What's the difference?
Sales figures show Australian buyers are moving away from pure internal combustion engine power for their family cars. Instead they’re looking for hybrid, plug-in hybrid and electric models.
While a number of brands - mostly newer manufacturers from China - are going down the plug-in hybrid route, others are focusing on regular or 'plugless' hybrids. Think models like the GWM Haval H6, Hyundai Tucson, Kia Sportage, MG HS and Toyota RAV4.
KGM (formerly SsangYong) is also headed down this path and the first hybrid model from the Korean carmaker is the Torres.
The Torres is a mid-sized five-seat SUV with unusual, rugged looks, but it hasn’t had an impact on the sales charts as yet. This hybrid version could change that. It’s affordable, spacious and offers a serious point of difference from its compatriots, as well as rivals from China and Japan.
But is it as good as those popular rivals?
Hybrid is no longer a dirty word.
Australians have now embraced the semi-electrified powertrain in a big way, with the popularity of eponymous fuel-sipping Toyota hybrid models speaking for themselves.
But this sales-volume love has not extended to the tangled and often confusing world of plug-in hybrids, which puts Mercedes' latest offering in a bit of a tough spot.
The A 250 e is the late-arriving plug-in hybrid variant of the brand's popular A-Class range, and it offers some innovations which make living with an electrified car a lot more convenient.
With a tall asking price, though, is it a step too far into the electrified landscape, or a compelling option for Australians curious about electrifying their daily commute? We drove the A 250 e at its local launch to find out.
The KGM Torres Hybrid represents yet another choice for buyers in the family SUV segment, as if there aren’t already enough! But the Torres offers a level of value its mainstream competitors can’t match. The hybrid powertrain is a winner, however KGM needs to iron out a few issues, like tyre choice and the advanced driver assist tech. But there is a lot to like about the Torres Hybrid. And it’s definitely the pick over the pure petrol version.
The A 250 e is a really interesting option in an evolving electrified landscape.
Not only is it a demonstration Mercedes is going to have a real go at plug-in hybrid cars in Australia, it also offers those who may be curious about an electrified vehicle a way of experiencing it on their terms.
The compromises are clear-cut, though. You can drive the A 250 e in any way you're comfortable with, but it's never going to be quite as good as a purpose-built EV, hybrid, or combustion car.
What a curious thing the KGM Torres is. It has typical medium SUV proportions but with over-the-top styling designed to give the impression of a rugged off-roader. But this is no off-roader.
It has a Jeep-like slotted grille, faux winch hook in the lower grille, squared-off wheel arches, a boxy shape and weird grab mounts on the bonnet that serve no discernible purpose.
It also has what appears to be a rear-mounted spare wheel with a side-opening tailgate. But it’s all an illusion. It’s just a chunky addition to the tailgate which opens upwards, like a regular SUV boot.
If you discount the fake 4x4 bits, the Torres is quite a handsome SUV, especially from the front. The grille surrounded by cool integrated LED headlights makes for a nice front end.
The tail-lights sit a little low at the rear, and the pointlessly massive C-pillar is a bit much. But there are some appealing elements.
Inside, there’s a bit of a nod to fellow Korean brands Hyundai and Kia with the dual 12.3-inch multimedia and driver display screens.
There are no buttons to be found on the console and centre stack so it’s a clean look. The screens and air vents are angled towards the driver, too.
Bronze is a feature throughout and it breaks up the dash nicely, as does the ambient lighting. Matching stitching is a lovely visual touch on the nicely patterned cloth seats.
It doesn’t look or feel like a base model. It definitely feels a step up from the Korando and the Musso in KGM’s stable, as well as some rivals.
Similar to its GLC 300 e bigger sibling, you'd be hard-pressed to tell the A 250 e is a PHEV at all. There's very little about it which screams ‘eco' until you look a little closer. Only keen Mercedes enthusiasts will pick the eco-look wheels, with the only other two give aways being the lack of an exhaust and fuel flaps on both sides.
