Kia Carnival vs Toyota HiAce

What's the difference?

Ok, here's the rub. Everything you just read could well be pointless. You like the Carnival. In fact, it sometimes makes up close to 90 per cent of the sales in its segment, and outsells all of its competitors combined.

So whether I like it or not, I suspect you'll be buying one anyway.

But I can say this - the new Carnival improves the formula right across the board. Well, everything except for price.

The HiAce maintains its staggering 50 per cent share of the mid-size commercial van market for numerous compelling reasons including its versatility, as evidenced by the diverse range of Aussie businesses that rely on it. Toyota’s latest suite of safety and other upgrades makes it even better.

Surely the greatest trick the Carnival pulls off, and it does so convincingly, is that it manages to make something so quintessentially uncool, the people-mover, and make it look good. Somehow sporty, even.

I like the Carnival's big, bold and blacked-out front end of the GT-Line, and with its two-tone 19-inch alloys, wide stance and low ride height, it looks almost like some mad attempt at a JDM tune car, rather than a sensible people mover.

Elsewhere, the boxy profile, the sharp body creases and the third-row compartment that kind of juts over the rear tyres like a house that's been extended all somehow work, and give the Carnival far more street cred than you might expect.

Inside, we spent time only in the flagship GT-Line and its GT-Line Lite sibling, and both present as calming, comfortable spaces, and Kia's minimalist approach to combining the climate and audio controls into a single strip (it's functionality can be changed by pushing a button) helps keep the cabin fuss free.

The tech in the top-spec models feels modern and on-point, too, and the materials are all nice under the touch. Be warned though, the cabin plastics get progressively worse the further back you sit, and the third row is cocooned by hard and scratchy plastics.

Apart from the recent safety upgrades, our LWB test vehicle resolutely adheres to a design that’s been perfected through decades of hard yakka.

Its simple and robust unitary chassis features MacPherson strut front suspension, a leaf-spring live rear axle, rack and pinion steering and (on all automatic variants) four-wheel disc brakes.

The HiAce’s traditional rear-wheel drive layout has an inherent traction advantage over front-wheel drive rivals, particularly when towing and hauling heavy loads on low-grip surfaces.

It also ensures the front wheels can be turned sharply enough for its 3210mm wheelbase to deliver an impressively tight 11.0-metre turning circle. And its 1990mm height also allows access to underground loading docks and multi-storey car parks.

There’s no load-floor liner or cabin bulkhead included as standard equipment, but both are available as Toyota genuine accessories. The use of unpainted plastic bumpers is designed to best withstand the wear and tear often evident in these areas on hard-working vans.

The cabin is spacious and airy, with a neat and functional dash design featuring large and clear instrumentation and (thankfully) physical dials and buttons rather than distracting touchscreens for the main controls that are easy to reach and operate. It’s a commercial van that’s easy to live with.

The Carnival measures 5115mm in length, 1995mm in width and 1775mm in height, and it rides on a sizeable 3092mm wheelbase. 

And those mini-van dimensions have a predictably positive impact on luggage space, with room growing from 627 litres with all seating rows in place, to a massive 2827 litres with the third row stowed.

The key practicality perk here, though, is space, and lots of it. At 175cm, there was ample room for me in the middle row, and you can configure the cabin to your liking, too. You can slide the row on rails, for example, to prioritise leg room where you need it, and the middle seat folds down to reveal cupholders in a kind of hard plastic travel tray.

But even in the third row I could easily get comfortable, though head room begins to get a little tighter. There are cupholders and USB connection points, too, and I can honestly say you could send full-size humans back there and not feel overly guilty about it.

The Carnival will tow 2000kgs braked, too.

With its hefty 2260kg kerb weight and 3300kg GVM, our test vehicle has a 1040kg payload rating. So, it’s a genuine one-tonner and up to 120kg of that can be carried on Toyota’s triple roof-rack set.

The HiAce is also rated to tow up to 1500kg of braked trailer and with its 4800kg GCM rating (or how much weight it can legally carry and tow at the same time) it can carry its maximum payload while towing its maximum trailer weight. So, that’s more than 2.5 tonnes of combined cargo-carrying capacity, which would comfortably meet or exceed most job requirements.

Its cavernous cargo bay, which offers 6.2 cubic metres of load volume, is accessed from either side through sliding doors with 1010mm-wide openings, or through rear barn-doors with 180-degrees opening to allow easy forklift access.

The cargo bay is 2530mm long, 1760mm wide and 1340mm high, with 1268mm between the rear wheel housings allowing up to two standard Aussie pallets or three Euro pallets to be carried, secured by a choice of six load-anchorage points.

An unusual feature is the roof’s full-length internal lining, which we suspect contributes to at least some suppression of tyre noise emanating from the rear-wheel housings. The walls and doors are neatly lined to mid-height and there’s ample internal lighting.

