as a 48.0-inch widescreen display to watch films and TV, or take conference calls with. It also gets two partition glove boxes, a pair of umbrella holders, two second-row phone chargers, a 23-speaker Mark Levinson 3D audio system and more.
In terms of rivals, there really aren’t many other luxury people movers on the market. Aside from the Mercedes-Benz V-Class and all-electric EQV, there are higher-grade versions of the Volkswagen Multivan, and the LDV Mifa 9 EV.
There are four variants in the RX range, and we’re testing the 450h+ Sports Luxury AWD, which sits just below the flagship and packs in plenty of premium kit for its $123,500, before on-road costs, price tag.
That makes it slightly more affordable than its main PHEV rivals; the BMW X5 xDrive50e (from $125,885 MSRP) and the Volvo XC90 Ultra (from $124,466 MSRP).
The Volvo does offer seven seats to the Lexus’ five, which may matter for larger families, and both rivals also outdo the RX on electric-only driving range - 65km in the RX compared with 77km in the Volvo XC90 and a generous 101km in the BMW X5.
Still, the RX fights back with a seriously stacked features list. Highlights include a panoramic sunroof, 10-way powered front seats with heating and ventilation, electrically folding rear seats (also heated and ventilated in the outboard positions), and a heated, power-adjustable steering wheel. Sound is taken care of by a premium 21-speaker Mark Levinson surround system.
Technology has had a solid upgrade with the 14-inch touchscreen multimedia display, 12.3-inch digital instrument cluster, digital rearview mirror, colour head-up display, live traffic navigation, wireless Apple CarPlay and Android Auto, 4G connectivity, four USB-C ports, one USB-A port and a fast wireless charging pad.
There’s also access to the 'Lexus Connected Services' app, allowing you to remotely lock or unlock the vehicle, pre-set the cabin temperature via three-zone climate control, configure driver profiles and even use your phone as a digital key.
Practical features include keyless entry and start, rain-sensing wipers, dusk-sensing LED headlights, rear sun-blinds, intelligent seatbelt reminders for the first two rows, a child presence alert and a hands-free powered tailgate. However, due to the plug-in hybrid system there’s no spare tyre, just a tyre repair kit.
There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.
The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).
Under the bonnet the RX450h+ Sports Luxury runs a plug-in hybrid powertrain that pairs a 2.5-litre four-cylinder petrol engine with a CVT auto and dual electric motors - one on each axle. Together, they produce a total of 227kW of power, though Lexus doesn’t quote a combined torque figure.
Still, it’s quick off the mark for a large SUV, with a 0-100km/h time of 6.5 seconds. There’s more than enough grunt for daily driving and overtaking, even if it doesn’t quite match the outright power of its key PHEV rivals.
As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L.
Our drive was so brief we did not get to record an on-test fuel figure.
The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.
The plug-in hybrid system brings solid efficiency, with claimed fuel use of just 1.3L/100km. In real-world conditions (mostly urban driving with regular recharging) I managed a respectable 4.8L/100km, which makes a strong case for the hybrid set-up.
The fuel tank holds 55 litres and it's worth noting Lexus recommends using a minimum of 95 RON unleaded petrol to fill it.
Using our real-world economy figure you can expect a range in excess of 1100km between fills.
The RX450h+ is fitted with a relatively small 18.1kWh lithium-ion battery, supporting an NEDC electric-only range of up to 65km.
While that’s fine for short daily trips, it’s shorter than you'd ideally want in a family SUV of this size and it lags behind rivals like the BMW X5 and Volvo XC90 in this department.
Charging is simple enough. The RX uses a Type 2 charging port and accepts up to 7.0kW on AC power, which means a full charge takes around 7.5 hours, perfect for overnight top-ups. Lexus also includes an at-home charging cable and second adapter cable as standard, which is a thoughtful touch.
As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.
But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed.
Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road.
After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.
The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.
The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.
The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant.
Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.
Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year.
The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.
That supple ride we experienced in the rear was also evident behind the wheel.
This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.
The RX450h+ delivers power that’s pert and prompt, with genuine bursts of acceleration that make driving fun. It’s always ready to go and there's no lag in stop-start traffic - which gives it a lively, dynamic feel around town.
The transition between petrol and electric power is seamless; you hardly notice the switch, which makes for a smooth, refined driving experience. The cabin is impressively quiet, even on the highway, making long trips comfortable and peaceful.
Regenerative braking isn’t adjustable and is subtle enough that many won’t notice it which is likely a plus for fans of traditional internal combustion engines who are making the PHEV leap.
The adaptive variable suspension adds a sporty edge to handling, letting you confidently take corners at speed. There’s some body roll but the RX never feels top-heavy or unsettled.
The steering carries the weight of the SUV but remains well-balanced and responsive. Overall, it’s a well-tuned machine that’s a pleasure to drive.
Maneuverability is a strong suit, too, thanks to a tight 11.8-metre turning circle and a clear, easy-to-use 360-degree camera system. Parking is easy-as-pie, which a lot of drivers will appreciate.
The LM is yet to be crash tested by ANCAP, and it is unclear if it will be given the fact that it’s a niche model. However, as with other current Lexus models, it has a long list of standard safety gear.
The safety suite, including intersection assist, and a pre-collision system with vehicle, pedestrian, bicyclist and daytime motorcyclist detection.
It also comes with emergency steering assist, full-speed radar cruise control, ‘Curve Speed Reduction’, ‘Lane Trace Assist’ with lane-departure alert, automatic high beam, ‘Road-Sign Assist’ (speed signs only), ‘Emergency Driver Stop System’, a blind-spot monitor and rear cross-traffic alert.
The RX earned a maximum five-star ANCAP safety rating in 2022, scoring highly across all protection categories: 90 per cent for adult protection, 89 per cent for child protection, 89 per cent for vulnerable road users, and 93 per cent for safety assist systems.
Standard safety gear includes eight airbags (dual front, front side, curtains, front centre, and driver’s knee) plus a comprehensive suite of driver aids. Standout features include emergency call functionality, child detection alert, side exit assist, front and rear collision warnings, park assist and emergency steering assist.
Additional tech covers blind-spot monitoring, driver attention monitoring, tyre pressure monitoring, daytime running lights, LED cornering lights, rear cross-traffic alert, lane departure alert, lane keeping assist, traffic sign recognition, and intelligent seatbelt warnings for the front two rows.
Visibility and parking are enhanced by a 360-degree camera system and front/rear parking sensors, while adaptive cruise control adds comfort on longer drives.
The rear seats have two ISOFIX mounts plus three top tether anchors, accommodating child seats safely. Autonomous emergency braking is active from 5.0 to 80km/h for pedestrians, cyclists, and backover and up to 180 km/h for cars.
When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences.
There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier.
That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.
It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.
In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.
Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.
The RX comes with a five-year, unlimited-kilometre warranty, which matches its key rivals but isn’t exactly class-leading by today’s standards.
Servicing is handled via a capped-price program, with each service costing $695. The intervals are well spaced at every 12 months or 15,000km, whichever comes first.
This Sports Luxury grade also includes a three-year complimentary 'Lexus Encore' membership, granting access to a handy phone app and member benefits at partners like Westfield and Ampol. On top of that, you get 24/7 roadside assistance for added peace of mind.