Other than those items, the A 250 e's exterior is the normal A-Class fare of slick but conservative Mercedes styling, gently accented with elements of chrome and black.
Inside is the same deal. It has all the same elements which make Mercedes' small car range unique and flashy to be behind the wheel of.
Our car had a controversial contrasting crème interior, but I have to say I much prefer the piano black trim items to the in-your-face chrome ones which usually come in these Benz small cars.
Obviously, there's a healthy options list to help you customise it further, but I'm a fan of the soft dash elements, and how the ‘Artico' trim is generously placed throughout to remind you this is a premium badged car.
I do like how Mercedes stands out from the crowd when it comes to its signature vent layout, dual-screens and everything from the lavish front seats to the wheel.
I especially like the blue colour our hatch came in, as you usually only see Benz cars in white, grey, silver, or black. Buy colours!
The 'MBUX' multimedia suite is also lightening fast and very customisable when it comes to its layout and look. I'd say its one of the best suites on the market, although interacting with it via the touch elements on the wheel and centre pad can be a bit fiddly.
The KGM Torres Hybrid sits at the smaller end of the medium SUV set, but it still offers decent levels of space throughout, especially when it comes to headroom.
Storage is something KGM gets right with the Torres. The centre console has an armrest with large under-lid storage. There are a couple of good sized cupholders and a small slot for the phone to sit in, however it’s not super deep so it’s better for keys.
Further under the console is a large tray and two USB-C ports, plus another smaller shelf just above. There’s heaps of space in the doors for two bottles, plus additional space. And the glove box can hold the vehicle manual.
When it comes to in-car tech it’s a bit of a mixed bag. The multimedia screen takes way too long to boot up, especially when it’s hot. Which is not great because you need the screen to crank the air-con as most vehicle functions are housed in the screen. That display delay also frustrates if you want to reverse immediately after turning the car on, meaning sometimes there’s no camera display for a few seconds. It’s just not good enough by today’s standards.
The system is fine in terms of navigation and menus but not super intuitive. Swipe down for drive modes ('Comfort', 'Sport' and 'Eco'), plus some quick access options. You can always swipe down even when Apple CarPlay is active.
You can also hit the fan from left of screen to open the air con settings.
As mentioned, there’s no digital radio and no wireless Apple CarPlay. Also no wireless charger in the K30. Having to use a cord can be a pain but at least it means flawless CarPlay connection and a properly charged phone - something most charging pads fail to achieve.
The digital Instrument cluster is clear enough, but there is no head-up display.
Steering wheel controls are clearly labeled on the lovely looking thin-rimmed, four-spoke wheel.
In the back seat you’ll find ample leg, knee and toe room. There’s plenty of space behind my 183cm driving position. The rear bench is flat so there’s not as much side support as the lovely front seats.
That rear space has quite a high window line so small kids may struggle to see out.
Amenities back there include two map pockets, rear knee-level air vents, two USB-C ports, ISOFIX anchors on the two outboard seats, three top tether points and enough room in the doors for one big and one small bottle.
You get 465 litres of space (to the top of the seat back) with all seats in place. It is ample space for luggage or a big shopping haul. Drop the 60/40 split-fold rear seats and the front seats and that grows to 1526L.
You’ll find a 12-volt outlet in the boot as well as nooks on the side, a light and a cargo blind. What you won’t find, disappointingly, is a spare wheel of any kind. Just a tyre repair kit. This puts KGM behind the pace of brands like Toyota and Hyundai that at least offer a temporary spare wheel for their hybrid models.
Another quirk is adjusting to the tailgate opening upwards, not sideways as the rear 'handle' suggests.
Like all A-Class hatchbacks, this Benz is centred pretty much solely around the front two passengers. Both get lavish seat trims and lovely touchpoints, easily a cut above mass market rivals.
Space perhaps isn't this car's forte, with the A- and B-pillars cascading inwards for a low roofline and a comfortable but not spacious interior width.
