Kia Problems

Are you having problems with your Kia? Let our team of motoring experts keep you up to date with all of the latest Kia issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Kia in one spot to help you decide if it's a smart buy.

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Used Kia Optima review: 2010-2012
By Graham Smith · 14 Jan 2013
There was a time, not so long ago, when no one would dare attempt to crash the Holden-Ford party that for so long defined the Australian market, but that's all changed. NEW No longer are the Commodore and Falcon the dominating forces they once were, their influence is on the wane big time if you look at the latest sales numbers. Today's buyer has much more choice as other carmakers have edged into the market and consumers have chosen to downsize to slightly smaller models, like Kia's Optima. The Korean carmaker clearly saw the trend and landed its mid-sized sedan in an attempt to win over some of those moving away from the big two. Kia rolled out two models in the Optima range, beginning with the Platinum that came packed with just about everything you could want, and followed by the more modestly equipped Si. The attractive sedan not only looked good, it was able to seat five adults in decent comfort, even in the back. Add to that a good-sized boot and a split-fold rear seat and you had a pretty impressive package. The power package consisted of a 2.4-litre four-cylinder engine and six-speed automatic transmission that delivered a good combination of performance and economy. The good news was that local engineers tuned the suspension for local roads, and the result was impressive. While it was impressive on the road, it was also well equipped to handle a crash with front, head and side airbags, ABS brakes, emergency brake assistance, traction control and ESP stability control. It was also impressively equipped with climate controlled air, cruise, leather upholstery, Xenon headlamps, CD sound and a host of other features. NOW Kia has been one of the notable makes in recent times and few Carsguide readers have had cause to contact the desk with complaints. Cars sampled in recent times have all been well built and solid on the road, devoid of rattles and squeaks that can ruin the experience of stepping up to a later model. The earliest examples of the TF Optima will have now accumulated up to 50,000 km, so the showroom gloss has yet to fully fade. Even so it's important to conduct a thorough examination of any car under consideration for purchase. All cars, no matter the make or model, or sticker price, can have problems, even from new. Before handing over your cash go for a longish drive with the seller and observe closely for any odd noises, vibrations, bangs and bumps that might suggest something untoward is lurking under the sheetmetal. Drive the car at various speeds from walking pace to highway cruise, accelerate softly and more aggressively, let it idle, use the power steering, check the brakes, and put the automatic transmission through its paces. If anything that appears unusual is detected consider having a mechanic or your motoring club check the car for you. In addition to driving the car lift the bonnet and check for oil leaks. While you're at it run through all the features on the car, the power windows, central locking, sound system, cruise, air-conditioning etc. to make sure they're working as they should be. Having thoroughly test driven the car and carefully inspected it without finding any glaring faults you can buy the Optima with confidence. SMITHY SAYS Roomy, well equipped mid-sized four-door that can be approached with confidence. 3.5 stars Kia Optima 2010-2012 Price new: $30,490 to $36,990 Engine: 2.4-litre, 4-cylinder, 148kW/250Nm Transmission: 6-speed automatic, FWD Thirst: 7.9L/100km Body: 4-door sedan Variants: Si, Platinum Safety: 5-star ANCAP
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Tips to get an EOFY bargain
By Neil Dowling · 21 Jun 2013
June 30 is D-Day. The end of the financial year is the best time to buy a new car because there are always special deals in showrooms. As carmakers and dealers aim to clear their outdated stock, Toyota uses a June push to cement its showroom leadership. Some of the special deals are on cars that have done demonstrator duty, or were built in 2012, or are just not selling as well as expected. So they're not the tastiest fruit in the bowl. But there is great buying across the board as demand for new cars fuels one of the longest growth periods in motoring. The bottom line is that you can save money -- and lots of it. So here's a look at the June sales, with Carsguide's assessment of the best deals on wheels. CITROEN The new importer is pushing hard so the Aircross SUV starts at $31,990 drive-away front-wheel drive or $33,990 with AWD, a saving of $3800. There's $5000 off the C4 Seduction turbo diesel auto hatch at $25,990. Carsguide says: The Aircross isn't great, but the C4 discount is tasty. FORD The death notice for the Falcon and Territory has not helped buyer confidence but a 2.9 per cent finance push on Fiesta and Focus still looks good. The superseded Kuga SUV from $31,990 drive-away is a $10,000 saving. You can save about $3000 on a 2012 Escape SUV from $27,990 drive-away. The Territory gets a $6500 tickle, the TX seven-seater at $38,490 drive-away (third-row seat usually costs $2500). The impressive Mondeo liftback starts at $29,990. Good buying on Falcons, thanks to the arrival of the VF Commodore, from $33,990 and better if you haggle. HOLDEN As the VF Commodore creates queues, the outgoing Z-Series starts at $34,990 with five years' warranty and roadside assist. That also applies to the SV6 at $35,990 and the Cruze SRi and SRi-V at $23,490 and $26,990. Last year's Barina CD hatches are $15,990 drive-away with a sunroof. The Colorado is $39,990. Hard to see past the excellent Cruze SRi. HONDA Clipped prices and free on-roads. The City VTi sedan is $17,990 and the (slightly) more lavish VTi-L automatic version starts at $21,990. The bigger Civic sedan is being cleared from $21,990. Free auto on the Jazz VTi at $19,990. The Civic is worth a look at $2500 off. KIA Free on-roads, discounts and $1000 gift vouchers on many models. A five-door Rio S is about $3K off at $15,990 drive-away with a $500 gift card; the three-door Rio is $14,990 and the five-door Si is $18,990. Runout Cerato TD sedans start at $17,990 for the S, saving about $5000, the Si sedan is $23,990 and hatch at $17,990. All get a $1000 gift card. Cerato SLi and SLS have drive-away pricing but miss the gift card.  