Generous cabin storage includes a bottle-holder and bin in each front door, small bottle/cupholders in the centre and either side of the dash, plus a single glove box. The console between the seats offers another two bottle-holders plus generous internal storage, which is topped by a large hinged lid that can also serve as a storage tray or work desk.

The base model LWB HiAce two-seater van comes standard with Toyota’s signature 2.8-litre four-cylinder turbo-diesel (shared by all HiAce models) and manual gearbox for a list price of $51,880, but our test vehicle is equipped with a six-speed automatic and rear barn-doors which raises the price to $54,630.

Other standard equipment includes Vanilla White paint, 16-inch steel wheels with replaceable plastic covers, 215/70R16 tyres and a full-size spare, halogen headlights and DRLs, leather-accented steering wheel with multiple remote functions, power-adjustable lumbar support on the driver’s seat, a USB port and 12-volt cabin sockets, an 8.0-inch touchscreen to control the two-speaker multimedia system with Apple CarPlay/Android Auto connectivity and more.

Recent upgrades to optimise driver comfort include a new 7.0-inch digital driver’s instrument cluster (previously analogue) with nine selectable displays, plus a new refrigerant to improve air conditioning performance (even though the previous system was always ice cold), an electronic parking brake on automatic models to replace the old-school mechanical lever and electric power steering to replace Toyota’s traditional hydraulic power assistance for reduced steering effort and more advanced lane-keeping smarts.

The latest safety upgrades include ‘lane trace assist’ which is designed to help the HiAce remain in the centre of its lane when the adaptive cruise is activated (see Driving).

There’s also a new ‘emergency driver support system’ which works with lane trace assist to detect if the driver has become unresponsive when adaptive cruise is activated. If the driver doesn't respond to audio and visual alerts, the system is designed to activate the hazard lights and bring the vehicle to a safe and steady stop.

Other upgrades include ‘safe exit assist’ which links with the van’s blind-spot monitor to improve safety when exiting the vehicle on the roadside, by issuing alerts when passing vehicles or cyclists are detected.

Cruise control functionality has also been expanded, with automatic grades like ours getting ‘full-speed function’ which can automatically stop the vehicle and then resume moving without the driver needing to intervene. This is especially useful in heavy stop-start city traffic.

Passive safety has also been improved with an additional centre airbag which protects driver and passenger from colliding in an accident.

There are two ICE options on the table here. The first is what I reckon is the lesser of the two, a 3.5-litre petrol V6, producing a rev-happy 216kW and 355Nm.

The better option, I think, is the 2.2-litre, four-cylinder diesel, which makes 148kW and 440Nm, and just suits the nature of the car a little better.

Both pair with an eight-speed automatic, and send their power to the front tyres.

Toyota’s well-proven (1GD-FTV) 2.8-litre, four-cylinder, turbo-diesel produces 130kW of power at 3400rpm and, in auto models like ours, 450Nm of torque between 1600-2400rpm. Its Euro 5 emissions compliance doesn’t require AdBlue, which minimises maintenance and running costs.

The refined six-speed torque converter automatic offers the choice of sequential manual-shifting. Fuel efficiency is optimised with full torque converter lock-up on fourth, fifth and sixth gears, along with overdrive on fifth and sixth to minimise engine rpm when highway driving. The traction advantage of rear-wheel drive is enhanced by an electronically controlled automatic limited-slip diff.

The petrol engine will sip a claimed 9.6 litres per hundred kilometres on the combined cycle, and produce 220g per kilometre of C02. The diesel lowers both those numbers, to 6.5 litres and 170 grams.

Both models are fitted with a 72-litre fuel tank, which means you’ll be sailing well north of $100 to fill one up.

Toyota claims combined cycle (urban/extra-urban) average consumption of 7.8L/100km. Our 328km of testing was conducted with the engine’s auto start/stop function switched off and comprised the usual mix of city, suburban and highway driving, of which about one third was hauling a near-maximum payload.

Our own figure, calculated from fuel bowser and tripmeter readings, was 10.7L/100km. That’s still within the usual 2.0-3.0L/100km discrepancy between official and real-world figures and not bad for a vehicle weighing more than 2.2 tonnes driven mostly in metro settings and hauling more than one tonne during our test. So, based on our real-world consumption, you could expect a driving range of around 650km from its 70-litre tank.

Forgive the horrific paraphrasing, but it seems rumours of the death of diesel have been greatly exaggerated, at least when it comes to the Kia Carnival.

Get this – diesel sales make up some 90 per cent of the Carnival's total haul, with petrol providing a pittance towards the sales total, presumably being picked up by fleet buyers.

And to be honest, that means nine out of 10 people are making the right choice here. Yes, the petrol makes more power, but it's the torque on offer from the diesel that makes pushing the Carnival around feel far more effortless.

The petrol engine can definitely get you moving, but it feels a bit too rev-happy and thrashy when you really put your foot down, and its significantly thirstier to boot.