Raised console elements and elbow resting points add to the primo feel, but visibility is limited from the tiny wing mirrors and small rear window.
Front passengers get some large binnacles in the door trims, cupholders in the front, a decently sized centre console box housing two USB ports, a surprisingly large glove box, and a shallow bay for wireless phone charging up front.
All three USB ports available to front passengers are USB-C type so you'll also need to be ready with some adapters.
Rear passengers get the same lovely sculpted seat trims, but it is limited back there for someone my 182cm (6'0") height and the large front passenger seats, low roofline, and smallish window apertures make for a tight-feeling space.
There are nettings on the back of the front seats, small binnacles in the doors and a tiny shelf on the back of the centre console.
There are no amenities like adjustable air vents or charging ports for rear passengers, although the two USB-C jacks located in the centre console box should be within reach.
Boot space is an interesting story. Mercedes has packaged the electric elements in this car to consume the least amount of space possible. So, despite a relatively large and water-cooed lithium-ion battery under the boot floor, and 35-litre fuel tank in front of the rear axle, the hatchback as tested here only loses 45-litres compared to its non-hybrid version. No mean feat.
This makes total space available a decent 310 litres (VDA). You'll get a little more in the sedan version of this car, and it is larger than the Audi A3 40 TFSI e which offers 280L.
The hybrid version of the Torres is available in two model grades, the K30 from $45,000 drive-away and the K40 at $48,000. We tested the K30 Hybrid.
The non-hybrid turbo-petrol Torres is available in three grades and ranges from $38,000 to $47,000. There’s also a fully-electric Torres called the EVX that costs $58,000. Keep an eye out for our review of the EV in the coming weeks.
In terms of other hybrid rivals, the Torres lines up against the GWM Haval H6 ($40,990-$47,990, drive-away) and MG HS ($42,990-$46,990, d/a). Some more established models have more hybrid grades, like the Hyundai Tucson, Kia Sportage, Nissan X-Trail and Subaru Forester but they creep up dangerously close to $60K for the priciest grade.
KGM offers solid value for money across its model range and that’s definitely the case with the Torres Hybrid. The standard features list is healthy without being jaw-droppingly generous.
In the K30 you get 18-inch alloy wheels, LED headlights and daytime running lights, dual-zone climate control, interior ambient lighting, leather steering wheel, heated, power-adjustable and power-folding door mirrors and rain-sensing wipers.
It also has dual 12.3-inch screens, one for driver instrumentation and the other for multimedia, wired Apple CarPlay and Android Auto, a retractable cargo blind, fabric seats, manual adjust front seats, six-speaker audio and USB-C ports.
It misses out on digital radio and the lack of wireless connectivity is a miss.
The K40 adds synthetic leather front seats, heated seats, a heated steering wheel, rear sunblinds, a hands-free power tailgate and auto up-down front power windows.
The Torres Hybrid also has a lengthy standard safety features list, but more on that in the Safety section below.
The A 250 e is not wildly expensive when you consider its plug-in hybrid credentials and premium market position, but then, $63,400 (MSRP) is asking a lot for any non-performance hatchback this size.
Value is also lost in the fact there's no all-wheel drive like the A 250 4Matic which sits below it in the A-Class range. This car isn't quite the same value proposition as its larger plug-in GLC 300 e sibling.
At least in terms of interior features and multimedia this car feels as premium as it is priced. Interior features include ‘Artico' faux-leather seats, premium soft-touch materials throughout the cabin, and Benz's now signature dual 10.25-inch screens it uses for a fully digital dash cluster and multimedia screen.
This car has Apple CarPlay and Android Auto connectivity, voice recognition and controls, built-in nav with live traffic and the ability to search for nearby charging points, and it also gets LED headlights and some unique 18-inch alloy wheels to sweeten the deal.
To read about how different this car is under the skin from a regular A-Class hatch when it comes to drivetrain, check out the ‘engine and transmission' part of this review, and there are also some caveats when it comes to this car's safety suite, so check that section out, too.