All Optimas have free on-roads. A 2012-build Optima Platinum is $37,990, saving about $4000 with a $1000 gift card. Most Sportage SUVs include on-roads and a $1000 gift card. Carnival and superseded Rondo pricing is drive-away. The Sportage diesel and Optima are top-notch. MITSUBISHI The manual Lancer gets an old-school value pack on the Special Action Model for $19,990 drive-away. The Mirage is $12,990 drive-away for the ES manual, with a $500 cash-back that also applies to the auto. Driveaway prices also for the compact ASX at $24,990 for the 2WD manual, the Outlander LS 2WD auto at $29,990, Pajero GLX-R auto at $54,990 or $59,990 for VRX. Both come plus $3000 cash-back, saving about $6000. The Triton ute is now tackling Great Wall from China at $19,990 drive-away for a GL single-cab 2WD with alloy tray, or add luxury for a GLX dual-cab 4WD diesel at $31,990 drive-away with $2000 cash-back, saving about $14,000. The utes look good at those prices. NISSAN A 2.9 per cent finance package, with agreed value after three years, makes the Pulsar ST sedan look good at $49 a week or $19,990 drive-away. The X-Trail ST 2WD petrol manual cops a $4000 reduction to $25,990 drive-away, while the Navara RX 4WD dual-cab manual is cheaper than ever with a $9500 cut to $30,990 drive-away. The Pulsar sedan deal is attractive. OPEL There are drive-away deals across the range. The basic Corsa is down by about $2500 to $16,990 drive-away, the Astra is from $22,990 drive-away for the 1.4-litre turbo petrol hatch with three years of free servicing, saving about $5500. The top-line Insignia sedan is from $39,990 drive-away with heated leather seats. The Astra is easily best of this breed. PEUGEOT Free on-roads at Peugeot on most models but not the cool new 208. The 4008 SUV cops a $1500 saving from $29,990 drive-away and there are deals on the outgoing 4007. Nothing to see here. RENAULT A Koleos from $26,990 drive-away looks even better with interest-free finance. The Megane hatch is from $22,990 drive-away with finance pegged at 1.9 per cent. The slow-selling Fluence and Latitude sedans are available with 2.9 per cent finance. The Megane CC convertible goes from $43,990 including on-roads. The sporty Clio RS is from $34,990 drive-away and the hotrod Megane RS has 2.9 per cent finance. Commercial deals start with the short-wheelbase Kangoo petrol manual with dual sliding doors from $20,990 drive-away, moving up to the Trafic short-wheelbase manual for $29,990 and the long-wheelbase manual for $32,990, while the Master large van starts from $46,990 drive-away. There's a five-year/200,000km warranty on all light commercials ordered in June. Hard to argue against a $3000 bonus on the Koleos but stocks are tight. SUBARU Drive-away pricing -- for savings of $3000 to $4000 -- is the bait, with Impreza pricing from $23,990 (excluding the WRX, of course). The Tribeca from $54,990 now includes on-roads but you need to visit a dealer to get the full story. Nothing outstanding. SUZUKI The front-drive SX4 gets a Navigator pack with voice-controlled 6.6-inch satnav with Bluetooth for $19,990 drive-away for the manual and $21,990 auto. That also applies to the 2WD auto Grand Vitara at $29,990 drive-away, including reversing camera and satnav with Bluetooth. The Alto GL manual also gets satnav for $11,990 drive-away for the manual, with the Swift GL manual at $17,490 drive-away including cruise control and Bluetooth. The Grand Vitara is a polished piece. TOYOTA There's 2.9 per cent finance on Aurion and Camry with the Camry Altise looking best at $29,990 drive-away. Other drive-away deals include $15,990 for the Yaris YR five-door, $21,490 for the Corolla Ascent automatic, $39,990 for the Kluger KX-R 2WD five-seater, $60,990 for the Prado GXL turbo diesel auto and $39,990 for the HiLux SR 4WD dual-cab ute. The right time for the cabbies' new favourite, the frugal hybrid Camry. VOLKSWAGEN Drive-away pricing on passenger cars and zero finance on commercials. The Polo is $16,990 on-road, the Jetta is down to $25,990 and the Passat $36,690. The Polo is Carsguide's 2010 COTY. VOLVO Fuel and servicing for three years or 60,000km plus roadside assistance. There are conditions -- with a pre-paid BP card based on 15,000km a year and $1.50 a-litre pricing -- and the latest V40 hatch is excluded. Clever twist on bargaining but a pity it doesn't apply to the V40. Paul Gover's 10 COMMANDMENTS You must still do your homework. You must still check the fine print. You must still be prepared to haggle and compromise. But do it right, crunching the numbers and running right to the dealer's deadline, and you can drive away in something special at a special price. The starting point is all the deals, from sticker specials to cheap finance and steak knife-style free extras, being offered by most of the 60-plus brands in showrooms today. If something you want is on special, go for it. But check that the car was built in 2013, and is not a geriatric old-timer from 2012, and ensure your target is exactly what you want - not a stripped-out stocker, perhaps missing an automatic gearbox - that will cost thousands