The diesel isn't perfect – the thrum of the engine is a constant companion whenever you put your foot down, and there's actually too much torque on offer at times, like if you're accelerating up hill from a standstill on a damp road, and so the front tyres can scrabble and scramble for grip.

But it otherwise so perfectly suits the nature of the Carnival that it is definitely the best and most satisfying choice.

Another big change for this update is the fact that Kia's complete ride and handling program has been rolled out here. Kia says local work done on the outgoing car, the one this replaces, was curtailed by Covid and bushfires, and so ended up being done by correspondence.

This one, though, has had the whole enchilada thrown at it, and it shows. They've succeeded in making a bigger car feel smaller around you. It's not a sports car by any measure, but nor does it ever feel too big and unwieldily.

Part of that is down to the steering, which is direct and confidence inspiring, but mostly I suspect it's because of the ride, which is firmer than you might expect in a family hauler, but also offers a connection to that road below that makes you feel in control.

Whether a firm-ish ride is a perk or negative is up to you, but it definitely works for me.

The driving position is comfortable thanks to a well-sorted combination of supportive seating with power-adjustable lumbar support, a leather-rimmed steering wheel that’s adjustable for height and reach and a large left footrest for extra support.

The standard kerbside sliding door includes a large window, which partly reduces the huge blind spot over the driver’s left shoulder created by the cargo bay’s solid walls.

Fortunately, the HiAce also comes standard with blind-spot monitoring to ensure safe lane-changing on multi-lane roads, while its rear cross-traffic alert and rear-view camera are equally valuable when reversing out of driveways into busy traffic.

The new electric power steering has more noticeable changes in turning weight compared to the more linear hydraulic system it replaces. Its variable-ratio assistance feels even lighter at parking speeds for easier manoeuvrability and becomes increasingly firm and direct as road speeds increase.

Ride quality is reasonably supple when unladen or lightly loaded and the 2.8-litre turbo-diesel, with its sizeable 450Nm of torque, has strong low-rpm response and displays good flexibility in city and suburban driving.

Internal noise levels below 80km/h are acceptable, but like all vans can become intolerable at highway speeds due largely to tyre roar emanating from the rear-wheel housings. So, if you do lots of highway travel, we’d recommend fitting Toyota’s genuine accessory solid bulkhead to insulate the cabin from this noise.

The six-speed auto’s shift calibrations feel like they’re getting the best out of this engine, particularly fuel-efficient highway travel which requires less than 2000rpm to maintain 110km/h. The sequential manual-shifting function can be handy in certain situations, though, like hauling/towing heavy loads in hilly terrain.

To test its GVM rating we forklifted 830kg into the cargo bay, which combined with our crew of two equalled a total payload of 1010kg that was only about 30kg less than its 1040kg limit.

The stout rear leaf-springs only compressed about 30mm, which left more than 60mm of static bump-stop clearance that was more than enough to ensure there was no bottoming-out on our test route.

Its ample torque made light work of hauling this payload in city, suburban and highway driving as well as our 13 per cent gradient, 2.0km-long set climb at 60km/h, which it easily cleared in third gear.

Engine braking on the way down, in a manually-selected second gear, wasn’t as robust but within expectations given the one-tonne-plus payload it was trying to restrain.

We also tested what we safely could of the HiAce’s latest safety upgrades in road use, which all worked as intended. The ‘lane trace assist’ function when using adaptive cruise control was outstanding, as it resolutely kept the vehicle centred in its lane even around curved stretches of multi-lane highway, without the driver needing to intervene.

The HiAce comes with a fresh maximum five-star ANCAP rating awarded in 2025 and a top-tier Platinum rating in ANCAP’s commercial van collision avoidance assessment. Both rankings are courtesy of the latest safety upgrades, which enhance the HiAce’s existing suite of features that includes AEB with pedestrian and daytime cyclist detection, speed sign recognition, blind-spot monitoring, rear cross-traffic alert, front and rear parking sensors, reversing camera and lots more.

The airbag count runs to eight - dual front, side chest, side head, centre and driver's knee.

Like all Kias, the Carnival arrives with a seven-year, unlimited-kilometre warranty, with capped-price servicing throughout.

Kia’s servicing costs are higher than some of its competitors, though, so you might want to compare them, as well as compare what’s included, and the diesel model will usually cost slightly more to maintain than the petrol version.

Service intervals are every 12 months or 15,000kms, and while the brand is still finalising the petrol servicing costs, the diesel prices are $386, $682, $480, $869, $434, $845 and $461, covering the first seven years of ownership.

The HiAce is covered by Toyota's five-year/unlimited km warranty which is in line with competitors like the Ford Transit Custom and Hyundai Staria Load but lags behind the LDV Deliver 7's seven-year term.

Scheduled servicing is a relatively short six months/10,000km interval, whichever occurs first. Capped price for the first 10 scheduled services up to five years/100,000km totals $3650, which is $365 per service or $730 annually.

Toyota currently has 275 dealers across its vast Australian network located in metro, rural and regional areas. Toyota dealerships are also service centres.