The biggest challenge for the A 250 e will be in the fact there are a lot of compelling rivals. A Corolla hybrid, for instance, can offer similar efficiency gains, depending on how you drive it, and a much lower ownership cost for half the upfront price.
The A 250 e is a bit of a step beyond in terms of electrification and we fully understand many buyers will be willing to take the plunge just because it's a Mercedes product. However, there is a compelling direct rival on the way in the form of the Audi A3 40 TFSI e. Watch this space.
Powering the KGM Torres Hybrid is a 110kW/220Nm 1.5-litre, four-cylinder turbo-petrol engine paired with a permanent magnet synchronous motor delivering 130kW/300Nm, for a combined power output of 150kW. KGM does not provide an overall torque figure but clearly pulling power is healthy.
It also has a 1.8kWh lithium iron phosphate battery as part of its hybrid set-up. As mentioned. this is not a plug-in.
That’s a little less than the Hyundai Tucson (172kW) and GWM Haval H6 (179kW) hybrids, but more than the Honda CR-V (135kW).
It uses a ‘dedicated hybrid transmission’ and drives the front wheels only.
This is where most of your money goes. Up front, the A 250 e gets a familiar 1.3-litre four-cylinder petrol engine, used elsewhere in Mercedes range.
This engine produces 118kW/250Nm and drives the front-wheels via an eight-speed dual-clutch automatic transmission.
This transmission also houses the electric motor, which is powerful for a hybrid this size, offering 75kW/300Nm for a healthy amount of cruising power without engine assistance.
These two combine for a massive output of 160kW/450Nm, with the electric motor and petrol engine working in tandem under heavy acceleration for a 0-100km/h sprint time of 6.6 seconds.
The A 250 e houses a 15.6kWh water-cooled lithium-ion battery under the boot floor to power said motor. This is, again, large for a hybrid this size, and grants an electric-only range of 73 kilometres (ADR) despite weighing in at just 150kg.
As the battery and fuel tank have moved in the way of where the exhaust port normally is, Mercedes has placed the entire exhaust system in the transmission tunnel which normally houses the 4Matic all-wheel drive system on the A 250 variant. Interesting stuff.
KGM says the Torres Hybrid consumes 5.6 litres per 100 kilometres on the combined (urban/extra-urban) cycle. After a week of mixed urban and freeway driving I recorded a figure of 7.0L/100km. Not bad, but it could be better.
The Torres’s Euro 6 powerplant uses 95 RON premium fuel and taking into account the 50-litre fuel tank, you could theoretically get a total driving range of about 890km.
All this jiggery-pokery makes for all sorts of very impressive fuel consumption numbers. This car's official one is just 1.6L/100km, although this is going to vary wildly by how you drive it (more on this in the driving section).
Fuel consumption is just one element of this car's drivetrain though. You'll also need to consider energy consumption which is officially rated at 14.8kWh/100km.
You can think of these two consumption elements as a sliding scale. The more you can use the electric motor and regeneration features, the lower your fuel consumption will be, conversely if you drive under primarily petrol or hybrid power, you'll be able to lower your energy consumption.
Read the driving section for more on how this particular car gives you unprecedented control over this.
We had the A 250 e for just three days and managed to cover roughly 250km, I was thoroughly testing each drive mode as much as possible, and my final consumption figures came out 6.9L/100km of fuel consumption, and 5.9Kwh/100km of energy consumption.
If I had more time to charge, it was evident these numbers would have been altered drastically. Hopefully we'll be able to bring you a longer and more comprehensive Urban Guide test of this vehicle in the future.
Somehow, there is still more to the story, with this Mercedes offering a fascinating option pack which makes it even more flexible when it comes to charging.
The DC charging pack comes in at $1490 and lets you charge not just at regular public Type 2 ports, but also at ultra-fast DC locations. It also doubles the amount of power this car can pull from public outlets or a wallbox.