to get the way you want it. Once you lock down a target, don't think the advertised special is the end of the deal. You also need to negotiate for a better price on delivery and on-road costs, and avoid the trap of buying over-priced extras such as paint and upholstery protection, window tinting and extra-long warranties. No-one can expect to go into the ring with a showroom professional and expect to win, because buyers only get a new car occasionally and sales staff are dealing every day. But, by concentrating on the real bottom line - the changeover price - and being prepared to compromise, you can come out ahead. The best tips are the simplest. Run as close as you can to June 30 to sign the deal and get the car, because dealers are all aiming for targets that can mean tens of thousands in bonus money from headquarters. Also be prepared to take a car they have in stock, even if it's not your favourite colour, because dealers are aiming to clear everything they have on the lot. And have your finance in place before you arrive, especially if you're taking up a special deal, because that makes things quicker and you'll also be spared any hassle and potential extra costs. Watch out for 2012 cars because the warranty clock has already been running, don't forget that a big discount today will also mean less at changeover time, and remember that a demonstrator car could have had a hard life already.  
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Used Kia Rio review: 2000-2012
By Ewan Kennedy · 13 May 2013
Kia Rio is a small-medium South Korean car that has picked up significantly in Australia since the launch of the all-new model of September 2011. After two generations of Rios with conservative shapes, the 2011 Rio came with stunning styling that pushes it ahead of many competitors from Japan and Europe from a visual point of view.  Build quality wasn’t too bad on the first generation Rios, sold from July 2000, improved significantly in the gen-two cars from August 2005 and is impressive from 2011 onwards. The bodies of the older models were generally better assembled than their interiors, though we do see the occasional rough one inside and out. Tip: Don’t forget that professional inspection. The Kia Rio is sold as either a four-door sedan or a five-door hatchback and has good interior space that can seat four adults, though two grownups and two or three kids is a more practical load. On-road dynamics and build quality have improved over the years and the latest models provide a fair degree of enjoyment for the keen driver. However, some may find the ride a little too firm on rough roads. Try it for yourself during your private road test. A good set of tyres can work wonders for the handling and steering feel of older Kia Rios. Kia Rio is powered by a 1.5-litre four-cylinder engine in the pre-2005 series. If worked moderately it will sound and feel fine, but drive it hard and it gets noisy and can be harsh. Engine performance is generally fine as this is a relatively light car. But it can struggle a bit on hills, so it's smart to find a hilly area to do some of your pre-purchase road testing. The newer, from 2005, Rios have a more modern 1.6-litre four-cylinder engine that’s significantly more powerful, smoother and significantly better in the refinement stakes. The engine was further improved in the 2011 series Rios. A lower cost 1.4-litre engine was added to the range in March 2007, its performance is OK if you’re willing to work at getting the best from the car. Transmission options are five-speed manual and four-speed automatic in the first two Rio ranges. Six-speed units, both manual and automatic were a big feature of the all-new model that arrived in 2011, putting the car ahead of many of its rivals. The four-speed auto takes the edge of what performance the older engines do deliver. It’s smooth enough and obviously makes life simpler in the suburbs, the natural habitat of a vehicle like this. The experienced home mechanic can do a fair bit on a Kia Rio. Underbonnet access is good and these cars have old and tried technology. A workshop manual is a low-cost investment that can save you lots of hassles. Don’t do any safety-related work yourself, leave that to the professionals. Insurance is normally towards the lower area of mid-range, but seems to vary more than usual from one company to another. So it pays to shop around, as always make sure you understand what you get, and don’t get, for your premium. Poorly repaired crash damage will show as paint which doesn’t match from panel to panel; and/or a ripply finish in a panel. Check for tiny specks of paint on non-painted parts such as glass and badges. Look at the interior and boot for signs of general wear and tear. The engine should fire up within a second or so of the key being turned, even when it’s cold. As soon as it starts it should settle into a steady idle. There should be no smoke from the exhaust pipe even if the engine is worked hard. Letting it idle for about a minute, then flooring the throttle in a quick takeoff will aggravate the problem. A manual gearbox should be moderately light in its action and not crunch on any of the downchanges, no matter how fast they are made. The third-to-second gearchange is usually the first to give trouble. If the automatic transmission is slow at picking up a drive gear from Park or Neutral it may be because it’s due for a major overhaul. Check the brakes pull the Rio up squarely and that ABS, if fitted, operates when you push the pedal hard. Cars that have spent all their lives in the open air are far less desirable than those that have generally been kept under cover. Faded paint and dried out dashtops are the easiest way to pick ‘outdoor’ cars.
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Kia Optima firm suspension
Answered by Carsguide.com.au · 19 Jul 2013