Keep in mind this car only comes with a regular wall socket to Type2 charger. This means to make use of fast charging at home (up to 7.2kW) you'll need to add the Mercedes-Benz Wallbox ($1200 not including installation by JetCharge) and to make the most of it when you're out and about (or if you don't have a garage) you'll need the public (Type2 to Type2) charging cable ($565.16).
See below for Mercedes' estimate of charging time for each of the charging options.
The A 250 e has a 35-litre fuel tank and a thirst for mid-grade 95 RON unleaded petrol. Oh, and if it's emissions you're conscious of, the A 250 e officially emits just 34g/km of CO2, far lower than the roughly 140g/km industry targets.
While this might be CarsGuide’s first time behind the wheel of the KGM Torres Hybrid, we have driven the petrol version. Andrew Chesterton lived with one for three months. You can read his take on it here.
As predicted by Chesto, the hybrid powertrain does sort out some of the issues with the pure petrol version. Regular acceleration is smooth and lacks any of the jerkiness experienced in the pure-combustion model, thanks in part to the hybrid transmission.
There is, however, tyre squeal when you give it a boot full. That could be fixed with better tyres than the 225/60R18 Nexen Roadian GTX rubber on the hybrid grades. There was also axle tramp when I tested the Torres under hard acceleration.
The transition between petrol and electric power is seamless. Only when pushed hard up a hill does the petrol engine sound a little rough.
Of the three drive modes - Comfort, Eco and Sport - the latter only adds mild spice. Best stick with Comfort.
The Torres Hybrid’s brakes are strong and lack the spongeyness of some hybrids. It has regenerative braking which just feels weird in a hybrid. I kept it at a lower setting as a result.
It steers nicely, offering a good amount of feel and it’s sharp without overdoing it.
I noticed some light vibration through the steering wheel on coarse chip and uneven roads. But the cabin is well insulated and relatively quiet. A particularly windy Melbourne spring day was the only thing that unsettled the peace in the cabin.
Suspension is MacPherson strut up front and multi-link at the rear and in terms of handling, there’s subtle lean in corners but it feels pretty hunkered down for a family SUV. More so than a number of its rivals.
The Torres Hybrid’s ride quality is variable, depending on the road quality. On some average roads, it handles better than others. You’ll definitely notice sizeable ruts, but there’s little to complain about in urban settings.
In terms of visibility, the C-pillar is way too big. I get that it’s a design element but that, combined with the tiny rear third-quarter windows, make a head check all but useless.
The A 250 e is as interesting behind the wheel as it is on paper. To really explore it though, you'll need to delve into its complex drive modes.
It's more than just your usual comfort, eco, and sport. Each mode transforms the way you'll think about and drive this car.
The default is comfort, where the A 250 e behaves like you might expect from a plug-in. This means it will prefer to use electric drive unless you push the accelerator very hard. It makes for smooth and quiet motoring, although you'll find it chews through the electric range quite quickly, especially if you venture to the open road.
Sport mode prefers instead to primarily rely on the 1.3-litre four-cylinder engine. It's notably less refined, with this engine having a loud, gruff tone, and the introduction of vibrations and jerkiness from the dual-clutch automatic becomes immediately apparent.
It also firms up the steering, changes the transmission characteristics, and offers faster engine response from the accelerator pedal. As a side note, sport mode becomes a good tool for charging the battery quickly when you don't have access to a charging port.
The more interesting modes are electric, eco, and battery level. Battery level attempts to maintain the level the battery is currently at, while still using the car's hybrid features. This is so you can save the lion's share of charge for when it's most useful, like trawling in traffic.
Electric does what it says on the tin. Operates the car as an EV, not using its combustion engine at all. It also changes the car's paddle shifters from operating the transmission to altering the regenerative braking.
It offers modes varying from D+ which uses electric drive but coasts like a combustion car, to D-- which makes the car drive like a ‘single pedal' vehicle. This means it ups the regen braking to the point where the car will come to a full stop as you let your foot off the accelerator. It's the most efficient electric motoring mode.