Most Asian car companies tune the suspension of their cars to our local road conditions, and they typically end up firmer than the settings they would use at home. You could lower the tyre pressures a little and see if that improves the situation. Other than that you could take it a suspension specialist, like Pedders, and see if they can help.

Kia Sportage 2012: Diesel stalling
Answered by Graham Smith · 15 Sep 2013

I have forwarded your complaint on to Kia and asked that they have their people look at your car. This is not normal, I reckon it's the dealer that is doing the "Stall Test" and stalling you.

Kia Sportage 2012: Windscreen cracked twice in same place
Answered by Carsguide.com.au · 29 Mar 2013

I would say the windscreen is too tight in the opening and is under stress, so when it is hit by something like a stone it tends to crack. I would have the dealer measure the opening when installing the nest windscreen and have Kia check it against the specification.

Kia Sorento 2012: Can the alternator run a cooler model TE 08?
Answered by Graham Smith · 23 Nov 2012

We asked Kia and we were told the following: "The Engel thermoelectric cooler model TE 08 draws 4 amps per hour, so if the engine is running there should be no issue with the cooler. There is no issue with the warranty on the amp. If the cooler is used for extensive periods without the engine running then the battery will be on a constant draining/recharging cycle that could reduce the life of the battery."

Kia Cerato 2013: Excessive lifter noise
Answered by Graham Smith · 15 Mar 2013

It seems that Kia has changed from hydraulic to mechanical lash adjusters, which is the reason for the noise. They told us the change was made for better reliability and service life, and lower cost of servicing.

 

Kia Sportage 2012: Shuddering brake problem
Answered by Carsguide.com.au · 12 Jul 2013

I too would be frustrated with the treatment you have received, and I would be questioning the competence of the dealership. From your description I would suspect that there is a faulty ABS sensor or similar in one of the rear wheels and what you are experiencing is the ABS activating. We will forward your complain to Kia and request their assistance.

Kia Sorento 2012: Regular V6 oil changes?
Answered by Graham Smith · 22 Feb 2013

It would seem it is a ploy for more income, but regular oil changes are vital in ensuring your engine remains in good health. Kia spokesman Kevin Hepworth told us that the Sorento servicing is generally 12-months/15,000 km, but there is a provision for a supplementary service, every 6-monthly/7500 km, when the vehicle is used in severe conditions. Severe conditions are highlighted in the service manual and generally they include prolonged high speed driving, extended towing, dusty conditions etc. Talk to your dealer if you're concerned that you might be operating in severe conditions, but it would seem that you're probably not, so sticking to the yearly servicing would seem to be the best course of action.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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