Finally, eco mode lets you drive the A 250 e more like a conventional hybrid, limiting the electric motor to just taking off and cruising, preferring to switch to combustion more rapidly on acceleration.
While this car offers you unparalleled choice when it comes to electric motoring, it's worth noting it comes with its fair share of compromise.
This is far from the most refined car to drive in combustion mode, and it lacks the polish of, say, a Toyota hybrid when operating as a more traditional hybrid car.
I find it particularly interesting this car's best traits are found when it's operating as a purely electric vehicle. It's quieter, more refined, and the overpowered electric motor helps it feel just as good as a pure EV in terms of acceleration.
This car's downfalls as a combustion vehicle will be a real challenge for it. Again, it's a trade-off. The A 250 e doesn't feeel any heavier or more cumbersome than a 'normal' A-Class despite the extra battery size. But the ride is a bit harsh, and the dual-clutch leaves a lot to be desired in terms of refinement.
Asking more than $60 grand still seems tall when it's not as slick as a VW combustion car, and not as polished as a Toyota hybrid, either of which are half the price.
The Torres has not been tested by ANCAP for a crash safety rating, but it comes with a long list of safety gear as standard.
Hybrid grades get autonomous emergency braking (AEB), adaptive cruise control, lane keep assist and lane departure warning, forward collision warning, driver attention alert, multi-collision braking, trailer stability assist and front and rear parking sensors.
Disappointingly the K30 misses out on a rear cross-traffic alert, blind spot warning and lane change-collision warning that are all standard in the K40.
It comes with eight airbags including a front centre bag to help avoid injury in a side collision.
On the road, some of the driver aids need improving.
The seatbelt warning is annoying, beeping loudly until you put your belt on. I could not find a way to change that in the settings.
The driver attention alert pops up every so often with a coffee icon and audible alert. The alert stays on for way too long and is annoying.
Adaptive cruise is pretty smooth, slowing and speeding up at just the right time and speed.
The lane keeping aid is twitchy and tugs at the wheel too much. It’s not as bad as systems from some other carmakers but it needs further calibration.
There’s no self-steering function, just the lane keep and you can’t alter the level of that system. You can turn it off and just use the lane departure warning which is what I did.
The A 250 e comes with the standard compliment of A-Class safety features, but there's one big-ticket item missing
On the active front the A 250 e scores auto emergency braking (freeway speed detects pedestrians and cyclists), blind spot monitoring, lane keep assist with lane departure warning, active high-beam assist, and traffic sign assist.
Notably, the excellent adaptive cruise suite which appears elsewhere in Benz's range is missing. The brand tells us this is because the A 250 e does not have the higher-end radar or 3D camera suite available elsewhere in the range.
The A 250 e also has an impressive complement of nine airbags as well as the usual stability, brake, and traction controls. Petrol variants of the A-Class were awarded a maximum five-star ANCAP safety rating in August 2018 scoring well across all categories.
KGM covers the Torres with its seven-year, unlimited kilometre warranty and the high-voltage battery is backed by seven-year, 150,000km cover.
Servicing is recommended every 12 months or 10,000km, whichever occurs first. The category standard is every 15,000km. KGM's service pricing is available for the first seven years with prices ranging from $349 to $454. Over that seven years it should cost $2758, which is not bad.
KGM’s dealer network consists of 65 sales and service outlets across the country, with a number in regional and rural Australia.
Mercedes has caught up with most of the mainstream pack, now offering a five-year and unlimited kilometre warranty across its whole passenger car range. It's ahead of many of its rivals in the luxury segment, but matched by Korean newcomer, Genesis.
The A 250 e needs to be serviced once a year or every 25,000km, and pricing is no different from a non-electrified A 250. Pre-packaged service pricing for three years is $2050, four years is $2950, and five years is $3500.
Not ‘cheap' in the grander scheme, but there's no downside for picking this particular variant despite all of its extra equipment.